A guide to the new
EBL SKYBANKING
What’s new to EBL SKYBANKING?
• Now you can register for EBL SKYBANKING using your card or
account details-
ANYTIME, ANYWHERE
• You can also pay your bills or perform mobile recharge using
the card linked with SKYBANKING
• Perform fund transfer bKash
• Pay your DPDC or BTCL bill through the aoo
• With Fingerprint login, you can use the fingerprint scanner to
log in to the app in a secured way
• You can view your prepaid card balance using the app as well
as view detailed card information
• Convenient fund transfers
• You can change your password or set your fund transfer limit
without visiting the branch.
SKYBANKING self-registration: for new users
In the home screen, click the “New Agree to the terms and conditions Choose your preferred option for registration
to SKYBANKING” option
Registration using card:
for new users
To Register using EBL Card: new users
Enter your mobile number, card You will be asked to provide the PIN
number, card expiry date and select Enter the 6 digit OTP on screen to
number of the card that you have
the OTP channel (SMS/e-mail) validate your mobile number
used to register for SKYBANKING.
Once your card is verified, you will receive SMS
and email containing your ID and password.
Change your password according to the
guideline and continue
Enter your new password to login to EBL SKYBANKING
Registration without card: new
users
Enter your 7-digit customer ID, Enter the OTP to verify your mobile Customer will receive an ID and will
mobile number, account number, number receive a call from the contact center
account opening branch and date of within 24 hours to complete the
birth registration process
After successful registration, the customer will be sent two separate email containing EBL SKYBANKING ID and One-
time PIN. Change the password and login to SKYBANKING. You can only view your account details if you register
Fingerprint Login
How to enable fingerprint login?
Place the fingerprint on the fingerprint scanner and reconfirm it and enter your ID and password to tag your fingerprint with your SKYBANKING account.
Please note that fingerprint login is only available on devices containing fingerprint scanners. The fingerprint set with your device will be applicable for biometric login.
How to use fingerprint login?
Once your fingerprint is tagged with SKYBANKING, click the fingerprint icon on the SKYBANKING home screen and confirm your fingerprint to login to SKYBANKING.
How to disable fingerprint login?
Password reset:
After selecting the forgot password option, based on the selection method of your
password reset i.e. using account or card credentials, reset your password
To reset password using card details:
Enter your mobile number, card You will be asked to provide the PIN
number, card expiry date and select Enter the 6 digit OTP on screen to
number of the card that you have
the OTP channel (SMS/e-mail) validate your mobile number
used to register for SKYBANKING.
To reset password using account details:
Enter your customer ID, registered Enter the 6 digit OTP on screen to You will be contacted by a contact center
mobile number, account number, validate your mobile number executive for completion of password
account opening branch and date reset
of birth
Changing your password: self reset
) Upon receiving the one time PIN, change the
SKYBANKING password and use it to login to
SKYBANKING
Bills Pay using card or
account
New biller registration
Click the option “Register biller” to Provide the biller credentials. For example Upon successful registration of the biller, a
register the biiler if mobile recharge is selected, provide the success message will appear
11 digit mobile number and set a biller
name to register the biller.
Performing the bills pay
Once the biller is registered, select the “Pay Bill”
option. Choose “Bill Type”, provide a “Bill Name”, Confirm the transaction details and Upon successful bill payment, a
Select the source account (cards or account tagged proceed success message will appear with
with the app).Provide a narration for the bill and a payment reference number.
press submit
Performing a fund transfer
Adding beneficiary for fund transfers
Select fund transfer beneficiary add The customer will select the type of Upon the successful registration of
fund transfer, provide the receiver
biller, a success message will appear.
name, select the bank, district, branch
name and save the beneficiary name
Performing a fund transfer
Based on the addition of beneficiary, select the Provide the transaction amount and narration and Confirm all the transaction information and
type of fund transfer you wish to perform. select the OTP Channel proceed.
Performing a fund transfer
Enter the received 6-digit OTP to authenticate your Upon successful transaction, you will receive a success
transaction message along with a payment reference number.
Adding a new device
Adding a new device
If you login to a new device, you will be asked to verify it using your card or account details
Setting fund transfer limit
How to send a fund transfer limit request?
Adding new Account or Card
You can add any of your EBL account or card after registration
with your EBL SKYBANKING ID.
This will require the customer’s registered mobile number with
card or account to be verified.
Fund Transfer to bKash
Step 1:
Step 2:
Login to EBL SKYBANKING Using ID and
Select “Fund Transfer” Option
Password
Step 3: Step 4:
Select “Fund Transfer Beneficiary Choose “Transfer to bKash” in
Add” Option “Account Type”, Provide the “bKash
Account No.”, and “Submit”
Step 5:
Step 6:
Choose “Fund Transfer” Option after
Select “Transfer to bKash” Option
Logging in to EBL SKYBANKING
Step 7:
Step 8: Step 9:
Choose “Source Account”, “Beneficiary
Submit the OTP to Verify Fund Get Confirmation of Fund Transfer
Account”, Provide “bKash No.”,
Transfer
“Amount”, and “Submit”
