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User’s Manual
Thermal Barcode Printers
GP-3120TL
 
Proficient in Commercial POS Receipt Printers. Introduction...
1.1 Safety Warning
1.2 Note
. General Information ...
2.4 Introduction
2.2 Main Features ..
. Printer Parts ...
. Paper Roll Installation ...
. Specification
5.1 Specification Table
. Setting Up the Printer
6.1 Unpacking
6.2 Power Cable Connection
6.3 Data Cable Connection
6.4 Media Installation
. Power On Utilities ....
74 Self-Test
7.2 Gap Sensor Calibration
7.3 Hexadecimal Dumping
7.4 Skip AUTO.BAS
7.5 Printer Initialization
 
  
 
  
 
 
 
  
 
 
  
  
  
       
     
   
 
. Indicators and Buttons..
 
8.1 Indicators
8.2 Buttons “
. Maintenance ...
9.4 Printer Cleaning 12
 
 
 
 
Thermal Barcode Printers1. Introduction
‘Thanks for choosing our new thermal label printer GP-3120TL. This product provides
reliable performance and high printing quality at economic price. With powerful functions
and easy operation design, GP-3120TL is your best choice of thermal label printer.
& caution, NOTE
& caution: MusT COMPLY, OTHERWISE HUMAN GET HARM AND DEVICES
DAMAGE.
& NOTE: IMPORTANT INFOMATION AND TIPS FOR PRINTERS OPERATION.
SAFETY WARNING
PLEASE READ THE BELOW WARNINGS AND NOTES CAREFULLY BEFORE USING
THE PRINTER.
1.1 SAFETY WARNING
& cauTION: THE PRINT HEAD IS A HEATED PART, PLEASE DO NOT TOUCH THE
PRINT HEAD AND OTHER PARTS AROUND IT IN AND AFTER THE PRINTING
PROCESS.
& caution: Do NOT TOUCH THE PRINT HEAD AND PLUG-IN PARTS TO AVOID
PRINT HEAD DAMAGE.
& caUTION: D0 NOT TOUCH THE PAPER TEAR-OFF KNIFE TO AVAOD GETTING
HARM.
1.2. Safety Notice:
* Don't touch the printer head with anything.
* Don't touch the cutter blade.
* Don't bend the power cord excessively or place any heavy objects onto it
* Don't use the printer when it is out of order. This can cause a fire or and electrocution.
* When connecting or disconnecting the plug, always hold the plug but not the cord
* Keep the desiccant out of children's reach.
* Use only approved accessories and do not try to disassemble, repair or remodel it by
yourself.
* Install the printer on the stable surface. Choose firm, level surface where avoid vibration.
* Don't let water or other foreign objects into the printer.
* Don't connect a telephone line into the peripheral drive connector.
* We recommend that you unplug the printer from the power outlet if no use it for a long
period
 
Thermal Barcode Printers2. General Information
2. Introduction
GP-3120TL is designed for real-time and batch label printing, which is applicable in the
field of transportation, logistics, post, retail sale, and etc. The printer can be connected
with other equipment with USB interface cards, . It supports different paper media,
including thermal paper roll, thermal label paper and sticker paper.
The printer provides direct thermal printing at selectable printing speed of 2.0, 3.0, 4.0 and
5.0 inches per second. It accepts roll feed, die-cut and fan-fold labels. All common bar
code formats are available. Font and bar codes can be printed in 4 directions and in 1 to
10 times enlargement size. High performance and efficiency of label printing save your
time!
2.2 Main Features
@ Built-in power adapter.
© Support thermal paper roll, thermal label paper and sticker paper.
© Support printing media width from 20mm to 80mm.
@ Auto paper adjusting function
@ Auto temperature control for durable printing
© Module design for different application.
3. Printer Parts
 
4 Top Cover 2+ Base housing 3+ Top Cover Open Button
4- Backing Paper Opening 5 Label Opening _6- Feed Button
7- Pause Button 8 Error Indicator 9+ ONLINE/POWER Indicator
 
Thermal Barcode Printers10
 
 
 
 
 
 
 
 
 
 
 
 
 
Ser
~~ (Hi 2)
10- Power 11- Power Jack 12- USB Interface
 
(BH 3) (EB 4)
13-PrintHead 14-Paper Roll 15-Label Guide 16- Paper Presence Sensor
17- Paper Roll Spindle _18- Light Transmission Sensor Light Source
Thermal Barcode Printers @-4. Paper Roll Installation
(1) Insert the paper roll spindle into a paper roll, and place the paper roll into the printer.
Fixing tab on the paper roll spindle should be inside the internal paper roll mount. Adjust,
the paper roll spindle position with the paper roll mount.
   
 
© Press the top cover open button and the top
cover lift.
Cos aD
“Op,
©
@ Insert the paper roll spindle into the paper roll, and adjust the spindle position to
make it in the center of the paper roll
 
 
- @ Thermal Barcode PrintersPlace the paper roll into the internal paper roll mount. Please make sure the paper
printing side face up as shown in the below photo.
  
xX. wW
D
(1 8)
Thermal Barcode Printers5. Specification
5.1 Specification Table
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Parameter
Printing method | Dect Thoma
Py width Max.76mm_
Print emery Brana FLASH a
Printhead | rma Sentve Resistance
Pi head
Paper detection Photoelectricity sensor
Inertaco vse,
Bar code CODE128, EAN128, ITF, CODE39, CODE93,
FE Se ee cus,
CPOST, MSI, MSIC, PLESSEY, ITF14, EAN14
Bar code
Ent Fonraioronta
Graphics Internal font ‘Simplified Chinese, Traditional Chinese and Korean
Graphics downloaded into FLASH and DRAM
Media type Continuous, sticker, fan-fold, etc
Media Media diameter Max. 100mm,
Media core diameter} Min. 25mm
Power | Input av 062A
Environment
condition Storage 40 ~ 55% 93%RH (40°C )
paysieal | Dlametor 2 x Ha) x 55m
Sa oan ma
 
 
 
 
The printer supports both continuous and non-continuous paper.
© Continuous type: Paper roll
© Non-continuous typ
1) Label roll;
2) Sticker paper.
Qe:
 
Thermal Barcode Printers6 . Setting Up the Printer
6.1 Unpacking
Please unpack the printer package, and inspect the parts according to the packing list. If
any parts are missing or damaged, please contact the customer service of your purchased
reseller or distributor.
 
6.2 Power Cable Connection 10)
1) Make sure the printer power switch is OFF;
2) The printer power jack is a 3-pin socket and for 220V DC power input. Please plug
the DC cord connector into the printer's power jack properly
220V DC
Acaution:
I When connecting or disconnecting the plug, always hold the plug but not the cord.
Avoid pulling the power cord, otherwise any damages may cause a fire or
electrocution.
Avoid placing the power cord around other over heated equipment to prevent power
cord melting, which may cause a fire or electrocution.
I We recommend that you unplug the printer from the power outlet if no use it for a
long period
6.3 Data Cable Connection
1) Make sure the printer power switch is OFF.
2) Plug the USB cable connector into the printer's interface properly.
3) Plug the other end of the data cable with the host computer.
Acaution:
1 Please do not plug the data cable when the printer power is ON.
6.4 Media Installation
To install the sticker paper and label roll, please refer'4. Paper Roll Installation’.
7. Power On Utilities
There are five power-on utilities to set up and test printer hardware. These utilities are
activated by pressing FEED button and PAUSE button.
 
 
TA, Self-Test
To start the printer self-test, please follow the below steps,
1. Tum off the printer power.
2. Make sure the paper roll is installed correctly and the printer top cover is closed.
3. Press the FEED button and turning on the printer power simultaneously. When the
self-test paper (chart 21) comes out, release the FEED button.
 
Thermal Barcode Printers9
 
Self-test Page Sample:
SELFTEST. Self-test Mode
 
 
   
 
 
Ha 11)
MODEL: GP3120TL Model name
VERSION: V1.0. Firmware version
INTERFACE: USB... .Interface type
SPEED: 4. Print speed
DENSITY: 7. Print darkness
SIZE. 76mm, 60mm Paper width
GAP: Omm, Omm Gap distance
CODE PAGE: 437 Code page
MILAGE (m) ; 44, 7999998...
REFERENCE: 0mm, 0mm.
 
Printed mileage (meter)
Reference offset
   
Print direction
Label print offset,
aper tear-off offset Printer functions
SET PEEL: OFF...
SET TEAR: ON.
SET HEAD: ON,
SET PRINTKEY: OFF,
SET REPRINT: OFF...
SET KEY1 (FEED) : ON,
SET KEY2 (PAUSE) ; ON.
.Peel-off mode
Tear-off mode
.CoVer opening sensor
Press & print function
‘Auto reprint function
Feed button function
 
button function
   
.Pause button function
  
 
 
 
 
TAIWANESE BIG5: TST24.BF2.. Taiwanese
CHINESE GB2312, TSS24.BF2 Chinese
KOREAN KSC5601: K. Korean
DRAM FILE: O FILE (S)
FLASH FILE: FILE (8)
SECTOR SIZE: 4 kB Numbers of download files
PHYSICAL DRAM 2048 KBYTES i it
Physical & available
AVAILABLE DRAM: 1024 KBYTES FREE
memory space
PHYSICAL FLASH 2048 KBYTES
AVAILABLE FLASH 1024 KBYTES FREE
7.2 Gap Sensor Calibration
Gap sensor sensitivity should be calibrated at the following conditions
4. Abrand new printer
2. Label stock changed
3. Printer initialization
 
 
Thermal Barcode PrintersThis function is to reset the label gap sensor sensitivity when the printer power is tuned
on. User needs to start the calibration of the gap sensor sensitivity after loading a different
type of label roll or the printer is initialized.
Please follow the steps below to calibrate the gap sensor:
A. Through Driver Property: Set label paper dimension, label gap in Driver Property,
click Apply and then print a label, after printing, printer will calibrate the label automatically,
label parameter will be written into memory.
B. Through sending commands: Write label paper dimension and gap into program and
then print a label, printer will calibrate the label paper automatically.
7.3 Dump mode
Please follow the steps below:
1. Tum off the printer power.
2. Make sure the label roll is installed correctly and the printer top cover is closed.
3. Press and hold on the PAUSE button, then turn on the printer power. When the
POWER indicator (blue light) and ERROR indicator (red light) light simultaneously, release
the buttons. The printer is changed to Dump Mode and print as below chart.
 
* NOW IN DUMP MODE *
SELFTE @A 53 45 4C 46 54 45
ST 53 54 OD 0A
 
 
 
12)
QB Note: Printer will not print if data is not more than one piece of label, and need to
press FEED button to force the printer to print it out,
 
7.4 Skip AUTO.BAS
User can download an auto execution file (AUTO.BAS) to flash memory. Printer will run the
AUTO.BAS program immediately when tuming on printer power. The AUTO.BAS program
can be interrupted by the power-on utility.
Please follow the steps below to skip the AUTO.BAS:
4. Turn off the printer power.
2. Press and hold on the PAUSE button and FEED button, then tum on the printer
power. When the POWER indicator (blue light) dims and ERROR indicator (red light)
lights, release both buttons. The printer skips running the AUTO.BAS program. And then
the POWER indicator lights.
 
Thermal Barcode Printers7.5 Printer Initialization
Printer initialization is used to clear DRAM and restore printer settings to defaults. Please
 
do the gap sensor sensitivity calibration after the printer initialization.
 
Please follow the steps below to initi
1, Tum off the printer power.
2. Press and hold on the PAUSE button and FEED button, then turn on the printer
power. When the POWER indicator (blue light) lights and ERROR indicator (red light)
dims, release both buttons. The printer DRAM is cleared and printer settings are restored
ize the printer:
to defaults.
8. Indicators and Buttons
The printer has two indicators (POWER indicator in blue light and ERROR indicator in red
light) and two buttons (PAUSE and FEED).
8.1 Indicators:
 
Item | Indicators Status Descriptions
 
1 | POWER indicator is ON Printer is powered on and in normal print mode,
ERROR Indicator is OFF
2 | POWER indicator flashes slowly (640ms) | Printer is paused
ERROR indicator is OFF
 
 
 
 
3. | POWER indicator flashes fast (160ms) | Printed label is peet-off but not taken off.
ERROR indicator is OFF
4 | POWER indicator is OFF Printer cover is opened.
ERROR indicator flashes fast (160ms)
5 | POWER indicator is OFF Paper shortage or gap sensor calibrated error.
ERROR indicator flashes slowly (640ms)
 
6 | POWER indicator flashes fast (160ms) | Printer overheated protection is activated.
ERROR indicator flashes fast (160m) | after 1 minute, the printer will check
again the temperature of print head. If the
temperature gets right, printer resumes
working.
 
 
8.2 Buttons
 
Item| Functions
 
 
1 | Feed Press the FEED button when POWER indicator is on and
ERROR indicator is off. It feeds the label to the beginning of
the next label
 
 
2 | Pause Press the feed button during printing and the printing job is.
suspended
3. | Selftest 4. Tum off the printer power.
2. Make sure the paper roll is installed correctly and the printer
top cover is closed,
3, Press the FEED button and tuming on the printer power
simultaneously. When the self-test paper comes out, release
the FEED button.
 
 
 
 
 
 
Thermal Barcode Printers4 | Gap sensor calibration | set label specification in driver property or by sending
commands, then print a label, printer will automatically
calibrate the label paper.
 
5 | Dump mode 41. Tum off the printer power.
2. Make sure the label roll is installed correctly and the printer
top cover is closed
3. Press and hold on the PAUSE button and FEED button,
then tum on the printer power. When the POWER indicator
(blue light) and ERROR indicator (red light) light
simultaneously, release both buttons, The printer is changed to
Dump Mode.
 
 
 
 
 
9. Maintenance
9.1 Printer Cleaning
To ensure the printing quality, please proceed this maintenance section to keep your
printer in good conditions and extend its life.
Please use one of following material to clean the printer:
Cotton swab
Lint-free cloth
Vacuum / Blower brush
100% ethanol
The cleaning process is described as following
 
Printer Part Method
 
Print Head 4. Tum off the printer power before cleaning the print head.
2. Allow the print head to coo! for at least one minute,
3. Use a cotton swab and 100% ethanol to clean the print head surface.
 
Platen Roller | 1. Tum off the printer power.
2, Rotate the platen roller and use a cotton swab or lint-free cloth to
wipe it thoroughly with 100% ethanol
 
 
 
 
 
 
Exterior Wipe it with water-dampened cloth.
Interior Use a vacuum or blower brush to clean the dust.
Note:
I Always tur off the printer power before cleaning the printer.
Do not touch print head by hand, Tweezers is not allowed to use for cleaning,
otherwise the print head, platen roller or sensor may be damaged.
lM Please use 100% ethanol. DO NOT use medical alcohol, gasoline or acetone, which
may damage the print head and platen roller.
I Do the sensor calibration after cleaning the sensors.
1 Only turn on the printer and resume printing job after the ethanol volatilized.
 
Thermal Barcode PrintersA warnine
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of
Gainscha (Hong Kong) International Limited. The company reserves the
tights of modifications of manufacture technology, assembly, software and
hardware without notice. Contact your franchiser if you need further
information about the product.