Classroom Protocols: Notes For Skidmore Faculty
Classroom Protocols: Notes For Skidmore Faculty
Classroom Protocols: Notes For Skidmore Faculty
Skidmore College
Preface
Classroom Protocols offers reflections on the classroom practices that Skidmore faculty have
shared with their colleagues over the years and is informed by our collective experience with a
wide range of student academic behavior patterns at Skidmore. Classroom Protocols was first
drafted by Jon Ramsey, the Dean of Studies, for use in new faculty orientation. A draft document
was reviewed and modified by the Academic Standards and Expectations subcommittee of the
Committee on Educational Policies and Planning (CEPP) and then brought for further
consideration to CEPP. In the spring of 2002, CEPP gave the Dean of Studies Office permission
to distribute Classroom Protocols to all faculty for their consideration and feedback. The
document is updated each year to reflect curricular and policy changes at the College. The
current protocols have also been influenced by student leaders seeking to improve the tone and
tenor of academic life at Skidmore. We trust that these notes will contribute to ongoing efforts to
enhance classroom experiences for everyone.
Ronald P. Seyb
Associate Dean of the Faculty
July 2017
CLASSROOM PROTOCOLS:
NOTES FOR SKIDMORE FACULTY
We recognize that each individual faculty member establishes his or her own teaching goals and
implements them in ways consistent with his or her own philosophy, pedagogical style, and
personality. We are also aware that different disciplines, departments, and programs have their
own teaching culture. Quite simply, faculty draw from a range of strategies to guide successful
teaching and learning. At the same time, faculty often find themselves engaging with a student
culture with general expectations and behaviors that cut across all classrooms. With that in mind,
we put forward these suggestions on effective ways to promote high academic achievement and
student success.
These recommended Classroom Protocols are clearly suggestions and nothing more. Individual
faculty will and must make their own decisions regarding classroom goals and protocols.
Nothing in these suggestions should be construed as contrary to Skidmore’s vigorous support of
the faculty’s intellectual and pedagogical freedoms. The notes offered here purposely say very
little about the content of classroom material or about specific pedagogies; rather, the focus is on
general academic structures and expectations that confirm what many Skidmore faculty already
do successfully. We hope that the notes help all faculty achieve a better outcome, both for our
committed students as well as for students who at times engage in more frustrating or distracting
patterns of classroom behavior.
At the same time, faculty also tell colleagues about student situations that are not so rewarding
and that frustrate their efforts to ameliorate the problem or, at least, that absorb inordinate
amounts of time and attention. It is in this area especially that the notes on what we have called
“classroom protocols” may be useful. One never wants, we believe, to create classroom policies
and practices that focus primarily on those few students who might, through ignorance or intent,
abuse what is generally an excellent teaching-learning relationship. Instead, the policies should
be relatively transparent to the many motivated students who do their work without prodding,
attend classes regularly, complete assignments on time, and in general bring an eager intelligence
to our shared educational enterprise. Within this broad and positive context, classroom policies
should help the less motivated or undisciplined student stay on track and achieve his or her best
without undue monitoring from the faculty.
Things to keep in mind about students:
While we recognize that students have a wide range of interests, goals, and expectations, we also
note common patterns in the way students interact with faculty.
1) Students tell us over and over, as beginning first-year students, that they expect college to be
much more challenging than high school, and they expect (in their terms) long academic work
hours. They also expect their peers to be seriously involved, both inside and outside the
classroom, in academic work and discussions.
2) They also frequently tell us, by the end of the first year or even earlier, that the challenges
turned out not to be so very different from high school, that “getting by” with reasonably good
grades is easy at Skidmore, and that they are disappointed in many of their peers’ intellectual
commitments. Some students point out such disparities with a degree of disappointment, some
with a sense of relief, some with a mixture of these emotions—and some pack their bags and
transfer to other colleges.
3) Faculty sometimes think that the students’ expressed disappointment in the tenor of
Skidmore’s academic environment is a contradictory affair: the students seem both to desire a
more invigorating academic community and at the same time make it hard for faculty to “hold
the line” with respect to classroom expectations. The aspect of student culture that enjoys a
comfortable and non-competitive academic atmosphere seems at odds with a call for increased
challenge and high academic achievement.
4) Nearly all of our students are of traditional college age, 17-22 years old. They are merely
seventeen or eighteen years old when they come to us. It should be no surprise that the students
often do not behave like adults intellectually or personally, and that they routinely share the
following qualities:
• their seeming social sophistication (due in part to many of our students’ relatively
high socio-economic background) sometimes masks fairly typical youthful
uncertainties;
• they often do not know what they want to do with their lives now or in the world after
graduating from Skidmore;
• their energy and commitment wax and wane over the course of a semester;
• events and opportunities in their personal lives are extremely distracting (or in their
view are sometimes more important than anything else);
• they sometimes over-generalize from limited experience (or, in our view, draw
completely unfounded conclusions);
• they can easily perceive faculty treatment of them or assessment of their work as
based on liking or not liking them as individuals;
• they sometimes do not take in stride what we regard as ordinary life events and
issues, but instead respond to them in a comparatively dramatic, emotional fashion;
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• they sometimes experience genuinely serious emotional problems and crises of
identity or disruptions in familial or romantic relationships;
• many of our students have ample familiarity with drugs and alcohol, and the effects
of this on student academic focus and commitment are a serious topic for all of us to
explore;
• they often require adult guidance on identifying academic, personal, and professional
goals. Indeed, many students expect their parents to be involved in academic advising
and decision-making processes.
The list could go on, of course. In recent years, members of the Student Affairs staff have
focused attention on students as emerging adults who enter a transitional state as they move
across various thresholds in their intellectual and personal development. This development is
seldom in a straight line or self-consistent; instead, college students develop at different rates in
multiple personal and intellectual contexts, sometimes seeming more adult in their decisions and
behavior and sometimes employing strategies that may have worked in an earlier stage of
development but that are unproductive in the current context. (We also recognize the inadequacy
of such terms as “adulthood” and “maturity” in describing developmental processes that stretch
across a lifetime and are often age and culture-specific.)
5) There are other issues, more academic than those listed above, and perhaps even more
pervasive, that it may help faculty to keep in mind as they plan and conduct courses:
• college faculty were usually not typical undergraduate students: generally they started
out with greater intellectual discipline and were much more committed to their
studies; they liked school so much that they decided to stay there as professionals;
• the student classroom behavior patterns that we thought we could once take for
granted (diligence, timeliness, taking notes, academic integrity, respect and civility,
politeness, etc.) may now require an instructional activity to establish;
• the foundational skills that we thought we could once take for granted (clear writing,
critical reading and thinking, quantitative reasoning, research skills, etc.), now usually
require instruction in nearly every classroom;
• the students’ familiarity with key national or world events and issues can seldom be
assumed by the faculty, any more than the students’ sense of history may extend back
more than 8-10 years, when they were around eight or ten years old; further, their pop
culture points of reference are almost never those of the faculty, change with amazing
rapidity, and are not uniform across various youth communities.
6) In the light of the observations above, Skidmore faculty are, or have the capacity to be,
extraordinarily influential in the students’ lives. Students themselves, as well as the literature on
such topics, bring this powerful influence to our attention all the time. And with increasing
frequency students are asking for more guidance and faculty involvement in their academic and
co-curricular interests and development. Indeed, Skidmore faculty have tremendous ability to
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shape and enhance students’ academic lives as well as their co-curricular and extra-curricular
experiences.
• Courses that make clear what is expected and when; for example, course syllabi and
class sessions that provide explicit learning goals (i.e., what information, ideas,
methodologies, modes of understanding, skills, and values the faculty member hopes
the students will learn in the class), assignments and deadlines, grading criteria, and
attendance policies;
• Courses that have a visible and coherent structure, direction, trajectory, and
destination: in other words, courses in which the parts construct a larger picture and
which make sense of things at critical points during the learning experience;
• Courses that provide regular, timely, and consistent feedback to let students know
“how am I doing?”
• Courses in which the content and methodologies relate to the larger college
curriculum and other disciplinary areas and make connections to pre-requisite
courses;
• Courses that, while not pandering to students’ immediate interests, can find points of
relationship to the world they live in;
• Courses that invite students to express their views. Here one faces the challenge of
helping students distinguish mere opinion from informed argument.
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Teaching in the diverse classroom
Skidmore’s student population is becoming increasingly diverse across a range of social
identities, including, but not limited, to race, ethnicity, national origin, first language, gender
identity and expression, sexual orientation, socioeconomic and first-generation status, religious
and spiritual tradition, and ability status. While the college reports that 60% of Skidmore
students are women, 22% are domestic students of color, and 11% are international students,
these numbers do not fully capture the diversity within our classrooms or its related
complexities. For instance, some transgender-identified students might prefer to use gender
neutral pronouns; moreover, the growing multiracial and transnational adoptee population
complicates our understanding of racial categories.
Given these changing demographics, faculty might consider the following strategies for
effectively engaging with a diverse student body:
• Identify personal biases and stereotypes that might affect the classroom environment
(e.g., performance expectations of particular groups of students);
• Avoid making assumptions about the group memberships of students; instead, rely on
self-identifications;
• Admit lack of expertise with diversity issues and/or acknowledge discomfort with
particular topics, when applicable. This encourages transparency and helps to establish a
safe, co-learning environment;
• Review syllabi for inclusive language, goals, and practices (e.g., develop make-up
policies for absences due to religious observation);
• Incorporate diverse readings, examples, and assignments into the course (e.g., select
course material that reflects the contributions of historically marginalized groups; avoid
over-reliance on heteronormative, Eurocentric, or Christian-focused examples; be aware
of how particular assignments might differentially [dis]advantage specific groups);
• Use a variety of pedagogical techniques (e.g., lecture, collaborative learning, small group
work, discussion) to meet differing learning styles and needs;
• Integrate classroom climate questions into mid-semester evaluations and be responsive to
student feedback.
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Group Dynamics
• Foster a safe and inclusive space by modeling appropriate forms of engagement. This
often requires mutual sharing and risk-taking;
• Be conscious of the (in)visible social identities within the classroom space (e.g., can all
students afford the books required for the course? What name, and related pronouns, does
the student prefer to use?);
• Observe the power dynamics, and amount of voice, particular students (or groups) have
in the classroom (e.g., what perspectives are present, or absent, during the discussion?);
• Avoid tokenizing, stereotyping, or dichotomizing social identity groups and the students
assumed to be members of those groups (e.g., do not explicitly or implicitly expect
students of color or international students to respond when discussing race or nationality-
related issues);
• Engage classroom conflict in a constructive manner; learn how to intervene and use
conflict as a "teachable moment.”
There has been a lot of reference to syllabi in recent years as contractual in nature. In certain
respects this is true, but faculty need also to preserve sufficient flexibility in the pace, content,
and pedagogy of their courses in order to reshape the course as student interests and abilities
suggest, as hot topics appear during the semester, as a particular approach seems not to be
working well, as the faculty member gets a new idea for the course structure, and so on. The
balance between fixed and definite versus evolving expectations, as reflected in a syllabus, is
mostly a matter of common sense and good faith: students should be able to count on an
organized and thorough treatment of the announced course content, on consistent evaluation
criteria that do not diminish their opportunities to succeed, on a clear rationale from the faculty
member (and often with some class discussion) when the course makes a significant departure
from the syllabus design, and on sufficient advance notice of changes so that the student can
make adjustments in his or her academic work schedule. If fair-minded practices of this sort are
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observed, both the students’ desire to know what to expect and the faculty’s need for a degree of
flexibility, expert judgment, and spontaneity can be honored.
Course syllabi should generally attend to the following, and there are many formats in which this
might occur:
• The instructor’s name, office location and office hours, and usually the office phone
number and faculty e-mail address;
• The organizing principles and underlying assumptions of the course: for example, the
organizing concepts and themes, or the kinds of skills or knowledge to be acquired;
• A list of assignments and other course expectations sufficiently detailed for the
student to see how the organizing principles are actually realized in the course content
(students, like all individuals, usually like to know why, or for what purpose, they are
doing things);
• Deadlines for all assignments and what consequences there will be if a student does
not meet the deadline. It is also good to explain to students in a positive way why
deadlines are important for maintaining the educational structure and philosophy of
the course—it is easy for students to assume that organizing forms are merely
arbitrary bureaucratic rules rather than heuristic structures;
• The criteria by which the students will be graded and evaluated (it is also a good
practice to state the percentage weight that will be given to each assignment). Note
that the faculty member needs to state his or her strongest expectations up front; one
might later, in certain circumstances, want to moderate evaluative criteria, but one
cannot legitimately raise the bar once the criteria have been set forth;
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Academic Accommodation
In typical years, 10-12% of Skidmore students provide documentation related to a physical,
psychological, or learning disability that qualifies them for academic accommodation. In
compliance with the Americans with Disabilities Act, it is necessary to provide students with
disabilities meaningful access to all college programs and activities and to the individualized
accommodation necessary for them to have an equal opportunity to succeed.
We have a responsibility to inform students with disabilities about the process of requesting
accommodations, and faculty should include a statement on each syllabus that encourages
students to consult with the Coordinator for Student Access Services if they have a documented
disability. A disability statement will establish a line of communication and indicate to students
that you are open to discussing their need for accommodation. An example of such a statement
would be:
"If you are a student with a disability and believe you will need academic accommodation, you
must formally request accommodation from Meg Hegener, Coordinator for Student Access
Services. You will also need to provide documentation that verifies the existence of a disability
and supports your request. For further information, please call 580-8150, or stop by the office of
Student Academic Services in Starbuck Center."
Title IX
The Curriculum Committee urges faculty to include a Title IX statement on syllabi. Such a
statement signals our concern about sexual and gender-based misconduct in the Skidmore
community and informs students about the reporting obligations of faculty. The statement
recommended by the Student Government Association and endorsed by the Curriculum
Committee follows:
“Skidmore College considers sexual and gender-based misconduct to be one of the most serious
violations of the values and standards of the College. Unwelcome sexual contact of any form is a
violation of students’ personal integrity and their right to a safe environment and therefore
violates Skidmore’s values. Sexual and gender-based misconduct is also prohibited by federal
regulations. Skidmore College faculty are committed to supporting our students and upholding
gender equity laws as outlined by Title IX. If a student chooses to confide in a member of
Skidmore’s faculty or staff regarding an issue of sexual or gender-based misconduct, that faculty
or staff member is obligated to tell Skidmore’s Title IX Deputy Coordinator. The Title IX Deputy
Coordinator will assist the student in connecting with all possible resources for support and
reporting both on and off campus. Identities and details will be shared only with those who need
to know to support the student and to address the situation through the college’s processes. If the
student wishes to confide in a confidential resource, The Counseling Center Staff, Health
Services, and Victim Advocates are all options available.”
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Student behavior patterns and the classroom
These comments focus more closely on various behavior patterns that may frustrate faculty and
the motivated students in a classroom. With increasing frequency, Skidmore students themselves
have been expressing frustration with some of the class-related behavior patterns that both
faculty and motivated students find distracting, demoralizing, and unfair to the many diligent
students who want to give serious attention to their studies.
This list could be extended through many other complexities of human relationships; there is no
simple way of saying what works best and is most appropriate. Some number of the faculty have
told us that the most effective balance is a friendly desire to help students understand things
coupled with clear messages about high expectations and the setting of objective and uniform
standards of judgment. Further, faculty comment on the challenge of letting students know that
the instructor’s liking or not liking the student has no bearing on the instructor’s evaluation of
them. In a similar vein, in research conducted at Skidmore, students have commented frequently
on their desire to be treated fairly and equitably by the faculty. The main point of this section,
however, is to stress the need for faculty to define for students what is expected of them in the
student-faculty relationship.
2) Attendance
As with every topic of this sort, faculty hold a range of views on whether the students’ regular
attendance is of particular importance. No faculty member wants to monitor student behavior on
this level, and it is tempting to regard students as adults who are only hurting themselves when
they attend classes irregularly. Some disciplines, moreover, are more comfortable than are other
disciplines with regarding the evidence of exams, papers, and projects as sufficient proof that the
student has mastered the course material or failed to do so. Faculty decisions about student
attendance are complex and need, we believe, to consider such questions as the following:
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• One has first to ask what constitutes the course one is teaching. If the course has
something to do with what the faculty member says or presents in class; what
questions students raise or ideas they propose in class; and in general the texture of
interactions that often occur in the classroom, studio, and laboratory, then the
students’ presence in class and acting as informed participants become important
threshold considerations.
• The type of college Skidmore claims to be also comes into play. Were we a
correspondence school or a large university (not to equate the two), then the activities
of submitting papers and projects and taking exams might be sufficient to conclude
that the student has completed the course and deserves credit for it. Skidmore presents
itself to the world, however, as a college that cares deeply about close faculty and
student connections in the learning enterprise and about the richness of the students’
classroom involvement with the faculty and with their fellow students.
• The issue of course credit provides another important point of focus: setting the course
grade aside, under what circumstances is it meaningful for us to award the student’s
course experience and performance a certain number of credits toward the Skidmore
degree?
• Faculty also wonder whether an attendance policy promotes or undercuts the student’s
emerging adulthood. The conclusion may be that students need to make their own adult
choices, but one needs also to consider, we believe, that a threshold criterion for
success in the adult world of jobs and professions is the need to show up every day and
work established hours. If part of our task is to prepare students with the perspectives
and discipline that will help them succeed in the larger world, then perhaps we should
present a model of classroom experience different from that of merely doing what one
wants when one wants to.
• While some may claim that students who do not attend and participate in classes are
only hurting themselves, we should be mindful of the ways lack of participation may
harm the broader educational environment. According to the observations of more
motivated students and the perception of many faculty, the poor attendance of some
students can drag down the morale of the academic experience for other students.
Motivated students also sometimes feel that the poor attendance of some students is
unfair, even if there may be grade penalties for poor attendance. In any case, a
potentially good group dynamic can be impaired by the spotty attendance (and lack of
preparation) of some number of students. Faculty have often voiced the same concerns
because of the effect on their own morale. They sometimes even feel responsible for
bringing the missing students up to speed later on.
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after the third absence (or some other benchmark). One advantage of the precipice
approach to attendance, in contrast to the sliding-scale of consequences, is that the
definitive failure point is less likely to lead to negotiations and ambiguities in the
minds of students. Students who are already inclined toward irregular attendance tend
to use the sliding scale of consequences to calculate how many classes they can afford
to miss and still get by. Some number of faculty who have embraced a more clear-cut,
less negotiable attendance policy find that, as a result, they seldom have to deal with
the close monitoring of attendance.
• Finally, even in the absence of a more stringent course attendance policy, faculty are
expected to honor the minimal expectation set in the Faculty Handbook: “any students
who miss more than a third of the [class] sessions may expect to be barred from final
examination. In such cases, the course grade will be recorded as F.”
3) Classroom breaks
Many faculty have expressed frustration with the late arrivals, early departures, and frequent
bathroom breaks of some students, to say nothing of early departures for vacations and late
returns after the break. The more focused students also regard these patterns as distracting and
rude. These comings and goings constitute an unnecessary disruption of the academic process of
the classroom, but faculty sometimes feel awkward when addressing the problem. This is, we
submit, another area in which faculty cannot take students’ behavioral assumptions for granted.
If their comings and goings have been tolerated for a long time, students may simply not realize
what effect these patterns have on their instructors and classmates. They thus may need to be
initiated into more acceptable patterns. Some faculty have found fairly comfortable means of
letting students know just what patterns are expected and why. If all faculty were to address
these issues with students, we could probably eliminate most of our frustrations with students’
comings and goings.
• Very seldom do we find a family commitment that ought to take priority over the
student’s commitment to his or her studies. The faculty are thus encouraged to hold
the line (tactfully but firmly) on most requests from students and parents for excused
extended absences.
• The faculty's sympathy for a student’s illness needs always to be balanced against our
primary commitment as an educational institution: that is, our chief priority is the
integrity of the student’s course experience and the quality of the credits awarded
toward his or her Skidmore degree. These balances have to be expressed carefully so
that we make clear the educational philosophy informing our decisions while not
seeming insensitive to student problems.
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• Both our Counseling Center and Health Services can be of inestimable help to
students who are confronting stress, emotional illness, and physical illness. As these
offices have often said, the illness itself does not make the student less responsible for
meeting academic and other commitments if the student chooses to remain enrolled in
courses. Our counseling and medical professionals do not help make excuses for
students. They instead help them with both occasional and chronic difficulties and
discuss with students their health-related and academic responsibilities.
• Skidmore does not have an apparatus for brief leaves of absence during the semester.
In many cases, a student facing prolonged illness should make a more serious
decision and take a full semester’s leave (or perhaps greatly reduce their course
schedule) rather than try to juggle health problems and academic commitments.
Each faculty member needs, of course, to come to her or his own conclusions based on their
academic discipline and their assessment of the student, but we urge faculty to take a firm stance
when responding to prolonged absences. The Office of Academic Advising staff often advises
faculty and students on how best to manage prolonged absences; the office staff is available to
help with this complicated topic.
Of course, faculty themselves need to honor the entire academic calendar if we are to expect the
same from students. A few points to consider:
• Skidmore policy does not allow the scheduling of events during Study Days that
would distract students from study and review opportunities. Faculty may not hold
exams and final presentations during this period. Review sessions to prepare for
exams are acceptable as long as they are not mandatory. Additionally, curricular and
co-curricular activities that are not directly related to academic work should not be
scheduled by any department, program, office, or committee.
• The Monday and Tuesday prior to Thanksgiving are instructional days. Faculty thus
should not cancel class or excuse absences during this period. Making special
exceptions puts pressure on faculty colleagues to do the same and dissuades students
from adhering to the full academic calendar.
It is important, of course, to help students feel involved in and responsible for the courses they
are taking. This is undoubtedly the most important aspect of classroom accountability. Faculty
sometimes express frustration that some students repeatedly come unprepared to class and seem
to feel no embarrassment about being an uninformed and uninvolved warm body. Motivated
students often object to what they perceive to be special treatment of students who are not
meeting classroom responsibilities. Faculty have the right to expect all Skidmore students to take
full advantage of their academic opportunities and to meet the standards and expectations set
forth by the faculty
Faculty do not all share the same level of comfort with addressing disruptive behavior; each
faculty member must first assess his or her individual level of comfort and willingness to address
the inappropriate behavior with a student. The Associate Dean of Faculty with responsibility for
student academic affairs, the Counseling Center, and the Office of Academic Advising have all
engaged in numerous conversations with faculty who request suggestions on how to approach a
potentially troubled student. Others are not comfortable with any interaction and ask the
Associate Dean or Office of Academic Advising staff to intervene on their behalf.
In some extreme cases of disruptive and/or disrespectful student behavior, it may be necessary
for an instructor to request the involuntary withdrawal of a student from a class in order to ensure
the educational rights of other students, to protect the personal and pedagogical rights of the
instructor, or to protect the personal or academic well being of an individual student. Such a
request is handled through a deliberative process involving the instructor, department
chairperson or program director, and Associate Dean of Faculty with responsibility for student
academic affairs. The process is described in detail in the Advising Guide, Faculty Edition and
in the Committee on Academic Standing’s (CAS) Operating Code. Both documents are
available through the Office of Academic Advising’s website.
While faculty regularly discuss academic integrity issues with students, all faculty from time to
time confront cheating, plagiarism, and other academic integrity violations. Here we offer some
strategies to consider and the steps to take if you discover an integrity violation:
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• Establish your integrity expectations clearly and positively as part of the intellectual
process and content of each course. Consider, for example, including an academic
integrity statement on the syllabus.
• Consider devoting time in class, and through your syllabus, to proper citation methods for
your course or discipline. Define the limits of allowable collaboration.
• If you believe you are facing a case of student academic dishonesty, consult Skidmore’s
Definitions and Guidelines (published online in the Student Handbook, in the Academic
Integrity Handbook, and accessible as a stand-alone document through the Office of
Academic Advising’s Academic Integrity portal).
• Talk privately with the student about your suspicions or certainty, trying to treat the issue
in a relatively dispassionate and objective manner. Try not to be impressed or swayed by
initial student anger, denial, tears, or special pleading; rather, address the evidence, the
problem, and the expectations of the Honor Code. (This advice stems from backlash
problems we sometimes encounter when a faculty member becomes too personally and
morally connected to the student’s integrity violation.) Keep a written record of your
interactions with the student.
• If you decide to respond directly to the infraction, please work within the Skidmore
integrity definitions and penalty guidelines. The most typical Skidmore faculty response
to a plagiarized paper or to cheating on an exam is to fail the student on that academic
exercise; however, more or less severe consequences may be warranted.
• You may prefer to request a judicial (conduct) hearing. Consult the Associate Dean on this
option and the process. Note that a student who denies responsibility may also request a
formal hearing.
• If the reported infraction turns out to be a second offense, the Associate Dean is likely to
call for a formal hearing to consider the larger picture, in which case the faculty involved
in each infraction may be invited to participate as affected parties. Note that the vast
majority of infractions are single offenses and are resolved as the individual faculty
member intends, without a formal hearing being requested or required.
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Grades and grading practices
Grading is often one of the most sensitive areas when we discuss academic standards and
expectations. These notes will skirt the question of whether grades at Skidmore are inflated and,
if so, what the causes of that phenomenon might be. Instead, here are a few practical suggestions
about grades:
• As has been suggested in the previous section about the course syllabus, a faculty
member’s grading criteria need to be carefully stated up front so that students know
how they are going to be evaluated, including the relative values of the different
course assignments. This practice not only responds to a common desire to know how
one is to be judged but also guards against debates later on.
• It is also useful to set forth the quality criteria to be used on the various assignments,
whether revision and rewriting of assignments are acceptable, and the penalties for
late or missing work. For example, does missing work count as a zero, or is it treated
the same as an “F” for a submitted project of poor quality?
• A few departments or programs (or at least faculty teaching in the same area of a
department) have successfully joined forces in agreeing upon and announcing grading
standards. These agreements have strengthened the faculty’s ability to award grades
with greater consistency, with an enhanced sense of quality standards, and with
improved objectivity. We also encourage discussions of this sort among faculty.
• Some faculty have successfully implemented a policy that simply does not allow for
any late work. If one makes this clear at the outset of the course, and explains why the
course assignments move along according to a desirable intellectual pattern and
developing skills, students will generally rule out the possibility of attempting to hand
in late work. If the faculty member does hear a serious extenuating reason, he or she
might decide to accept the one late assignment but then make clear to the student that
any late work in the future will not be accepted. This unambiguous practice can
actually reduce or eliminate the faculty member’s monitoring of assignment
deadlines.
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students whose records are up for review with respect to minimum continuation
standards.
• A student has the right to be informed in a timely and clear manner of the basis for
the evaluation of his or her academic performance in a course, and a student is
entitled to fair, equitable treatment in his or her academic relationships with members
of the faculty. In most, if not all instances, the College expects any misunderstanding
regarding grading will be resolved informally, either in writing or in discussions,
between a student and an instructor.
• Legislation in the Faculty Handbook says that no grade, once it is turned in to the
Registrar, may be changed, except for computational or clerical error or in the special
case of an appeal of a final failing grade (see below). Faculty adopted these
restrictions to be fair to all students, to ward off grade mongering requests, and to
bring each term’s complex process of awarding some 11,000 grades to a close. The
Office of Academic Advising and the Committee on Academic Standing are very
supportive of the strict limitation on grade changes. When the Office of Academic
Advising receives grade complaints from students (usually about final grades), staff
explain these principles to them. Sometimes the staff suggest cooperative ways in
which the student can ask the faculty member how he or she arrived at the grade—not
so that the grade can be changed but so that the student can learn something for
improving work in the future.
In Spring 2010, the faculty adopted a grade appeal policy pertaining to final failing
grades. The policy to appeal a final failing grade is described in the Faculty
Handbook (Part Two, III, D). This policy does not apply to non-failing final grades
or to grades received on individual course assignments.
• A few students each year vigorously pursue grade disputes not addressed by the
policy to appeal a final failing grade. Students who wish to question a particular
grade (for an individual assignment or for the course as a whole) should do so soon
after notice of the grade has been given. They should request an explanation of the
grade from the course instructor, who holds final responsibility for his or her grading
criteria and judgments. If, after consultation with the instructor and the department
chairperson, the student believes the grade reflects a severe bias or unfair practice on
the part of the instructor, the student may present evidence to the Committee on
Academic Freedom and Rights (CAFR). However, CAFR does not hear routine grade
dispute cases that should be resolved within the department. Note that CAFR does
not have authority to change a grade, but the committee can consider inquiries,
complaints, and formal charges of violations of academic freedom and rights related
to grades (in addition to a range of other matters concerning academic freedom and
rights brought to the committee’s attention by any faculty member or student).
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their evaluations of faculty; they are also concerned that faculty may connect the student’s name
with his or her evaluation. It is a useful practice to let students know that the evaluations are
important to the faculty as they assess their teaching efforts and that the evaluations are
considered in promotion and tenure processes. It is also useful to let students know exactly how
the evaluations will be handled and to assure them that the faculty member will not be able to
connect comments with individual students.
Many faculty administer the evaluations the last class day. Note that faculty being evaluated
should never handle the short or long-form evaluations but should have them collected and
returned to the department or program office by a member of the class or another appointed
person. Faculty should never view the long-form evaluations until the student name has been
removed and until after his or her grades have been submitted. We also strongly advise that
faculty leave the room when course evaluations are being administered. Students sometimes
complain that the faculty member’s presence adds an element of pressure to the process, making
it seem less confidential.
Academic advising
The Office of Academic Advising is committed to supporting and enhancing a strong academic
advising system and views advising as an extension of teaching. Staff in the Office of Academic
Advising regularly conduct conversations with faculty about the quality and status of advising at
Skidmore. We need to determine the most compelling means of bringing students and faculty
together for advising, just how advising enriches the students’ academic and personal experience
(according to student as well as faculty perspectives), where advising fits into faculty workloads,
what credit and recognition faculty might achieve for good advising, how we might assess the
quality of advising and improve its effectiveness, and how we will integrate new electronic
resources with advising and registration processes.
We treat advising as a significant part of our teaching mission, not as a mechanical process or as
the advisor’s giving or withholding of permission. As the Advising Handbook, Faculty Edition
states, “Good advising is both information-based as well as reflective and philosophical. The
faculty advisor can help the student comprehend issues of intellectual and personal growth as well
as discover a wide variety of intellectual, personal, and career-related links beyond the student’s
immediate experience. A faculty advisor can also encourage the advisee to consider new
opportunities and raise new questions about his or her academic life, help the advisee clarify
intellectual and personal aspirations, and help the student appreciate the relationships between
liberal learning and life after Skidmore.” Faculty advisors often provide specific information and
broader contexts, often suggest questions or options to be explored, and direct students to the
resources they might need; however, students themselves remain centrally responsible for their
academic choices.
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Advising is a significant educational responsibility of all full-time Skidmore faculty. In most
cases, faculty who have just joined the institution are not assigned advisees, though they may be
asked to advise during their second or third year of teaching. The Office of Academic Advising
works with the First-Year Experience program as well as department chairs and program
directors to make advising assignments for new, incoming students (for first-year students and
transfer students). First-year students register for a section of SSP-100 Scribner Seminar and the
instructor acts as the student’s academic advisor and mentor. For transfer students, whenever
possible, the connection is made through a course taught by the advisor and/or the student’s
anticipated major.
Students remain responsible for officially requesting a change of advisor (especially at the time
for declaring a major), though the Office of Academic Advising and the department chairs and
program directors are glad to guide the selection. The Office of Academic Advising coordinates
the faculty advising system, informs its practices, offers workshops to improve advising quality
both on an informational and philosophical level, and provides back-up for the more complex
issues related to advising.
The Office of Academic Advising also counsels many students and faculty each year regarding a
range of academic difficulties. Office staff welcome inquires or suggestions from faculty on all
matters affecting students’ academic lives.
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An important part of Skidmore’s response to students in serious academic jeopardy is the system
of Unsatisfactory Work Notices. The Office of Academic Advising website has a form online
for reporting the unsatisfactory work to office staff as well as to the student and his or her faculty
advisor: http://www.skidmore.edu/advising/index.php.
While faculty are not required to use Unsatisfactory Work Notices, they are our only means of
responding on several useful levels to students in jeopardy and our only way to know if students
are floundering in more than one course. The notices have many times proved an effective means
of getting the student’s attention. The Office of Academic Advising has a carefully defined
process for using the notices, depending on the student’s class year (for example, usually more
attention to first-year students than to seniors) and degree of jeopardy (for example, making a
more concerted response to students who are already on academic probation). Staff also use the
notices to recommend appropriate referrals to the Office of Student Academic Services
(including the Coordinator for Student Access Services), the Counseling Center, Health Services,
the Office of Residential Life, and other offices and programs.
The Associate Dean of the Faculty (with responsibility for student academic affairs)
The Associate Dean is a resource for faculty, students, and families regarding any academic
policy matter, including those related to student academic standing and integrity, term and
graduation honors, special academic opportunities, disruptive behavior in the classroom,
advising, and the curriculum. The Associate Dean works closely with the Registrar’s Office, the
Office of Academic Advising, the Office of the First-Year Experience, the Opportunity Program,
and the Office of Off Campus Study and Exchanges to administer the academic program. The
Director of the Moore Documentary Studies Collaborative and the Student Academic
Development Coordinator also report to this associate dean.
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The Associate Dean of the Faculty (with responsibility for faculty affairs)
The Associate Dean is vitally concerned with the effectiveness of teaching at Skidmore and
supports high quality teaching in many ways, including, for example, orientation for new faculty,
faculty development workshops, department-centered discussions, faculty grants, and pedagogy
discussions. The Associate Dean can help organize or contribute to discussions of every
academic nature. The Director of Faculty Development reports to this associate dean, along with
the Opportunity Program, Office of Off Campus Study and Exchanges, and the Office of
Sponsored Research.
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Student Academic Services
The Office of Student Academic Services provides a wide variety of services to promote
academic achievement and help students take full advantage of the academic opportunities
available at Skidmore. As part of the college’s commitment to academic excellence, the office
serves all students interested in improving their academic performance, attending graduate
school, or working as a tutor on campus. The office organizes peer tutoring and study groups,
and offers one-on-one or small group academic support. Student Academic Services also offers
support to students who receive Unsatisfactory Work Notices. The office works on a variety of
issues with international students, students of color, and athletes. Student Academic Services
sponsors workshops and provides assistance to students submitting applications for specialized
post-graduation scholarships. The office also provides English as a Second Language (ESL)
support and works with students with disabilities.
Concluding reflections
Within the bounds of good sense and fairness, and within the frameworks that the faculty as a
whole or the academic departments and programs have formally embraced, individual Skidmore
faculty are responsible for deciding just how to conduct their courses, what materials and
perspectives to include, and what educational goals are to be achieved. The suggestions
contained in this document cannot and should not infringe upon that extraordinarily important
principle of academic freedom or upon the many case-by-case decisions that good instructors
must make in relation to their students.
With that central principle in mind, we encourage faculty to continue to discuss teaching
priorities and strategies and the challenges of enhancing and sustaining academic standards and
expectations in an effort to come to further areas of general agreement. Individual Skidmore
faculty experience has already shown that classroom structures and protocols that are
philosophically grounded and carefully explained to students actually lead to less, not more,
faculty monitoring of students and imposing of penalties. Such structures can enable both faculty
and students to set aside the administration of the rules and focus their full attention on the
academic substance of the course. The academic tone and tenor of the College will be
strengthened by strong and more uniform expectations from the Skidmore faculty as a whole. In
turn, we believe that the majority of our students, including some number of those who are
currently under-achieving, will rise to the occasion and achieve academic excellence.
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