How To Measure Projects Success
How To Measure Projects Success
How To Measure Projects Success
Success: Finished (more or less) on time, within budget and met all requirements
Challenged: Reaches conclusion, but with cost overruns and schedule slippages; possibly
not all specifications are met
I cant say that I am a big fan of it, because it fails to incorporate the value (i.e. the project
portfolio management) perspective into the model. Recently I came across the one I really liked
a model that considers both project management (PM) and project portfolio management
(PPM) sides proposed by Harold Kerzner:
Complete Success: Project met success criteria, value was created and all constraints
were adhered to
Partial Success: Project met the success criteria, the client accepted the deliverables,
value was created, not all of the constraints were met
Partial Failure: Project was cancelled. But some IP was created that can be used on
other projects
Complete Failure: The project was abandoned and nothing was learned
Proposed Model
My view of a successful project is slightly different. I basically like to (1) add word reasonably
to the adhering to constraints sentence and (2) include the recoverability variable into the
equation:
Regarding the first point, let us examine the following famous examples:
Grand Theft Auto 5 (cost - $265 million, revenues US $1 billion in its first three days!)
Would we call Titanic a troubled project if it was released on 18-Jan-1998 instead of the original
18-Nov-1997? Would we think of the iPhone as a failure if its development ended up costing
$160 million instead of the original $150 million? Of course, not!
So, what happens if we try to look at projects from the PM success/failure, PPM success/failure
and recoverability/non-recoverability perspective (see Table 1)?
Table 1
In the upper left corner (green) we have projects that are on track both from the PM and PPM
perspectives. These ventures should be just properly monitored and controlled until their
successful completion.
The next(yellow) layer contains the troubled projects (either on the PM and/or PPM side), but
these projects can still be saved by adjustments to their scope, schedules, budget, governance etc.
Finally, the last layer is comprised of the projects that are so deep in trouble from PM and/or
PPM viewpoints that the only option available to the stakeholders is to kill them, unless they are
stay-in-business or regulatory initiatives.
Questions: