Nicole A. Patton is applying for an Administrator Position. Her resume details her background working in community and correctional services, including experience as an Interim Program Manager, Job Developer, Client Service Specialist, and Case Manager. She has a Master's degree in Human Services and seeks to enhance her potential through employment with an organization that values quality and growth.
Nicole A. Patton is applying for an Administrator Position. Her resume details her background working in community and correctional services, including experience as an Interim Program Manager, Job Developer, Client Service Specialist, and Case Manager. She has a Master's degree in Human Services and seeks to enhance her potential through employment with an organization that values quality and growth.
Nicole A. Patton is applying for an Administrator Position. Her resume details her background working in community and correctional services, including experience as an Interim Program Manager, Job Developer, Client Service Specialist, and Case Manager. She has a Master's degree in Human Services and seeks to enhance her potential through employment with an organization that values quality and growth.
Nicole A. Patton is applying for an Administrator Position. Her resume details her background working in community and correctional services, including experience as an Interim Program Manager, Job Developer, Client Service Specialist, and Case Manager. She has a Master's degree in Human Services and seeks to enhance her potential through employment with an organization that values quality and growth.
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Nicole A.
Patton 6422 Ogontz Ave Philadelphia PA 19126 Mobile 267-816-3138 Email npattonrd@gmail.com
December 11, 2016
To: Human Resources Professional/Recruiter Please accept the following as a pre-application for the Administrator Position. The enclosed resume provides a more detailed description of my skills. Upon your review, you shall be able to identify my background and prior experience that has similarities in the profession and qualifications outlined for the position you are currently reviewing. I am looking to enhance my potential. By obtaining employment with a Community/Correctional Services Industry such as you that has a desire to enhance quality and skills each and every day. This is what I believe will assure a long and beneficial growth for both employer and myself. I will look forward to discussing my ability for the position with a personal interview, so that I may answer any questions you may have.
Yours Truly, Nicole A. Patton
Enclosure
Nicole A. Patton 6422 Ogontz Ave Philadelphia PA 19126 Mobile 267-816-3138 Email: npattonrd@gmail.com
Professional Profile Solution-oriented and human services professional offers extensive experience in vocational, supervisory and counseling arenas. Proven organizational and leadership skills have consistently yielded high staff effectiveness ratings and improved program functioning. Additional credentials include: Knowledge of federal grant application and administration and community-based organizations Demonstrated proficiency in creating and coordinating career development activities Recognized problem-solver: Sought after to make recommendations to the Continuum of Care on Housing for the Homeless and other entities Strong developmental/behavioral assessment and analytical skills Proficient with Microsoft Office Word, Outlook, PowerPoint, and Excel Education & Training Projected-December 2016 Master of Science in Human Services Wilmington University New Castle, DE August 2000 Bachelor of Arts in Communication Temple University Philadelphia, PA May 1997 Associate of Arts, Humanities Community College of Philadelphia Philadelphia, PA Professional Experience Interim Program Manager GEO Group, (Philadelphia, PA)
08/2016-Present
Manage and direct all activity in the planning, development, implementation,
monitoring and supervision of company procedures. Manage and oversee budget and ensure that operational costs do not exceed budget funding. Monitor and evaluate all business processes, develops and implements process improvements to increase efficiency of programmatic policies. Manages staff of eight and all supervisory decisions regarding each staff member.
Conducts individual education assessments and creates treatment plans for each referred participant Assess each parolee participant to determine employment and CTE needs. Provide employment services including resumes for clients whom might never have worked before due to extended periods of incarceration. Conduct Employment Readiness Groups which include resume writing, mock interviews, role playing, and mock job fairs.
Administrator of Employment Lab and maintain ten computers in Employment Lab
Network Conduct and set up FIT and TALENT assessments for participants to complete in the Employment Lab to use for IEP assessment. Attend local Fairs with the participants to network and observe participant interaction. Provides community resources within the community and can coordinate services identified in need assessment. Maintain and establish direct contact with all regional Parole districts and Parole Officers from Point of referral until discharge. Maintain and administer office services during Program Managers absence. Including but not limited to referral management and quality control issues. MRT - Moral Recognition Therapy Certification 10/2015 MI Motivational Interviewing Training Certification 5/2014
Client Service Specialist I /Case Manager GEO Group, (Philadelphia, PA) 2014-2015 Engage participants by welcoming them to the facility at the front desk Maintain community relations with property owner Complete Starting Point Intakes for all incoming participants (explain all program rules of the facility) before entering the program Complete Breathalyzer and Urinalysis Samples for participants upon entering facility Enter pertinent data into Accutrax (incoming/outgoing calls, and DAP assessments) Complete all paperwork assigned to Client Service Specialist (Day End Report, Opening/Closing Report, Close out all Program Rosters, and Random Rosters) Assist Case Management with employment lab, and one-to-one individual assessments Opening and closing of the facility upon participants entering the facility Maintain a clean and neat facility by performing light duties of cleaning Report to building manager any repairs or facility safe concerns Teacher (Independent Contractor) CSSTN LLC, (Philadelphia, PA) 2013-2014 Provide instructional teaching to grades K-12 in school setting. Maintain proper safety/security of students while on site. Social/Human Services (Independent Contractor) Staffing Plus Inc., (Tri-State Area of Philadelphia, PA) 2013-2014 Provide day programming and instructional learning to individuals with mental and physical disabilities Maintain proper safety/security of students while on site. Community Living Specialist Advoserv of New Jersey, (Swedesboro, NJ) 2009-2013 Provided adult day programming to all levels of individuals in a community/ vocational services. Support and assist individuals with daily activities of living in a residential setting. Review and maintain reporting procedures and appropriate fiscal management. Maintain proper safety/security of residential properties to each individual living on site. Supportive Service Assistant School District of Philadelphia, (Philadelphia, PA) 2008-2009
Provided supportive instructional (reading & math) learning for elementary level students. Maintain proper safety/security of students while on site.
Job Coach Devereux Foundation (Berwyn, PA) 2007-2009
Ensured program integrity through federal and state statutes regulating community based employment. Offered support to individuals with disabilities in obtaining, maintaining and enhancing vocational employment. Reviewed and maintained reporting procedures and appropriate fiscal management. Demonstrated and supported the mission of the organization and also established business relationships with internally and externally customers. Provided ongoing job assessment, career development, and skill coaching/training. Designed specific services to address individualized program planning, goals and objectives. Continuously provided the best therapeutic practices by developing data collection, trend analysis, outcomes, and corrective actions Social Services Volunteers of America Delaware Valley (Trenton NJ &Philadelphia, PA) 2003- 2007 Ensured program integrity by complying with state, local, and federal statutes regulating the Housing Urban Development Grant. Along with staff developed a data statistically spreadsheet used for assessing the outcomes of these formerly homeless individuals. Reviewed and maintained reporting procedures and appropriate fiscal management. Assisted building manager with reviewing and verified accurate collection of tenants portion of rent. Oversee development of effective policy and procedures for staff. Developed budget projections and continuously reviewed budget for fiscal management. Oversaw the supervision of 4 case management level and 4 front line staff. Provided intensive case management to 8 formerly homeless individuals and consultation to 200 clients. Program Instructor Allegheny Valley School (Philadelphia, PA ) 2001- 2003 Provided adult day programming for individuals with severe developmental disabilities. Supervised and provided ongoing leadership to 12 direct care staff.
