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54 Heritage Center Salt Lake City, UT 84112 303-884-0114 cmiller@housing.utah.edu
Chris Miller
Education
University of Utah, Salt Lake City, UT Masters of Educational Leadership and Policy Emphasis in Student Affairs University of Northern Colorado, Greeley, CO Bachelor of Arts in Elementary Education Emphasis in Mathematics Anticipated May 2015
May 2013
Graduate Assistantship
University of Utah, Salt Lake City, UT Assistant Residential Education Coordinator July 2013- Present Training, supervising, and evaluating a staff of 12 Resident Advisors Serving on a 24/7 emergency and crisis response rotation for 8 housing areas serving 2700 on campus students Acting as a conduct hearing officer for on campus policy violations Managing a budget of $1800 for 12 Resident advisors Completing various administrative responsibilities including facilitating weekly staff meetings, collaboration with facilities and maintenance staff members, assisting office staff with room assignments and occupancy issues Involvement with carious committees including: Student Leader Selection and emergency procedures preparedness
Undergraduate Experience
University of Northern Colorado, Greeley, CO Desk Operations Coordinator August 2012- May 2013 Housing and Residential Education Manage front desk operations in a large residence hall of 300 students Facilitate front desk training, desk operations and customer service Create and organize schedule for the front desk per semester and breaks Perform weekly desk audits on desk procedures including lock out card management, mail logs, and accountability Complete payroll on a bi-weekly basis for 22 employees Orientation Leader May 2012 - August 2012 Academic Support and Advising Facilitated a group of 10 to 20 incoming students and helped them become orientated to campus and college life Provided academic resources for first time students to increase knowledge of campus and university polices and procedures Helped first year students register for classes and organized their class schedules Worked as a team member and provided quality customer service to campus visitors to guarantee customer satisfaction
Chris Miller 2 Senior Resident Assistant August 2011-May 2012 Housing and Residential Education Supported a staff team of 11 Resident Assistants and one Diversity Mentor Built a community on a floor of 50 residents to help facilitate academic success Coordinated floor programs that deal with Academics, Alcohol Education, Social Justice, and Health and Wellness to educate residents on these topics Guided mediation between residents to ensure a sense of community on the floor Constructed hall wide programs for over 500 residents, dealing with community development, alcohol and drug education, and civic engagement in the Greeley area Co-advised community council, and assisted with meetings and programming ideas Co-managed residence hall front desk including, completing tasks efficiently and holding desk workers accountable Resident Assistant August 2010-May 2011 Housing and Residential Education Built a community on a floor of 40 residents and put on hall-wide programs pertaining to student interest to the campus, community and academic success Operated on a duty rotation and confronted policy violations Wrote information reports to ensure student accountability Provided support for students in their academic and social lives while in transition to their first year of college Gained knowledge on student development in helping students transition to campus through Resident Assistant class and workshops Developed programs around social justice and diversity to ensure students feel included and welcome on campus Responded to and provided crisis management regarding students mental health concerns including suicide and eating disorders
Internships
Intern for the Student Rights and Responsibly Office University of Northern Colorado, Greeley, CO August 2011-May 2012 Observed student conduct hearings facilitated by hall directors and the Assistant Director for Student Conduct Assisted in scheduling residents for their conduct hearings and practiced de-escalation with upset residents Researched alcohol and drug education for the office and for other Resident Assistants and provided updated info Learned about restorative justice and how the university applies this philosophy in their conduct system
Awards
Outstanding Undergraduate Student Award Association of Intermountain Housing Officers Fall 2011
