KX-TS620: Operating Instructions

TS620bk01.
book Page 1 Wednesday, May 24, 2006 2:31 PM
Operating Instructions
Telephone Answering System
Model No. KX-TS620
Model shown is KX-TS620W
This unit is compatible with Caller ID. To use this feature, you must subscribe to the
appropriate service offered by your service provider.
Please read these Operating Instructions before using the unit and save for future
reference.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
For assistance, please visit http://www.panasonic.com/phonehelp
TS620bk01.book Page 2 Wednesday, May 24, 2006 2:31 PM
Table of Contents
Introduction Direct Dial (M1, M2, M3)

Accessory Information....................... 3 Storing Names and Numbers in the
Preparation Direct Dial memory..........................36
Important Safety Instructions ............ 4 Dialing a Stored Number from the
Location of Controls .......................... 6 Direct Dial memory..........................37
Display............................................... 8 Special Features
Settings
Temporary Tone Dialing
Connecting the Handset /AC Adaptor/
Telephone Line Cord ......................... 9 (For Rotary or Pulse
Connecting a Communication Service Users).................................38
Device ............................................. 10 How to Use the PAUSE Button
Programming Summary .................. 11 (For PBX Line/Long
Time and Date................................. 12 Distance Calls) ................................38
Display Language............................ 13 Muting Your Conversation................38
Dialing Mode ................................... 13 For Call Waiting Service Users........39
LCD Contrast................................... 14 Setting Hold Music to ON/OFF ........39
Ringer Volume................................. 14 FLASH Button .................................40
Caller ID Number Auto Edit ............. 14 Setting the Password.......................41
Time Adjustment Call Restriction ................................42
(Caller ID subscribers only) ............. 15 Answering System
Preparing the Answering System Automatic Answering Operation ......43
Greeting Message ........................... 16 Setting the Unit to Answer Calls ......43
Programming Summary for the Listening to Messages.....................44
Answering System........................... 18 Recording Your Telephone
Number of Rings ............................. 19 Conversation....................................45
Caller’s Recording Time .................. 20 Erasing Messages ...........................46
Screening Calls ............................... 20 Remote Operation from a
Making/Answering Calls Touch Tone Phone...........................47
Making Calls.................................... 21 Remote Code ..................................48
Answering Calls............................... 23 Voice Menu......................................49
Caller ID Service Direct Remote Operation.................50
Private Name Display ...................... 24 Useful Information
Viewing the Caller List..................... 25
Wall Mounting..................................52
Calling Back from the Caller List ..... 27
Optional Headset.............................53
Editing the Caller’s
Phone Number ................................ 27 Troubleshooting ...............................54
Storing Caller List Information Specifications ..................................56
in the Phonebook ............................ 28 FCC and Other Information .............57
Storing Caller List Information in Index................................................59
the Direct Dial memory.................... 29 Warranty ..........................................60
Erasing Caller List Information ........ 30 Customer services...........................62
Phonebook
Storing Names and Numbers in the
Phonebook ...................................... 31
Dialing from the Phonebook ............ 33
Chain Dial........................................ 34
Editing ............................................. 35
Erasing ............................................ 35
2 For assistance, please visit http://www.panasonic.com/phonehelp

Introduction
Please read IMPORTANT SAFETY INSTRUCTIONS on page 4 before use.

Read and understand all instructions.
Thank you for purchasing your new Panasonic telephone

answering system.
We recommend keeping a record of the following information for future
reference
Serial No. Date of purchase
(found on the bottom of the unit)
Name and address of dealer
Attach your purchase receipt here.
Accessory Information
To order replacement accessories, call 1-800-332-5368.
TTY users (hearing or speech impaired user) can call 1-866-605-1277.
∑ AC Adaptor (p. 9) : one ∑ Handset Cord (p. 9) : one
Order No. Order No.
PQLV205 or PQJA212M (White)
PQLV207 PQJA212N (Black)
∑ Handset (p. 9) : one ∑ Telephone Line Cord (p. 9) : one

Order No. Order No.
PQJXF0102Z (White) PQJA10075Z
PQJXF0101Z (Black)
For assistance, please visit http://www.panasonic.com/phonehelp 3

Preparation
dangerous voltages or other risks.

Important Safety Incorrect reassembly can cause
electric shock when the unit is
Instructions subsequently used.
When using this unit, basic safety 12. Unplug this unit from the power outlet
precautions should always be followed to and refer servicing to an authorized
reduce the risk of fire, electric shock, or
personal injury. service center when the following
1. Read and understand all instructions. conditions occur:
2. Follow all warnings and instructions A. When the power supply cord or plug
is damaged or frayed.
marked on this unit.
B. If liquid has been spilled into the
3. Unplug this unit from power outlet
unit.
before cleaning. Do not use liquid or
C. If the unit has been exposed to rain
aerosol cleaners. Use a damp cloth for or water.
cleaning. D. If the unit does not work normally by
4. Do not use this unit near water, for following the operating instructions.
example near a bathtub, washbowl, Adjust only controls covered by the
kitchen sink, etc. operating instructions. Improper
5. Place the unit securely on a stable adjustment may require extensive
surface. Serious damage and/or injury work by an authorized service
may result if the unit falls. center.
6. Do not cover slots and openings on the E. If the unit has been dropped or
unit. They are provided for ventilation physically damaged.
and protection against overheating. F. If the unit exhibits a distinct change
Never place the unit near radiators, or in performance.
in a place where proper ventilation is 13. During thunderstorms, avoid using
not provided. telephones except cordless types.
7. Use only the power source marked on There may be a remote risk of an
the unit. If you are not sure of the type electric shock from lightning.
of power supplied to your home, 14. Do not use this unit to report a gas
consult your dealer or local power leak, when in the vicinity of the leak.
company.
8. Do not place objects on the power SAVE THESE
cord. Install the unit where no one can
step or trip on the cord. INSTRUCTIONS
9. Do not overload power outlets and WARNING:
extension cords. This can result in the TO PREVENT FIRE OR SHOCK
risk of fire or electric shock. HAZARD, DO NOT EXPOSE THIS
10. Never push any objects through slots in PRODUCT TO RAIN OR ANY TYPE
this unit. This may result in the risk of OF MOISTURE.
fire or electric shock. Never spill any
liquid on the unit.
11. To reduce the risk of electric shock, do
not disassemble this unit. Take the unit
to an authorized service center when
service is required. Opening or
removing covers may expose you to

Preparation
• The AC adaptor is used as the main

CAUTION:
disconnect device. Ensure that the AC
Installation outlet is installed near the unit and is
• Never install telephone wiring during a easily accessible.
lightning storm.
• Never install telephone jacks in wet Routine care
locations unless the jack is specifically • Wipe the outer surface of the product with
designed for wet locations. a soft moist cloth. Do not use benzine,
• Never touch the uninsulated telephone thinner or any abrasive powder.
wires or terminals unless the telephone WARNING:
line has been disconnected at the network • To prevent the risk of fire or electrical
interface. shock, do not expose this product to rain
• Use caution when installing or modifying or any type of moisture.
telephone lines. • Unplug this unit from power outlets if it
• Do not touch the plug with wet hands. emits smoke, an abnormal smell or makes
General unusual noise. These conditions can
• Use only the AC adaptor included with this cause fire or electric shock. Confirm that
product noted on page 9. smoke has stopped and contact the
• Do not connect the AC adaptor to any AC Panasonic Call Center at 1-800-211-PANA
outlet other than a standard AC 120 V (1-800-211-7262).
outlet.
• This product is unable to make calls when:
= the call bar feature is turned on (only
phone numbers stored in the unit as
emergency numbers can be called).
• Care should be taken so that objects do
not fall onto, and liquids are not spilled into
the unit. Do not subject this unit to
excessive smoke, dust, mechanical
vibration or shock.
Environment
• The product should be kept free from
excessive smoke, dust, high temperature
and vibration.
• The product should not be exposed to
direct sunlight.
• Do not place heavy objects on top of the
product.
• When you leave the product unused for a
long period of time, unplug the product
from the power outlet.
• The product should be kept away from
heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less than
5°C (41°F) or greater than 40°C (104°F).
Damp basements should also be avoided.

Preparation
Location of Controls
Direct Dial ({M1}, {M2}, {M3})

(p. 29, 36)
Headset Jack (p. 53) Display (p. 8)

{£} (TONE) (p. 38) RINGER Indicator
(p. 23, 24)
Navigator Key
({4}, {3}, {:}, {9}
and {OK}) (p. 11, 18, 33)
MIC (Microphone)
(p. 21, 23) {HOLD/RINGER} (p. 14, 23)
{MUTE} (p. 38) {PAUSE} (p. 38)
{SP-PHONE/HEADSET} {FLASH} (p. 39, 40)
and Indicator (p. 21, 23, 53) {REDIAL} (p. 22)
How to use the Navigator key and {OK} button

This key has five active areas that are indicated
by arrows and {OK}. OK
• Pressing the {3} and {4} arrows allows you to enter
the Caller List and scroll through the function menu, the
Caller List and the Phonebook list. Throughout these
• Pressing the {:} and {9} arrows allows you to: Operating Instructions,
- enter the Phonebook list. the navigator key is
- move the cursor when entering items. indicated by the arrows
- to repeat and skip a message during playback. {4}, {3}, {:}, {9}
• The {OK} button is used to select or confirm your menu and {OK}.
choices.

Preparation
{ANSWER ON} (p. 43)

{GREETING CHECK} (p. 17)
{GREETING REC} (p. 16)
{ERASE} {EXIT} (p. 11, 18, 25, 33)
(p. 17, 30, 37, 46)
{FUNCTION/EDIT}
(p. 11, 18, 27)
{MESSAGE/2WAY REC}
and Indicator (p. 44, 45)
{STOP} (p. 16, 45)

Preparation
Display
123456789 123456 (This display shows all the possible
ABCDEFGHIJKLMNOP configurations.)
abcdefghijklmnop
12:34AM DEC.31 When the handset is on the cradle, the AC adaptor is

1 missed calls connected and the SP-PHONE/HEADSET indicator
5 messages
light is off, the display shows the current time and date,
the number of new calls and the number of recorded
messages.
If “ ” flashes on the display, the clock needs
12: AM DEC.31
message
adjustment (p. 12, 13).
12:34AM DEC.15 During a conversation, the display shows the length of

1- 6-35 the call (Example: 1 hour, 6 minutes and 35 seconds).
SMITH,JACK This is a display from the Caller List.

1-111-444-7777 The display shows:
11:5 AM NOV.24 — the caller’s name and number,
— the time and date of the call
(Example: Nov. 24, 11:50 AM).
: The unit enters in the Phonebook (p. 31).

: The unit plays music during the hold for a caller (p. 39).
: The second call has been received while talking (p. 39).
: {MUTE} was pressed during a conversation (p. 38).
: The ringer is set to off (p. 14).
: {REDIAL} was pressed while the handset is on the cradle and the
SP-PHONE/HEADSET indicator is off (p. 22).
P : {PAUSE} was pressed while dialing or storing phone numbers.
F : {FLASH} was pressed while storing phone numbers.

Settings
Connecting the Handset /AC Adaptor/ Telephone Line

Cord
After line connection, lift the handset to check for a dial tone.
LINE
Handset
Handset Cord
To Power Outlet
(AC 120 V, 60 Hz) Telephone
Line Cord
AC Adaptor
To Single-Line
Telephone Jack (RJ11C)
Hook
Fasten the AC
adaptor cord
to prevent it
from being
disconnected.
• USE ONLY WITH Panasonic AC ADAPTOR PQLV205 or PQLV207.

• Use only a Panasonic Handset for the KX-TS620W or KX-TS620B.
• The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel
warm during use.)
• The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a ceiling-mounted AC outlet as the weight of the adaptor
may cause it to become disconnected.
• If your unit is connected to a PBX which does not support Caller ID services, you cannot
access those services.

Settings
If you subscribe to a DSL service:

• Please attach a noise filter (contact your DSL provider) to the telephone line between the
unit and the telephone line jack in the event of the following:
= Noise is heard during conversations.
= Caller ID feature (p. 24) does not function properly.
Noise Filter
(For DSL Users) Telephone
To Single-Line Line Cord
Telephone Jack
(RJ11C)
Connecting a Communication Device

If you connect a communication device (computer, modem, fax, etc.) to the
telephone line, you can connect it through this unit using the DATA jack.
After connecting the handset, AC adaptor and telephone line cord (p. 9), connect
the communication device telephone line cord to the DATA jack.
DATA
Computer
Modem
Fax
• Make sure the communication device is not in use before using this unit (making calls,
storing phone numbers in memory etc.) or the communication device may not operate
properly.

Settings
Programming Summary
You can program the following functions. The display shows the programming
instructions. See the corresponding pages for function details.
Make sure that the handset is on the cradle, the AC adaptor is connected and
the SP-PHONE/HEADSET indicator light is off.
Press {FUNCTION/EDIT}.
<Function menu>*
Save phonebook ?. . To store names and phone numbers in memory
Save M1,M2,M3 ? (p. 31, 36).
Program ?
Set answering ?. . . To program answering system functions (p. 18).
Set clock ? . . . . . . . To adjust the time and date (p. 12).
Change language?. . To select the display language (p. 13).
––––––––––––––––
Scroll to “Program ?” by pressing {4} or {3} and press {OK} (Yes key).
<Function menu>*
Change password? . To change the password for the call restriction (p. 41).
Call restrict ?. . .
To set the call restriction feature (p. 42).
Set flash time ? . To select the flash time (p. 40).
Set dial mode ?. . .
To select the dialing mode (p. 13).
LCD contrast ?. . . .
To select the LCD contrast (p. 14).
Set hold music ? . To set the music during hold (p. 39).
Set auto edit ?. . .
To set area code and edit pattern for incoming call
(p. 14).
Time adjustment? . To set the auto time adjustment (p. 15).
––––––––––––––––
During programming
* To select a desired function item, scroll through the items by pressing {4} or {3}. Then
press {OK} to go to the next step.
• “––––––––––––––––” indicates the end of the function menu.
• You can exit the programming mode any time by pressing {EXIT}.
• If you do not press any buttons for 60 seconds, the unit will exit the programming mode.

Settings
Time and Date 6 Press {OK} (Next key).

• If numbers between 0000 and
You can select AM/PM or 24-hour clock 0059, or 1300 and 2359 are
by programming. entered, the time will automatically
be set using the 24-hour clock. Go
Voice Time/Day Stamp: to the step 9.
During playback, a synthesized voice will
announce the time and day that each #=AM/PM/24H
AM
message was recorded. [OK]=Next
Make sure that the handset is on the
cradle, the AC adaptor is connected
and the SP-PHONE/HEADSET
7 Press {#} to select “AM”, “PM” or
24-hour clock.
indicator light is off. Display Option
1 Press {FUNCTION/EDIT}.
AM AM
2 Scroll to “Set clock ?” by

pressing {4} or {3} and press PM PM
{OK} (Yes key).
24H 24-hour clock
3 Press {OK} (Next key).
Enter the current year.
(Example: To set 2006, enter • Each time you press {#}, the
selection will change on the
“06”.) display.
• You can set the year 2000 to 2099.
Enter year 8 Press {OK} (Next key).
2 6
[OK]=Next 9 Enter the current day and month
using a 4-digit number.
(Example: To set Dec. 27, enter
“1227”.)
Enter month/day
5 Enter the current time (hour and
minute) using a 4-digit number.
12/27
[OK]=Save
(Example: To set 9:30, enter
“0930”.)
• For AM/PM setting: Enter numbers
10 Press {OK} (Save key).
• A long beep sounds.
between 0100 and 1259. • The clock starts working.
• For 24-hour clock: Enter numbers
• The display will return to step 2. To
between 0000 and 2359.
exit the programming mode, press
Enter time {EXIT} or wait for 60 seconds.
9:3 • You can go back to the previous screen by
[OK]=Next
pressing {3}, when setting the time and
date (steps 3 through 9).
• If 3 beeps sound when entering the time
and date, the time and date entered are
not correct. Enter the correct time and
date.

Settings
After recover from power failure, “ ” will

flash. Readjust the time and date.
Dialing Mode
If you have touch tone service, set to
For Caller ID service users (p. 24) Tone. If rotary or pulse service is used,
If a time display service is available with set to Pulse. Your phone default setting
the Caller ID service:
is Tone.
• The Caller ID information will re-set the
clock after the ring if the adjusted time Make sure that the handset is on the
and/or date is incorrect and the Time cradle, the AC adaptor is connected
Adjustment set to ON (p. 15). If the time/
date has not previously been set, the and the SP-PHONE/HEADSET
Caller ID information will not adjust the indicator light is off.
clock.
Display Language
You can select “English” or “Español” 2 Scroll to “Program ?” by

pressing {4} or {3} and press
as the display language.
Your phone comes from the factory set {OK} (Yes key).
to “English”.
3 Scroll to “Set dial mode ?”
by pressing {4} or {3} and
and the SP-PHONE/HEADSET press {OK} (Yes key).
indicator light is off.
4 Select “Pulse” or “Tone” by
1 Press {FUNCTION/EDIT}. pressing {4} or {3}.
(Example: “Tone” is selected.)
2 Scroll to “Change language?”
by pressing {4} or {3}.
Dial mode
:Tone
[OK]=Save
3 Press {OK} (Yes key).
Language
:English
[OK]=Save 5 Press {OK} (Save key).
4 Select “English” or “Español”
{EXIT} or wait for 60 seconds.

• You can exit the programming mode any
time by pressing {EXIT}.

TS620bk01.book Page 14 Thursday, June 1, 2006 2:15 PM
Settings
LCD Contrast Ringer Volume

You can select the LCD contrast level Make sure that the AC adaptor is
from 1 to 4 by programming. To make connected and the unit is not being
used.
the display clearer, set to high level.
Your phone default setting is 2. To select HIGH (default), MID or
LOW, press {HOLD/RINGER}.
Make sure that the handset is on the • Each time you press the button, the ringer
cradle, the AC adaptor is connected volume will change and the selected
and the SP-PHONE/HEADSET volume will ring.
indicator light is off. To turn the ringer OFF, press and hold
{HOLD/RINGER} until 2 beeps sound.
1 Press {FUNCTION/EDIT}. •“ ” is displayed.
To turn the ringer ON, press {HOLD/
Scroll to “Program ?” by
2 pressing {4} or {3} and press
RINGER}.
• The ringer will sound at the HIGH level.
{OK} (Yes key).
3 Scroll to “LCD contrast ?” by Caller ID Number Auto Edit

pressing {4} or {3} and press Once you call back an edited number,
{OK} (Yes key). this unit will remember Area Code and
• The current setting is displayed. Format of the Edited Number. Next time
when someone calls from the same
LCD contrast Area Code, caller information will be
Low!!!! High
[OK]=Save customized by the unit as follows:
s When the call is being received, the
Caller ID number will be displayed in the
4 Select the desired contrast by
pressing {4} or {3}, then press
same Format as the Edited Number.
s After the call is ended, the telephone
{OK} (Save key). number of the caller, when reviewed from
• A long beep sounds. the Caller list, will be displayed in the
• The display will return to step 3. To same Format as the Edited Number.
exit the programming mode, press For example, you can use this feature to
{EXIT} or wait for 60 seconds. set the unit to ignore the area code of
callers in your area code, so that you
• You can exit the programming mode any can call these local numbers using
time by pressing {EXIT}. caller information without dialing the
area code. To activate this feature, you
must edit an item in the caller list, then
call this number. After that, phone
numbers from that caller’s area code
are edited automatically. This feature
can be turned on or off (p. 15).
Your phone default setting is ON.

Settings
To turn Caller ID Number Auto

Edit On or OFF. Time Adjustment (Caller ID
1 Press {FUNCTION/EDIT}. subscribers only)
Using this feature, the unit’s date and
2 pressing {4} or {3}. Press
time setting will be automatically
adjusted when caller information is
{OK} (Yes key). received. You can set the auto time
adjustment by programming. Your
Scroll to “Set auto edit ?”
3 by pressing {4} or {3}.
phone default setting is ON.
5 Select “On” or “Off” by pressing
{4} or {3}.
Auto edit 1 Press {FUNCTION/EDIT}.
:On Scroll to “Program ?” by
[OK]=Save 2 pressing {4} or {3} and press
{OK} (Yes key).

• A long beep sounds. 3 Scroll to “Time adjustment?”
• The display will return to step 3. To press {OK} (Yes key).
{EXIT} or wait for 60 seconds. 4 Select “On” or “Off” by pressing
{4} or {3}.
• Phone numbers from the 4 most recently
edited area codes are automatically
edited.
• If you fail to reach your destination when • The display will return to step 3. To
making a call, the phone number you exit the programming mode, press
dialed might have an incorrect pattern. {EXIT} or wait for 60 seconds.
Edit the phone number with another • To use this feature, set the date
pattern (p. 27). and time in advance (p. 12).
• When this feature is turned off, the unit will
still be able to display Caller ID, but
incoming Caller ID numbers will not be
automatically edited.
• If you move to another area, you may
need to turn this feature off to erase the
previously edited area codes. To use this
feature again, turn it on and reprogram the
area codes you want to edit once again.

Preparing the Answering System
Greeting Message
You can record a personal greeting message of up to 1 minute. If a greeting
message is not recorded, one of the two pre-recorded greetings will be played
when a call is received (p. 17).
All messages (incoming, etc.) are stored in flash memory (p. 17). The recording
time is about 15 minutes.
We recommend you record a brief greeting message (see sample on next
page) in order to leave more time for recording new messages.
{GREETING REC}
{STOP}
{GREETING CHECK}
{ERASE}
To increase the volume,

press VOLUME {3}.
MIC To decrease, press
{SP-PHONE/HEADSET} VOLUME {4}.
To record a greeting message
1 Press {GREETING REC}.

• The unit announces “To record greeting, press RECORD again”.
2 Within 10 seconds, press {GREETING REC} again.
3 After the long beep, talk clearly, about 20 cm

away from the MIC (microphone).
Greeting record
• The display will show the recording time. -3
• If you record for over 1 minute, the unit will
automatically stop recording.
4 When finished, press {STOP}.

• To change the message, start again from step 1.

Greeting message sample

“Hello, this is (your name and/or number). Sorry I cannot take your call. Please leave a
message after the beep. Thank you.”
• If the unit starts to ring while recording a greeting message, press {SP-PHONE/
HEADSET} or lift the handset off the unit to answer the call. The recording will stop.
Start again from the beginning after hanging up.
To check the recorded greeting message

Press {GREETING CHECK}.
• The greeting message will be played.
To erase the recorded greeting message

Press {GREETING CHECK}, and then press {ERASE} while the message is
being played.
• The unit will answer a call with a pre-recorded greeting.
Pre-recorded greeting message

If you do not record a greeting message (p. 16), one of two messages will be
played when a call is received, depending on the caller’s recording time (p. 20).
To check the pre-recorded greeting, press {GREETING CHECK}.
A pre-recorded greeting will be played as follows:
∫ When the recording time is set to “1 minute”, “2 minutes” or “3 minutes”:
“Hello, we are not available now. Please leave your name and phone number after the beep.
We will return your call.”
∫ When the recording time is set to “Greeting only”:
“Hello, we are not available now. Please call again. Thank you for your call.”
Flash Memory Message Backup

Messages are stored indefinitely on a “flash memory” IC chip and will not be
affected by power failures. All messages are saved until you erase them.

Programming Summary for the Answering System

You can program the following functions. The display shows the programming
instructions. See the corresponding pages for function details.
Press {FUNCTION/EDIT}.
Scroll to “Set answering ?” by pressing {4} or {3} and press {OK} (Yes key).
<Function menu>*
Remote code ? . . . . . . . . To set the remote code (p. 48).
Number of rings? . . . . . To select the number of rings (p. 19).
Recording time ? . . . . . To select the caller’s recording time (p. 20).
Call screening ? . . . . . To set the call screening feature (p. 20).
––––––––––––––––
During programming
* To select a desired function item, scroll through the items by pressing {4} or {3}. Then
press {OK} (Yes key) to go to the next step.
• “––––––––––––––––” indicates the end of the function menu.
• If you do not press any buttons for 60 seconds, the unit will exit the programming mode.

Number of Rings 6 Press {OK} (Save key).

You can select the number of times the • The display will return to step 3. To
unit rings before the answering system exit the programming mode, press
answers a call, from “2” to “7” or “Toll
saver*”. Your phone default setting is
“4”. time by pressing {EXIT}.
cradle, the AC adaptor is connected * Toll Saver
and the SP-PHONE/HEADSET When you call the unit from a touch
indicator light is off. tone telephone:
If the unit answers on the 2nd ring,
there is at least one new message.
If the unit answers on the 4th ring,
there are no new messages.
2 Scroll to “Set answering ?”
by pressing {4} or {3}, then Hang up when you hear the 3rd
press {OK} (Yes key). ring. This will save you the toll charge
for the call.
3 Scroll to “Number of rings?”


• The current setting is displayed.
Number of rings
:4
[OK]=Save
5 Select the number of rings by

pressing {4} or {3}.
• You can also select the number of
rings by pressing dialing buttons
{2} to {7} or {0} (Toll saver*).

If you select “Greeting only”, the unit will

Caller’s Recording Time answer a call with the greeting message,
You can select “1 minute”, “2 minutes”, and then hang up. The unit will not record
“3 minutes” or “Greeting only” for the any incoming messages.
caller’s recording time. Your phone
default setting is “3 minutes”.
Screening Calls
cradle, the AC adaptor is connected While a caller is leaving a message,
and the SP-PHONE/HEADSET you can listen to the call through the
indicator light is off. unit’s speaker. Your phone default
setting is ON.
1 Press {FUNCTION/EDIT}. Make sure that the handset is on the

press {OK} (Yes key).
3 Press {4} or {3} to select

“Recording time ?” and

• The current setting is displayed.
Recording time
:3min.
[OK]=Save 3 Press {4} or {3} to select
“Call screening ?” and
4 Select the recording time by
• You can also select the recording
{4} or {3} and press {OK}
time by pressing dialing buttons {1} (Save key).
(1 minute), {2} (2 minutes), {3} • A long beep sounds.
(3 minutes) or {0} (Greeting only). • The display will return to step 3. To



Making/Answering Calls
Making Calls
You can make a call by simply lifting the handset. To hang up, place the handset on
the cradle.
Using the speakerphone
1 Press {SP-PHONE/HEADSET}, then dial a

phone number.
OR
Dial a phone number, then press 12:34PM NOV.24
{SP-PHONE/HEADSET}.
• The indicator lights.
123456789
• The dialed number is displayed.
• After a few seconds, the display will show the length 12:34PM NOV.24
of the call.
• If you have misdialed, hang up and start again from
step 1.
- -2
2 When the other party answers, talk into the MIC (microphone).
3 To hang up, press {SP-PHONE/HEADSET}.

• The indicator light goes out.
• After a few seconds, the display will change.
During speakerphone operation

For best performance, please note the following:
• Talk alternately with the other party in a quiet room.
• If the other party has difficulty hearing you, press VOLUME {4} to decrease the
speaker volume.
• You can switch to the handset by lifting it up. To switch back to the speakerphone,
press {SP-PHONE/HEADSET}.

To redial the last number dialed

Using the handset: Lift the handset press {REDIAL}.
OR
Press {REDIAL} Lift the handset.
Using the speakerphone: Press {SP-PHONE/HEADSET} press {REDIAL}.
OR
Press {REDIAL} press {SP-PHONE/HEADSET}.
To redial using the redial list (Memory Redial)

The last 20 phone numbers dialed are stored in the redial list.
1 Press {REDIAL}.
• The last dialed number and “ ” are displayed.
• When the number dialed has been stored in the Phonebook or Direct Dial memory,
the name is also displayed.
2 Scroll to the desired number by pressing {4} or {3}.

• You can also scroll through the list by pressing {REDIAL}.
• To exit the list, press {EXIT}.
3 Lift the handset or press {SP-PHONE/HEADSET}.

• To erase an item, repeat steps 1 and 2, and press {ERASE}.
• If “No items stored” is displayed, the list is empty.
To adjust the handset volume (4 levels) or the speaker volume

(8 levels) while talking
To increase, press VOLUME {3}. To decrease, press VOLUME {4}.
Example: Handset volume level: 2 Example: Speaker volume level: 3
Volume Volume
Low!!!! High Low!!! High
“??” shows one level. “?” shows one level.
• The display shows the volume level for a few seconds.

To put a call on hold

Press {HOLD/RINGER} during a conversation.
• The SP-PHONE/HEADSET indicator flashes.
• If using the handset, you can place it on the cradle.
• During the hold, the caller will hear music. For canceling music, see page 39.
To release the hold

If the handset is on the cradle, lift the handset.
If the handset is off the cradle, press {HOLD/RINGER}.
If using the speakerphone, press {SP-PHONE/HEADSET}.
• If another phone is connected on the same line, you can also release the hold by lifting its
handset.
Answering Calls
When a call is received, the unit rings, the RINGER indicator flashes quickly and
“Incoming call” is displayed. You can answer a call by simply lifting the handset.
If you subscribe to a Caller ID service, the calling party’s information will be
displayed when the unit is ringing (p. 24).
Using the speakerphone
1 Press {SP-PHONE/HEADSET}.
• The indicator lights.
2 Talk into the MIC (microphone).

• When the ringer volume is set to OFF (p. 14), the unit will not ring.
• The RINGER indicator will flash when
— a telephone number is dialed in PULSE mode, or
— someone picks up or hangs up another phone connected to the same phone line.
This is normal.

Caller ID Service
This unit is compatible with a Caller ID service offered by your telephone company.
If you subscribe to a Caller ID service, the calling party’s information will be
displayed when the unit is ringing.
The unit can record information of up to 50 incoming calls, including the time and
date received in the Caller List. The Caller List information is sorted from the most
recent to the oldest call. When the 51st call is received, the oldest call is deleted.
Using the list, you can automatically call back a caller. You can store the callers’
numbers from the Caller List into the Phonebook or the Direct Dial memory.
When a second call is received while talking, the new caller’s phone number will be
displayed (p. 39).
How caller information is displayed when a call is received

The display shows the caller’s name and
phone number when the unit is ringing.*
• After you answer the call, the display will
SMITH,JACK
1-111-444-7777
show the length of the call.
The RINGER indicator

will flash quickly when a
call is being received.
*Private name display

If you receive a call from one of the same phone
numbers stored in the Phonebook or Direct Dial
memory, the caller’s name will be displayed.
ROBINSON,TINA
1-111-321-4444
• To use this function, names and phone numbers must be
stored in the Phonebook or Direct Dial memory (p. 31, 36).
• Caller information will not be displayed in the following cases:
— If the caller dialed from an area which does not provide a Caller ID service, the
display will show “Out of area”.
— If the caller has requested not to display his/her information, the display will show
“Private caller”.
— If a long distance call is identified and the caller’s name and/or number cannot be
received, the display will show “Long distance”.
• If your unit is connected to a PBX which does not support Caller ID services, you cannot
access those services.
• If you receive a call with the Caller ID information while viewing the Caller List, the redial
list, the Phonebook list or the Direct Dial memory, while programming or while playing back
the message, the caller’s information may not be displayed.
• If the name and the time/date display service is available in your area, the display will
show caller’s names and the time/date the calls were received. For further information,
please contact your telephone company.

Caller ID Service
Viewing the Caller List

If you have received 10 missed calls, the number of 12:34AM MAY.21
missed calls will be displayed as shown, while the unit 1 missed calls
is not in use. message
To check who has called, follow the steps below.
1 Press {4} or {3} to enter the Caller List.
2 To search from the most recent call, press {4}.

• To search from the oldest call, press {3}.
• To scroll between callers, press {4} or {3}.
3 To exit the Caller List, press {EXIT}.
• If “No items stored” is displayed in step 1, the Caller List is empty.

Caller ID Service
Example: When you search from the most recent call:

Press {4} or {3} to enter the list.
To return to the previous caller,

Caller List press {3}.
2 missed calls
To exit the Caller List, press {EXIT}.
Press {4}. Display meaning:
SMITH,JACK : You have checked this caller
1-111-444-7777 information, answered the call or
11:5 AM NOV.24 called back the caller.
Press {4}.
* ROBINSON,TINA
1-111-321-4444
1 :5 AM NOV.23
Press {4}.
** WHITE,JOHN WHITE,JOHN
456789 12345678 Press {:} or {9}. 9 123
1 : AM NOV.22 1 : AM NOV.22
Press {4}.
Caller List
missed call

Press {4}.
* If you receive a call from one of the same phone numbers stored in the Phonebook or
Direct Dial memory, the caller’s name and number will be displayed (Private name
display).
** If an arrow (1) or (2) is displayed after the number, the whole phone number has not
been shown. Press {:} or {9} to see the remaining numbers or to return to the
previous display. Each time you press {:} or {9}, the display will change
alternately.

Caller ID Service
Calling Back from the Caller 4 Press {FUNCTION/EDIT}.

repeatedly until the number is
List shown in the desired format.
• Each time you press {FUNCTION/
EDIT}, the number is rearranged
1 Press {4} or {3} to enter the
Caller List.
into one of 3 patterns.
a Phone no.
2 Scroll to the desired caller by
b Area code — Phone no.
c 1 — Area code — Phone no.
• To exit the Caller List, press {EXIT} • The order of which pattern a — c
or wait for 60 seconds. are displayed depends on how the
telephone number is displayed in
3 Lift the handset or press
{SP-PHONE/HEADSET}.
step 2.
444-7777
12 :34PM NOV. 25 a
123456789 [OK]=Next
{FUNCTION/EDIT}
• The displayed phone number is 111-444-7777
dialed automatically.
• After a few seconds, the display will b
[OK]=Next
show the length of the call.
• In some cases, you may have to edit the {FUNCTION/EDIT}
number before dialing (see below).
• If a phone number is not displayed in the 1-111-444-7777
caller information, you cannot call back c
that caller. [OK]=Next
{FUNCTION/EDIT}
Editing the Caller’s Phone
Number 5 After editing, you can continue
with calling back or storing
You can edit a phone number in the procedures.
Caller List by removing its area code To call back, lift the handset or
and/or the long distance code “1”. press {SP-PHONE/HEADSET}.
Once you call back and edited number, To store the number in the
this unit can automatically edit Phonebook memory, follow steps
incoming phone numbers from the 4 to 5 on page 28 to complete
same area code in the Caller List and the operation.
each time you receive a call (Caller ID
To store the number in the Direct
Number Auto Edit, page 14).
Dial memory, follow steps 4 to 6
Caller List.
on page 29 to complete the
operation.
2 Scroll to the desired caller by
• To exit the Caller List during editing, press
• The number edited in step 3 will not be
3 Press {FUNCTION/EDIT}. maintained in the Caller List.

TS620bk01.book 28 ページ２００６年５月２９日　月曜日　午前１０時２５分
Caller ID Service
If there is no name information

Storing Caller List for the caller “Enter name”
will be displayed.
Information in the a) If a name is required, enter the
Phonebook name (p. 32). When finished,
You can store numbers that are in the press {OK} (Next key).
Caller List in the Phonebook. b) If a name is not required,
press {OK} (Next key).
cradle, the AC adaptor is connected >Save phonebook
and the SP-PHONE/HEADSET Save M1,M2,M3
indicator light is off. [OK]=Save

Caller List. 5 Press {OK} (Save key).
SMITH,JACK
2 Scroll to the caller you want to
store in the Phonebook by
444-7777
• The display will return to Caller List.
• If the number requires editing, see
You can continue storing other
items. To exit the Caller List, press
page 27. {EXIT} or wait for 60 seconds.
444-7777
• If the display shows “Phonebook
[OK]= Next
full” in step 5, press {EXIT} to exit the
list. To erase other stored items from the
Phonebook, see page 35.
If there is name information for
• To cancel during programming, press
{EXIT}. Start again from step 1.
the caller, “Enter name” and
caller’s name will be • You cannot store caller information in the
displayed. You can edit name Phonebook if a phone number is not
information. displayed.
Enter name
S MITH,JACK
[OK]= Next To store an emergency number (#):
Emergency numbers are numbers stored
a) If you need to change the in the Phonebook that can be dialed even
name, enter the name (p. 32). when the Call Restriction (p. 42) is set to
When finished, press {OK} ON.
(Next key). To store a number as an emergency
number, add # at the beginning of the
b) If you do not need to change name in step 4.
the name press {OK}
(Next key).

TS620bk01.book 29 ページ２００６年５月２９日　月曜日　午前１０時２５分
Caller ID Service
If there is no name information

Storing Caller List for the caller “Enter name”
will be displayed.
Information in the Direct a) If a name is required, enter the
Dial memory name (p. 32). When finished,
press {OK} (Next key).
You can store numbers in the Caller List b) If a name is not required,
to the Direct Dial memory ({M1}, {M2} press {OK} (Next key).
and {M3}).
>Save phonebook
Make sure that the handset is on the Save M1,M2,M3
cradle, the AC adaptor is connected [OK]=Save
indicator light is off. 5 Press {4}.

Caller List.
6 Press one of the Direct Dial
button ({M1}, {M2} or {M3})
(Save key). (Example: {M1} is
store in the Direct Dial memory
pressed.)
If the Direct Dial button
by pressing {4} or {3}. selected is occupied, the
display will be shown as
• If the number requires editing, see
below.
page 27.
M1 is occupied
Overwrite ?
444-7777 [ ]=No [OK]=Yes
[OK]= Next To overwrite, press {OK}
(Yes key).
To select the other empty Direct
If there is name information for
Dial memory, press {3} (No key)
the caller, “Enter name” and and press an empty Direct Dial
caller’s name will be button ({M1}, {M2} or {M3}).
displayed. You can edit name • A long beep sounds.
information. • The display will return to Caller List.
Enter name You can continue storing other
S MITH,JACK items. To exit the programming
[OK]= Next mode, press {EXIT} or wait for 60
seconds.
a) If you need to change the • To erase other stored items from the
name, enter the name (p. 32). Direct Dial memory see page 37.
When finished, press {OK} • To cancel during programming, press
(Next key). {EXIT}. Start again from step 1.
b) If you do not need to change • You cannot store caller information in the
the name press {OK} Direct Dial memory if a phone number is
(Next key). not displayed.

Caller ID Service
Erasing Caller List To erase all entries in the

Caller List
Information
Before erasing all entries, make sure
After checking the Caller List, you can that “ missed call ” is displayed at
erase some or all of the entries. step 1.
cradle, the AC adaptor is connected 1 Press {4} or {3} to enter the
Caller List.
2 Press {ERASE}.
To erase a specific caller from
the Caller List 3 Press {OK} (Yes key).
All erased
Caller List.
• A long beep sounds and all entries
erase from the Caller List by
are erased.
• The unit will exit the Caller List.
SMITH,JACK
1-111-444-7777
1 : 5 AM NOV.23
3 Press {ERASE}.
Erased
• A long beep sounds and the

information is erased.
• After a few seconds, the display will
show the previous caller
information.
• To exit the Caller List, press {EXIT}
or wait for 60 seconds.

TS620bk01.book Page 31 Wednesday, June 7, 2006 2:57 PM
Phonebook
Storing Names and 6 Press {OK} (Save key).

Numbers in the Phonebook • To continue storing other items,
repeat from step 2.
You can store up to 50 names and
phone numbers in the memory.
Tom Jones
98-765-4321
C
• If the display shows “Phonebook
full” in step 2, press {EXIT} to exit the
list. To erase other stored items from the
Phonebook, see page 35.
2 Press {OK} (Yes key) at “Save
phonebook ?”.
• If a pause is required for dialing, press
• The number of stored items is also {PAUSE} where needed. If required, you
displayed. can also store {FLASH} in a phone
number. Pressing {PAUSE} or {FLASH}
counts as one digit (p. 38, 40).
3 Enter a name, up to 15
characters using the dialing
buttons (p. 32). To store an emergency number (#):
• To move the cursor, press {:} or Emergency numbers are numbers stored
in the Phonebook that can be dialed even
{9}.
when the Call Restriction (p. 42) is set to
• If a name is not required, press ON.
{OK} (Next key) and go to step 5. To store a number as an emergency
number, add # at the beginning of the
4 Press {OK} (Next key). name in step 3.
5 Enter a phone number up to 32

digits.
• If you entered a wrong number,
press {ERASE} and enter the
correct number.
• To erase all of the digits, press and
hold {ERASE}.
• If you want to change the storing
name, press {3} to reach the
desired display.
987654321
[OK]=Save
C

Phonebook
Selecting characters to enter names

The dialing buttons ({0} to {9}, {£} and {#}) can be used to enter letters and
symbols. Pressing each button selects a character as shown below.
Number of times key is pressed
Key 1 2 3 4 5 6 7 8 9
{1} & ’ ( ) , – . / 1
{2} a b c A B C 2
{3} d e f D E F 3
{4} g h i G H I 4
{5} j k l J K L 5
{6} m n o M N O 6
{7} p q r s P Q R S 7
{8} t u v T U V 8
{9} w x y z W X Y Z 9
{£} ;
{0} Space
{#} #
{:} To move the cursor to the left
{9} To move the cursor to the right
If you make a mistake while entering a name

Use {:} or {9} to move the cursor to the incorrect character, press {ERASE}
to delete and enter the correct character. Each time you press {ERASE}, a
character is erased.
For example, to enter “Tom Jones”:
1 Press {8} four times. T
2 Press {6} three times, then press {9}. To
3 Press {6} once, then press {9} twice. Tom
4 Press {5} four times, press {6} three times, then

press {9}.
Tom Jo
5 Press {6} twice, press {3} twice, then press {7}

four times.
Tom Jones

Phonebook
Dialing from the Phonebook

1 Press {:} or {9} to enter the Phonebook.
2 Scroll to the desired item by pressing

{4} or {3}.
Press {4}. Press {3}.
• All Phonebook items are stored in the order Space i Alphabet

shown on the right figure.
• Item with # at the beginning will be displayed
Alphabet
with first priority if Call Restriction is set to ON.
To search for a name by initial:
Symbol (excluding # and ¢)
1. Press the dialing button for the first letter of the
desired name until any name with the same
initial is displayed (see the Index table on Number
page 34).
Example: To find “Frank”, press {3} repeatedly # and ¢
until the first item under “F” is displayed.
2. Press {4} repeatedly until the name is Telephone number
displayed. (When a name is not stored)

{SP-PHONE/HEADSET}.
4 To hang up, place the handset on the

cradle or press {SP-PHONE/HEADSET}.
• If “No items stored” is displayed in step 1, the Phonebook is empty.
• You can exit the Phonebook list any time by pressing {EXIT}.
• You can also dial the stored number as follows:
1. Lift the handset or press {SP-PHONE/HEADSET}.
2. Find the desired item (above steps 1 and 2).
3. Press {OK} (Send key).

Phonebook
Index table
Keys Index Keys Index
{1} Symbols, 1 {7} P, Q, R, S, 7
{2} A, B, C, 2 {8} T, U, V, 8
{3} D, E, F, 3 {9} W, X, Y, Z, 9
{4} G, H, I, 4 {£} ¢
{5} J, K, L, 5 {0} 0, Space
{6} M, N, O, 6 {#} #
Chain Dial
You can dial a combination of Phonebook or manual key pad entries while making
a call. This feature can be used, for example, to first automatically dial a calling
card access number that you have stored in the Phonebook, then manually or
automatically dial your PIN and then automatically dial the destination number
from the Phonebook.
Example: Using a long distance calling card.
• To prevent misdialing, we recommend you add pauses where needed when storing
numbers. For example, add pauses after a calling card access number and your PIN when
storing in the Phonebook (p. 38).
1. Search and dial from Phonebook: 1800123456 (Calling card access number)
• The Voice guidance may be announced.
2. Search and dial from Phonebook: 1234 (Calling card PIN)
3. Search and dial from Phonebook: 15550123456 (Destination number)
1 While you are on a call;

Press {:} or {9}.
2 Search for the desired item by pressing {4} or {3}.

• To search for an item by initial, see page 33.
3 Press {OK} (Send key).

• The phone number is dialed.
• If required, repeat steps 1 to 3 for any remaining number.
• When storing a calling card access number and your PIN in the Phonebook as one
item, press {PAUSE} to add pauses after the number and PIN as necessary
(p. 38).
• If you have rotary or pulse service, you need to press {£} (TONE) before pressing
{:} or {9} in step 1 to change the dialing mode temporarily to tone.

Phonebook
Editing Erasing
Make sure that the handset is on the Make sure that the handset is on the
cradle, the AC adaptor is connected cradle, the AC adaptor is connected
and the SP-PHONE/HEADSET and the SP-PHONE/HEADSET
indicator light is off. indicator light is off.
1 Press {:} or {9} to enter the

Phonebook.
1 Press {:} or {9} to enter the
Phonebook.
2 Scroll to the Phonebook item you

want to change by pressing {4}
2 Scroll to the Phonebook item that
you want to erase by pressing
or {3}. {4} or {3}.
• To search for the item by initial, see • To search for the item by initial, see
page 33. page 33.
• If you do not need to change the
3 Press {ERASE}.
• To stop erasing, press {3}
name, go to step 5. (No key).
4 Edit the name using the dialing

buttons {0} to {9}, {£} and {#} 4 Press {OK} (Yes key).
• A long beep sounds and the item is
(p. 32). erased.
• To clear an incorrect character, • To erase other items, repeat from
move the cursor to the character by step 2.
using {:} or {9}, then press • To exit the Phonebook list, press
{ERASE}. {EXIT}.
• Item with # at beginning cannot be deleted

when the Call Restriction (p. 42) is set to
ON.
6 Insert the required numbers.
• If you entered a wrong number,
press {ERASE} and enter the
correct number.

• To exit the Phonebook, press

Direct Dial (M1, M2, M3)
Storing Names and 6 Press one of the Direct Dial

button ({M1}, {M2} or {M3})
Numbers in the Direct Dial (Save key).
(Example: {M1} is pressed.)
memory • A long beep sounds.
You can store up to 3 names and phone • The entered name and phone
numbers in the memory. number are displayed.
• After a few seconds, the display will
return to step 2. To exit the
programming mode, press {EXIT}
or wait for 60 seconds.
• When using the Call Restriction
feature (p. 42), you cannot store a
1 Press {FUNCTION/EDIT}. phone number in the Direct Dial
memory ({M1}, {M2} or {M3}).
2 Scroll to “Save M1,M2,M3 ?”
by pressing {4} or {3} and If the Direct Dial button
press {OK} (Yes key). selected manually is occupied,
the display will be shown as
3 Enter a name, up to 15
characters with the dialing
below.
To overwrite, press {OK}
buttons {0} to {9}, {£} and {#} (Yes key).
(p. 32). M1 is occupied
• To move the cursor, press {:} or Overwrite ?
{9}. [ ]=No [OK]=Yes
• If a name is not required, go to step
4. To select the other empty Direct
Dial memory, press {3} (No key)
and press an empty Direct Dial
button ({M1}, {M2} or {M3}).
5 Enter a phone number up to 32
digits.
• If you enter a wrong number, press exit the programming mode, press
{ERASE} and enter the correct {EXIT} or wait for 60 seconds.
number. • To continue storing other items,
• To erase all of the digits, press and repeat from step 2.
hold {ERASE}.
• If you want to change the storing When using Call Restriction (p. 42), you
name, press {3} to reach the may want to program emergency number
in Direct Dial memory ({M1}, {M2} or
desired display. {M3}).
123456789
M1,M2,M3=Save

Direct Dial (M1, M2, M3)
To erase a stored number Dialing a Stored Number

1 Press the required Direct Dial
button ({M1}, {M2} or {M3}).
from the Direct Dial
memory
2 Press {ERASE}.
• To stop erasing, press {3} 1 Lift the handset or press
{SP-PHONE/HEADSET}.
(No key).
3 Press {OK} (Yes key). 2 Press the required Direct Dial

button ({M1}, {M2} or {M3}).
• A long beep sounds, the • The stored number is displayed
information is erased, then and dialed.
“Memory Empty” is displayed.
• To exit the programming mode, press OR
• When using the Call Restriction feature 1 Press the required Direct Dial
button ({M1}, {M2} or {M3}).
(p. 42), you cannot erase a phone number
in the Direct Dial memory ({M1}, {M2} or • The stored number is displayed.
{M3}).
• If a pause is required for dialing, press
{PAUSE} where needed. If required, you
{SP-PHONE/HEADSET}.
can also store {FLASH} in a phone
number. Pressing {PAUSE} or {FLASH} • When you press the Direct Dial buttons
counts as one digit (p. 38, 40). continuously, confirm that the first dialing
out have complete, then press the next
button.
• You can dial numbers stored in the Direct
Dial memory ({M1}, {M2} or {M3}) even if
the Call Restriction feature (p. 42) is set.

Special Features
{ERASE} {EXIT}
{£} (TONE) {FUNCTION/EDIT}
{4}, {3}, {OK}

{PAUSE}
{FLASH}
{MUTE}
Temporary Tone Dialing

(For Rotary or Pulse Service Users)
Press {£} (TONE) before entering access numbers which require tone dialing.
• The dialing mode changes to tone. You can enter numbers to access an answering
service, electronic banking service, etc. When you hang up, the mode will return to pulse.
How to Use the PAUSE Button

(For PBX Line/Long Distance Calls)
We recommend you press {PAUSE} if a pause is required for dialing with a PBX or
to make a long distance call.
Example: Line access number {9} (PBX)
{9} {PAUSE} Phone number
• Pressing {PAUSE} once creates a 3.5 second pause.
This prevents misdialing when you redial or dial a stored number.
• Pressing {PAUSE} more than once increases the length of the pause between numbers.
Muting Your Conversation

Press {MUTE} while talking. “ ” is displayed.
• The other party cannot hear you but you can hear them.
• To resume the conversation, press {MUTE} again.

Special Features
For Call Waiting Service Setting Hold Music to ON/

Users OFF
Press {FLASH} if you hear a call- You can set music play during the hold
waiting tone while talking. as follows. Your phone default setting is
• The first call is put on hold and you can ON.
answer the second call.
• To return to the first caller, press {FLASH} Make sure that the handset is on the
again. cradle, the AC adaptor is connected
• The call waiting service cannot be used and the SP-PHONE/HEADSET
when a parallel connected telephone is in indicator light is off.
use.
• If this function does not operate properly,
consult your telephone company for 1 Press {FUNCTION/EDIT}.
details.
Visual Call Waiting Caller ID 2 pressing {4} or {3} and press
Feature {OK} (Yes key).
Visual Call Waiting Caller ID Feature
Scroll to “Set hold music ?”
allows your unit to display the second 3 by pressing {4} or {3} and
caller’s information. After you hear a
call-waiting tone while talking, the unit press {OK} (Yes key).
will display the caller’s phone number •“ ” is displayed.
and “ ”. Hold music
:On
JOHNSON,KEVIN
1-123-456-789
[OK]=Save
• If the phone number is stored in the

Phonebook or Direct Dial memory, the
{4} or {3}.
caller’s name will be displayed.
• The second caller’s information will not be
displayed when a parallel connected 5 Press {OK} (Save key).
telephone is in use.
• Please contact your service company for
details and availability in your area.

Special Features
FLASH Button 4 Select the desired time by

Pressing {FLASH} allows you to use
special features of your host PBX such 5 Press {OK} (Save key).
as transferring an extension call or
accessing special telephone services • The display will return to step 3. To
(optional) such as call waiting. exit the programming mode, press
Selecting the flash time
The flash time depends on your • You can exit the programming mode any
telephone exchange or host PBX. You time by pressing {EXIT}.
can select the following flash times: • If the unit is connected via a PBX, PBX
“80, 90, 100, 110, 160, 200, 250, 300, functions (transferring a call, etc.) might
400, 600, 700, 900 ms (milliseconds)”. not work correctly. Consult your PBX
supplier for the correct setting.
Your phone default setting is “600 ms”.
• If the unit is not connected to AC adaptor,
Make sure that the handset is on the flash will not function.
{OK} (Yes key).
Scroll to “Set flash time ?”

3 by pressing {4} or {3} and
Flash time
:6 ms
[OK]= Save

Special Features
Setting the Password 6 Enter a new password using

a 4-digit number.
You can change the password for the (Example: “1234” is entered.)
call restriction. The default password is New password
“1111”.
:1234
[OK]=Save
To set the password
cradle, the AC adaptor is connected 7 Press {OK} (Save key).
indicator light is off. exit the programming mode, press
{OK} (Yes key).
Scroll to “Change password?”

3 by pressing {4} or {3} and
4 Enter the current password.

Current password
:@@@@
[OK]=Next

• If the wrong password was entered,
3 beeps will sound. Enter the
correct password.
New password Please write down your password. If you
:---- forget your password, enter
[OK]=Save “Panasonic (726276642)” in step 4.

Special Features
If you changed the password

Call Restriction “1111” (default), the below
You can prevent the unit from dialing display will be shown. Follow
phone numbers beginning with the following steps 1 and 2.
specified digit(s) (1 digit or 2 digits). 1. Enter the password (p. 41).
Phone numbers with the restricted
leading digits cannot be dialed out, Enter password
:----
except the emergency numbers stored [OK]=Next
in the Direct Dial memory ({M1}, {M2}
or {M3}) or in Phonebook (To store a 2. Press {OK} (Next key). Go to
number as an emergency number in step 5.
phonebook, add # at the beginning of
• If the wrong password was
the name). entered, 3 beeps will sound.
Enter the correct password.
Before using the Call Restriction
feature, we recommend storing Enter password
emergency numbers in the memory of :@@@@
Direct Dial Buttons (p. 36) and
[OK]=Next
Phonebook (p. 31) as emergency
numbers (#).
5 Enter the number(s) (1 digit or 2
digits) you want to restrict ({0} to
To set the call restriction {9}).
• If the wrong number was entered,
Make sure that the handset is on the press {ERASE} and enter the
cradle, the AC adaptor is connected correct number.
and the SP-PHONE/HEADSET Example: “9” is entered.
Restrict No.
:9-
1 Press {FUNCTION/EDIT}. [OK]=Save
2 Scroll to “Program ?” by
pressing {4} or {3} and 6 Press {OK} (Save key).
press {OK} (Yes key). • A long beep sounds.
3 Scroll to “Call restrict ?”
by pressing {4} or {3}. {EXIT} or wait for 60 seconds.
Call restrict

?
[OK]=Yes
When dialing a phone number with the
restricted leading digit(s),
“CALL RESTRICTED” is displayed.
4 Press {OK} (Yes key). To cancel the call restriction

Restrict No. Follow steps 1 through 4. In step 5,
:-- press {ERASE} to clear the restricted
[OK]=Save digits, and press {OK} (Save key).

Answering System
Automatic Answering Operation

When the unit answers a call, a greeting message is played and the caller’s
message is recorded. When recording, “–Answering–” will flash on the display.
• The recording time is about 15 minutes.

If messages are recorded in noisy rooms, the time may be shortened by up to 3 minutes.
• A maximum of 64 messages can be recorded.
Setting the Unit to Answer Calls

MESSAGE Indicator
{ANSWER ON}
{SP-PHONE/HEADSET}
Press {ANSWER ON} to turn on the answering system.
• The MESSAGE indicator lights and the unit announces “Answer set” and the current day
and time.
• The unit will announce the remaining recording time if it is less than 3 minutes.
• If you hear “Memory full” and “Message full” is displayed, erase some, or all, of the
messages (p. 46).
• If you do not want the unit to answer calls, press {ANSWER ON} again to turn off the
answering system. The indicator light goes out and “Answer off” is heard.
• You can also turn on the answering system remotely using any other phone (p. 51).
Monitoring incoming calls

While a call is being recorded, you can monitor it through the speaker.
• To increase the speaker volume, press VOLUME {3}. To decrease, press VOLUME {4}.
To answer the call, lift the handset or press {SP-PHONE/HEADSET}. The unit
stops recording.

Answering System
Listening to Messages
You can see the total number of recorded messages on the display.
If the MESSAGE indicator flashes (only when the Answering System is ON), new
messages have been recorded.
To play back messages, press {MESSAGE/2WAY REC}.
When you have new MESSAGE Indicator

messages:
{STOP} During playback, the
The unit announces the number display shows the
of new messages and only new
message number.
messages are played back.
When you have no new
message:
The unit announces “No new STO
P
ME
SS
AG
E
message. All message playback” and

plays back all messages.
When you have no message:
The unit announces “No message”. {MESSAGE/2WAY REC}
To increase the volume, press
• At the end of the last message,
VOLUME {3}.
“End of final message” is heard. The
To decrease, press VOLUME {4}.
unit will announce the remaining
recording time if it is less than 3
minutes.

Answering System
During playback
To repeat To repeat from the beginning of the message
message Press {:}.
• If you press within 5 seconds of playback, the previous message will
be played.
To skip To skip to the next message
message Press {9}.
To stop Press {STOP}.
operation • To resume playback, press {MESSAGE/2WAY REC}.
• If you do not press any button for 60 seconds or if you press {STOP}
again, the playback mode will be canceled.
For Caller ID service users (p. 24)

During playback, the display will show the name JONES,JENNIFER
and/or number of the caller whose message is being 1-222-333-4444
played. - Message 3 -
To call back the displayed number:
During playback, lift the handset or press {SP-PHONE/HEADSET}.
• The unit stops playback and automatically dials the displayed phone number.
Recording Your Telephone Conversation

You can record your conversation while talking using the handset or {SP-PHONE/
HEADSET}.
1 During a conversation, press {MESSAGE/2WAY REC}.
• “Recording” is displayed.
2 Continue your conversation.
3 To stop recording the conversation, press {MESSAGE/2WAY REC} or

{STOP}.
• The MESSAGE indicator flashes (only when the Answering System is ON).
• When you record your 2-way telephone conversation, you should inform the other party
that the conversation is being recorded.

Answering System
Erasing Messages
The unit will announce the remaining recording time after playback, if it is less than
3 minutes. New messages cannot be recorded when:
— “Memory full” is heard.
— “Message full” is displayed.
— The MESSAGE indicator flashes rapidly (only when the Answering System is
on).
Erase some, or all, of the messages. We recommend you erase unnecessary
messages after each playback.
Erasing a specific message

Press {ERASE} while the message you want to erase is being played.
• The unit erases the message.
• A short beep will sound and the unit will continue to play the next message.
Erasing all messages

All recorded messages, except the greeting message, can be erased at one time.
1 Press {ERASE}.
• “To erase all messages press ERASE
MESSAGE Indicator
again” is heard. {ERASE}
2 Within 10 seconds, press

{ERASE} again.
• A long beep sounds and “No message”
is heard. The display shows “
message”.
• The information in the Caller List will not be erased. To erase Caller List information, see
page 30.

Answering System
Remote Operation from a Touch Tone Phone

You can operate the answering system from any touch tone phone. A synthesized
voice menu will guide you on how to operate the unit (p. 49).
• To skip the voice menu and operate the unit directly, see
page 50.
Summary of remote operation

Call your unit from a touch phone.
Enter your remote code (p. 48) during or after the greeting message.
• The number of new messages is heard.
After 3 seconds, the voice menu will start (p. 49).

Follow the menu or enter the direct commands (p. 50).
To end the remote operation, hang up.

• The messages are saved.
• The unit will announce the remaining recording time after playback, if it is less than
3 minutes.

Answering System
Remote Code
The remote code prevents unauthorized people from accessing your unit and
listening to your messages. Choose any 2-digit number (00–99).
Your phone default remote code is “11”. If you do not program your own remote
code, you can use “11”.
Scroll to “Set answering ?” by pressing

2 {4} or {3} and press {OK} (Yes key).
Scroll to “Remote code ?” by pressing

3 {4} or {3} and press {OK} (Yes key).
4 Enter a new code using a 2-digit number.

(Example: “23” is entered.)
Remote code
:23
[OK]=Save

• The display will return to step 3. To exit the
programming mode, press {EXIT} or
wait for 60 seconds.
To check the remote code

Repeat steps 1 to 3.
• The current remote code is displayed. When finished, press {EXIT}.

Answering System
Voice Menu
The shaded boxes are voice prompts.
Press 1 to play back all messages. Press {1}. All message playback.
Press 2 for other functions. All recorded messages are
played back. At the end of the
Press {2}. last message, “End of final
message” is heard. The unit will
announce the remaining
recording time if it is less than 3
minutes.
Press 1 to play back new messages. Press {1}. New Message Playback.
Press 2 for other functions. Only new messages are played
back. At the end of the last
Press {2}. message, “End of final message”
is heard. The unit will announce
the remaining recording time if it
is less than 3 minutes.
Press 1 to record your message. Press {1}. Please leave your message.
Press 2 for other functions. 1. Speak after the long beep.
2. When you finish recording a
Press {2}.
memo message, hang up.
Press 1 to erase all messages. Press {1}.

A long beep sounds and “No
Press 2 for other functions. message” is heard.
Press {2}.
Press 1 to record your greeting. Press {1}. Press 7 to record your greeting.
Press 9 to end recording.
Press 2 for other functions.
1. Press {7}.
Press {2}. * You hear a voice prompt
followed by a long beep.
2. After the long beep, talk for
up to 1 minute.
3. When you finish recording,
press {9}.
4. Your greeting will be played
back for confirmation.
• 3 seconds after playback, the voice menu will start again from the beginning.
• If you hear “Memory full” after playback, erase some, or all, of the messages (p. 46).

Answering System
Direct Remote Operation

Once you have entered the remote code, you can also control your unit by direct
commands instead of using the voice menu. To end the remote operation, hang up
anytime.
Direct commands
NEW MESSAGE • Only new messages are played back.
{4}
PLAYBACK
ALL MESSAGES • All messages are played back.
{5}
PLAYBACK
REPEAT • The current message is repeated.
{1}
(During playback)
SKIP • The current message is skipped.
{2} The next message is played.
(During playback)
STOP • Operation is stopped temporarily.
(During playback) • To resume operation, enter a direct
{9}
command within 15 seconds, or the voice
menu will start (p. 49).
GREETING MESSAGE • A long beep sounds.
RECORDING {7}
RECORD • After the beep, talk immediately for up to

1 minute.
{9} • The recording is stopped.
• The recorded message is played.
ERASING A SPECIFIC • The current message is erased.
MESSAGE {£} {4} • A short beep will sound and the next
(During playback) message will be played.
ERASING ALL • All recorded messages are erased.

MESSAGES {£} {5} • A long beep sounds and “No message” is
heard.
ANSWERING SYSTEM • When you press {0}, “Answer off. Thank you
OFF {0} for your call” is heard, the unit hangs up and
will not answer calls until turned on again.

Answering System
Turning on the answering system

Call your unit and wait for 15 rings.
• The unit will answer and the greeting message will be played.
• The answering system will turn on. Hang up or enter the remote code for other options.
• When turning on the answering system using a rotary or pulse service telephone, you
cannot enter the remote code for other options.
Skipping the greeting message

After calling your unit, press {£} (TONE) during the greeting message.
• The unit skips the rest of the greeting message and you can start recording your message
after the long beep.

Useful Information
Wall Mounting
This unit can be mounted on a wall.

1 Press the tabs in the direction of

the arrows (1), then remove
the wall mounting adaptor (2).

2 Connect the AC adaptor.

Tuck the telephone line cord
inside the wall mounting
adaptor, and push it in the
direction of the arrow. To power
• “UP WALL” should be facing Outlet
upward.
Screws
3 Drive screws (not included) into the
wall using the wall template below.
Connect the telephone line cord.
Mount the unit, and slide it down. 8.3 cm (3 9/32")
To Single-Line
Telephone Jack
To temporarily set the handset down during a conversation,

place it as shown in this picture.
Wall Template
8.3 cm (3 9/32")
52
Useful Information
Optional Headset
Plugging the optional headset into the unit allows a hands-free phone
conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88HA,
KX-TCA91, KX-TCA92, KX-TCA93, KX-TCA94, KX-TCA95 or KX-TCA98.
To order, call the accessories telephone number on page 3.
Connecting the optional headset to the unit

Connect the optional headset to the headset jack as shown below.
Headset Hook
Jack
If you want to have a conversation without hands-free feature, disconnect the

headset.
Making/Answering calls
1 Press {SP-PHONE/HEADSET} to make or answer a call.
• The SP-PHONE/HEADSET indicator lights.
• If you misdial when making a call, press {SP-PHONE/HEADSET} twice and dial
again.

To adjust the headset receiver volume (4 levels):
While using the headset, press VOLUME {3} or {4}.
• “??” shows one level.
• During a conversation using the headset, you cannot switch the call to using the
handset by simply lifting it off the cradle.
• If you disconnect the optional headset during a conversation with the handset on the
cradle, the call will be switched to the speakerphone.
• During a conversation using the speakerphone, you can switch the call to the headset
by connecting the headset.

Useful Information
Troubleshooting
Problem Cause and Remedy
The unit does not work. • Check the settings (p. 9–15).
• Unplug the AC adaptor to reset. Plug in, and try again.
The unit does not ring. • The ringer volume is set to OFF and “~” is displayed.
Select the ringer volume to HIGH, MID or LOW by
pressing {HOLD/RINGER} (p. 14).
You cannot dial. • Check that the dialing mode selection is correct
(p. 13).
• The dialed number is restricted. To cancel,
see page 42.
The other party • {MUTE} may have been pressed during the
suddenly cannot hear conversation. If “ ” is displayed, press {MUTE}.
your voice during a
conversation.
You cannot program • Programming is not possible when the handset is off
items such as the the cradle, the SP-PHONE/HEADSET indicator lights,
dialing mode. or when viewing caller information.
• Do not pause for over 60 seconds while programming.
You cannot store a • Programming is not possible when the handset is off
name and phone the cradle or the SP-PHONE/HEADSET indicator
number in memory. lights.
• Check the AC adaptor is connected to the unit.
• Do not pause for over 60 seconds while storing.
• Do not enter a phone number more than 32 digits long.
• When using the Call Restriction feature (p. 42), you
cannot store a phone number in the Direct Dial
memory ({M1}, {M2} or {M3}) and emergency
numbers (#).
• If “Phonebook full” is displayed, erase other stored
items from the Phonebook memory (p. 35).
While programming or • To answer the call, lift the handset or press
searching, the unit {SP-PHONE/HEADSET}. Start again from the
starts to ring and stops beginning after hanging up.
the program/search.

Useful Information

The unit does not • You need to subscribe to a Caller ID service.
display the caller’s name • Check the AC adaptor is connected to the unit.
and phone number. • If you receive a call with the Caller ID information while
viewing the Caller List, the redial list, the Phonebook
list or the Direct Dial Memory, while programming or
while playing back the message, the caller’s
information may not be displayed.
• Other telephone equipment may be interfering with
your phone. Disconnect it and try again.
• Other electrical appliances connected to the same
outlet may be interfering with the Caller ID information.
• Telephone line noise may be interfering with the Caller
ID information. Consult your telephone company.
• If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
The display exits the • Do not pause for over 60 seconds while searching.
Caller List.
You cannot redial by • If the last number dialed was more than 32 digits long,
pressing {REDIAL}. the number will not be redialed correctly.
Answering System
The answering system is • The recording time is set to “Greeting only”. Select “1
on, but incoming minute”, “2 minutes” or “3 minutes” (p. 20).
messages are not • Memory is full. Erase some, or all, of the messages
recorded. (p. 46).
The MESSAGE indicator • Memory is full. Erase some, or all, of the messages
flashes rapidly, (p. 46).
“Message full” is
displayed, and no new
messages are recorded.
You cannot operate the • Make sure you enter the correct remote code.
answering system from a • The answering system may not respond if the tones are
touch tone phone. too short to activate the unit. Press each button firmly.
• The answering system is off. Turn it on (p. 51).
You cannot operate the • Someone is operating the answering system.
answering system. • The unit is recording a message. To answer the call, lift
the handset or press {SP-PHONE/HEADSET}.
Caller ID information is • The caller information will not be displayed if the Caller
not displayed during List is renewed and the caller information is erased
message playback (p. 24).
(p. 45).

Useful Information
Specifications
Power Supply: AC adaptor (AC 120 V, 60 Hz)
Power Consumption: Standby: Approx. 2.4 W
Maximum: Approx. 3.0 W
Dimensions (H x W x D): Approx. 91 mm x 165 mm x 220 mm
(3 19/32" x 6 1/2" x 8 21/32")
Mass (Weight): Approx. 670 g (1.49 lb.)
Dialing Mode: Tone (DTMF)/Pulse
Operating Environment: 5°C – 40°C (41°F – 104°F)
• Specifications are subject to change without notice.

• The illustrations used in these operating instructions may differ slightly from the actual
product.

Useful Information
FCC and Other Information

This equipment complies with Part 68 of the FCC rules and the requirements adopted by
the ACTA. On the bottom of this equipment is a label that contains, among other
information, a product identifier in the format US:ACJ-----.
If requested, this number must be provided to the telephone company.
Registration No...................................................... (found on the bottom of the unit)
Ringer Equivalence No. (REN).......................................................................... 1.0B
A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted by
the ACTA. A compliant telephone cord and modular plug is provided with this product. It is
designed to be connected to a compatible modular jack that is also compliant.
The REN is used to determine the number of devices that may be connected to a telephone
line. Excessive RENs on a telephone line may result in the devices not ringing in response
to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).
To be certain of the number of devices that may be connected to a line, as determined by
the total RENs, contact the local telephone company. For products approved after July 23,
2001, the REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service may be
required. But if advance notice isn’t practical, the telephone company will notify the
customer as soon as possible. Also, you will be advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens the telephone
company will provide advance notice in order for you to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please
contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm
to the telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure
the installation of this equipment does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone company or a
qualified installer.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.

Useful Information
CAUTION:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this device.
Note:
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.
• Environment—do not place the unit in room where the temperature is less than
5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4") clearance around the unit for
proper ventilation. Avoid excessive smoke, dust, mechanical vibration, shock, or direct
sunlight.
• Routine care—wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive
powder.
• If there is any trouble—disconnect the unit from the telephone line and connect a known
working phone. If the known working phone operates properly, have your unit repaired by
one of the authorized Panasonic Factory Service Centers. If the known working phone
does not operate properly, consult your telephone company.

Useful Information
Index
A L
Accessories Information: 3 LCD Contrast: 14
Answering Calls: 23 Listening to Messages: 44
Answering System: 43
M
C Making Calls: 21
Call Restriction: 42 Mute: 38
Call Waiting: 39
Caller ID Number Auto Edit: 14 N
Caller ID Service: Navigator key: 6
Private Name Display: 24 Number of Rings: 19
Caller List
Calling Back: 27 P
Password: 41
Editing: 27
PAUSE: 38
Erasing: 30
Phonebook
Storing: 28
Chain Dial: 34
Viewing: 25
Editing: 35
Call Screening: 20
Erasing: 35
Chain Dial: 34
Storing: 31
D Pulse Service: 38
Dialing Mode: 13
Direct Dial R
Redial: 22
Dialing: 37
Remote Code: 48
Display: 8
Remote Operation: 47
Display Language: 13
Ringer Volume: 14
F Rotary Service, Tone Dialing: 38
FCC and Other Information: 57
Flash Button: 40 S
Safety Instructions: 4
Flash time: 40
Specifications: 56
G
Greeting Message: 16 T
Time and Date: 12
H Time Adjustment: 15
Headset: 53 Troubleshooting: 54
Hold/Ringer: 14
W
I Wall Mounting: 52
Important Safety Instructions: 4 Warranty: 60

Useful Information
Warranty
PANASONIC CONSUMER PANASONIC PUERTO RICO, INC.
ELECTRONICS COMPANY, DIVISION San Gabriel Industrial Park,
OF PANASONIC CORPORATION OF Ave. 65 de Infantería, Km. 9.5,
NORTH AMERICA Carolina, Puerto Rico 00985
One Panasonic Way,
Secaucus, New Jersey 07094
Panasonic Telephone Limited Warranty

Limited Warranty Coverage
If your telephone (identified in your Operating Instructions) does not work properly because
of a defect in materials or workmanship, Panasonic Consumer Electronics Company or
Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of
the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision to
repair or replace will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product during the Limited Warranty period. This Limited Warranty excludes both parts and
labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only
applies to products purchased and serviced in the United State or Puerto Rico. This Limited
Warranty is extended only to the original purchaser and only covers products purchased as
new. A purchase receipt or other proof of the original purchase date is required for warranty
service.
To obtain service in the USA please contact:

Panasonic Services Company, Panasonic Plus Department
20421 84th Avenue South
Kent, WA 98032
Tel: 1-800-833-9626 Fax: 1-800-237-9080
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax
(787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product please
call Panasonic Plus Department at 1-800-833-9626.
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing the
complaint, a return address and a day time phone number where you can be reached.

Useful Information
Limited Warranty Limits And Exclusions

This Limited Warranty ONLY COVERS failure due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up
adjustments, misadjustment of consumer controls, improper maintenance, power line
surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial
use such as hotel, office, restaurant, or other business or rental use of the product, or
service by anyone other than a Factory Servicenter or other Authorized Servicer, or
damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD
OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Servicenter. If the problem is not
handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at
the address listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.

Useful Information
Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer
or Servicenter; purchase Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at 1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcpart@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax only)
(Monday-Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Service in Puerto Rico

Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910


If you need assistance with setup or operation;

1 Visit our website: http://www.panasonic.com/consumersupport
2 Contact us via the web at: http://www.panasonic.com/contactinfo
3 Call us at: 1-800-211-PANA (7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855
When you ship the product

• Carefully pack your unit, preferably in the original carton.
• Attach a letter, detailing the symptom, to the outside of the carton.
Symptom
• Send the unit to an authorized servicenter, prepaid and adequately insured.

• Do not send your unit to the Panasonic Consumer Electronics Company listed
below or to executive or regional sales office. These locations do not repair
consumer products.
If you need to assistance with the setup or operation,

please call 1-800-211-PANA(7262)
For hearing or speech impaired TTY users, TTY : 1-877-833-8855
Copyright:
This material is copyrighted by Panasonic Communications (Malaysia) Sdn. Bhd., and may
be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited
without the written consent of Panasonic Communications (Malaysia) Sdn. Bhd.
© 2006 Panasonic Communications (Malaysia) Sdn. Bhd. All Rights Reserved.
Panasonic Consumer Electronics Company,

Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
PQQX15397YA FM0506SS1
For assistance, please visit http://www.panasonic.com/phonehelp

KX-TS620: Operating Instructions

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TS620bk01.

book Page 1 Wednesday, May 24, 2006 2:31 PM

Model No. KX-TS620

Model shown is KX-TS620W

Introduction Direct Dial (M1, M2, M3)

2 For assistance, please visit http://www.panasonic.com/phonehelp

Please read IMPORTANT SAFETY INSTRUCTIONS on page 4 before use.

Thank you for purchasing your new Panasonic telephone

Name and address of dealer

Attach your purchase receipt here.

∑ Handset (p. 9) : one ∑ Telephone Line Cord (p. 9) : one

For assistance, please visit http://www.panasonic.com/phonehelp 3

dangerous voltages or other risks.

4 For assistance, please visit http://www.panasonic.com/phonehelp

• The AC adaptor is used as the main

For assistance, please visit http://www.panasonic.com/phonehelp 5

Direct Dial ({M1}, {M2}, {M3})

Headset Jack (p. 53) Display (p. 8)

How to use the Navigator key and {OK} button

6 For assistance, please visit http://www.panasonic.com/phonehelp

{ANSWER ON} (p. 43)

{STOP} (p. 16, 45)

For assistance, please visit http://www.panasonic.com/phonehelp 7

12:34AM DEC.31 When the handset is on the cradle, the AC adaptor is

12:34AM DEC.15 During a conversation, the display shows the length of

SMITH,JACK This is a display from the Caller List.

: The unit enters in the Phonebook (p. 31).

8 For assistance, please visit http://www.panasonic.com/phonehelp

Connecting the Handset /AC Adaptor/ Telephone Line

• USE ONLY WITH Panasonic AC ADAPTOR PQLV205 or PQLV207.

For assistance, please visit http://www.panasonic.com/phonehelp 9

If you subscribe to a DSL service:

Connecting a Communication Device

10 For assistance, please visit http://www.panasonic.com/phonehelp

For assistance, please visit http://www.panasonic.com/phonehelp 11

Time and Date 6 Press {OK} (Next key).

2 Scroll to “Set clock ?” by

12 For assistance, please visit http://www.panasonic.com/phonehelp

After recover from power failure, “ ” will

You can select “English” or “Español” 2 Scroll to “Program ?” by

5 Press {OK} (Save key).

For assistance, please visit http://www.panasonic.com/phonehelp 13

LCD Contrast Ringer Volume

3 Scroll to “LCD contrast ?” by Caller ID Number Auto Edit

14 For assistance, please visit http://www.panasonic.com/phonehelp

To turn Caller ID Number Auto

6 Press {OK} (Save key).

For assistance, please visit http://www.panasonic.com/phonehelp 15

Preparing the Answering System

To increase the volume,

To record a greeting message

1 Press {GREETING REC}.

2 Within 10 seconds, press {GREETING REC} again.

3 After the long beep, talk clearly, about 20 cm

4 When finished, press {STOP}.

16 For assistance, please visit http://www.panasonic.com/phonehelp

Preparing the Answering System