

Speedtest Pulse™
A dual-mode network diagnostic tool offering one-tap, smartphone-based validation and troubleshooting, and autonomous testing of network performance and user experience.
Solve connectivity’s biggest problems
68%
of households reported Wi-Fi problems in the past 12 months.
39%
had a technician dispatched for Wi-Fi-related issues. About 20% of those failed to resolve the issue.
51%
of consumers say they would switch providers if issues aren’t resolved quickly.
77%
of consumers expect providers to prove their coverage works in every room after installation.
Speedtest Pulse Financial Impact Calculator
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ISP Details
Basic information about your company. -
Mesh Wi-Fi Upgrades
Ancillary hardware mesh system availability. -
Market Data
Assumed average values based on the state of home connectivity.
Source: Techsee, The State of Home Connectivity 2025, based on a survey of 3,780 U.S. household respondents
Solve connectivity’s biggest problems

Scale Challenge
Managing network performance across hundreds or thousands of distributed sites is an immense operational challenge.

Visibility Challenge
Central IT teams lack visibility into the real user experience at each site for what your employees or customers are actually experiencing.

Expertise Challenge
You face a constant choice: either your highest-skilled network engineers are pulled into routine troubleshooting, or frontline problems go unresolved.
One device.
Two key modes.

Active Pulse
On-the-spot network diagnostics and troubleshooting device.

Continuous Pulse
Autonomous performance testing and intermittent issue diagnosis.
Stay up-to-date on product info and pre-order opportunities

Active Pulse
Speedtest Pulse makes every technician your first line of defense against churn. Validate new installs or pinpoint the source of a customer’s complaints—whether it’s on local Wi-Fi, the Ethernet connection, or the internet service itself.

Active Pulse
Speedtest Pulse equips on-site IT or support staff with a simple, scalable tool for initial network diagnostics. Quickly validate user complains and resolve common issues with step-by-step instructions.
Guided, smartphone-based validation and troubleshooting
Verify inbound wired connected performance
This initial step verifies a level of wired performance, isolating any issues with the service delivery before testing the Wi-Fi.
Verify wireless throughput
Pulse measures wireless performance using the same key metrics and leveraging the trusted Speedtest® server network.
Verify RF performance
Pulse scans the RF environment to identify common Wi-Fi problems and then provides simple, actionable recommendations.
Identify client connectivity issues
The Client Analysis feature allows anyone to quickly solve client-specific problems without needing a complex packet capture.

Actionable, intelligent recommendations
Speedtest Pulse translates complex network data into simple, guided recommendations for any technician.
Without Pulse:
Data-Rich, Insight-Poor
Historically, diagnostic tools either provide a flood of raw data with no recommendations, or they generate simple advice based on a single KPI in isolation, which can lead technicians to solve the wrong problem.

With Pulse:
Simple, Actionable Path
Speedtest Pulse analyzes KPIs holistically, intelligently prioritizing the troubleshooting actions to ensure technicians receive simple, clear actions that solves the most important problems impacting network performance.


Actionable, intelligent recommendations
Speedtest Pulse translates complex network data into simple, guided recommendations any IT team can implement.
Without Pulse:
Data-Rich, Insight-Poor
Historically, diagnostic tools either provide a flood of raw data with no recommendations, or they generate simple advice based on a single KPI in isolation.

With Pulse:
Simple, Actionable Path
Speedtest Pulse analyzes KPIs holistically, intelligently prioritizing the troubleshooting actions to ensure IT Teams receive simple, clear actions that solves the most important problems impacting network performance.

Definitive installation performance reports
Get data-driven confidence that your networks are deployed consistently and accurately
Immediately satisfy the 77% of consumers who expect room-by-room coverage confirmation
Use the documented benchmark to accelerate troubleshooting and quickly resolve performance issues

Definitive installation performance reports
Get data-driven confidence that your networks are deployed consistently and accurately
Create a positive first impression of a network install and build trust from the start
Use the documented benchmark to accelerate troubleshooting and quickly resolve performance issues


Continuous Pulse
Speedtest Pulse autonomously tests performance from the end user’s perspective for definitive proof of SLA compliance. It can also be left behind by technicians to diagnose intermittent issues, eliminating the need for multiple troubleshooting visits.

Continuous Pulse
Measure performance from the end-users’s perspective to gain a complete picture of network health. See performance degradation before users complain, enforce SLAs, and make smarter, data-driven decisions on network upgrades.
The end of
No Fault Found
A smarter solution for your toughest and most expensive troubleshooting tickets.
Intermittent issues that can’t be reproduced during a site visit create a vicious cycle of repeat truck rolls, unresolved tickets, and high customer churn.
Speedtest Pulse’s Continuous Mode solves this problem directly. As an affordable “leave-behind” testing tool, it captures regular performance data and the definitive evidence needed to finally solve intermittent issues.

Confidently guarantee client-side performance agreements

Measure What Matters: The End-User Experience
Unlike internal monitoring tools, Pulse can supply monitoring systems with insights from the customer’s perspective to provide the definitive, real-world data needed to measure delivered service quality.
Enable Premium, Performance-Backed Services
Leverage continuous client-side monitoring to prove performance, enabling the creation of new, high-margin B2B offerings built on guaranteed service levels.
End Costly SLA Disputes
Pulse provides a single source of truth, using unbiased, client-side data to proactively alert teams to potential SLA non-compliance and resolve customer disputes with definitive evidence.
Gain a complete picture of network health

Measure What Matters: The End-User Experience
Unlike internal monitoring tools, Pulse continuously measures performance from the client device’s perspective to provide the definitive, real-world data needed to measure delivered service quality.
Enforce SLAs with Unbiased Data
Pulse provides a single source of truth, using unbiased, client-side data to proactively alert teams to potential SLA non-compliance with definitive evidence.
Make Smarter, Data-Driven Decisions
Leverage a consistent, centralized view of network health to establish performance baselines, prioritize network upgrades with precision, and validate the impact of your investments.
Backed by Speedtest®, the leader in network intelligence
Measure networks with the same methodology your customers trust.
Ensure consistent performance with our 15,000+ global server network.
Intelligent server selection delivers a true measure of user experience.

Backed by Speedtest®, the leader in network intelligence
Measure networks with the same methodology your customers trust.
Ensure consistent performance with our 15,000+ global server network.
Intelligent server selection delivers a true measure of user experience.

Gain unprecedented network performance visibility
Data from Speedtest Pulse seamlessly integrates with Speedtest Insights™, our centralized network intelligence platform, and can be integrated with existing experience and performance management systems. To build a truly comprehensive picture, this data can be combined with other critical sources:
Speedtest Pulse
Verify your inbound wired connected performance, wireless throughput, and RF performance.
Speedtest Embedded™
Integrate Speedtest functionality into on-premise CPEs and other connected devices for network monitoring.
Speedtest SDK™
Integrate Speedtest testing into any mobile application for performance insights.
Speedtest® results
Collect insights from 11 million daily consumer-initiated tests.
Gain unprecedented network performance visibility
Get a consistent, centralized view of network health—from the end-user perspective. Establish performance baselines, instantly alert on degradation, and make data-driven decisions to optimize and upgrade with precision.
Aggregate performance data at scale
Gain a consistent, centralized view of network health that combines measurements from Speedtest Pulse, Speedtest Embedded, the Speedtest SDK, and Consumer Speedtests in one place.
Identify underperforming networks
Get at-a-glance insights into the networks that meet your connectivity requirements and those that are failing to meet your connectivity requirements.
Deploy expert resources where they matter most
Prioritize wireless engineers and specialized Ekahau tools at the locations where their expertise will have the greatest impact, armed with the data to perform a comprehensive troubleshooting analysis and/or execute a strategic redesign.
Hardware and Solution Specs
Wi-Fi
Wi-Fi 7 Triband Radio
Testing
Wi-Fi, Ethernet (1 Gbps)
Connectivity
Bluetooth, USB-C, Ethernet, Wi-Fi
Charging
USB-C or Power over Ethernet
Display
AMOLED 2.1” w/ touch, hardened glass
Size
103 x 66 x 25 mm
Ethernet and Wi-Fi End-to-end Application Performance KPIs
- Download throughput speed
- Upload throughput speed
- Latency (idle)
- Loaded latency (download)
- Loaded latency (upload)
- Speedtest Experience Ratings – browsing quality
- Speedtest Experience Ratings – gaming quality
- Speedtest Experience Ratings – streaming quality
- Speedtest Experience Ratings – video call quality
- Packet loss percentage
- Retry percentage
- DNS resolution time
- DHCP server count
- DHCP transaction time
Wi-Fi Performance and Environment KPIs
- Wi-Fi authentication status
- Wi-Fi association status
- Wi-Fi authentication delay
- Wi-Fi association delay
- Primary coverage
- Secondary coverage
- Tertiary coverage
- Data rate
- Estimated Signal-to-Noise Ratio (SNR)
- Number of Spatial Streams (NSS)
- Channel utilisation
- Co-Channel Interference (CCI)
- Adjacent Channel Interference (ACI)
- Optimal Wi-Fi channels
- Client Load per BSSID
Wi-Fi Configuration & Security KPIs
- Wi-Fi encryption protocol
- Country code validation
- Channel/country compliance status
- Wi-Fi channel bandwidth
- Minimum Basic Rate (MBR)
- Protected Management Frames (PMF) status
- 4-way handshake status
- 4-way handshake delay
- Fast Roaming Capability (802.11k/v/r)
- Number of Spatial Streams (NSS)
Patent pending