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IMPACT OF BALDRIGE
Foundation for the Malcolm Baldrige National Quality Award
Visit the Baldrige Foundation to learn how it supports the Baldrige Program and what you can do to help.
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What Executive Fellows Are Saying
walk the talk
Jo Ann Jenkins, Chief Executive Officer, AARP Inc.
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I was able to establish invaluable connections and garner insights into how other leading organizations are developing and implementing innovative, effective strategies in support of operational excellence and leadership development. A significant insight is that the leadership and senior management must model its organization's mission consistently, with passion and enthusiasm. They must truly "walk the talk"—particularly during times of change.
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