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Quest for Excellence Conference

Learn how your organization can achieve outstanding performance. Join us at the premier showcase of Baldrige Award recipients March 30–April 2, 2025 (Sunday–Wednesday), Baltimore Marriott Waterfront, Baltimore MD. Official Conference of the Malcolm Baldrige National Quality Award, brought to you by the Baldrige Performance Excellence Program at NIST.

#BaldrigeQuest

The 36th Quest for Excellence® Conference

March 30-April 2, 2025 | Baltimore Marriott Waterfront, Baltimore MD

COME. LEARN. NETWORK. ENGAGE

Join us at the Quest for Excellence 2025!  We are excited to bring the Baldrige community together to celebrate and learn from the 2024 Baldrige Award recipients, who will be announced this Fall!

Enjoy sessions featuring leaders of Baldrige Award recipients and other high-performing organizations and take home solutions to help your organization achieve breakthrough performance and results in areas such as leadership; strategy; customers; workforce; and operations. 

Registration and Hotel Reservations

Registration and Hotel Reservations: Opens November 2024
Both conference registration and hotel reservations will be made through Showcare. All hotel rooms must be reserved through Showcare.

Award Ceremony  | Sunday, March 30 

Join us Sunday evening for the Baldrige Award Ceremony and Reception honoring the 2024 recipients. Attendees have the opportunity to network with members of the Baldrige community, such as Award recipients, Examiners, Judges, Overseers, Fellows, Foundation members, and Alliance program representatives

KEYNOTE SPEAKERs

Monday Opening Keynote

Tucker Bryant 36th Quest Opening Keynote Speaker Bio Photo

Tucker Bryant

Poet and Innovation Keynote Speaker
Monday, March 31  |  8:30 am  |  #BaldrigeQuest

Tucker Bryant is an entrepreneur, innovation strategist, and nationally renowned poet. After nurturing his craft at Stanford University, Tucker went on to become a lead Product Marketing Manager at Google where he discovered the potential of the creative tools poets have relied on for millennia to drive innovative leadership in the corporate world. 

After a decade in Silicon Valley, Tucker left Google to challenge leaders to unlock creativity, collaboration and competitive advantage using The Poet's Keys™. His performances, which have garnered millions of views online, have been featured at TEDx, The New York Times, and dozens of other organizations across the globe. He has had the privilege of sharing on stages alongside Mark Cuban, Bill Belichick, Gary Vaynerchuk, Earvin “Magic” Johnson, and Mel Robbins as well as governors and executives from scores of Fortune 500 companies. Read More

Monday Luncheon Keynote

José Pires 36th Quest Monday Luncheon Keynote Speaker Bio Photo

José Pires

Global Excellence & Innovation – Founder & CEO
Monday, March 31  |  12:45 pm  |  #BaldrigeQuest

José Pires serves as Excellence & Innovation (E&I) executive leader and advisor for companies ranging from startups to Fortune 50, overseeing the global identification, prioritization, and execution of high-value improvements and innovations for the companies, business partners, and customers in multiple markets.

Pires has held Excellence & Innovation leadership positions in leading global companies in the electronics (Sony), semiconductor (Cymer-ASML), food/retail (Nestlé), energy/water/telecommunications infrastructure (Black & Veatch), and oil & gas/energy/retail (Andeavor-Marathon Petroleum) industries. Read More

 


CONFERENCE HIGHLIGHTS

Keynote Presentations
An engaging and thought-provoking Monday opening keynote presentation and a dynamic Wednesday closing session keynote presentation.

Opening Plenary Session
Following the Monday keynote, an opening plenary session featuring the 2024 Baldrige Award Recipients.

Concurrent sessions
Monday and Tuesday will feature Baldrige Award recipients and other high-performing organizations speaking on relevant topics of interest, such as leadership and social responsibility, operational continuity and resilience, workforce issues, and customers and strategy. 

Closing Plenary Session
The Wednesday morning plenary session will feature the 2024 Baldrige Award Recipients.

CONNECT WITH US

Look for the “Connect with Us” banner on the Baldrige website to join our online community and receive email announcements about our events.
 


What Quest Attendees Are Saying

learned more in three days at Quest...than ten years in leadership

2024 Quest for Excellence Conference Attendee
________________________________

This whole process has been mind-blowing as a leader. 
I learned more in three days at the Quest conference than I have in ten years in a leadership capacity.
 

Become a Baldrige Sponsor Today!

The Baldrige Program extends a sincere thank you to Baldrige Foundation donors and the 35th Quest for Excellence® Conference sponsors (listed below). Sponsor support helps to defray conference costs and make Quest a better conference experience for all attendees. 

35th Quest Conference Sponsors

Gold Sponsors

Silver Sponsors

Event Sponsors

Item Sponsors

Become a Baldrige Sponsor Today!

Mac Baldrige Society Member Donors

The Baldrige Foundation thanks the following Members of the Mac Baldrige Society for their generous contributions as Trustees of the Institute for Performance Excellence.