Middlesex Community College

Refunds

When a student drops or withdraws from a course,  processing instructional and other costs must still be met by the college. Therefore, refunds and the official withdrawal policy for Community Education & Training non-credit courses is listed below. If the course is canceled by MCC, a 100% refund is made.

Refunds are processed by our MCC student accounts office. Please allow 7-10 business days for processing refunds. This refund policy applies to Corporate and Community Education noncredit courses only. 

Unless otherwise noted refund policy for Community Education Classes Coded HLT, CAR, TEC, PER 
- 5 or more business days prior to start of course 100% refund
- Less than 5 business days prior to start of the course 50% of tuition
- Class start date or after course begins $0
- Transfers are not accepted.

Refunds for Special Programs:
Local Anesthesia Certification for Registered Dental Hygienists, Nurse Assistant/HHA Training, Pharmacy Technician, Phlebotomy, SHRM HR partnership courses, Ed2go-MindEdge partnership courses, College for Kids summer programs:  As stated in student Memo of Understanding or Community Education course web page.

College for Kids Summer Youth Programs: 
- 30 or more days prior to start date 100% refund less a $15 processing fee
- Less than 30 days prior to start date 50% refund less a $15 processing fee
- Start date or thereafter 0
Questions on College for Kids refund policy email collegeforkids@middlesex.edu 

Course Drop or Withdrawal:
Students MUST notify Community Education in writing via email: Career_Training@middlesex.edu

Program instructors are not responsible for reporting decisions to withdraw. Lack of attendance, course abandonment or failure to make or complete payment does not constitute official course withdrawal and students will be charged for the course. This applies to all Community Education online and on-campus classes.

Refunds are processed according to the above schedule.

Third Party Invoice or Employer Billing: If your employer would like to be invoiced by MCC for your tuition/fees for any non-credit course, please provide the following billing information upon enrollment: Company Name, Company Representative Name, Company Address, Company Phone, and Company Rep Email. MCC will invoice the employer directly.

Note: Ultimately, students are solely responsible and obligated for the timely and complete payment of their student account, regardless of any reliance on third-party resources, including but not limited to family gifts, employer reimbursement, or any other external resource.

Community Education and Training reserves the right to cancel noncredit courses, workshops, programs, and other events for which there is insufficient enrollment and/or reschedule programs, to change instructors, to change course locations and to take other administrative actions as necessary. Corporate & Community Education reserves the right to change the content of any course information contained in our brochure or website due to error or unforeseen circumstances. Refunds are not automatically warranted based on these changes. Middlesex Community College reserves the right to make changes in policy and regulations at any time as circumstances dictate.

Course Cancellations by MCC:
Courses are sometimes cancelled. We try to notify people as best we can as long as we have appropriate contact information from our enrollment center. When circumstances permit, we provide a telephone or email notification of a course cancellation to each student 3-5 days prior to the course start date. A 100 % refund will be issued within 7 -10 business days if a noncredit class is canceled by Middlesex Community College. Questions on refund process contact MCC student accounts at 781-280-3645 or email studentaccounts@middlesex.edu

On Campus Class/Event Cancellations:
Notification of cancelled classes at Middlesex Community College are broadcast over the following AM radio stations: WRKO-680; WCAP-980; WBZ-1030. Announcements are also made at the MCC website, television channels 4,5,7, FOX and at 1-800-818-3434 or https://www.middlesex.mass.edu/winter/

Please note that a delayed campus opening indicates a 9:30am start.