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Student Advocate Office

The Liberty University Online Student Advocate Office exists to assist online students with overcoming obstacles preventing the completion of their chosen degree. The Online Student Advocate Office accomplishes this goal by acting as a mediator between the student and our university departments (e.g., Academic Advising, Student Financial Services, Withdrawals, etc.). This office also works with students facing challenges affecting academic progress. These challenges may include but are not limited to their academic standing (academic warning, probation, suspension, or dismissal), extenuating personal or medical situations, concerns with courses, and other university-related issues.

As you pursue your online degree with Liberty University, we want you to feel connected to and supported by the faculty and staff you contact. If you feel that you are not receiving the communication and help you need, the Online Student Advocate Office provides an additional measure of support when facing obstacles in your education.


In some cases, to resolve your academic standing, the Registrar’s Office will require you to have an Academic Standing Plan. The academic standing consultants of the Online Student Advocate team specialize in working with students experiencing academic standing concerns by creating individualized academic plans. These plans are created with the ultimate goal of supporting students in the successful completion of their programs and are designed to assist students in meeting their program GPA requirements for graduation.

Our consultants work directly with the Registrar’s Office, the Academic Dean of each respective department, and the student to ensure that the academic plan created aligns with the student’s unique study habits, program GPA requirements, and career goals.


Academic Standing Consultants – luoacademicstanding@liberty.edu

Online Student Advocate Office – luostudentadvocate@liberty.edu

For all other questions regarding degree completion and requirements, please contact Academic Advising at (800) 424-9595. It would be our privilege to assist you!