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Performance Service

Improve your site’s performance so you can grow faster. We’ll work to understand your goals, analyze site bottlenecks, and provide targeted recommendations. We then collaborate with your team to implement improvements effectively.

Person smiling while working at a laptop, with performance metrics like “200ms response time” and “Cache Hit Rate: 90%” displayed—emphasizing fast, reliable infrastructure.

Table of Contents:


What’s included?

  • Initial discovery and kickoff call to understand performance goals and desired outcomes.
  • Expert technical analysis and testing of 5 URLs.
  • A comprehensive report from an experienced Services Engineer, with test results, observations, and actionable recommendations. 
  • 2 weeks of implementation assistance with direct access to Services Engineers.
  • Executive Summary: A concise one-page overview of the engagement results, timeline, conclusions, and next steps.

Is this service for me? 

Companies that benefit from this service generally want to:

  • Improve front-end performance metrics, such as Core Web Vitals, to increase conversions and user engagement.
  • Reduce response times on specific pages.
  • Resolve performance issues on a VIP-hosted WordPress application.
  • Accelerate developers to focus on revenue-driven development by reducing maintenance time.
  • Plan for hyper-growth.
  • Maintain or improve application performance during a significant site redesign.
  • Ensure optimum performance for a new VIP application.

How does it work? 

A typical service is 6-7 weeks.

PhaseVIP will:Customer will:
Week 1-2
Discovery & Kickoff
Send a discovery questionnaire.

Host a kickoff call to gather technical details.

Define your desired outcomes.
Complete the questionnaire.

Attend the kickoff.
Week 2-4
Testing & Analysis
Run load tests on 5 URLs.

Analyze performance results.

Deliver a detailed report with our recommendations.
Approve testing and attend the review call.
Week 4-6
Implementation
Provide implementation support and access to engineers.Implement recommendations or develop an implementation plan with VIP engineers.
Week 6-7
Closure & Handoff
Deliver an executive summary.Complete a post-engagement survey.

Frequently Asked Questions

Is this service suitable for teams with zero technical capability or no access to development resources?

No, unless you intend to engage with an Agency Partner to handle the implementation. This service delivers highly technical recommendations that require WordPress engineers for successful implementation.

Can the service review an application that’s not hosted with VIP?

No. While Core Web Vitals data is publicly available, this service’s value comes from our direct access to VIP Platform tools and logs.

Can the service review Node.js applications?

Sort-of. While we cannot review Node.js applications directly, we can evaluate WordPress endpoints that they call.


Resources


Get started with VIP Professional Services

Fill out the form to get in touch with our services team