John Tower
Victoria University, Melbourne, Institute for Health and Sport, Faculty Member
- Dr John Tower has been working in the leisure, recreation and sport industry for over 40 years with a particular inte... moreDr John Tower has been working in the leisure, recreation and sport industry for over 40 years with a particular interest in community recreation and sport participation and the delivery of community leisure services. John is currently an Honorary Research Fellow in Victoria University's Institute for Health and Sport. His involvement in leisure and recreation management is driven by a keen interest in the capacity of positive leisure experiences to contribute to a community's quality of life.edit
Extensive research has focused on human resource management (HRM) and recruitment and selection practices across different settings. However, there is a gap in the scholarly literature in ARC settings, including lifeguards. Additionally,... more
Extensive research has focused on human resource management (HRM) and recruitment and selection practices across different settings. However, there is a gap in the scholarly literature in ARC settings, including lifeguards. Additionally, the aquatics industry is experiencing unprecedented levels of lifeguard turnover within aquatic facilities. The recruitment and selection process can impact employee turnover. Therefore, an important first step to address lifeguard turnover is to better understand the current recruitment and selection practices of lifeguards. This study focuses on the recruitment and selection practices of ARC management to better understand the recruitment and selection of lifeguards. The analysis is based on 16 semi-structured interviews with ARC managers involved in lifeguard recruitment and selection. Participants included center managers, assistant center managers, and operations managers/coordinators. A deductive analysis was able to effectively explain the cu...
Research Interests:
ABSTRACT Certain constructs influence relationships within community organizations and the not-for-profit sport sector. This qualitative study identified influences on relationships and determinants of successful and unsuccessful... more
ABSTRACT Certain constructs influence relationships within community organizations and the not-for-profit sport sector. This qualitative study identified influences on relationships and determinants of successful and unsuccessful partnerships and determined the application of 28 constructs derived from literature on relationship marketing, education partnerships, and health and community service partnerships. Results of interviews with 15 personnel from Australian sport, education, and health and community service agencies indicated that partnerships achieve goals that the individual partners could not achieve individually, foster innovation, and share knowledge and expertise. A key feature of successful relationships is complementary expertise and knowledge. Factors contributing to an unsuccessful relationship include poor communication, incompatible management styles, lack of commitment (including time), staff turnover, and lack of satisfaction. Key constructs that influence relationships are appropriate partners, commitment, communication, cultural/management style, funding/resource allocation, and satisfaction. This study also identified the need for community agencies to make conscious effort to manage their relationships. Not-for-profit sport organizations did not practice relationship management and tended to take the development of their relationships for granted. Focusing on the constructs that influence relationships can assist sport managers to derive more positive outcomes from their relationships
Research Interests:
Research Interests:
Research Interests:
Research Interests:
Research Interests:
Research Interests: Business and RECREATION
Abstract: This paper examines the key constructs involved in the development of relationships within the sport tourism context. It provides an overview of the literature relating to partnerships, focussing on those areas where... more
Abstract: This paper examines the key constructs involved in the development of relationships within the sport tourism context. It provides an overview of the literature relating to partnerships, focussing on those areas where relationships are key to the success of ...
Research Interests:
Research Interests:
Research Interests:
Research Interests:
Research Interests:
Abstract: This paper examines the key constructs involved in the development of relationships within the sport tourism context. It provides an overview of the literature relating to partnerships, focussing on those areas where... more
Abstract: This paper examines the key constructs involved in the development of relationships within the sport tourism context. It provides an overview of the literature relating to partnerships, focussing on those areas where relationships are key to the success of ...
Research Interests:
The sport industry makes important economic and social contributions to Australia. Within the sport industry there is a range of venues that are used by not-forprofit sport associations for training and competitions. This research... more
The sport industry makes important economic and social contributions to Australia. Within the sport industry there is a range of venues that are used by not-forprofit sport associations for training and competitions. This research addresses the need to understand how sport venues and sport associations manage their relationships so more positive relationships can be developed. The aims of the research were to i) understand the constructs that underpin these sport relationships, and ii) identify the mutually beneficial outcomes achieved from these relationships. Literature from relationship marketing, education partnerships, and health and community service partnerships were used to guide the research because these three bodies of literature contribute perspectives that include commercial, community and not-for-profit relationships. Initially, a qualitative study explored the relevance of 27 relationship constructs identified in the literature. The outcomes of the qualitative study w...