service delivery and performance
customer satisfaction
high value work
service delivery and performance
customer satisfaction
high value work
OMB is designating specific agencies to stand up QSMOs for select mission support functions. Designated QSMOs serve as governmentwide storefronts, offering multiple solutions for technology and services in their functional area. QSMO offerings are based on the QSMO long-term designation criteria and the shared services strategy established in OMB Memorandum 19-16. Future QSMO designations will continue to be issued by OMB in consultation with the Shared Services Governance Board; official designation remains contingent upon the development and approval of a 5-Year Plan and its alignment with QSMO long-term designation criteria.
1/11/2021 - HHS to Lead Federal Grants Management Innovations and Efficiencies
6/30/2020 - OMB designates Treasury as Financial Management Quality Service Management Office
6/29/2020 - Administration Announces Two New QSMO: Treasury and GSA
QSMO Agency: DHS CISA
Services: Security Operations Center standardization, Vulnerability Management standardization, and DNS Resolver service
Website: cisa.gov/cyber-qsmo
Contact: QSMO@hq.dhs.gov
Catalog: www.cisa.gov/cyber-qsmo-marketplace
QSMO Agency: Treasury
Services: Accounts Payable, Accounts Receivable, General Ledger, Reporting
Website: fiscal.treasury.gov/fmqsmo/
Contact: FMQSMO@Fiscal.Treasury.Gov
Catalog: fiscal.treasury.gov/fmqsmo/marketplace-catalog.html
QSMO Agency: HHS
Services: Grant Program Administration and Oversight, Management of Grant Pre-Award, Award, Post-Award & Closeout, Grant Recipient Oversight (initial focus may be a Single Audit Solution)
Website: hhs.gov/grants/qsmo
Contact: GrantsQSMO@hhs.gov
Catalog: ussm.gsa.gov/marketplace/grm
QSMO Agency: DHS CISA
Services: Network Defense, Incident Management, Threat Intelligence, Enterprise Intrusion, Detection/Prevention, Cyber Supply Chain Risk Management, Hardware/Software Asset Management, Digital Identity and Access Management, Data Protection, Mobile Security Services
Website: cisa.gov/cyber-qsmo
Contact: QSMO@hq.dhs.gov
QSMO Agency: OPM
Services: Talent Acquisition, Talent Development, Employee Performance Management, Benefits Management, Compensation Management, Work Schedule, Leave Management
Contact: hrqsmo@opm.gov
QSMOs offer modern technology and transaction processing solutions to drive scale, standardization and efficiency.
Housed in federal agencies with the mission and expertise to deliver standard capabilities for other agencies, QSMOs:
QSMOs and The Trail to Mission Success
USSM.GSA.gov
An official website of the General Services Administration