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Matthew Grawitch
  • School for Professional Studie
    3840 Lindell Blvd.
  • 3149772335
  • I am a Professor within Saint Louis University’s (SLU) School for Professional Studies (SPS), the academic unit respo... moreedit
This article explains how key practices pertaining to the psychologically healthy workplace can be used to develop a comprehensive approach to stress management in contemporary organizations. Specifically, we demonstrate the ways in which... more
This article explains how key practices pertaining to the psychologically healthy workplace can be used to develop a comprehensive approach to stress management in contemporary organizations. Specifically, we demonstrate the ways in which employee involvement, recognition, work-life balance, health and safety, and growth and development practices can be used to assist in the reduction of work stress and the proactive management of strain. Although many organizations strive to establish a positive environment conducive to work and well-being, identifying where to begin can often seem like a daunting task. Currently, many stress management efforts emphasize individual-level interventions that are simply implemented alongside existing organizational practices. We propose that a broader perspective allows for a better understanding of the stress process, resulting in the ability to consider a wider range of changes to organizational processes. Combining knowledge regarding psychological...
ABSTRACT Research on managing emotions as part of one's job (emotional labor) primar-ily focuses on emotional regulation strategies for displaying positive emotions. However, police work imposes the need for negative emotional... more
ABSTRACT Research on managing emotions as part of one's job (emotional labor) primar-ily focuses on emotional regulation strategies for displaying positive emotions. However, police work imposes the need for negative emotional expression for law enforcement (force-oriented duties) in addition to positive emotional expres-sion for community service (service-oriented duties). We tested an adaptation of the predominant two-factor model of emotion regulation strategies (deep acting versus surface acting) that differentiated between positive and negative emotional expression. Factor analyses revealed that a three-factor structure (surface acting, service-oriented deep acting, and force-oriented deep acting) provided the best fit. Hierarchical regression showed that only surface acting predicted increased emotional exhaustion. Force-oriented deep acting (but not service-oriented deep acting) was the only predictor of job involvement. The popularity of criminal justice-related television pro-grams has no doubt familiarized the public with the concept of good-cop/bad-cop, which has shown to be a prevalent negotiation tactic among police officers and in other team negotiation contexts (Brodt & Tuchinsky, 2000; Rafaeli & Sutton, 1991). However, re-searchers rarely consider that the same officer may have to engage both of these roles daily in a broader work context and that