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US9052992B2 - System and method of coordinating electronic parcel locker availability - Google Patents

System and method of coordinating electronic parcel locker availability Download PDF

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Publication number
US9052992B2
US9052992B2 US13/706,255 US201213706255A US9052992B2 US 9052992 B2 US9052992 B2 US 9052992B2 US 201213706255 A US201213706255 A US 201213706255A US 9052992 B2 US9052992 B2 US 9052992B2
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United States
Prior art keywords
storage unit
item
receptacles
user
storage
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US13/706,255
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US20130166060A1 (en
Inventor
Donald E. Irwin
Nan K. MCKENZIE
William A. Tartal
Victoria K. Stephen
Michael J. Amato
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US Postal Service (USPS)
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US Postal Service (USPS)
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Priority to US13/706,255 priority Critical patent/US9052992B2/en
Assigned to UNITED STATES POSTAL SERVICE reassignment UNITED STATES POSTAL SERVICE ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: IRWIN, DONALD E., AMATO, MICHAEL J., STEPHEN, VICTORIA K., TARTAL, WILLIAM A., MCKENZIE, NAN K.
Publication of US20130166060A1 publication Critical patent/US20130166060A1/en
Assigned to UNITED STATES POSTAL SERVICE reassignment UNITED STATES POSTAL SERVICE ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: IRWIN, DONALD E., AMATO, MICHAEL J., STEPHEN, VICTORIA K., TARTAL, WILLIAM A., MCKENZIE, NAN K.
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Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
    • G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
    • G07F17/13—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned the containers being a postal pick-up locker
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05D—SYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES
    • G05D3/00—Control of position or direction
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B65—CONVEYING; PACKING; STORING; HANDLING THIN OR FILAMENTARY MATERIAL
    • B65G—TRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS
    • B65G1/00—Storing articles, individually or in orderly arrangement, in warehouses or magazines
    • B65G1/02—Storage devices
    • B65G1/04—Storage devices mechanical
    • B65G1/0485—Check-in, check-out devices
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F17/00—Digital computing or data processing equipment or methods, specially adapted for specific functions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/0836—Recipient pick-ups
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
    • G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
    • G07F7/08—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by coded identity card or credit card or other personal identification means

Definitions

  • This disclosure relates to the field of the transportation, delivery, and/or receipt of one or several items and the field of communication, tracking, and control of the transportation, deliver, and/or receipt of one or several items.
  • Some embodiments described herein include a system for distribution of items, the system comprising a first storage unit comprising at least two receptacles; a first control unit configured to selectively allow access to at least one of the at least two receptacles of the first storage unit and configured to track availability status of each of the receptacles; a second storage unit comprising at least two receptacles; a second control unit configured to selectively allow access to at least one of the at least two receptacles of the second storage unit and configured to track availability status of each of the receptacles; and, a system control unit configured to communicatingly interact with at least one of the first and second control units, wherein the system control unit receives information relating to the availability of the receptacles of at least one of the storage units, and directs items to the storage units based on the availability of the receptacles.
  • system further comprises a first database at the system control unit.
  • the first and second control units are configured to transmit the availability status of at least one of their receptacles to the system control unit.
  • the first database comprises information relating to the availability of the receptacles of at least one of the storage units.
  • system further comprises a second database.
  • the second database comprises information identifying registered users.
  • the second database comprises information identifying registered customers.
  • system control unit is configured to grant access to the storage unit to registered customers identified in the second database.
  • Some embodiments described herein include a method of controlling a system for distribution of items, the system including a first storage unit comprising at least two receptacles, a first control unit, and a system control unit, the method comprising determining, in a processor, the availability status of at least one of the at least two receptacles; transmitting a message to the system control unit, wherein the message includes the availability status of the at least one of the at least two receptacles; receiving a response from the system control unit; and executing instructions stored at the first storage unit relating to the received response.
  • the method further comprises receiving user identification information.
  • the method further comprises allowing access to the storage unit if the user identification information identifies a registered user.
  • the method further comprises determining whether the received user identification information is indicative of an agent.
  • the identification information is verified by the first storage unit if the user identification information is indicative of an agent.
  • the method further comprises transmitting the user identification information to the system control unit if the identification information is not indicative of an agent.
  • the method further comprises receiving information indicating whether the user identification information identifies a registered user.
  • the method further comprises receiving a deposited item from a user.
  • the method further comprises updating the availability status of the receptacle containing the deposited item to indicate that the receptacle is unavailable.
  • the method further comprises allowing a user to remove a deposited item.
  • the method further comprises updating the availability status of the receptacle from which the item was removed to indicate that the receptacle is available.
  • Some embodiments described herein include a system for distribution of items, the system comprising a first storage unit comprising at least two receptacles; a second storage unit comprising at least two receptacles; a first control means for selectively allowing access to at least one of the at least two receptacles of the first storage unit and configured to track availability status of each of the receptacles; a second control means for selectively allowing access to at least one of the at least two receptacles of the second storage unit and configured to track availability status of each of the receptacles; and means for communicatingly interacting with at least one of the first and second control means, which receives information relating to the availability of the receptacles of at least one of the storage units, and directs items to the storage units based on the availability of the receptacles.
  • FIG. 1 depicts a perspective view of one embodiment of a storage unit.
  • FIG. 1A depicts a perspective view of one embodiment of a storage receptacle.
  • FIG. 1B depicts a perspective view of one embodiment of An interchangeable storage receptacle module with individual storage receptacles, and a module receiving area.
  • FIG. 1C depicts a perspective view of one embodiment of a control unit.
  • FIG. 1D depicts an exploded view of an embodiment of a storage unit.
  • FIG. 1E depicts a front view of an embodiment of a control unit having additional accessibility features.
  • FIG. 2 depicts a schematic illustration of one embodiment of a storage unit.
  • FIGS. 3-3F depict flow charts of different embodiments of operation of the control of a storage unit.
  • FIGS. 4-4A depict functional layouts of one embodiment of a storage unit system.
  • FIGS. 5-5F depict flow charts of different embodiments of operation of the control of the storage unit system.
  • FIGS. 6-6A depict flow charts of different embodiments of a method of item delivery utilizing a storage unit system.
  • FIG. 7 depicts a flow chart of one embodiment of a method of registering for use of storage unit system.
  • the storage unit may be an electronic parcel locker which acts as a parcel exchange point where customers send paid parcels or retrieve delivered parcels from electronic parcel lockers located in convenient locations.
  • the customers may be customers who have registered to use the storage unit system, or may be guest users who perform one or more discrete transactions without registration.
  • the storage unit includes, for example, a plurality of storage receptacles.
  • access to the storage receptacles of the storage unit is controlled by a control unit.
  • the control unit in some embodiments, is configured to communicate information to, and receive inputs from a user, which may be a customer or an agent, and may, in response to those inputs, provide user access to one or more of the storage receptacles.
  • the control unit of the storage receptacle may be further configured to allow the creation of labeling for placement on an item. This may include, for example, creation of identification labeling, mailing labeling, such as, for example, destination and/or return address, postage, or any other desired labeling.
  • Some embodiments disclosed herein relate to an item delivery system that includes a plurality of storage units.
  • the plurality of storage units each communicate with a central control unit. These communications relate to, for example, the availability of storage receptacles at each of the storage units.
  • the control unit uses this information relating to the availability of storage receptacles to direct the flow of items to thereby maximize usage of the storage receptacles.
  • the term storage unit denotes a place which facilitates pick-up and drop-off of items.
  • the storage unit is intended to provide a location for short term storage of an item after an item is dropped off or while the item is waiting to be picked up or received by an agent or customer.
  • FIG. 1 depicts one embodiment of a storage unit 100 .
  • a storage unit has a top 110 , a bottom 112 , a front 114 , a back (not shown), a first end 118 , and a second end 120 .
  • a storage unit 100 include features to facilitate placement of the storage unit 100 and protection of the storage unit 100 from the elements.
  • the storage unit 100 comprises a base 122 .
  • the base 122 is located at the bottom 112 of the storage unit 100 .
  • the base 122 is configured for securing the storage unit 100 to a placement location, and is constructed of steel, concrete, aluminum, metal, a synthetic material, a natural material, or any other desired material.
  • the base 122 may include features for securement, such as, for example, screws, bolts, nuts, clips, hooks, or any other desired securement feature. These features may include any features capable of securing the storage unit 100 to the location at which the storage unit 100 is placed.
  • the base 122 is integrally formed as a non-removable portion of the storage unit 100 , and provides a foundation or support for the storage unit as the storage unit 100 is installed or located at a site.
  • the base 122 comprises an elevated base.
  • An elevated base is configured to elevate the storage unit 100 above the surrounding ground level to thereby protect the storage unit 100 and the contents of the storage unit 100 .
  • the elevated base is sized to prevent water from entering the storage unit 100 .
  • the elevated base is sized to prevent water from precipitation, such as, from rain, or snow, from entering the storage unit 100 , as well as to prevent any other liquids from flowing into or from entering into the storage unit 100 .
  • some embodiments of the storage unit 100 include a roof 124 .
  • the roof 124 is positioned above the top 110 of the storage unit 100 .
  • the roof 124 is sized to cover some or all of the top 110 of the storage unit 100 .
  • the roof 124 is sized so that the roof 124 covers a larger area than that occupied by the storage unit 100 .
  • the roof 124 may be made of a variety of materials, including, for example, metal, man-made materials, natural materials, or any other desired material.
  • the roof 124 may comprise a variety of shapes.
  • the roof 124 may comprise one or several substantially planar surfaces, rounded or curved surfaces, or surfaces having any other desired shape.
  • the roof 124 may be positioned in any desired angular position relative to the top 110 of the storage unit 100 .
  • the roof 124 is positioned parallel to the top 110 of the storage unit 100 , or the roof is positioned non-parallel to the top 110 of the storage unit 100 .
  • some pieces of the roof may be positioned parallel to the top 110 of the storage unit 100 , and some pieces of the roof 124 is positioned non-parallel to the top 110 of the storage unit 100 .
  • the roof 124 as depicted in FIG. 1 comprises three substantially planar pieces angularly positioned relative to the top 110 of the storage unit 100 , a first substantially planar piece 126 , a second substantially planar piece 128 , and a third substantially planar piece 130 .
  • a plurality of planar pieces are arranged so as to allow complete coverage of the top 110 of the storage unit 100 .
  • the storage unit 100 may comprise one or several receptacle units each comprising a plurality of storage receptacles 132 .
  • Each storage receptacle 132 comprises a plurality of sides 134 and a door 136 .
  • the combination of the sides 134 and the door 136 defines a receiving volume configured to receive and hold a deposited item.
  • the storage receptacles 132 may comprise a variety of shapes and sizes.
  • the storage unit 100 comprises a plurality of storage receptacles 132 of different sizes.
  • the storage unit 100 includes a first storage receptacle 132 a , a second storage receptacle 132 b that is smaller than the first storage receptacle 132 a , and a third storage receptacle 132 c that is larger than the first storage receptacle 132 a.
  • the door 136 of the storage receptacle 132 is dynamically connected to the storage unit 100 . In some embodiments, the door 136 of the storage receptacle 132 is dynamically connected to the storage unit 100 so as to allow rotation of the door 136 relative to the storage unit 100 , so as to allow sliding movement of the door 136 relative to the storage unit 100 , or to allow any other desired movement of the door 136 relative to the storage unit 100 . As depicted in FIG. 1A , in one embodiment, the door 136 of the storage receptacle 132 is rotationally connected to one of the walls 134 of the storage receptacle 132 .
  • the door 136 of the storage receptacle 132 is rotationally connected to one of the walls 134 of the storage receptacle 132 via one or more hinges 138 . As depicted in FIG. 1A , the connection of the door 136 to one of the walls of the storage receptacle 134 allow rotational displacement of the door 136 relative to the storage receptacle 134 and the storage unit 100 .
  • the storage receptacle 132 includes features configured to secure the door 136 of the storage receptacle. These features may include, for example, a lock, a latch, or any other securement feature.
  • the lock is one of a mechanical lock, an electrical lock, and magnetic lock, or any other type of lock.
  • the securement feature may interact with cooperating structures to secure the door 136 .
  • the securement feature may be located in any desired position on the storage receptacle.
  • FIG. 1A shows one embodiment of a location of a securement feature 140 on the door 136 of the storage receptacle 132 .
  • the securement feature 140 located on the door 136 of the storage receptacle 132 cooperates with features of the walls 134 of the storage receptacle 132 to secure the door.
  • the securement feature 140 may comprise a purpose built securement feature.
  • the securement feature may comprise a latching feature and a latch engagement and disengagement feature.
  • the latching feature may be configured to obstruct movement of a locked item.
  • the latch lockingly engages the door 136 of the storage receptacle 132 and obstructs movement of the door 136 .
  • the latch engagement and disengagement feature may comprise components and/or a mechanism interacting together to selectively allow the engagement and/or disengagement of the latch.
  • the latch engagement and disengagement feature is a rotatable cylinder of a lock.
  • the latch engagement and disengagement feature may comprise an electrical actuator connected to the latch.
  • the securement feature is configured for remote operation.
  • the securement feature 140 is controllable in response to received signals, such as, for example, electric, light, optical, radio, or any other signal.
  • the received signals may come from a control unit including a controller as will be further described in more detail below.
  • the securement feature 140 is controllably disengaged so as to allow access to the securement receptacle 132 .
  • the storage receptacles 132 may be configured with features to expedite recognition of an accessible storage receptacle 132 .
  • the storage receptacle 132 may comprise one or several receptacle designating features that facilitate recognition of which of the several storage receptacles is accessible.
  • these receptacle features may include, for example, a feature configured to open the door 136 of the storage receptacle when the securement feature of the storage receptacle is disengaged such as, for example, a spring, a motor, or any other feature, a designator, such as, for example, a light, or any other desired feature.
  • a storage receptacle includes a light 142 .
  • This light 142 may be any desired type of light emitting object, such as, for example, a light bulb, a LED, or any other light emitting object.
  • the operation of the light 142 changes based on the accessibility of any of the storage receptacles 132 . Thus, if the light 142 is normally on, the light 142 may be turned off to indicate that the storage receptacle 132 is accessible. Similarly, if the light 142 light 142 is normally turned off, the light 142 light 142 may be turned on to indicate that the storage receptacle 132 is accessible.
  • the light is located, for example, on one of the outside edges of the one of the walls 134 of the storage receptacle 136 . In some embodiments, and as depicted in FIG. 1A , the light 142 is located along the outside edge of the wall 134 opposite the wall to which the hinges 138 are attached.
  • light 142 may be disposed in the interior of storage receptacle 132 .
  • the light 142 is mounted on or within one of the walls 134 or the door 136 of the storage receptacle 132 . As depicted in FIG. 1B , the light 142 is mounted on the wall 134 opposite the door 136 of the storage receptacle 132 .
  • the light 142 is configured for lighting when the storage receptacle 132 is accessible, and/or, when the door 136 of the storage receptacle 132 is opened, thereby linking the operation of the light 142 to the position of the door.
  • the linking between the light 142 and the door 136 of the storage receptacle 132 allows lighting of the receiving area of the storage receptacle 132 when the door 136 of the storage receptacle 132 is opened, and thereby facilitate a user's ability to see the contents of the storage receptacle 132 when they are accessing the storage receptacle 132 .
  • the light 142 may be used in connection with other features to allow easy identification of an accessible storage receptacle 132 .
  • the light 142 is visible to a user when the storage receptacle is accessible.
  • the light 142 is disposed on an outer surface the door 136 , such that the light 142 is visible to a user standing in front of the storage unit 100 .
  • the light is a receptacle designating feature.
  • the light 142 may indicate which of the storage receptacles 132 is available or is activated for use.
  • the storage receptacle 132 further includes, a feature configured to detect the position of the door 136 , such as, for example, whether the door 136 is open or closed.
  • the door position detection feature comprises, for example, a sensor, a switch, or any other feature capable of detecting if the door 136 is open.
  • the door position detection feature is integrated into another feature of the storage receptacle, such as, for example, the securement feature 140 , or a switch associated with the light 142 .
  • the storage receptacle 132 further includes features configured to detect the presence or absence of an item within the receiving area of the storage receptacle 132 .
  • the item detection feature configured to detect the presence or absence of an item within the receiving area of the storage receptacle 132 comprises, for example, a sensor 145 .
  • the sensor 145 may be a camera, or any other feature possessing the desired capabilities.
  • the sensor 145 may be located on one of the walls 134 or on the door 136 .
  • the sensor comprises for example, a load cell or a strain gauge configured to sense when a load is applied to the storage receptacle 132 .
  • the storage receptacle 132 may be configured to maintain climatic conditions within the storage receptacle 132 .
  • the storage receptacle may be configured to allow maintenance of a temperature and relative humidity level that are different than the levels of the area in which the storage unit 100 containing the storage receptacle 132 is placed.
  • the storage receptacle 132 may be climate controlled by connection to an HVAC system and/or air humidifier to facilitate the maintenance of desired climate conditions within the storage receptacle 132 .
  • the storage receptacle 132 is sealed and/or insulted to facilitate the maintenance of desired climatic conditions within the storage receptacle 132 .
  • the storage unit 100 is configured for collection of items deposited by a customer for delivery.
  • these features may include, for example, a storage receptacle 132 comprising a mail slot 141 , disposed in the door 136 , to allow collection of envelopes, postcards, flats, or any other thin item.
  • these features may comprise a storage receptacle associated with a collection bin 143 .
  • the collection bin 143 may be located inside the storage receptacle such that items placed in the storage receptacle 132 are deposited in the collection bin.
  • a storage receptacle module is modularly installed into a storage unit 100 .
  • a storage receptacle module comprises one or several connected storage receptacles 132 .
  • a storage receptacle module may facilitate adaptation of a storage unit 100 to meet a range of customer needs.
  • a first storage receptacle module may be removed from the storage unit 100 and replaced by a second storage receptacle module having storage receptacles 132 different storage area dimensions.
  • the dimensions of the storage receptacles 132 of the second storage receptacle module may be selected based on customer demand for specific sizes of storage receptacles 132 in a particular storage unit 100 depending on use patterns, specific customer requests, and the location of the storage unit 100 .
  • the storage sets are configured with features configured for modular use with the storage unit 100 . In some embodiments, these features cooperatively interact with features of the storage unit 100 to selectively secure the storage set in the storage unit 100 .
  • a storage receptacle module 131 is shown removed from the module receiving area 133 of the storage unit 100 . As seen, the storage receptacle module 131 and the module receiving area 133 comprise corresponding shapes and dimensions, such that the storage receptacle module 131 fits within the module receiving area 133 . In some embodiments, the storage receptacle module 131 is secured within the module receiving area 133 . In some embodiments, the storage receptacle module 131 is secured within the module receiving area 133 through the interaction of features of the storage receptacle module 131 with features of the module receiving area 133 .
  • the storage receptacle module 131 comprises a plurality of features 137 configured to securingly connect to an attachment or connection mechanism 135 of the module receiving area 133 .
  • the storage receptacle module features 137 comprises a plurality of hooks attached to the back of the storage receptacle modules 131 , configured to engage the attachment or connection mechanism 135 disposed in the module receiving area 133 .
  • the first and second set of storage receptacles have the same features 137 , such that each storage set, although it may comprise variously sized storage receptacles 132 , each fits the standardized installing hardware.
  • one or both of the storage receptacle module 131 and the module receiving area 133 comprise features to facilitate engagement between the plurality of features of the storage receptacle module 131 and the plurality of features of the module receiving area 133 .
  • the storage receptacle modules 131 may comprise varying types and/or sizes of individual storage receptacles 132 .
  • the storage receptacle modules are configured to be interchangeable within storage unit 100 . For example, if desired, a storage receptacle module 131 having small storage receptacles 132 may be removed, and interchanged with a storage receptacle module 131 having large storage receptacles 132 .
  • the varying storage receptacle modules 131 have identical mounting hardware and electrical connections such that each storage receptacle module 131 fits within any module receiving area 133 and provides electrical connection to the control unit 144 .
  • each storage receptacle module 131 has features configured to attach or connect the storage receptacle module 132 with the attachment or connection mechanism 135 disposed within the module receiving area 133 . As was indicated above, in some embodiments, as the storage receptacle module 131 is inserted into module receiving area 133 , the storage receptacle module features 137 engage with attachment or connection points 135 .
  • a slidable plate 139 is attached to a vertical surface within module receiving area 133 , and is vertically displaceable between a first position in which the storage receptacle module features 137 do not securingly engage the module receiving area features 135 , and a second position in which the storage receptacle module features 137 do securingly engage the module receiving area features 135 within the module receiving area 133 .
  • the storage receptacle module 131 is installed into the module receiving area 133 when the slidable plate 139 is located in its first position.
  • the slidable plate 139 After installation of the storage receptacle module 131 into the module receiving area 133 , the slidable plate 139 is moved into its second position, during which movement, the storage receptacle module features 137 engage with the module receiving area features 135 and secure the storage receptacle module 131 in the module receiving area 133 .
  • the slidable plate is moved from a first position to a second position, or vice versa, by operating, for example, a screw, a ratchet, a jack, a mechanical lift, a hydraulic lift, a pneumatic lift, or any other mechanism, feature, or system capable of facilitating engagement between the plurality of features 137 on the storage receptacle module 131 and the plurality of features 135 in the module receiving area 133 .
  • the module receiving area features 135 are located in a slidable plate 139 .
  • the slidable plate 139 is positioned substantially planar with any of the walls of the module receiving area 133 .
  • the slidable plate 139 is located on the wall opposite to the open side of the module receiving area 133 .
  • a storage unit 100 further include a control unit 144 .
  • the control unit 144 includes, for example, a control cabinet 146 including a screen 148 , a scanner 150 , a printer 152 , a payment feature 154 , a security camera 155 , and a service door 156 .
  • control cabinet 146 of the control unit 144 is connected to the plurality of storage receptacles 132 of the storage unit 100 .
  • the storage cabinet has a front 158 , back 160 , top 162 , bottom 164 , first side (not shown), and second side 165 .
  • the control cabinet 146 is integrally formed with portions of some of the plurality of storage receptacles 132 of the control unit 144 .
  • the first side and the second side 165 of the control cabinet 146 is adjacent to and/or affixed to a plurality of the storage receptacles 132 .
  • the control cabinet 146 may comprise a variety of shapes and sizes, and may be made of a variety of materials. In some embodiments, the control cabinet 146 includes features and is made of materials to protect the contents of the control cabinet 146 from man-made and natural risks. In some embodiments the control cabinet 146 is configured to allow selective access to the contents of the control cabinet 146 . In some embodiments, such configuration may advantageously allow the maintenance, repair, and general upkeep of the contents of the control cabinet 146 . In some embodiments, access to the control cabinet 146 is provided through, for example, the service door 156 .
  • the service door 156 is configured for movement between a first open position and a second closed position.
  • the service door 156 is connected with the control cabinet 146 so as to allow movement to and between the first open position and the second closed position.
  • the dynamic connection of the service door 156 to the control cabinet 146 is achieved, for example, through the use of hinges, clasps, lips, protrusion, engaging members, or a variety of other features. In some embodiments, these features may cooperate with corresponding features on the control cabinet 146 to secure the service door 156 .
  • the service door 156 further includes one or more locking mechanisms.
  • the locking mechanism is configured to secure the service door 156 when the service door is in its second, closed position.
  • the locking mechanism may comprise a variety of mechanisms, including, for example, a mechanical lock, an electric lock, a magnetic lock, or any other type of locking mechanism.
  • the lock is controlled via the control unit 144 , with a key, or in any other desired fashion.
  • control cabinet 146 includes, for example, a service door 156 .
  • the service door 156 is located, for example, on an exposed face of the control cabinet 146 . In one embodiment, the service door 156 is located, for example, on the front of the control cabinet 146 .
  • the front 158 of the control cabinet 146 is openable to reveal the internal components of the control cabinet 146 .
  • the front 158 of the control cabinet 146 may be attached to the control cabinet 146 via a hinge or a plurality of hinges, Thus, as the front 158 of the control cabinet 146 opens on the hinge or plurality of hinges, each of the components disposed on the front 158 of the control cabinet 146 moves with the front 158 of the control cabinet 146 .
  • a lock or plurality of locks (not shown) is located on the front 158 of the control cabinet 146 configured to lock and secure the front 158 and prevent unauthorized access into the internal area of the control cabinet 146 .
  • the control unit 144 depicted in FIG. 1C includes a screen 148 .
  • the screen 148 is configured to display information to a user.
  • the screen 148 may comprise a CRT screen, a plasma screen, a LCD screen, or any other desired screen type.
  • the screen 148 is paired with other output features configured to transmit information to a user, such as, for example, a speaker, a display, or any other information transmitting feature.
  • the screen 148 has a touch-screen functionality.
  • the screen 148 is configured to receive an electronic signature from a user using a signature capture process.
  • the screen 148 is paired with an input feature configured to allow a user to input information and/or commands to the control unit 144 .
  • the input feature may comprise, for example, a touch-screen, a keypad, a microphone, or any other user input device.
  • the roof 124 comprises a plurality of planar pieces attached to the top 110 of storage unit 100 , and positioned close together.
  • the roof 124 extends past the vertical plane of the front 114 of the storage unit 100 .
  • the roof 124 may comprise an overhang canopy which is resistant to weather.
  • the roof 124 may be constructed of a material which is impervious to water or wind, such that storage unit 100 is not subjected to rain or snow falling onto the roof 124 .
  • roof 124 is supported by legs 125 .
  • the roof 124 may comprise solar panels configured to generate electricity for storage in a battery or to provide electrical energy to the storage unit 100 , or both.
  • control cabinet 146 may comprise additional features which increase user accessibility to using control cabinet 146 .
  • the control cabinet 146 may comprise an easy access keypad 190 , a headset jack for TDD/TTY communication 192 , braille labels 194 , a near field communication module 195 , a printer 152 for printing receipts and/or postage, and an audio system comprising external speakers (not shown).
  • a receipt is generated for every transaction, which may be emailed or otherwise sent to the customer or user.
  • a customer or user can elect to receive a receipt, for example following a drop-off or deposit transaction, which may be printed by the printer 152 .
  • the control unit 144 further includes a scanner 150 .
  • a scanner 150 may comprise features configured to read a visual identifier including, for example, a text string, a computer readable code such as, for example, a barcode, a 1-D barcode, a 2-D barcode, a QR-code, an RFID tag, or any other desired computer readable code, a biometric identification feature, a color pattern, and image, or any other visual identifier.
  • a scanner may comprise a reader such as, for example, a barcode reader, a pen-type reader, a laser scanner, a CCD reader, a camera based reader, an omni-directional barcode scanner, or any other reader type.
  • the scanner 150 is configured to receive control signals and to transmit signals corresponding to information from the scanned item.
  • the scanner 150 may comprise a near field communication (NFC) module.
  • NFC near field communication
  • the NFC module facilitates using a mobile device to provide information to the storage unit 100 .
  • the control unit 144 further comprises a printer 152 .
  • the printer is configured to print any desired items, including, for example, text strings, images, computer readable codes, or any other desired item.
  • the printer 152 is configured to print labels, such as, for example, address labels, postage, description labels, computer-readable code labels, or any other desired label.
  • the printer 152 is configured to for printing in response to received control signals.
  • printer 152 may be configured to print receipts. In various steps of the processes described herein, for example, upon payment of postage or insurance on a package, a printed receipt may be generated and provided to the user. A receipt may also be generated with confirmation of pick-up or delivery of an item.
  • the control unit 144 further comprises a payment feature 154 .
  • the payment feature 154 is configured to receive payment from a user.
  • the payment feature may comprise features configured to receive cash from a user, to conduct an electronic transaction with a user, including, for example, credit card, bank card, or any other form of electronic payment, or to conduct any other desired transaction with the user.
  • the payment feature 154 may be configured to receive control signals and to transmit signals relating to the transaction.
  • the payment feature 154 may comprise a credit card reader such as, for example, the Dynamag Magnetic Stripe Credit Card Reader by Magtek.
  • the payment feature 154 comprises a near field communication module, which facilitates payments using a mobile/digital wallet, a tablet computer, a smart phone, or other similar devices with NFC capability.
  • the control unit 144 further comprises a camera 155 .
  • the camera 155 may be configured to provide photographic and/or video documentation of the users of the control panel.
  • the camera 155 is configured to capture and save all recorded images.
  • the camera 155 , and associated picture memory is configured to capture and record one or several images taken when a user enters, for example, their user identification or user password.
  • the camera 155 is configured to capture and record one or several images when a user confirms deposit of an item to the storage receptacle 132 , or removal of an item from the storage receptacle 132 .
  • the camera 155 may comprise a plurality of cameras located on different positions on the storage unit 100 .
  • a camera may be installed on the roof 124 .
  • the roof camera may be positioned such that the roof camera's field of vision encompasses the front of the storage unit 100 , including the control cabinet 146 and the storage receptacles 132 . This positioning of the roof camera allows for photographic and video monitoring of the storage receptacles themselves, including recording user's access to the storage receptacles. This may provide evidence that a pick-up or drop off occurred, or evidence of the identity of a user who picks up or drops off an item.
  • the features of the storage unit 100 may be configured so as to allow identification of a user based on a driver's license or other government issued form of identification. Beneficially, this capability may allow the storage unit 100 to determine the identity of the user and the age of the user. In some embodiments, the picture of the owner of the government issued identification that is found on the identification may be compared with the image of the user taken at log-in. Facial recognition techniques may be used to determine if the user is the same person identified by the government issued identification. In some embodiments, the use of government issued identification to identify the user may allow non-registered users to use the storage unit to send and/or receive items.
  • use of government issued identification to identify the user may be used to enable delivery of restricted delivery items which require that the person identified on the item is the only recipient of the item, and age-restricted items such as, for example, alcohol, tobacco, ammunition, weapons, medication, or any other age restricted items.
  • FIG. 2 depicts a schematic illustration showing one exemplary embodiment of the communicating interactions within the storage unit 100 .
  • the storage unit 100 shown in FIG. 2 includes a receptacle unit 102 and a control unit 144 .
  • the receptacle unit 102 may comprise a plurality of storage receptacles 132 .
  • the receptacle unit 102 depicted in FIG. 2 comprises three storage receptacles 132 .
  • the storage receptacles 132 each comprise a plurality of features that may include, for example, securement feature 140 , light 142 , and/or any other desired features, such as, for example, an interior light, a door position detection feature, and/or an item detection feature.
  • the control unit 144 may comprise a variety of features performing a variety of functions.
  • the control unit 144 comprises, for example, a processor 168 , memory 170 , a communication feature 172 , a screen 148 , a scanner 150 , a printer 152 , and a payment feature 154 .
  • the control unit 144 may include a central bus 117 linking the several features together.
  • the processor 168 may comprise or be a component of a processing system implemented with one or more processors.
  • the one or more processors may be implemented with any combination of general-purpose microprocessors, microcontrollers, digital signal processors (DSPs), field programmable gate array (FPGAs), programmable logic devices (PLDs), controllers, state machines, gated logic, discrete hardware components, dedicated hardware finite state machines, or any other suitable entities that may perform calculations or other manipulations of information.
  • the processor 168 may comprise, for example, a microprocessor, such as a Pentium® processor, a Pentium® Pro processor, a 8051 processor, a MIPS® processor, a Power PC® processor, an Alpha® processor, or the like.
  • the processor 168 typically has conventional address lines, conventional data lines, and one or more conventional control lines.
  • the processor 168 is in communicating connection with memory 170 .
  • the memory 170 may include, for example, RAM memory, flash memory, ROM memory, EPROM memory, EEPROM memory, registers, hard disk, a removable disk, a CD-ROM, or any other form of storage medium known in the art.
  • the memory may include, for example, software, at least one software module, instructions, steps of an algorithm, or any other information.
  • the processor 168 performs processes in accordance with instruction stored in the memory 170 .
  • These processes may include, for example, controlling features and/or components of the receptacle unit 102 , controlling features and/or components of the control unit 144 , requesting information from features and/or components of the receptacle unit 102 , requesting information from features and/or components of the control unit 144 , transmitting instruction and/or control signals to the features and/or components of the receptacle unit 102 , transmitting instructions and/or control signals to features and/or components of the control unit, requesting information from the user, transmitting information to the user, processing information received from features and/or components of the receptacle unit 102 and/or of the control unit 144 , processing information received from the user, and/or any other desired processes.
  • memory 170 comprises one or more databases 171 .
  • the database may contain register user identification information, including, for example, the user identification and user password for registered users, storage receptacle information, including whether a storage receptacle 132 is available, and the location, item identification, and recipient identification of items stored in the storage unit 100 .
  • the processor 168 is in communicating connection with a communication feature 172 .
  • the communication feature 172 is configured for wired, and/or wireless communication. In some embodiments, the communication feature 172 communicates via telephone, cable, fiber-optic, or any other wired communication network. In some embodiments, the communication feature 172 may communicate via cellular networks, WLAN networks, or any other wireless network.
  • the communication feature 172 is configured to receive instructions and to transmit and receive information. This information may relate to, for example, required maintenance of the storage unit 100 , availability of storage receptacles 132 in the storage unit 100 , status of items in the storage receptacles 132 , such as, for example, whether an item is awaiting retrieval, transaction information, and/or any other desired information.
  • the communication feature 172 communicates via a wired or wireless communication network with one or more network services (e.g., web services) on one or more network servers (not shown).
  • network services e.g., web services
  • the control unit 144 may communicate via the communication feature 172 with the remote network service to exchange data and provide the interactivity necessary with a user of the storage unit 100 .
  • the network service may be cloud service that may include processors, memory, and the like as described above.
  • the network service may include NFC modules configured to communicate information from mobile devices, such as smart phones, as described above.
  • the processor 168 is in communicating connection with the screen 148 .
  • the processor 168 is configured to transmit control signals to the screen 148 to control the transmission of information to the user, and to receive signals corresponding to user inputs from the screen 148 .
  • the processor 168 is further in communicating connection with each of the scanner 150 , the printer 152 , and the payment feature 154 .
  • the processor 168 is configured to transmit control signals to the scanner 150 and to receive information relating to a scanned item from the scanner 150 , to transmit control signals to the printer 152 corresponding to, for example, to instructions to print a label, and to transmit control signals to the payment feature 154 and receive information relating to the transaction from the payment feature 154 .
  • the processor 168 communicates via a communication link with some or all of the storage receptacles 132 for sending control signals to the storage receptacles 132 .
  • the communication with some or all of the storage receptacles 132 may comprise sending control signals to control the features of each of the storage receptacles 132 , including, for example, the securement feature 140 , and the light 142 .
  • the processor 168 is configured to send control signals to the securement feature 140 to secure and/or to unsecure the door 136 of the storage receptacle 132 , and to receive signals from the securement feature 140 relating to the securement status of the securement feature 140 , such as, whether the securement feature is securing the storage receptacle 132 .
  • the processor 168 is configured to send control signals to the light 142 . In some embodiments, these control signals correspond to turning the light 142 on, or to shutting the light 142 off. In some embodiments, the processor 168 is configured to send control signals to the sensor 145 , or the climate control equipment.
  • the processor 168 is configured to send control signals to the receptacle designating feature 166 or the light 142 . These signals may correspond to activating the receptacle designating feature 166 or the light 142 when the associated storage receptacle 132 is unsecured, and to de-activating the receptacle designating feature 166 or the light 142 when the associated storage receptacle has been re-secured.
  • an address is provided for the storage unit 100 .
  • This address may be a text string, standard address comprising a street and a number, or a modified address that may identify the storage unit 100 without reference to a standard address.
  • this modified address may comprise a unique number, the zip-code in which the storage unit 100 is located and a unique number.
  • each of the storage receptacles may comprise a unique address. This address may be the same as the address for the storage unit 100 , plus additional digits to allow unique identification of the storage receptacle 132 .
  • customers registered for use of the storage unit may be assigned a storage unit address.
  • This address may be tied to a preferred storage unit, such that the user's address is the address of the storage unit 100 plus additional text, or may be independent of any storage unit.
  • this storage unit address may allow deliveries addressed, not to the recipient, but to the recipient's storage unit address.
  • such addressing may prevent the originator of the item from knowing the identity and physical address of the recipient.
  • the address may be utilized by a user associated with a social media network.
  • the address may be assigned to a user of a social network site, such as Facebook, or Twitter, or a dating service, and may facilitate physical delivery of items to the social media user, while maintaining anonymity of the social media user.
  • the address may facilitate the physical exchange of items between more than one user of a social media network.
  • the address may be assigned to a user who buys from vendors who cater or sell to users of social media networks. This mechanism allows for vendors or businesses to interact and deliver items through social media while maintaining the anonymity of the users who buy from such vendors or businesses.
  • processor 168 is configured for communicating interaction with other features of the receptacle unit 102 and/or of the control unit 144 .
  • the memory 170 of the control unit 144 may comprise a variety of instructions configured for different item delivery scenarios.
  • FIGS. 3-3C illustrate different methods of operating a storage unit 100 .
  • FIG. 3 depicts one embodiment of a process 300 of controlling a storage unit 100 .
  • the process 300 begins by displaying a prompt to a user as depicted at block 301 .
  • This prompt or message may be a request for input such as, for example, user identification, item identification, task identification, item delivery, item retrieval, payment, an instruction, storage receptacle selection, or any other input, or may be an information display.
  • the process 300 continues to block 302 and receives a user input.
  • this input is in response to the prompt displayed in block 300 .
  • This input may correspond to, for example, user identification, item identification, task identification, payment, item delivery, item retrieval, storage receptacle selection, or any other input.
  • the process 300 continues to block 304 and executes stored instructions corresponding to the user input. These instructions may correspond to, for example, the functions of the storage unit 100 , including, for example, requesting information, transmitting information, disengaging a lock, engaging a lock, receiving an input, scanning an identifier, and receiving payment.
  • the process 300 moves to decision state 306 and determines whether additional user input is required. If additional user input is required, the process moves to block 300 . If no additional user input is required, the process terminates at block 308 .
  • FIG. 3 depicts one embodiment of a process 300 A of controlling the storage unit 100 during item pickup and item delivery.
  • the process 300 A begins at block 301 A, when an item is deposited in a storage unit, which triggers a sending notification to a user or the intended recipient of the item.
  • the notification may be sent as an email, an SMS text message, a written notice, or by any other notification method.
  • process 300 A moves to block 302 A when control unit 144 receives identification information from the user.
  • the identification may comprise a broad range of information and may be received by the control unit in a variety of formats.
  • the identification comprises, for example, a username and password, a unique account number, and unique information stored in a computer readable medium.
  • the identification information provides input to the control unit by a user action, such as, typing, speaking, selecting, or scanning.
  • a user can enter a username and password by typing the username and password, by speaking his username and password into a microphone, by spelling his username and password into a microphone, by scanning a computer readable code, or by any other desired method.
  • the process 300 A After receiving identification information from the user, the process 300 A moves to decision state 303 A and determines whether the information identifies a user. In some embodiments, this step can comprise a comparison of received identification information with stored user identification information. If the identification information does not identify a user, the process 300 A terminates as depicted at block 304 A.
  • the process 300 A moves to block 306 A and the storage unit 100 displays the availability and location of items scheduled for pickup by the user.
  • these items may be at the instant storage unit 100 , and in other embodiments, these items may be located at a different storage unit 100 .
  • the process 300 A moves to decision state 308 A and determines whether the item is located at the present storage unit 100 . If the item is not at the present storage unit 100 , then the process ends at block 310 A.
  • the process 300 A moves to block 312 A and the user is prompted to pick-up the item.
  • the process 300 A moves to decision state 314 A and determines if the user has elected to pick-up the item. If the user has elected to pick-up the item, then the user is allowed to pick-up the item at block 316 A.
  • the process moves to block 318 A, where the user is prompted to indicate whether they will deposit an item for delivery.
  • the process 300 A moves to decision state 320 A and determines if the user elected to deposit the item for delivery. If it is determined that the user elected to deposit the item for delivery, the user is allowed to deposit the item at block 322 A. After the user has deposited the item at block 322 A, or if the storage unit 100 determines that the user did not elect to deposit the item for delivery, the process ends at block 324 A.
  • the process of controlling the storage unit during item pick-up and/or delivery may include further sub-processes. These sub-processes may include, for example, processing further steps relating to the item pick-up and relating to the item delivery.
  • FIG. 3B depicts one embodiment of a process for item pick-up 300 B.
  • the process 300 B begins at block 302 B when the storage unit 100 receives a user input indicating intent to pick-up an item. After receiving this input, the process 300 B moves to decision state 304 B to determine if there is an item available for pick-up by the user.
  • This determination can, in some embodiments, be performed locally at the storage unit 100 , or in some embodiments, this determination may comprise transmitting a request to the storage unit system control unit for whether the user has an item available for pick-up at the storage unit. If no item is available for pick-up, the process terminates at block 306 B
  • the process 300 B indicates the storage receptacle 132 containing the item available for pick-up.
  • This indication may be achieved in a variety of ways.
  • the screen 148 shows a depiction of the storage unit 100 , and visually indicates the storage receptacle 132 in which the item is being stored.
  • the visual indication of the location of the item may include, for example, a schematic illustration of the storage unit with a visual indication, such as highlighting, one or several storage receptacles containing items for pick-up.
  • the position of storage receptacles 132 containing an item available for pick-up may be indicated through, for example, activation of a light, or any other desired method.
  • step 310 B control unit sends a signal to open the door 136 of the storage receptacle 132 , and the door 136 of the receptacle 132 opens or is made accessible to the user by the control unit 114 .
  • opening of the door comprises, for example, unlocking of the securement feature 140 , or causing the door 136 of the receptacle to move to an opened position.
  • the process moves to block 312 B, and the storage unit 100 requests confirmation by the user that he picked-up the item in the designated storage receptacle 132 .
  • the storage unit 100 receives confirmation that the user picked-up the item in the designated storage receptacle 132 at block 314 B.
  • the user provides a signature if required for pick-up, and additionally confirms the pick-up via signature, or other input to the storage unit 100 .
  • the user signs in a signature capture space located on a touch screen, and the signature is electronically captured.
  • storage receptacle 132 comprises a scale or other device to detect a change in the weight within the volume of the storage receptacle. If a user picks up an item, the scale senses the reduction in weight, and the reduction in weight may be a pick-up confirmation provided to the storage unit 100 .
  • sensor 145 may provide a sensing function to sense when an item has been removed from the storage unit 132 , and may provide confirmation of item pickup to storage unit 100 .
  • the process 300 B Upon receiving confirmation that the user picked-up the item in the designated storage receptacle 132 as depicted in block 314 B, the process 300 B, advances to block 316 B, where the door 136 of the storage receptacle 132 is closed and/or secured.
  • the door 136 of the storage receptacle 132 is configured to automatically close.
  • the door 136 of the storage receptacle 132 is configured to controllably close.
  • the door 136 of the storage receptacle 132 may not be configured to controllably or automatically close.
  • the securement feature 140 of the storage receptacle 132 is configured for activation upon user confirmation of pick-up, or upon the elapsing of a specified time, such as an automatic log-off. In some embodiments, the securement feature 140 is activated as depicted in block 314 B to re-secure the door 136 of the storage receptacle 132 .
  • the process 300 B advances to decision state 318 B, where it determines if another item is available for pick-up by the user. If another item is available for pick-up by the user, the process returns to block 308 B. If another item is not available for pick-up by the user, then the process 300 B terminates at block 320 B.
  • FIG. 3C provides further detail into the steps of some processes used in picking-up an item from a storage unit. Specifically, FIG. 3C depicts one embodiment of a process 300 C for requesting confirmation of item pick-up as depicted in Block 312 B of FIG. 3B . Accordingly, the steps of the present process 300 C occur within block 312 B of FIG. 3B .
  • the process 300 C for requesting confirmation of item pick-up begins at block 322 C by prompting the user to pick-up the item.
  • This prompt may be, for example, in addition to an indication of which storage receptacle 132 contains the item, and in addition to opening of the storage receptacle 132 containing the item.
  • the process 300 C advances to block 324 C where the user is prompted to scan an identifier on the item.
  • this may comprise, for example, scanning a computer readable code, receiving a radio frequency transmission, scanning a text string, or scanning any other identifying feature of the item.
  • the process 300 C advances to block 326 C, where the storage unit 100 receives data from the scanning of the identifier.
  • the storage unit 100 After receiving data from the scanning of the identifier as depicted in block 326 C, the storage unit 100 prompts the user to confirm the pick-up of the item at block 328 C. The process 300 C then advances to decision state 330 C where it determines whether a user signature is required. If a signature is required, the storage unit 100 prompts the user to provide a signature as depicted in block 332 C. The storage unit then receives the signature as depicted in block 334 C. After receiving the signature as depicted in block 334 C, or after determining that no signature is required in decision state 330 C, the process 300 C terminates at block 336 C.
  • steps of process 300 C as depicted are illustrative, and need not be performed in the order described. For example, steps 324 C and 325 C may be performed prior to step 322 C.
  • FIG. 3D depicts one embodiment of a process 300 D for deposit of an item.
  • the process 300 D begins at block 302 D when the storage unit 100 receives a user input indicating a user's intent to deposit an item at the storage unit 100 .
  • the process 300 D then moves to block 304 D, where the user input is requested relating to the size of the item for deposit.
  • the user may respond to this request by inputting, for example, the dimensions of the item for deposit, or specifying the general item size, such as, for example, small, medium, or large.
  • the request to input the size of the item for deposit may provide general guidance as to how to classify an item as small, medium, or large.
  • a scale, a sensor, or measuring device may be located at the storage unit 100 , or may be incorporated into storage unit 100 , providing a user with an opportunity to measure the size and weight of an item and provide the measurements to the storage unit 100 .
  • a user may manually input the measured item dimensions into the control unit 144 , or the scale, sensor, or measuring device may communicate the measured item dimensions to control unit 144 .
  • the item may be provided in a flat-rate box, or one of a set of standard size boxes.
  • the user may select or input an identifier from the flat-rate or standard size box.
  • the control unit 144 recognizes the identifier for the flat rate or standard size box, and selects appropriately sized storage receptacles 132 for deposit of the item in the flat-rate or standard size box.
  • the process 300 D moves to decision state 306 D and determines whether the user indicated the item size.
  • the item size may be indicated to the control unit 144 according to the postage required or paid, where the postage required corresponds to a flat-rate or standard size box.
  • the process 300 D advances to decision state 308 D, and determines whether any storage receptacles 132 of adequate size to hold the deposited item are available. In some embodiments, this determination includes, for example, a query of the receptacle database 171 to determine which receptacles are available and the sizes of the available receptacles.
  • the process moves to block 310 D and communicates to the user that no storage receptacles 132 of adequate size are available in the storage unit 100 .
  • the control unit 144 may display on screen 148 the location of the nearest storage unit 100 having an available storage receptacle 132 appropriate to the item or item size.
  • screen 148 may display the location of the nearest delivery or pick-up points, such as the nearest post offices to the storage unit 100 . In some embodiments, this information may be provided on a print out, a receipt, email, or SMS message to the user.
  • the process 300 D moves to block 312 D and communicates the location of available storage receptacles.
  • the screen 148 shows a depiction of the storage unit 100 , and visually indicate, by, for example, highlighting, available storage receptacles 132 .
  • the process 300 D then moves to block 314 D where the user is prompted to select a storage receptacle.
  • the door to the selected storage receptacle is opened as depicted in block 318 D.
  • the process 300 D then proceeds to block 320 D, where the user is prompted to deposit the item in the storage receptacle 132 .
  • the door 136 may automatically shut after the item is deposited, or the door may be controllably shut after the item is deposited.
  • the user may be additionally prompted to shut the door 136 .
  • a sensor incorporated into securement feature 140 provides confirmation to the control unit 144 that the door has been secured and locked.
  • sensor 145 provides a signal to the control unit 144 that the door is closed, secured, and/or locked.
  • the process then moves to block 322 D, and the door 136 is secured.
  • the user is prompted, as depicted in block 324 D, to confirm that the item was deposited in the storage receptacle 132 .
  • the process moves to block 328 where the user is asked if he has another item to deposit.
  • the process 300 D moves to decision state 322 and determines whether the user has another item for deposit. If the user has another item for deposit, the process 300 D moves to block 302 D and continues through the flow chart. If the user does not have another item for deposit, then the process 300 D ends at block 334 D.
  • FIG. 3E depicts one embodiment of the process 300 E associated with prompting the user to deposit an item in the storage receptacle 132 as depicted in block 320 D of FIG. 3D .
  • the process 300 E moves to decision state 302 E and determines if postage is required.
  • determining if postage is required may comprise evaluating whether a certain item or identifier input by a user qualifies for deposit into storage unit 100 .
  • a user may generate an identifier, such as a postage bar code, and provide the barcode to the storage unit 100 via scanner 150 .
  • the process, in decicision state 302 E may evaluate whether the provided postage barcode is eligible for use at the storage unit 100 .
  • This determination may be based on the identification of the user and an input from the user identifying the item is a mail item to be sent to a particular recipient or location.
  • the determination of whether postage is required may also be made based on input or scanned dimensions and weight of the item.
  • the user inputs a description of the item, any special delivery instructions, delivery destination, value of item being deposited, and other similar parameters. Based on these parameters, control unit may determine how much postage is required for the item to be deposited. In some embodiments in which the user is the agent, no postage may be required. In contrast, in some embodiments in which the customer is the user, postage may be required.
  • the process 300 E moves to block 304 E and requests and receives User indication of payment of postage.
  • this comprises completion of a postage purchase transaction at the storage unit 100 .
  • this may provide providing an indication of a previously completed postage purchase transaction.
  • this indication may comprise scanning a unique identifier associated with the postage purchase transaction, entering a unique identifier associated with the postage purchase transaction, scanning postage located on the item, or any other method of identifying a completed postage transaction.
  • control unit 144 may update a database maintained on a central controller or server, which will be described in more detail below.
  • the process 300 E then moves to decision state 306 E and determines if an indication of payment has been received from the control unit 144 . If the indication of payment has not been received, then the process terminates at block 308 E. If the indication of payment has been received, then the process moves to decision state 310 E and determines if scanning of an item identifier is required.
  • the scanning of a unique item identifier may allow the storage unit 100 to track each individual item that is placed in a storage receptacle.
  • This identifier may comprise a range of identifiers, and may include a computer readable code, a barcode, a text string, a radio-frequency emitter such as an RFID tag, or any other identifier.
  • the process 300 E moves to block 312 E and prompts the user to scan the identifier.
  • the process 300 E then moves to decision state 314 E and determines if the user scanned the identifier. If the user did not scan the identifier, then the process returns to block 312 E and prompts the user again to scan the identifier. If the user scanned the identifier, or if no identifier scan was required, the process 300 E moves to decision state 316 E and determines if an item deposit date is required. If an item deposit date is required, the process 300 E moves to block 318 E and records the deposit date.
  • the storage unit 100 is configured to track the date, and so will be able to store the deposit date without user input. In other embodiments in which the storage unit 100 is not configured to track the date, the user may be prompted to input a deposit date, which entered date is stored at block 318 E.
  • the process 300 E moves to decision state 320 E and determines if recipient identification is desired.
  • the recipient information may be requested so that the recipient is notified that his item is in the storage unit 100 and so that the recipient can identify himself to retrieve the item from the storage unit 100 .
  • the identification of the recipient may not be requested.
  • the process 300 E moves to block 322 E and the user is prompted to input recipient information.
  • the user may manually input the recipient information, may scan an identifier containing the recipient information, or may use any other technique to enter the recipient information.
  • the process 300 E then moves to decision state 324 E and determines if the recipient identification information has been received. If the recipient identification information has not been received, the process moves to block 322 E and the user is again prompted to enter the recipient identification information. If the recipient identification information has been entered, or if the recipient identification information is not required, then the process moves to block 326 E and the deposit information is stored at the storage unit 100 . The process then moves to block 328 E and transmits the item deposit information. In some embodiments, this transmission is from the storage unit 100 and to the storage unit system 400 . Specifically, this transmission is from the storage unit 100 and to the central management system 404 . The process then terminates at block 330 E.
  • the storage unit is configured to track the amount of time that an item has been in a storage receptacle 132 , and designate the item for removal from the storage receptacle 132 if the item has been in the storage receptacle 132 in excess of some duration.
  • FIG. 3F depicts one embodiment of a process 300 F for determining whether an item should be classified for removal based on the time it has been in the storage receptacle 132 .
  • the time an item may be stored in the storage unit 132 may be input by a user into control unit 144 upon deposit.
  • the time an item may be stored may be determined by the storage unit 100 based on the category of the item, input by the user at time of deposit. In some embodiments, when time an item may be stored is not specified, control unit 144 may select a default time for storage of a unit such as 1 hour, 2 hours, 4 hours, 12 hours, 1 day, 2 days, 1 week, 2 weeks, 1 month, 2 months, or any other amount of time. In some embodiments, the control unit 144 records the time of deposit regardless of user input. The time of deposit may initiate a standard allowed time for an item to remain in a storage receptacle 132 according to a predetermined storage time.
  • the process 300 F depicted in FIG. 3F starts at block 302 F by determining the classification of the item.
  • This classification may relate to a characteristic of the delivery service provided for the item, such as, for example, mail class and/or mail type, the nature of the item, such as, for example, its degree of perishability or size, economic or market factors, such as the relative demand for the storage receptacle occupied by the item, or any other factor relevant to the time that an item should be allowed to remain in the storage receptacle 132 .
  • the process 300 F moves to block 304 F and determines the date that the item was placed in the storage unit 100 .
  • the storage unit 100 is configured to track the date, and so this date may be retrieved from storage unit 100 resources. In other embodiments in which the storage unit 100 is not configured to track the date, this date may be retrieved from remote resources located within a storage unit system.
  • the process 300 F moves to decision state 306 F and determines if the initial time for item pick-up has passed, or if the item has been stored longer than input or predetermined time for an item to be stored in the storage receptacle 132 has elapsed. If the initial time period for item pick-up has not passed, the process 300 F terminates at block 308 F.
  • this notice provides the address of the storage unit 100 , identify the storage receptacle 132 holding the item within the storage unit 100 , provide a date before which the item must be picked-up, provide notice procedures if the item is not retrieved, and any other desired information.
  • this notice comprises an electronic communication to, for example, an email account, a telephone number, a social network homepage, or any other electronic communication.
  • the notice comprises a voice communication sent to a telephone number or other account capable of receiving a voice communication.
  • the notice comprises a paper communication sent to the address of the intended recipient of the item. The notice may be generated upon a user request, or automatically by the storage unit 100 .
  • the process 300 F After sending the notice to the user at block 310 F, the process 300 F advances to block 312 F and waits until the designated time period has passed. After the time period has passed, the process 300 F advances to decision state 314 F and determines whether the item has been picked-up. If the item has been picked-up, the process 300 F terminates at block 316 F. If the item has not been picked-up, the process 300 F moves to block 318 F and determines if any additional time is available for picking-up the item. In some embodiments, the user may specify whether there is an extended time for pick-up of the item, or that the item may be stored in the storage unit 132 .
  • the storage unit 100 may determine two time periods, the first period being the initial time for storage, and the second period being an extended or additional time for item pickup, which may be available upon payment of an additional fee.
  • the user may indicate whether the item should be provided to another storage unit 100 upon the first period elapsing.
  • the process 300 F moves to block 310 F, and continues through the flow-chart until the process is terminated. If the item is not picked up within a first time period, the above notice is sent. If the item is not picked up within the second extended or additional time period, a second notice is sent.
  • the process 300 F advances to block 320 F where the item is identified as being held beyond its allowed retention period.
  • this designation is stored in a local database at the storage unit 100 , and in other embodiments, this designation is stored at a central database in a storage unit system.
  • the process 300 F designates the item for removal from the storage unit at block 322 F. In some embodiments, this designation is stored in a local database at the storage unit 100 , and in other embodiments, this designation is stored at a central database in a storage unit system.
  • the allowed storage time has elapsed, the item is returned to the sender, or the depositor is notified to come retrieve the item.
  • FIGS. 4 through 4D depict schematic illustrations of embodiments of storage unit systems 400 .
  • a storage unit system 400 comprises a storage unit 402 .
  • the storage unit 402 of the storage unit system 400 comprises a storage unit 402 as described with respect to item 100 in FIGS. 1-2 .
  • the storage unit system 400 comprises a plurality of storage units 402 .
  • the storage units 402 are configured for communication with other features of the storage unit system 400 across a network 406 .
  • the network may comprise a local area network (LAN) or a wide-area network (WAN).
  • the storage units 402 is wired to or wirelessly communicate with the network, via, for example, a cellular network.
  • the storage unit system 400 further comprises computing and memory resources. These computing resources may include one or several processors, computers, servers, or other computing resources.
  • the memory resources may include, for example different types of volatile or non-volatile memory.
  • a user or customer may sign up or register to be a user of the storage unit system 400 . By doing so, a customer can select that particular items the customer orders be sent to a specific location. A customer may also provide pick-up and delivery preferences at the time of registration. The information provided at registration may be stored in a customer database as described herein. A customer may sign up by accessing the network, establishing user identification and password, and other information that may be useful to facilitate pick-up and delivery of items.
  • Vendors, sellers, merchants, and other similar parties may also register to use the storage unit system 400 . By so doing, they can provide a convenient delivery option for a customer or user who orders an item from them.
  • the vendors may establish preferences for pick-up and delivery items for users of the storage system 400 .
  • the customer may not be a registered user, but may be identified as a guest user.
  • a guest user may be provided with a unique code or identifier, appropriate for a single or limited number of uses, and provide this code at a storage unit 100 in order to complete a transaction.
  • the computing and memory resources include, for example, a central management system 404 , one or several engineering support servers 408 , and an agent directory 410 .
  • each of these computing resources may comprise memory including stored instructions and one or more databases.
  • the central management system 404 comprises a computing resource such as, for example, a computer, a computer system, a server, one or several processors, or any other feature configured to receive and transmit information and instructions to and from the storage units 402 , receive and transmit information and instructions relating to item status and delivery, and receive and transmit information and instructions to and from other components of the storage unit system 400 .
  • the central management system 404 comprises a database 414 comprising information relating to the storage unit 100 and the item status.
  • the central management system 404 comprises memory 416 comprising instructions for the operation of the aspects of the storage unit system 400 .
  • the storage unit system 400 further comprises one or more engineering support servers 408 .
  • the engineering support servers may comprise a computing resource such as, for example, a computer, a computer system, a server, one or several processors, or any other desired computing resource capable.
  • the engineering support servers may comprise software located on the computing resource configured to maintain the functionality, security, and updatedness of storage unit software.
  • the engineering support servers 408 may utilize commercial security products to maintain the security of the storage unit system 400 . These products may include anti-virus products, anti-malware products, firewalls, and any other product or software configured to provide or improve security.
  • the engineering support servers 408 comprise software configured to monitor the functionality of software in different components of the storage unit system 400 , and specifically in the storage units 402 .
  • the software configured to monitor the functionality of software throughout the storage unit system 400 is configured to detect and repair issues in individual components of the storage unit system 400 or across the entire storage unit system 400 . Thus, in some embodiments, this feature is used to repair, upgrade, or replace the software used by components of the storage unit system 400 .
  • the storage unit system may additionally comprise an agent directory 410 .
  • the agent directory 410 may comprise stand-alone computing capability, or the information of the agent directory 410 is located in computing capability shared with one or more other components of the storage unit system 400 .
  • the agent directory 410 comprises a database 418 of individuals. In one embodiment, these individuals are affiliated through the operation and maintenance of the storage unit system 400 . In one embodiment, these individuals may be employees or contractors of the entity owning and controlling the storage unit system 400 . In some embodiments, the database 418 comprises information relating to the access provided to each individual. Thus, individuals within the database 418 are provided with different levels of access to the components of the storage unit system 400 or to the storage unit system 400 based on, for example, their responsibilities or any other factor.
  • the storage unit system 400 further comprises a customer directory 412 .
  • the customer directory 412 may comprise stand-alone computing capability, or the information of the customer directory 412 may be located in computing capability shared with one or more other components of the storage unit system 400 .
  • the customer directory 412 comprises a database 420 of individuals.
  • the individuals is, for example, individuals who have successfully completed the registration process for use of the storage unit system 400 , individuals who have begun the registration process for use of the storage unit system 400 , or individuals who have been invited to register for use of the storage unit system 400 .
  • information stored in the database 420 may include, for example, account and customer identification information, account preferences, payment information, and any other information associated with the customer and/or the account.
  • the customer identification information may include, for example, an account number, a user name, a password, a name, an address, or any other user identifying information.
  • the account preferences may include, for example, preferred delivery method, contact information, preferred contact method, preferred delivery locations, including, for example, a preference list identifying different storage units 402 and their comparative preference as delivery locations, and any other account preferences.
  • the information stored on database 420 is received from customer 422 during the registration process.
  • the customer 422 provides this information during the registration process across a network 424 , such as the internet.
  • the customer 422 may provide this information to a web-site during the registration process.
  • a web-site may handle customer related interactions such as customer registration, electronic parcel locker selection, contact information, and access management.
  • the customer directory 412 and the associated database 420 is separated from other components of the network by a security feature 426 .
  • the security feature may comprise, for example, a firewall, a filter, or any other feature, product, or software stored on the hardware configured to allow controlled and secure access of information from the database 420 by components of the storage unit system 400 .
  • the storage unit system 400 further comprises an agent access point 428 .
  • An agent access point 428 is configured to allow an agent to access the storage unit system 400 .
  • the agent access point 428 may comprise a variety of devices, including a PC, a laptop, a mobile device, a handheld device, a Smartphone, or any other device capable of requesting and receiving information across a network.
  • the agent access point 428 is configured to transmit information to the central management system 404 relating to items for delivery to a storage unit 402 .
  • the agent access point 428 is further configured to receive information from the storage unit system 402 relating to capacity for receiving the item at one or several storage units.
  • the agent access point 428 is configured to send a request to the storage unit system 400 to reserve a storage receptacle 132 for delivery at a storage unit 402 .
  • the different components of the storage unit system 400 may communicate via a communication link with each other.
  • the communication link is a wired or wireless connection.
  • the different components of the storage unit system 400 is redundantly connected, with a combination of different wired and/or wireless connections and links.
  • FIG. 4A depicts a schematic illustration of one embodiment of the storage unit system 400 .
  • the storage unit system 400 comprises a first storage unit 402 a , a second storage unit 402 , and a central server 430 .
  • the central server 430 depicted in FIG. 4A comprises a variety of features, including the databases and capabilities of the system as discussed in relation to FIG. 4 .
  • Central server 430 provides a central control station for the system 400 . For example, as requests for storage receptacle availability are received either at individual storage units 100 or via the network 424 , the request may be provided to are received As further depicted in FIG.
  • this communicating connection is wired or wireless, or a combination thereof. As depicted in FIG. 4A , this connection includes a transmission feature 434 capable of sending and receiving wireless communications.
  • the storage unit system 400 is communicatingly connected with a plurality of customers 422 a , 422 b , 422 c , and an agent 432 .
  • the communication to the customers 422 a , 422 b , and 422 c may be achieved through a variety of means, including, for example, an electronic communication such as an email 422 c or an SMS 422 b , or through delivery of written notification 422 a.
  • the customer 422 receives and transmits information to the storage unit system 422 .
  • the customer 422 accesses the storage unit system 422 using a computing device via the network and request information relating to the status of a delivery, the location of an item, the availability of specified storage units 402 , locations of storage units 402 , or any other desired information.
  • an agent 432 delivering items can communicate with customers 422 a , 422 b , 422 c , with a central server 430 and with other components of the storage unit system 400 .
  • this communication is via a wireless device, such as, for example, a handheld device, a Smartphone, a mobile device, or any other device capable of wireless network communications.
  • the wireless device communicates with the storage unit system via, for example, a transmission feature 434 .
  • such communication may allow an agent to receive and transmit real-time information relating to the availability status of storage units 402 and relating to the delivery of items.
  • the customer 422 may access the central server 430 via network 424 via a user interface existing on network 424 . Using the user interface, the customer 422 may check availability of one or more storage receptacles 132 in one or more storage units 100 located in a user-specified geographic area, capable of receiving a particular item. The customer 422 receives a report of storage units available to receive the particular item. The customer 422 may reserve a particular storage receptacle 132 via the user interface over the network, and then the customer 422 may physically go to the particular storage receptacle 132 and deposit an item as described herein.
  • a storage unit 100 containing an item designated for an intended recipient can send a notification or information about the item to the central server 430 , which can then route the notification or information to the customer 422 for whom the item is designated or intended.
  • the agent 432 may communicate its position continuously or at periodic intervals to the central server 430 .
  • the central server may also receive periodic updates about deposits and items in storage receptacles 132 .
  • the central server 430 sends a notification to the agent 432 directing the agent to pick up an item from or deliver an item to a particular storage unit 100 .
  • This notification may be coordinated by the central server 430 such that notifications are preferably sent to the agents 432 who are nearest in proximity to the storage unit containing the item to be picked-up or the storage unit to which the item is to be delivered.
  • the central server notifies the agent 432 whose planned route passes in proximity to the storage unit 100 where the item is to be picked up or delivered.
  • FIG. 5 depicts one embodiment of a process 500 of controlling a storage unit system 100 .
  • the process 500 is performed at the storage unit 100 , and a cooperating process is performed by computing resources elsewhere in the storage unit system 400 .
  • FIG. 5 depicts steps specifically performed by the storage unit, a person of skill in the art will recognize that any other component of the storage unit system 400 can perform similar or identical steps.
  • the messages when messages are sent and/or received, the messages may originate in the control unit 144 or in the central server 430 , as the circumstances require.
  • the central server 430 may control the process 500 , and may direct the operations of other components, including the sending of messages by the control units 144 .
  • the central server 430 may facilitate message and information sending between various components of the storage unit system 400 according to the processes and methods described herein.
  • the process 500 moves to decision state 502 and determines if a designated time interval has passed.
  • the time interval may be any specified time interval. In some embodiments, the time interval may be, for example, 1 second, 1 minute, 5 minutes 15 minutes, 30 minutes 1 hour, 12 hours, 1 day, 1 week, or any other desired time interval.
  • the time interval may be determined by a number of factors, including, for example, the frequency with which customers use the storage unit 100 , the frequency with which software updates of hardware maintenance is required, the location of the storage unit 100 , the system bandwidth and/or processing capabilities, and/or any other factor.
  • an alive message is sent as depicted at block 504 . This message indicates that the storage unit 100 is properly functioning, and has no specific needs.
  • the process 500 moves to block 506 and await receipt of a response to the alive message. Once the response to the alive message is received, the process 500 moves to decision state 508 and determines if the response is an acknowledgement.
  • An acknowledgement may comprise a message indicating that the alive message was received. In some embodiments, an acknowledgement may include further instructions for execution by the storage unit. In some embodiments, the acknowledgement may not include any instructions. If the response is an acknowledgment, then the process terminates at block 510 .
  • a configuration update may provide a software update or software patch to maintain and improve the operating system of the storage unit 100 .
  • a status or statistics request message is periodically requested to provide an update on usage of the storage unit 100 , usage of the individual storage receptacles 132 of the storage unit 100 , any maintenance requests, present availability of storage receptacles, and/or any other information relating to the storage unit.
  • a customer update message may provide, for example, an update relating to customers who have used the storage unit 100 . This may include, for example, user identification information, user passwords, user pictures, and identification of user transactions with the storage unit 100 such as, for example, the picking-up or depositing of one or several items.
  • the process moves to block 518 and a customer update is provided. After providing the customer update, the process terminates at block 520 .
  • the process moves to block 522 and requests a new response as the response was not of an expected type, in an expected format, or otherwise not readable. After requesting a new response, the process terminates at block 524 .
  • the process moves to block 526 and determines the status of the storage unit 100 .
  • This may include, for example, determining the availability of storage receptacles 132 , determining whether any maintenance or updates are required, determining how many storage receptacles 132 are occupied, determining how many storage receptacles 132 are reserved, and making any other determination relating to the status of the storage unit 100 .
  • the process then moves to block 528 and determines storage unit 100 statistics.
  • These statistics may include, for example, the average number of available storage receptacles 132 , the average number of occupied storage receptacles 132 , the average number of reserved storage receptacles, the number of customers who have used the storage receptacle, the average number of customers using the storage receptacle in a specified time period, the actual number of customers using the storage receptacle in a specified time period, the average amount of time an item is left in the storage receptacle 132 before being picked-up, or any other desired statistic relating to the storage unit 100 .
  • the process 500 then moves to block 530 and the status and statistics message is sent. In some embodiments, the status and statistics messages are sent to the central server 430 . The process 500 then terminates at block 532 .
  • the process moves to block 534 and creates a local backup of the old software configuration.
  • This backup may be of the entire software configuration, or portions of the software configuration that will be replaced by the present configuration update.
  • the process 500 moves to block 536 and evaluates the new configuration. This evaluation may be configured to determine which portions of the software configuration will be updated, to detect any obvious errors in the new configuration, and to screen the new configuration for security threats, such as, malware and/or viruses.
  • the process then moves to decision state 544 and determines if the new configuration may be activated. If the new configuration may be activated, the process moves to block 546 and the new configuration is activated. The process then terminates at block 548 .
  • the process determines that the new configuration cannot be activated, the process moves to block 538 and the old, backup configuration is activated. After activating the backup configuration, the storage unit transmits an error message indicating that the new configuration cannot be activated at block 540 .
  • the process 500 then moves to block 542 and the storage unit 100 receives a new configuration message. The process then returns to block 536 and the new configuration is evaluated. From this block, the process moves to block 544 and proceeds as described above.
  • a status message may comprise information relating to, for example, the status of the storage unit 100 and the status of the storage receptacles 132 .
  • This may include information relating to any required maintenance, the availability of storage receptacles 132 , the number and identification of storage receptacles 132 occupied by an item, the number and identification of storage receptacles 132 reserved for receiving an item, the length of time that items have been in the occupied storage receptacles 132 , and any other desired status information.
  • process 500 determines that a status message should be sent, then the message is sent at block 554 , and the process terminates at block 556 .
  • a statistics message may include, for example, the average number of available storage receptacles 132 , the average number of occupied storage receptacles 132 , the average number of reserved storage receptacles, the number of customers who have used the storage receptacle, the average number of customers using the storage receptacle in a specified time period, the actual number of customers using the storage receptacle in a specified time period, the average amount of time an item is left in the storage receptacle 132 before being picked-up, or any other desired statistic relating to the storage unit 100 . If the statistics message should be sent, then the process moves to block 560 and the message is sent and the process terminates at block 556 .
  • an error message may report a malfunction of the hardware or software of the storage unit 100 .
  • an error message is sent when a door 136 of a storage receptacle 132 cannot be shut and/or re-secured.
  • an error message is sent when some aspect of the software fails to properly operate. If an error message should be sent, then the process moves to decision state 564 and the error message is sent, after which the process terminates at block 566 .
  • An error message may be sent if a printer is out of paper, a scanner fails, a storage receptacle 132 fails, high heat or humidity are detected, vandalism detected, power failure, or other error conditions.
  • the process moves to block 568 and a request configuration message is sent.
  • the process then moves to block 570 and a configuration message is received.
  • the process then proceeds to back up the old configuration as depicted at block 534 and to evaluate the new configuration at block 536 .
  • the process then proceeds to decision state 544 and proceeds through the flow-chart as discussed above.
  • Some embodiments of a storage unit system 400 include security features to protect deposited items and to avoid accidental removal of the wrong item.
  • One of these features is the user identification system.
  • One process 500 A used for user identification is depicted in FIG. 5A .
  • the storage unit system 400 includes security features.
  • a storage unit 100 may comprise an accelerometer configured to identify an abrupt, sharp, or other unexpected movement of the storage unit 100 , and communicate this acceleration as evidence of tampering or attempted tampering.
  • the cameras associated with storage unit 100 including the camera on the control cabinet 146 and on the roof 124 may be motion activated and provide monitoring of transactions.
  • These security measures may be provided to meet stringent standards as requested or required by a particular organization, such as, for example, the United States Postal Service.
  • the storage unit system specifically the storage units 100 , may be configured to meet underwriting laboratory (UL) requirements, ergonomic requirements, or specific industry standard requirements.
  • UL underwriting laboratory
  • Process 500 A begins at block 502 A when the user identification and password are received.
  • the entered user identification and picture captured at the time of entry of the user identification are stored.
  • decision state 506 A determines whether the customer identification is a default agent identification. The decision may be based on a list of agent identification stored on database 171 in memory 170 .
  • the process moves to block 508 A and the identification and entered password are locally authenticated by the storage unit 100 where the identification and password were entered.
  • the process then proceeds to decision state 510 and determines if the entered password is correct. If the password is incorrect, the process moves to block 512 A and access to the storage unit 100 is denied.
  • the process moves to block 514 A and access is allowed.
  • the process then moves to block 516 A and the storage unit 100 transmits a logged-in message to the central management system 404 .
  • the logged-in message may include the date and time the user logged in to the storage unit.
  • the logged-in message may include the user identification, password, and/or image captured at the time of user log-in.
  • the process 500 A then moves to block 518 A and the storage unit performs the operations requested by the agent and outlined throughout the present specification.
  • the process 500 A then ends at block 520 A.
  • the process moves to block 522 A and transmits the user identification and password to the customer directory 412 and requests verification of the identification and password by the customer directory 412 .
  • the process then moves to block 524 A and receives the response transmission.
  • the process then moves to decision state 526 A and determines if the identification and password are verified. If the identification and password are not verified, the process moves to block 528 A and access to the storage unit is denied.
  • the identification and password are verified by comparing the transmitted user identification and password to prestored user identification and password contained in customer directory 412 .
  • a user may provide the prestored user identification and password upon signing up to use the storage system 400 , or by registering as a customer of the storage system 400 .
  • the process moves to block 530 A and access to the storage unit is allowed.
  • the process then moves to block 532 A and the storage unit 100 sends a logged-in message to the central management system 404 .
  • the logged-in message may include the date and time the user logged in to the storage unit.
  • the logged-in message may include the user identification, password, and/or image captured at the time of user log-in.
  • the process 500 A then moves to block 534 A and the storage unit performs the operations requested by the user and outlined throughout the present specification.
  • the process 500 A then ends at block 536 A.
  • FIG. 5B depicts one embodiment of the process 500 B of customer verification performed using the customer directory 412 .
  • the process 500 B begins at block 502 B when the customer identification and password and a request for authentication of the customer identification and password are received.
  • the process 500 B moves to block 504 B and the customer directory 412 is queried.
  • the process 500 B then moves to decision state 506 B and determines if the customer identification and password match information stored in the customer directory 412 . If the customer identification and password do not match the information stored in the customer directory, then the process 500 B moves to block 508 B and a response is transmitted to the storage unit 100 that indicates that the identification and password combination are incorrect.
  • the process 500 B moves to block 510 B, and the response is transmitted to the storage unit 100 indicating that the identification and password combination is correct.
  • the process 500 B then moves to block 512 B and a logged-in message is received from the storage unit 100 indicating that the customer has successfully logged-in.
  • the logged-in message may include information relating to the user and the log-in, including, for example, the customer password, customer identification, customer image captured during log-in, date of log-in, time of log-in, or any other information related to the log-in.
  • the process 500 B then moves to block 514 B and the logged-in message is stored, and then the process terminates at block 516 B.
  • FIG. 5C provides further detail into the steps of some processes used in picking-up an item from a storage unit 100 when the storage unit 100 is functioning as part of a storage unit system 400 .
  • FIG. 5C depicts one embodiment of a process 500 C for requesting confirmation of item pick-up as depicted in block 312 B of FIG. 3B . Accordingly, the steps of the present process 500 C occur within block 312 B of FIG. 3B .
  • the process 500 C for requesting confirmation of item pick-up begins at block 522 C by prompting the user to pick-up the item.
  • This prompt may be, for example, in addition to an indication of which storage receptacle 132 contains the item, and in addition to opening of the storage receptacle 132 containing the item.
  • the process 500 C advances to block 524 C where the user is prompted to scan an identifier on the item.
  • this may comprise, for example, scanning a computer readable code, receiving a radio frequency transmission, scanning a text string, or scanning any other identifying feature of the item.
  • the process 500 C advances to block 526 C, where the storage unit 100 receives data from the scanning of the identifier.
  • the storage unit 100 After receiving data from the scanning of the identifier as depicted in block 526 C, the storage unit 100 prompts the user to confirm the pick-up of the item at block 528 C. The process 500 C then advances to decision state 530 C where it determines whether a user signature is required. If a signature is required, the storage unit 100 prompts the user to provide a signature as depicted in block 532 C. The storage unit then receives the signature as depicted in block 534 C.
  • the process 500 C moves to block 536 C and stores pick-up-information.
  • This information may include, for example, the user identification, the user password, the image captured at the time of log-in, the user image captured at the time of pick-up or pick-up confirmation, the item number, and/or any other information relating to the item pick-up.
  • the process 500 C then moves to block 538 C and requests and receives information relating to the communications status of the storage unit 100 .
  • the process then proceeds to decision state 540 C and determines whether the storage unit is online and able to communicate with other components of the storage unit system 400 . If the storage unit is not online, the process moves to block 542 C and waits until the communications with the storage unit system 400 have been reestablished and the storage unit 100 is online. After the storage unit 100 returns online, or if the storage unit is online in decision state 540 C, the process moves to block 544 C and the storage unit transmits the confirmation to the other components of the storage unit system 400 . The process then terminates at block 546 C.
  • FIG. 5D depicts one embodiment of aspects of the process 500 D for depositing items at a storage unit 100 that is functioning as part of a storage unit system 400 .
  • the process 500 D begins at block 502 D when the storage unit 100 receives a user input indicating intent to deposit an item.
  • the process 500 D moves to block 504 D and requests and receives information relating to the storage unit 100 communications status, and specifically to the ability of the storage unit 100 to communicate with other components of the storage unit system 400 .
  • the process then moves to decision state 506 D and determines if the storage unit 100 is online and may communicate with other components of the storage unit system 400 . If the storage unit is online, the process moves to block 508 D, and the user continues with the deposit of the item following processes outlined in this specification.
  • the process moves to block 510 D and communicates to the user that items cannot be presently deposited. The process then terminates at block 512 D.
  • FIG. 5E depicts one embodiment of a process 500 E for registering users to allow access to the storage units 402 of the storage unit system 400 .
  • Process 500 E moves to block 502 E and receives user registration information.
  • user registration information may be received in electronic or non-electronic form.
  • a user may fill out a registration form. This form may be, for example, delivered to an agent of the storage unit system 400 who can verify the user information.
  • the user can fill out and submit an electronic form located, for example, on a website.
  • This user information may include, for example, a desired username, a desired password, the user's name, the user's address, the user's preferred storage unit 402 locations, the user's email address, the user's telephone number, and any other desired information.
  • the process then moves to block 504 E and requests user authentication and completion of registration.
  • the request may be made via any form of communication, including electronic communication, such as, for example, email, SMS, telecommunications, mail, or any other desired form of communication.
  • the request for authentication and completion of registration may request verification of the already received information, further information about the user, and that the user contacts an agent of the storage unit system 400 for verification of user provided information.
  • the process then moves to block 506 E and receives the completed and authenticated registration information from the user.
  • the process then moves to decision state 508 E and determines if the user information may be validated.
  • the user information is validated by comparison of user submitted information to public or secure information relating to the user.
  • the user information is validated by a comparison to secure information maintained by a postal agency such as, for example the United States Postal Service.
  • process 500 E moves to block 510 E and follow-up is requested from an agent 432 in order to determine whether the user information was correct, or whether there is an error in the system. If the used information is validated, process 500 E proceeds to block 512 E and the user account is designated as active. The process then moves to block 514 E and notification of account activation is sent to the user. In some embodiments, this may include sending a user identification and user password for accessing the storage units 400 . Following notification, the process ends in block 516 E. In some embodiments, this includes providing a computer readable card or object containing information uniquely identifying the user. A person of skill in the art will recognize that a variety of methods of identifying a user may be used and the present disclosure is not limited to any specific form of user identification.
  • the storage unit system 400 facilitates the delivery of an item by tailoring delivery to a recipient's delivery preferences.
  • the delivery preferences of a recipient may be provided to the storage unit system 400 upon deposit of the item.
  • the delivery preferences of a recipient may be provided upon registering as a customer or user of the storage unit system 400 , and the delivery preferences may be stored in the customer data 412 .
  • FIG. 5F depicts one embodiment of process 500 F used in connection with a storage unit system for delivering an item.
  • the process 500 F begins at block 502 F and receives a request for delivery of an item to a storage unit 402 .
  • the process 502 F then proceeds to block 504 F and requests and receives information relating to a preferred storage unit 402 .
  • the preferred storage unit may be indicated by a user or customer upon depositing the item, or by the user when registering or signing up to use the storage unit system 412 .
  • a customer may specify one or more preferred storage units 402 for receiving item delivery. In some embodiments, these preferences are ranked from most preferential to least preferential.
  • a user is assigned a default storage unit 402 .
  • the default storage unit 402 may comprise a vast number of storage receptacles 132 , and may be located, at, for example, a post office.
  • evaluation of the availability of preferred storage units 402 based on their preference rank results in placement of the item in the most preferred storage unit 402 with an available storage receptacle 132 of adequate size to hold the item.
  • the process 500 F then moves to block 506 F and determines if the preferred storage unit can receive the item. If the evaluated storage unit 100 cannot hold the item, the process 500 F moves to decision state 508 F and determines if the customer has an additional preferred storage unit 402 . If the customer has an additional preferred storage unit, then the process returns to block 506 F and determines if that next preferred storage unit 402 can receive the item.
  • the process 500 F moves to decision state 510 F and determines if a default storage unit 402 is available. If a default storage unit 402 is available, then the process 500 F moves to decision state 512 F and determines if the default storage unit 402 can receive the item. If the default storage unit 402 cannot receive the item, or if there is no default storage unit 402 , then the process moves to block 514 F and the item is designated for alternate delivery. In some embodiments, alternate delivery may comprise in person delivery, or delayed delivery when one of the preferred or default storage units 402 can receive the item.
  • the process then proceeds to block 518 F and reserves the required storage receptacle 132 in the desired storage unit 402 for receipt of the item.
  • this reservation may be made through communication with the central management system 404 .
  • the reservation is made by communication with the storage unit 402 to which the item will be delivered.
  • the reservation is made by a communication to both the storage unit 402 to which the item will be delivered and to the central management system 404 .
  • the reservation is communicated to central server 430 , which maintains a database of the status of each storage receptacle 132 within storage unit system 400 .
  • the status includes which storage receptacles 132 are available, which are occupied, and which have been reserved, thus preventing the storage unit system 400 from reserving a particular storage receptacle 132 to more than one user or customer.
  • the process 500 F then proceeds to block 520 F and requests updated capacity status from the storage unit 402 to which the item will be delivered.
  • the updated capacity status is then stored in the database 414 in the central management system 404 , updating the capacity information for the storage unit as depicted in block 522 F.
  • the process then moves to block 524 F and communicates delivery information to the recipient.
  • This information may be communicated with any communication method, including, for example, electronic communication, telecommunication, or postal communication, and the process terminates at block 526 F.
  • FIG. 6 depicts one exemplary process 600 for matching delivery to a customer's preference.
  • the process 600 begins at block 602 and receives item recipient information. This information may include item information, recipient identification, recipient delivery preferences, recipient physical address, recipient storage unit address, and any other recipient information. The information may be provided by the user who deposits the item, or by a vendor or merchant who requests that an item be delivered via the storage unit system 400 .
  • the process then moves to decision state 604 and determines if the recipient is registered for storage unit delivery. If the recipient is not registered for storage unit delivery, the process is terminated at block 606 .
  • the process moves to decision state 608 and determines if the recipient has requested first attempt personal delivery.
  • First attempt personal delivery occurs when the agent delivering the item makes a first attempt to deliver the item to the physical address or other specified location associated with the recipient. If the recipient wants first attempt personal delivery, then the process moves to block 610 and the agent attempts to deliver the item to the recipient. The process then moves to decision state 612 and determines if the recipient received the item by accessing pick-up confirmation information of control unit 144 or central server 430 . If the recipient received the item, then the process terminates at block 614 .
  • the process moves to block 616 and prepares for item delivery to a storage unit 402 .
  • this may include placing a unique identification feature on the item, scanning the identification feature to enter the item into the system, entering the recipient information into the system so as to associate the recipient information with the item, and any other steps.
  • this information relating to the item identification and the recipient information is stored in the database 414 of the central management system 404 .
  • the process then proceeds to block 618 and the customer is notified of the pending delivery to the storage unit 402 . As mentioned above, this notification may be provided electronically, by telephone, or by writing.
  • the process then proceeds to block 620 and the delivery procedure continues as outlined throughout this specification. After completion of the delivery procedure, the process terminates as depicted at block 622 .
  • FIG. 6A depicts one embodiment of a process 600 A used by an agent in delivering an item.
  • the process 600 A may be performed by the agent with a device configured to network communication such as, for example, a computer, a Smartphone, a tablet, a handheld device with network access, a wireless device with network access, or any other device with network communication capability.
  • the process 600 A begins at block 602 A when item recipient information is received.
  • the process 600 A continues to block 604 A and requests and receives information relating to whether the recipient receives storage unit deliveries.
  • the process 600 A continues at decision state 606 A and determines if the recipient receives storage unit deliveries. If the recipient does not receive storage unit deliveries, the process 600 A terminates at block 608 A. If the recipient receives storage unit deliveries, the process 600 A continues at block 610 A and requests and receives information relating to whether the recipient receives first attempt deliveries.
  • the process 600 A continues to decision state 612 A and determines if the recipient receives first attempt deliveries. If the recipient receives first attempt deliveries, the process 600 A continues to block 614 A when delivery of the item is attempted. At decision state 616 A, the process 600 A determines if the delivery of the item was successful based on delivery status provided by an agent 432 . If the delivery was successful, the process 600 A terminates at block 618 A. If the delivery attempt was unsuccessful, then the process 600 A moves to block 620 A and the recipient is notified of the pending delivery to the storage unit 402 .
  • the process 600 A After notifying the recipient of the pending delivery to the storage unit 402 , or if the recipient does not receive first attempt deliveries, the process 600 A continues to block 622 A and sends a request for the location of the preferred and available storage unit 402 .
  • the process 600 A receives information relating to the location of the preferred and available storage unit 402 .
  • the process 600 A continues to block 626 A and sends a request to reserve an available storage receptacle 132 .
  • the process 600 A continues at block 628 A where the item is delivered to the reserved storage receptacle 132 at the designated storage unit 402 .
  • the recipient is notified of the successful delivery of the item to the storage unit 402 and provided information relating to picking-up of the item from the storage unit 402 . In some embodiments, this information may include a time frame in which pick-up is required, item identification information, any other information required to retrieve the item, and/or any other desired information.
  • the process 600 A then terminates at block 632 A
  • the storage unit is configured for the sale of postage to facilitate customer deposit of items for delivery.
  • the storage unit 402 may be configured to receive indicia of a purchase of postage and to dispense postage to facilitate customer deposit of items for delivery.
  • Some embodiments relate to a system in which the purchase of postage is remote from the storage unit 402 , such as, for example over the internet, and postage is dispensed at the postage in response to inputting an identifier of the postage purchase to the storage unit 402 .
  • FIG. 7 depicts one embodiment of a process 700 that may be used in purchasing and obtaining postage. The process 700 begins at block 702 with the receipt of the selection of postage for purchase.
  • This selection may comprise the designation of the item size and the desired time frame for delivery, the selection of postage of a specific value, or any other designation of postage type.
  • the process 700 continues at block 704 and receives shipping information.
  • This information may include, for example, the recipient name, the recipient address, the mailer name, the mailer address, and any other information required for transport of the item.
  • the process 700 continues at block 706 with the selling of the postage. This step may require payment processes, such as providing electronic payment information such as credit card or bank card number, payment of cash, or any other payment process.
  • the process 700 continues at block 708 with the distribution of a purchased postage identifier.
  • the purchased postage identifier may comprise a unique identifier that identifies the specific transaction, the type of postage purchased, and, in some embodiments, other shipping details.
  • the identifier may comprise a text string, or a computer readable code such as, for example, a bar code, including linear barcodes, 2D barcodes, or any other barcode.
  • the identifier is printable, transmitted, such as, by email.
  • the process 700 continues at block 710 when the system receives the identifier of the postage purchase at a location capable of printing the postage.
  • this location is at, for example, a storage unit.
  • the identifier is entered into the postage printing components, for example, into the storage unit.
  • the identifier is manually entered into the storage unit 402 .
  • the identifier is scanned into the storage unit 402 via the scanner 150 .
  • the postage printing component may dispense the printed postage.
  • the printer 152 of the storage unit may print the postage. After printing the postage, the process may terminate at block 714 .
  • the method of FIG. 7 is used to make other payments associated with an item, such as, for example, payment of customs, payment of taxes, post office box payments, or any other payments. As shown above, these payments may be made at a location separate from the storage unit 402 and the storage unit 402 is used to print labeling indicative of the completion of these payments.
  • the storage unit 402 and/or storage unit system 400 is used to facilitate new types of deliveries.
  • a customer storage unit address is used to facilitate anonymous delivery of items. As the customer storage unit address does not identify the customer or their physical address, the customer storage unit address may allow delivery of items to a customer without disclosing the identity of the customer to the originator of the item. This anonymity may facilitate customer safety and privacy in all transactions, and may be particularly beneficial in electronic transactions, or transaction of sensitive items.
  • a storage unit 402 may be used as an unmanned sales merchant office.
  • a storage unit 402 may be wholly or partly assigned for use to a merchant, and items ordered from the merchant are delivered to the storage unit 402 .
  • these deliveries are available to registered users of the storage unit.
  • these deliveries are available to unregistered recipients of the storage unit 402 .
  • a unique identifier is be used to identify the recipient to allow the recipient to pick-up the delivered item.
  • a government issued identification is be used as the unique identifier.
  • the merchant provides a unique identifier, such as a transaction number, a code, a password, a computer readable identifier, or any other unique identifier to the item recipient.
  • a unique identifier such as a transaction number, a code, a password, a computer readable identifier, or any other unique identifier to the item recipient.
  • the storage unit 402 Upon inputting of the unique identifier, the storage unit 402 allows the recipient to access their item.
  • the storage unit 402 is be used in connection with day- and/or time-specific deliveries.
  • the storage unit includes instruction not to allow access to the contents of storage receptacles containing the items for day- and/or time-specific delivery until the designated day and/or time has passed. Delivery capability may beneficially facilitate sales and deliveries of items having a particular release date, such as the release date of a product, including, for example, a book, a video, a device, a toy, or any other item.
  • the storage unit system 400 is configured to enable proactive inventory management at the storage unit 402 and/or to enable customers to determine availability of storage receptacles at the delivery location before sending an item.
  • proactive inventory management increases efficiency of operations.
  • the storage unit system 400 is configured to provide a vendor, business entity, or other entity the ability to reserve a particular storage receptacle 132 on a one-time basis or on a subscription basis.
  • a portion or all of the storage receptacles 132 at a given storage unit 402 may be assigned to a specific customer.
  • a customer may be assigned a specific storage receptacle 132 , and only items for that customer are delivered to that receptacle 132 .
  • DSP digital signal processor
  • ASIC application specific integrated circuit
  • FPGA field programmable gate array
  • a general purpose processor may be a microprocessor, but in the alternative, the processor may be any conventional processor, controller, microcontroller, or state machine.
  • a processor may also be implemented as a combination of computing devices, e.g., a combination of a DSP and a microprocessor, a plurality of microprocessors, one or more microprocessors in conjunction with a DSP core, or any other such configuration.
  • a software module may reside in RAM memory, flash memory, ROM memory, EPROM memory, EEPROM memory, registers, hard disk, a removable disk, a CD-ROM, or any other form of storage medium known in the art.
  • An exemplary storage medium is coupled to the processor such the processor reads information from, and write information to, the storage medium.
  • the storage medium may be integral to the processor.
  • the processor and the storage medium may reside in an ASIC.
  • the technology is operational with numerous other general purpose or special purpose computing system environments or configurations.
  • Examples of well-known computing systems, environments, and/or configurations that may be suitable for use with the invention include, but are not limited to, personal computers, server computers, hand-held or laptop devices, multiprocessor systems, microprocessor-based systems, a microcontroller or microcontroller based system, programmable consumer electronics, network PCs, minicomputers, mainframe computers, distributed computing environments that include any of the above systems or devices, and the like.
  • instructions refer to computer-implemented steps for processing information in the system. Instructions may be implemented in software, firmware or hardware and include any type of programmed step undertaken by components of the system.
  • a microprocessor may be any conventional general purpose single- or multi-chip microprocessor such as a Pentium® processor, a Pentium® Pro processor, a 8051 processor, a MIPS® processor, a Power PC® processor, or an Alpha® processor.
  • the microprocessor may be any conventional special purpose microprocessor such as a digital signal processor or a graphics processor.
  • the microprocessor typically has conventional address lines, conventional data lines, and one or more conventional control lines.
  • the system may be used in connection with various operating systems such as Linux®, UNIX® or Microsoft Windows®.
  • the system control may be written in any conventional programming language such as C, C++, BASIC, Pascal, .NET (e.g., C#), or Java, and ran under a conventional operating system.
  • C, C++, BASIC, Pascal, Java, and FORTRAN are industry standard programming languages for which many commercial compilers may be used to create executable code.
  • the system control may also be written using interpreted languages such as Perl, Python or Ruby. Other languages may also be used such as PHP, JavaScript, and the like.

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US13/706,255 2011-12-05 2012-12-05 System and method of coordinating electronic parcel locker availability Active US9052992B2 (en)

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US13/706,234 Active US9223315B2 (en) 2011-12-05 2012-12-05 Method of controlling item delivery to an electronic parcel locker
US15/638,198 Active US9958877B2 (en) 2011-12-05 2017-06-29 System and method of control of electronic parcel lockers
US15/638,244 Active 2033-01-01 US10281931B2 (en) 2011-12-05 2017-06-29 System and method of control of electronic parcel lockers
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US15/638,244 Active 2033-01-01 US10281931B2 (en) 2011-12-05 2017-06-29 System and method of control of electronic parcel lockers
US15/927,552 Active 2034-03-30 US11226640B2 (en) 2011-12-05 2018-03-21 System and method of control of electronic parcel lockers

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US9223315B2 (en) 2015-12-29
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US20170300068A1 (en) 2017-10-19
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US20130166067A1 (en) 2013-06-27
US10281931B2 (en) 2019-05-07
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US20180210468A1 (en) 2018-07-26
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