201237796 六、發明說明： 【發明所屬之技術領域】 本發明係有關於被設置在自動櫃員㉝（Aut_tic201237796 VI. Description of the invention: [Technical field to which the invention pertains] The present invention relates to being placed in an automatic teller 33 (Aut_tic
Teller Machine’ ATM)與帳務系統處理裝置之間的中繼裝 置、自動櫃員系統、資訊中繼方法以及程式。 【先前技術】 設置在金融機關的自動櫃員機（ATM)係在進行現金的 存入取出將表示該内容的帳務系統資訊傳送至該金融 機關的帳務系統處理裝置。帳務系統處理裝置係使用所被 傳送而來的帳務系統資訊，管理在ATM所進行的處理。 此外，在ATM會有發生障礙的情形。此時，㈣係將 該障礙資訊傳送至帳務系統處理裝置。帳務系統處理裝置 方接收障礙資訊時’生成表示已發生障礙的資訊，將所生 成的資Λ輸出至有別於帳務系統處理裝置而另外設置的管 理終端機H终端機係根據所接㈣的f訊來進行處理。 —方面，以關於在金融機關所使用的金融系統的技 術而。係、有例如專利文獻i所記載的技術。該技術係關 於有關擴張性優異的閑㈣統者，解析所接收到的訊息内 容，來決定該訊息的傳送目的地。 (先前技術文獻） (專利文獻） (專利文獻丨）日本特開201 0-239494號公報 201237796 【發明内容】 (發明所欲解決的課題） 若在ATM發生障礙時，必須正確掌握該障礙的内容。 但是，若《據在帳務系統處理裝置所生成的資訊來進行 處理時，在帳務系統處理裝置處理時會有在資料載置雜訊 的可此性*因此會有益法管 4P . rp1( 1 沄止確掌握由ATM所被傳送之關於 障礙的資訊的可能性。 本發明之目的在可正確掌握關於纟ATM所被傳送的障 礙的資訊。 (用以解決課題的手段） 藉由本發明，提供一種中繼裝置，其係被設置在自動 櫃員機（Automatic Teller Machine，ATM)與帳務系統處 理裝置之間的中繼裝置，其包括： 資Λ接收手4又，其係接收由前述A]被傳送至前述帳 務系統處理裝置的ATM資訊； 身訊判斷手段，其係判斷前述ATM資訊的種類； 帳務系統資訊傳送手段，其係當前述資訊判斷手段判 斷出前述謂資訊為帳務系統資訊時，將該ATM資訊傳送 至前述帳務系統處理裝置；及 障礙資訊傳送手段，其係當前述資訊判斷手段判斷出 前述ATM資訊為表示在前述ATM發生障礙的障礙資訊時， 將該ATM資訊傳送至管理終端機。 藉由本發明，提供—種自動櫃貝H其& # : 4 201237796 自動櫃員機（Au tomat i c Teller Machine，ATM); 帳務糸統處理裝置，其係與前述ATM進行通訊； 中繼裝置，其係被設置在前述atm與前述帳務系統處 理骏置之間；及 官理終端機’其係與前述中繼裝置進行通訊， 前述中繼裝置係包括： 資訊接收手段’其係接收由前述ATM被傳送至前述帳 務系統處理裝置的ATM資訊； 資訊判斷手段’其係判斷前述ATM資訊的種類； 帳務系統資訊傳送手段，其係當前述資訊判斷手段判 出剛述ATM資訊為帳務系統資訊時，將該atm資訊傳送 至前述帳務系統處理裝置；及 ^障礙資訊傳送手段，其係當前述資訊判斷手段判斷出 艮述ATM負訊為表示在前述ATM發生障礙的障礙資訊時， 將剛述ATM資訊傳送至前述管理終端機。 藉由本發明，提供一種資訊中繼方法，其係使用被設 自動榧員機（Automatic Tel ler Machine，ATM)與帳 2系統處理裝置之間的中繼裝置來將f訊進行中繼的資訊 中繼方法，其中， 由被設置在前述ATM與前述帳務系統處理褒置之間的 繼裝置接收由前述ATM被傳送至前述帳務系統處理震置 的ATM資訊， 前述中繼裝置判斷前述ATM資訊的種類， 當前述中繼裝置判斷出前述atm杳1 &丄 ，山月』k Λ1Μ貝汛為帳務系統資訊 201237796 時將該ATM貝讯傳送至前述帳務系統處理裝置， 當前述中繼裝置判斷出前述ATM資訊為表示在前述 ATM發生障礙的障礙資訊時，將該A]資訊傳送至管理终 端機。 '' 藉由本發明，提供—種程式，其係被設置在自動櫃員 機（Aut0matlc Teller Machine，atm)與帳務系統處理裝 置之間的中繼裝置所使用的程式，其中， 使前述中繼裝置具有以下功能： 接收由前述ATM被傳送至前述帳務系統處理裝置的 atm資訊的功能； 判斷前述ATM資訊的種類的功能； 、，當前述ATM資訊為帳務系統資訊時，㈣則資訊傳 送至前述帳務系統處理裝置的功能；及 當前述ATM資訊為表示在前述ATM發生障礙的障礙資 訊時，將該ATM資訊傳送至管理終端機的功能。 (發明效果） 藉由本發明，管理終端機係可正確掌握關於由ATM所 被傳送的障礙的資訊。 上述目的、及其他目的、特徵及優點係可由以下所述 之較佳實施形態、及其所附帶的以下圖示更加清楚可知。 【實施方式】 以下使用圖示，說明本發明之實施形態。其中，在所 6 201237796 有圖示中’對於相同構成要素係標註相同的符號，且適當 省略說明。 (第1實施形態） 第1圖係顯示第1實施形態之自動櫃員（ATM)系統之 功能構成的區塊圖。該ATM系統係在金融機關所被使用的 系統匕括自動櫃貝機（Automatic Teller Machine， ATM) 100、帳務系統處理裝置2〇〇、中繼裝置3〇〇、以及管 理終端機400。ATM1〇〇係分別被設置在金融機關的複數店 舖帳務系統處理裝置2 〇 〇係管理在atm 1 〇 〇所被處理的現 金交易明細。中繼裝置30〇係被設置在ATM1 00與帳務系統 處理裝S 200之間，中繼& ATM1〇〇朝向帳務系統處理裝置 200所被傳送的ATM資訊。卩ATM資訊的種類而言，係有 表不在ATM1 GG的現金交易明細的帳務系統資訊、及表示在 ATM100發生障礙的情形的障礙資訊。中繼裝置係當A· 資訊為帳務系統資訊時，對帳務系統處理裝置_傳送A] 資nil jt匕外中繼裝置3〇〇係若ATM資訊為障礙資訊時，對 S理、、端冑400傳送ATM資訊。在本實施形態中，中繼裝 置3〇0雖然亦對管理終端機_傳送帳務系統資訊，但是 對帳務系統處理褒置2。0並未傳送障礙資訊。 帳務系、4處理裝置2gq係被設置在例如金融機關的資 料中、。此外管理終端冑4〇〇係被設置在金融機關的呼叫 中〜’根據所接收到的障礙資訊，將atm_的障礙狀況輸 ^❹^ 11 °由於管理終端貞400被設置在呼叫中 201237796 心’哞叫中心的職員係當有來自被設置在ATM 1 0 0的旁邊的 聯絡用電話終端機的聯絡時，可簡單掌握該ΑΤΜ1 00現在成 為什麼樣的狀態。但是，管理終端機400係除了呼叫中心 以外，亦可設置在資料中心。此時，對複數管理終端機400 係傳送同一資訊。 在本實施形態中，金融系統係包括複數個ATM 1 0 〇。在 ATM 100係被賦予有將該ATM100與其他ATM1 00作識別的 ATM識別資訊。接著，在ATM資訊係包含有成為該ATM資 訊之送訊源的ATM1 00的ATM識別資訊。此外，在ATM資訊 亦包含有表示生成該atm資訊的時刻的時刻資訊。 其中，ATM1 00與中繼裝置300之間的通訊、中繼裝置 3〇〇與帳務系統處理裝置2〇〇之間的通訊、中繼裝置3〇〇 與管理終端機400之間的通訊係使用相同的通訊協定，具 體而 s 為 TCP/ip C Transmission Control Prot〇c〇i-internet Pr〇t〇c〇1)。 第2圖係顯示中繼裝置3〇〇之功能構成的區塊圖。 繼裝置300係包括：資訊接收部310、資訊判斷部320、 務系統資訊傳送部33G、以及障礙f訊傳送部34〇。資訊 收部31〇係接收由ATM1〇〇被傳送至帳務系統處理裝置2 :ATM資訊·。資訊判斷部320係、判斷資訊接收部31〇所 到的ATM資訊的種類。帳務糸姑攻 帳務系統資訊傳送部330係當 。Ί斷。p 320判斷出atm資吼A紘* / ATM次* 田貧況為帳務系統資訊時，即將 ATM資訊傳送至帳務系統 資訊判斷部320亦對管理線端機2〇°。在本實施形態中 '為4 0 0傳送帳務系統資訊 8 201237796 障礙資訊傳送部340係當資訊判斷部320判斷出ATM資訊 為障礙資訊時’將該ATM資訊傳送至管理終端機4〇〇。管 理終端機400並未將障礙資訊傳送至帳務系統處理裝置 200。 在本實施形態中’中繼裝置300係包括規則記憶部 325。在本實施形態中，在atm資訊的本文係記載有表示該 ATM資訊的内容的碼。規則記憶部325係記憶有表示該碼 與ATM資訊的哪一種類相對應的資訊。 此外本實施形態之中繼裝置3〇〇係包括響應要求部 350。響應要求部35〇係對ATM1〇〇定期傳送要求響應的響 應要求資訊。接著，響應要求部35〇係當對響應要求資訊 的響應未由ATM100返回時，生成包含該ATM1〇〇的ATM識 別資訊的障礙資訊，透過障礙資訊傳送部34〇而傳送至管 理終端機400。 第3圖係顯示管理終端機400之功能構成的區塊圖。 官理終端機400係包括：資訊接收部41〇、履歷記憶部41 5、 以及輸出部420 (帳務資訊輸出部以及明細資訊輸出部）。 資訊接收部410係接收由中繼裝置300被傳送而來的ATM 資訊。履歷記憶部415係記憶資訊接收部41〇所接收到的 atm資訊。履歷記憶部415所記憶的腿資訊係被記憶為 例如記錄（lQg)資訊。輸出部42G係當資訊接收部41〇接 收到障礙資訊作為ATM資訊時，根據所接收到的障礙資訊 所l 3的ATM識別資訊及時刻資訊、以及履歷記憶部 所記憶之帳務系統資訊所包含# ATM識別資訊及時刻資 201237796 訊，在履歷記憶部41 5所記憶的ATM資訊之由 & 特定且讀 出表示發生資訊接收部41 0所接收到的障礙眘 M 所表示的 障礙時所進行的交易的帳務系統資訊。接菩， 议贫，輸出部420 係將所讀出的帳務系統資訊輸出至顯示器等。 此外在本實施形態中’管理終端機4〇〇係具有轉換資 訊記憶部422。如上所述’在ATM資訊的本文係記情有表 示該ATM資訊之内容的碼。轉換資訊記憶部422係彼此相 對應記憶有該碼、及表示該碼所意指的内容的文句（障礙 明細資訊）。接著，輸出部420係分別讀出與資訊接收部 41 〇所接收到的障礙資訊所包含的碼相對應的文句、及與 輸出部420由履歷記憶部415所讀出的帳務系統資訊所包 含的碼相對應的文句，將所讀出的文句輸出至顯示器等。 此外在本實施形態中’管理終端機400係具有ATM明 細記憶部425。ATM明細記憶部425係彼此相對應記憶有： ATM識別資訊、與該ATM識別資訊相對應的ATM的明細資 訊、及表示例如分店名等設置場所的文句。接著，輸出部 420係由ATM明細記憶部425讀出與資訊接收部41〇所接 收到的障礙資訊所包含的atm識別資訊相對應的文句，且 將所讀出的文句輸出至顯示器等。 其中’第2圖所示之中繼裝置300及第3圖所示之管 理終端機400的各構成要素係表示功能單位的區塊’而非 為硬體單位的構成。中繼裝置300及管理終端機400的各 構成要素係以任意電腦的cpu、記憶體、實現被載入於記 憶體之本圖的構成要素的程式、儲存該程式的硬體等的記 201237796 憶單元、以網路連接用介面為中心、，藉由硬體與軟體的任 意組合予以實現。而在該實現方法、裝置有各種變形例。 第4圖係以表格形式顯示轉換資訊記憶部422所記憶 之資訊之-例圖。|圖所示之表格係與障礙資訊相對應， 彼此相對應記憶有該障礙f訊的碼、及該碼所表示的障礙 内容的文句。 第5圖係以表格形式顯* ATM明細記憶部奶所記憶 之資訊之-例圖。ATM冑別資訊係包含有：分店碼、及該 分店内的ATM的機器編號。接著，在本圖所示之例中，am 明細記憶部425係彼此相對應記憶有分店碼、及該分店碼 所表示的分店名。但是，ATM明細記憶部425亦可另外記 憶有其他資訊。 第6圖係顯示中繼裝置3〇〇所進行的帛】處理的流程 圖。本圖所示之處理係表示中繼裝置3〇〇接收到atm資訊 時的動作。 若中繼裝置300的資訊接收部31〇接收ατμ資訊（步 驟sio)，資訊判斷部320係判斷該ΑΤΜ資訊是帳務系統 資訊、或是障礙資訊。該判斷係可使用ΑΤΜ資訊所包含的 碼來進行判W步# S2G) 1所接收到㈣訊為帳務系 統資訊時（步驟S30: Yes)，帳務系統資訊傳送部33〇係 將所接收到的ATM資訊傳送至帳務系統處理裝置2〇〇及管 理終端機400 (步驟S40 )。此外若接收到的資訊為障礙資 訊時（步驟S30 : NO)，障礙資訊傳送部34〇係將所接收 到的ATM資訊傳送至管理終端機400 (步驟S5〇)。 201237796 第7圖係顯示中繼裝置3。〇所進行的帛2處理的流程 圖。本圖所示之處理係供中繼裝置300判斷atmi〇〇是否無 法響應之用的處理，針對所有ΑΤΜ1〇〇進行。 中繼裝置300的響應要求部350係定期對ατμι〇〇傳送 響應要求（步驟S110)e而若在一定時間内沒有響應時（步 驟S120 : No) ’即生成作為遺資訊的障礙資訊且傳送 至管理終端機4〇〇(步驟S13())。在此所生成的障礙資訊 係表示ATM100無法響應。 f 8圖係顯μ理終端機糊所進行的處理的流程 圖。管理終端機4〇〇的資訊接收部41〇若由中繼裝置_ 接收ATM資訊（步驟S21〇)，即使所接收到的謂資訊記 =在履歷記憶部415(步驟㈣）。此外資訊接收部㈣ 係,用所接收到的ATM資訊所包含的碼來判斷該㈣資 =是否為障礙資訊（步驟S23Q)。若所接收到的謂資訊 :障礙資訊時（步驟S23G : Yes)，資訊接收部m係使 :在該ATM100 [發生障礙的情形的資訊記憶在履歷記 ^部415’然後對輪出部42〇輸出則資訊。輸出部42〇 係進行以下處理。 首先輸出部420係由轉換資訊記憶部422，讀出虚 丨請資訊所包含的碼相對應的文句（障礙明細 步驟Μ4”。此外輸出部42G係由靖明細記憶 相對摩Si與所接收到# ATM資訊所包含的ATM識別資訊 =請明細資訊（例如分店名）（步驟S25〇)。此 ⑥π 42G係由履歷記憶_ 415 ’讀出包含與所接收到 201237796 的ATM資訊所包含的ATM識別資訊為相同的ΑΤΜ識別資 〇fL而且所接收到的ATM資訊的瞬前所被傳送的帳務系統 資訊（步驟S260 )。接著，輸出部42〇係將在步驟s24〇 〜S26〇中所讀出的資訊輸出至顯示器等（步驟S27(〇 。 其中，ATM1 00係當障礙恢復時，將表示障礙已恢復之 内容的障礙恢復資訊作為ATM資訊而傳送至中繼裝置 300。中繼裝置300係將障礙恢復資訊僅傳送至管理終端機 400 &理終端機4〇〇係根據所接收到的障礙恢復資訊來更 新履歷记憶部415，表示在該ATM1〇〇沒有障礙。 接著，說明本實施形態的作用以及效果。藉由本實施 形態，中繼裝置300係被設置SAT_與帳務系統處理裝 置200之間’將由ATM1G()傳送而來的障礙資訊直接傳送至 中繼裝置3〇〇。因此，可正减堂护、 I正確+握由ATM1 00所被傳送的障 礙資訊。 此外中繼裝置3。。並未將障礙資訊傳送至帳務系統處 理裝置200。因& ’可減小施加於帳務系統處理裝置200 的負荷。 此外中繼裝置300對營J¥緣@/ ^ 次 對S理終^機400亦傳送帳務系統 …接著’管理終端機400係將由中繼裝置綱所傳送 而來的帳務系統資訊記憶在履歷記㈣415。因此管理 終端機400係若透過中繼裝置3〇〇 d00而由ATM100傳送障礙資 訊時，可由履歷記憶部415靖+主-* 的”“ ⑴讀出表不與該障礙資訊相關連 的父易的帳務系統資訊而輸出 侧m主顯不益4。因此，管理線 鸲機400的使用者（例如呼 '、 π 甲〜的應對負責人員）係當 201237796 被傳送障礙資訊時，可立即掌握剛在進行什麼樣的交易。 此外中繼裝置300係定期檢查ATM100是否可響應，若 無法響應時，即生成障礙資訊而傳送至管理終端機4〇〇。 因此，即使在ATM1 00因通訊障礙等而無法響應時，管理終 端機400亦可掌握在該ATM1 00已發生障礙的情形。 (第2實施形態） 第9圖係顯示第2實施形態之ATM系統所具有之管理 終端機400之功能構成的區塊圖。本圖所示之管理終端機 400除了包括檢索輸入部430以外，係與第1實施形態之 管理終端機400相同。 在本實施形態中’履歷記憶部41 5係除了 ATM100以 外，記憶有表示該ATM1 00是否為障礙中的資訊。亦即履歷 記憶部415係在接收到障礙資訊後，將未接收障礙恢復資 訊的ATM100與表示在障礙中的旗標相對應。 接著，檢索輸入部430係由管理終端機4〇〇的使用者， 取得履歷記憶部415所記憶的ATM的檢索條件。檢索條件 係例如分店名、機器編號、以及終端機狀態（為障礙中還 是運轉中）的至少一個。 藉由本實施形態，亦可獲得與第丨實施形態相同的效 果。此外管理終端機400的使用者並不會對帳務系統處理 裝置200施加負荷，而可掌握任意ATM1 00的狀泥。 以上參照圖示，記述本發明之實施形態，但是該等係 本發明之例示，亦可採用上述以外的各種構成。 201237796 本申請案係主張以2011年1月5日所申請的日本申請 案特願201 1-000697號為基礎的優先權，在此編入其所有 揭示。 【圖式簡單說明】 第1圖係顯示第1實施形態之ATM系統之功能構成的 區塊圖。 第2圖係顯示中繼裝置之功能構成的區塊圖。 第3圖係顯示管理終端機之功能構成的區塊圖。 第4圖係以表格形式顯示轉換資訊記憶部所記憶之資 訊之一例的圖。 第5圖係以表格形式顯示ATM明細記憶部所記憶之資 訊之一例的圖。 第6圖係顯示中繼裝置所進行的第i處理的流程圖。 第7圖係顯示中繼裝置所進行的第2處理的流程圖。 第8圖係顯示管理終端機所進行的處理的流程圖。 第9圖係顯示第2實施形態之ATM系統所具有之管理 終端機之功能構成的區塊圖。 【主要元件符號說明】 100 :自動櫃員機（ATM) 2 0 0 :帳務系統處理裝置 3 0 0 :中繼裝置 310 :資訊接收部 15 201237796 320 :資訊判斷部 325 :規則記憶部 330 :帳務系統資訊傳送部 340 :障礙資訊傳送部 350 :響應要求部 400:管理終端機 41 0 :資訊接收部 41 5 :履歷記憶部 420 :輸出部 422 :轉換資訊記憶部 425 : ATM明細記憶部 430 :檢索輸入部 16A relay device, an ATM system, an information relay method, and a program between the Teller Machine's ATM and the accounting system processing device. [Prior Art] An automatic teller machine (ATM) installed in a financial institution transfers cash accounting information indicating the contents to the accounting system processing device of the financial institution. The accounting system processing device manages the processing performed at the ATM using the transmitted accounting system information. In addition, there will be obstacles in the ATM. At this time, (4) the obstacle information is transmitted to the accounting system processing device. When the accounting system processing device receives the obstacle information, 'generates information indicating that the obstacle has occurred, and outputs the generated resource to the management terminal H terminal device separately set from the accounting system processing device according to the connection (4) The f message is processed. - Aspects, with regard to the technology of the financial system used in financial institutions. For example, there is a technique described in Patent Document i. This technology is about the idle (4) system with excellent expansion, and analyzes the content of the received message to determine the destination of the message. (Prior Art Document) (Patent Document) Japanese Laid-Open Patent Publication No. Hei. No. Hei. No. Hei. No. Hei. No. Hei. No. 201-239494. . However, if "the information generated by the accounting system processing device is processed, there will be a possibility of placing noise in the data processing by the accounting system processing device*, so it will be beneficial to the law 4P. rp1 ( 1 It is possible to grasp the possibility of information about obstacles transmitted by ATM. The purpose of the present invention is to correctly grasp information about obstacles transmitted by 纟ATM. (Means for solving the problem) By the present invention, A relay device is provided, which is a relay device disposed between an Automatic Teller Machine (ATM) and a billing system processing device, and includes: a resource receiving hand 4, which is received by the aforementioned A] The ATM information transmitted to the accounting system processing device; the body information determining means determining the type of the ATM information; and the accounting system information transmitting means, wherein the information determining means determines that the said information is the accounting system In the case of information, the ATM information is transmitted to the accounting system processing device; and the obstacle information transmitting means is determined by the information determining means to determine the ATM information as a table. The ATM information is transmitted to the management terminal when the ATM encounters the obstacle information of the obstacle. By the present invention, an automatic cabinet is provided, and the automatic cabinet (H) is an ATM (ATM); a billing system processing device that communicates with the ATM; a relay device that is disposed between the atm and the accounting system processing device; and a terminal device that is coupled to the relay device For communication, the foregoing relay device includes: an information receiving means for receiving ATM information transmitted by the ATM to the accounting system processing device; and an information determining means for determining the type of the ATM information; accounting system information a means for transmitting, when the information determining means determines that the ATM information is the accounting system information, transmitting the atm information to the accounting system processing device; and the obstacle information transmitting means, wherein the information determining means When it is determined that the ATM communication is the obstacle information indicating that the ATM is in trouble, the ATM information is transmitted to the management terminal. Provided is an information relay method for relaying an information by using a relay device between an automatic telephone device (ATM) and an account processing system And receiving, by the relay device disposed between the ATM and the foregoing accounting system processing device, the ATM information transmitted by the ATM to the accounting system to process the shock, and the relay device determines the type of the ATM information. And when the relay device determines that the atm杳1 &丄,山月』kΛ1Μ贝汛 is the accounting system information 201237796, the ATM broadcast message is transmitted to the foregoing accounting system processing device, when the foregoing relay device determines When the ATM information is the obstacle information indicating that the ATM has an obstacle, the A] information is transmitted to the management terminal. By the present invention, there is provided a program for use in a relay device disposed between an automated teller machine (ATM) and an accounting system processing device, wherein the relay device is provided The following functions: receiving the function of the ATM information transmitted to the foregoing accounting system processing device by the foregoing ATM; the function of determining the type of the ATM information; and, when the ATM information is the accounting system information, (4) transmitting the information to the foregoing The function of the accounting system processing device; and the function of transmitting the ATM information to the management terminal when the ATM information is the obstacle information indicating that the ATM is in trouble. (Effect of the Invention) According to the present invention, the management terminal system can correctly grasp information on the obstacle transmitted by the ATM. The above and other objects, features and advantages of the present invention will become more apparent from [Embodiment] Hereinafter, embodiments of the present invention will be described using the drawings. In the above, the same components are denoted by the same reference numerals, and the description thereof will be omitted as appropriate. (First Embodiment) Fig. 1 is a block diagram showing the functional configuration of an automatic teller (ATM) system according to the first embodiment. The system in which the ATM system is used in a financial institution includes an automatic teller machine (ATM) 100, a billing system processing device 2, a relay device 3, and a management terminal 400. The ATM1 system is installed in the financial institution's multiple store accounting system processing device 2 〇 to manage the cash transaction details processed at atm 1 〇 。. The relay device 30 is disposed between the ATM 100 and the accounting system processing unit S 200, and the relay & ATM 1 is directed to the ATM information transmitted by the accounting system processing device 200. The type of ATM information includes information on the accounting system that is not in the cash transaction details of ATM1 GG, and information on the obstacles that indicate an obstacle in the ATM100. The relay device is when the A· information is the accounting system information, the accounting system processing device _transfer A] the nil jt 匕 external relay device 3, if the ATM information is the obstacle information, Terminal 400 transmits ATM information. In the present embodiment, although the relay device 3〇0 also transmits the accounting system information to the management terminal device, the accounting system processing device 2 does not transmit the obstacle information. The accounting system and the 4 processing device 2gq are installed in, for example, the information of the financial institution. In addition, the management terminal 被4〇〇 is set in the call of the financial institution~ 'According to the received obstacle information, the obstacle status of atm_ is input ^ ❹ ^ 11 ° Since the management terminal 贞 400 is set in the call 201237796 When the clerk of the call center is in contact with the contact telephone terminal installed next to the ATM 100, it is possible to easily grasp what state the ΑΤΜ100 is now. However, the management terminal 400 can be installed in the data center in addition to the call center. At this time, the same information is transmitted to the plurality of management terminals 400. In the present embodiment, the financial system includes a plurality of ATMs 10 〇. The ATM 100 is given ATM identification information for identifying the ATM 100 and other ATMs 00. Next, the ATM information includes the ATM identification information of the ATM 100 which is the source of the ATM information. In addition, the ATM information also includes time information indicating the time at which the atm information is generated. Among them, the communication between the ATM 100 and the relay device 300, the communication between the relay device 3 and the accounting system processing device 2, and the communication between the relay device 3 and the management terminal 400 Use the same protocol, specifically s TCP/ip C Transmission Control Prot〇c〇i-internet Pr〇t〇c〇1). Fig. 2 is a block diagram showing the functional configuration of the relay device 3. The relay device 300 includes an information receiving unit 310, an information determining unit 320, a service system information transmitting unit 33G, and an obstacle information transmitting unit 34A. The information receiving unit 31 is received by the ATM1 and transmitted to the accounting system processing device 2: ATM information. The information judging unit 320 determines the type of ATM information to be received by the information receiving unit 31. The accounting system is based on the account information system. Cut off. When p 320 determines that the atm asset A吼* / ATM times * the field situation is the accounting system information, the ATM information is transmitted to the accounting system. The information determining unit 320 also controls the line terminal 2〇. In the present embodiment, 'Transfer Accounting System Information 8 201237796 The obstacle information transmitting unit 340 transmits the ATM information to the management terminal unit 4 when the information determining unit 320 determines that the ATM information is the obstacle information. The management terminal 400 does not transmit the obstacle information to the accounting system processing device 200. In the present embodiment, the relay device 300 includes a rule storage unit 325. In the present embodiment, a code indicating the content of the ATM information is described in the article of atm information. The rule storage unit 325 stores information indicating which class of the ATM information corresponds to the code. Further, the relay device 3 of the present embodiment includes a response requesting unit 350. The response requesting unit 35 periodically transmits information on the response request response to the ATM1. Next, the response requesting unit 35 generates the obstacle information including the ATM identification information of the ATM1 when the response to the response request information is not returned by the ATM 100, and transmits the obstacle information to the management terminal 400 via the obstacle information transmitting unit 34. Fig. 3 is a block diagram showing the functional configuration of the management terminal 400. The official terminal 400 includes an information receiving unit 41, a history storage unit 415, and an output unit 420 (a billing information output unit and a detailed information output unit). The information receiving unit 410 receives the ATM information transmitted by the relay device 300. The history storage unit 415 is a memory information received by the information receiving unit 41. The leg information memorized by the history storage unit 415 is memorized as, for example, recording (lQg) information. When the information receiving unit 41 receives the obstacle information as the ATM information, the output unit 42G includes the ATM identification information and the time information according to the received obstacle information 13 and the accounting system information stored in the history memory unit. # ATM identification information and time-of-day 201237796, when the ATM information stored in the history storage unit 41 5 is specific and reads out the obstacle indicated by the obstacle M received by the information receiving unit 41 0 Accounting system information for transactions. In addition, the output unit 420 outputs the read accounting system information to a display or the like. Further, in the present embodiment, the management terminal unit 4 has a conversion information storage unit 422. As described above, the article in the ATM information has a code indicating the content of the ATM information. The conversion information storage unit 422 is a sentence (obstacle detail information) in which the code and the content indicating the code are stored in correspondence with each other. Next, the output unit 420 reads the sentence corresponding to the code included in the obstacle information received by the information receiving unit 41 and the accounting system information read by the history storage unit 415 from the output unit 420. The corresponding sentence of the code outputs the read sentence to the display or the like. Further, in the present embodiment, the management terminal 400 has an ATM detail storage unit 425. The ATM detail storage unit 425 stores the ATM identification information, the detailed information of the ATM corresponding to the ATM identification information, and the sentence indicating the installation place such as the branch name. Then, the output unit 420 reads the sentence corresponding to the atm identification information included in the obstacle information received by the information receiving unit 41 from the ATM detail storage unit 425, and outputs the read sentence to the display or the like. The components of the relay device 300 shown in Fig. 2 and the management terminal device 400 shown in Fig. 3 indicate a block of functional units instead of a hardware unit. Each component of the relay device 300 and the management terminal device 400 is a CPU of any computer, a memory, a program for realizing the components of the image loaded in the memory, and a hardware for storing the program, etc. 201237796 The unit is centered on the interface for network connection and is realized by any combination of hardware and software. There are various modifications of the implementation method and apparatus. Fig. 4 is a diagram showing an example of information stored in the conversion information storage unit 422 in a table format. The table shown in the figure corresponds to the obstacle information, and the code of the obstacle and the sentence of the obstacle indicated by the code are stored in correspondence with each other. Figure 5 is a graphical representation of the information stored in the form of the ATM detail memory. The ATM screening information includes: the store code, and the machine number of the ATM in the store. Next, in the example shown in the figure, the am detail storage unit 425 stores the store code and the store name indicated by the store code in correspondence with each other. However, the ATM detail storage unit 425 can additionally memorize other information. Fig. 6 is a flow chart showing the processing performed by the relay device 3. The processing shown in this figure shows the action when the relay device 3 receives the atm information. If the information receiving unit 31 of the relay device 300 receives the ατμ information (step sio), the information determining unit 320 determines whether the information is the accounting system information or the obstacle information. The judgment can be performed using the code included in the information to determine W step # S2G) 1 When the (four) message is received as the accounting system information (step S30: Yes), the accounting system information transmitting unit 33 will receive the code. The arrived ATM information is transmitted to the accounting system processing device 2 and the management terminal 400 (step S40). Further, if the received information is the obstacle information (step S30: NO), the obstacle information transmitting unit 34 transmits the received ATM information to the management terminal 400 (step S5). 201237796 Figure 7 shows the relay device 3. The flow chart of the 帛2 processing performed by 〇. The processing shown in the figure is for the relay device 300 to determine whether or not the atmi〇〇 is incapable of responding, and is performed for all the ΑΤΜ1〇〇. The response requesting unit 350 of the relay device 300 periodically transmits a response request (step S110) e to the ατμι〇〇, and if there is no response within a certain period of time (step S120: No), the obstacle information of the legacy information is generated and transmitted to the obstacle information. The terminal device is managed (step S13()). The obstacle information generated here indicates that the ATM100 cannot respond. The f 8 figure shows the flow chart of the processing performed by the terminal machine paste. The information receiving unit 41 of the management terminal unit 4 receives the ATM information by the relay device _ (step S21 〇), and even if the received utterance information is = in the history storage unit 415 (step (4)). Further, the information receiving unit (4) determines whether the (four) asset = is obstacle information by using the code included in the received ATM information (step S23Q). When the received information is: the obstacle information (step S23G: Yes), the information receiving unit m causes the information to be stored in the history of the ATM 100 [the information in the event of the obstacle is 415' and then to the round portion 42 Output information. The output unit 42 performs the following processing. First, the output unit 420 reads the sentence corresponding to the code included in the virtual request information by the conversion information storage unit 422 (obstacle detail step Μ 4). Further, the output unit 42G is composed of Jing Ming fine memory and the received Si. ATM identification information included in ATM information = please detail information (for example, branch name) (step S25〇). This 6π 42G reads the ATM identification information included in the ATM information received from 201237796 by the history memory _ 415 ' The accounting system information of the asset 〇fL and the received ATM information is transmitted for the same time (step S260). Then, the output unit 42 will read out in steps s24〇~S26〇. The information is output to the display or the like (step S27 (wherein, wherein, when the obstacle is restored, the obstacle recovery information indicating that the obstacle has been restored is transmitted to the relay device 300 as ATM information. The relay device 300 will The obstacle recovery information is transmitted only to the management terminal 400 and the terminal device 4, and the history memory unit 415 is updated based on the received obstacle recovery information, indicating that there is no obstacle in the ATM1. Next, the operation and effect of the present embodiment will be described. In the present embodiment, the relay device 300 is configured to directly transmit the obstacle information transmitted from the ATM1G() to the relay between the SAT_ and the accounting system processing device 200. The device is 3. Therefore, the obstacle information transmitted by the ATM 100 can be positively corrected, and the relay device 3 is not transmitted to the accounting system processing device 200. ; 'The load applied to the accounting system processing apparatus 200 can be reduced. In addition, the relay apparatus 300 also transmits the accounting system to the camping machine, and then the management terminal 400 The accounting system information transmitted from the relay device program is stored in the history record (4) 415. Therefore, when the management terminal 400 transmits the obstacle information by the ATM 100 through the relay device 3〇〇d00, the history memory unit 415 can be used. (1) The reading table does not have the parental accounting system information associated with the obstacle information and the output side m shows the benefit 4. Therefore, the user of the management line down 400 (eg, ', ' Responsible person in charge of π A~ When the obstacle information is transmitted in 201237796, it is immediately possible to know what kind of transaction is being performed. In addition, the relay device 300 periodically checks whether the ATM 100 can respond, and if it cannot respond, generates obstacle information and transmits it to the management terminal 4 Therefore, even if the ATM 100 is unable to respond due to a communication failure or the like, the management terminal 400 can grasp that the ATM 100 has an obstacle. (Second embodiment) Fig. 9 shows the second embodiment. A block diagram of the functions of the management terminal 400 that the ATM system has. The management terminal device 400 shown in the figure is the same as the management terminal device 400 of the first embodiment except that the search input unit 430 is included. In the present embodiment, the history memory unit 41 5 stores information indicating whether or not the ATM 100 is an obstacle, in addition to the ATM 100. That is, the history memory unit 415, after receiving the obstacle information, associates the ATM 100 that has not received the obstacle recovery information with the flag indicated in the obstacle. Next, the search input unit 430 acquires the search condition of the ATM stored in the history storage unit 415 by the user of the management terminal unit 4〇〇. The search condition is, for example, at least one of a branch name, a machine number, and a terminal state (or an obstacle in operation). According to this embodiment, the same effects as those of the second embodiment can be obtained. Further, the user of the management terminal 400 does not apply a load to the accounting system processing apparatus 200, and can grasp the mud of any ATM 100. Although the embodiments of the present invention have been described above with reference to the drawings, the various configurations other than the above may be employed as exemplified by the present invention. 201237796 This application claims priority based on Japanese Patent Application No. 201 1-000697, filed on Jan. 5, 2011, the entire disclosure of which is incorporated herein. BRIEF DESCRIPTION OF THE DRAWINGS Fig. 1 is a block diagram showing the functional configuration of the ATM system of the first embodiment. Fig. 2 is a block diagram showing the functional configuration of the relay device. Fig. 3 is a block diagram showing the functional configuration of the management terminal. Figure 4 is a diagram showing an example of the information stored in the conversion information memory unit in a tabular format. Figure 5 is a diagram showing an example of the information memorized by the ATM Detail Memory section in tabular form. Fig. 6 is a flow chart showing the i-th process performed by the relay device. Fig. 7 is a flow chart showing the second processing performed by the relay device. Figure 8 is a flow chart showing the processing performed by the management terminal. Fig. 9 is a block diagram showing the functional configuration of a management terminal device included in the ATM system of the second embodiment. [Description of main component symbols] 100: Automatic teller machine (ATM) 2 0 0 : Accounting system processing device 3 0 0 : Relay device 310 : Information receiving unit 15 201237796 320 : Information determining unit 325 : Rule memory unit 330 : Accounting System information transmission unit 340: obstacle information transmission unit 350: response request unit 400: management terminal unit 41 0: information reception unit 41 5 : history storage unit 420 : output unit 422 : conversion information storage unit 425 : ATM detail storage unit 430 : Search input unit 16