JPH0687576B2 - Call state inspection device - Google Patents

Description

Description: TECHNICAL FIELD The present invention relates to a call state inspection device for inspecting a call state between a monitoring center of a far speed monitoring device and a terminal device.

[Conventional technology]

FIG. 2 is a block diagram for explaining a conventional call state inspection device.

The monitoring center 1 shown in FIG. 2 manages a terminal device 2 and the like arranged in a building (not shown) via a telephone line 3.
When an abnormality occurs in this terminal device 2 or the like,
An abnormality notification is transmitted to the monitoring center 1 via the telephone line 3, and the monitoring center 1 takes appropriate measures to cope with the occurrence of the abnormality. The monitoring center 1, the terminal device 2 and the like described above constitute a far speed monitoring device.

Then, in the terminal device 2, for example, a call request device 4 for issuing a call request signal by operating a push button provided in the elevator car, a call device 5 for making a call,
A reporting device 6 for reporting the call request signal or the like to the monitoring center 1 via the telephone line 3 is provided. On the other hand, the monitoring center 1 receives signals from the communication device 8 corresponding to the communication device 5 of the terminal device 2 and the alarm device 6 of the terminal device 2, determines the call request signal, and calls the communication device 8. A processing device 7 for connecting the line 3 is provided.

In order to check the call state between the monitoring center 1 and the terminal device 2 in such a call state inspection device, an inspector operates the call request device 4 of the terminal device 2,
A call request signal is sent to the reporting device 6 via the calling device 5, and is issued from the reporting device 6 to the monitoring center 1 via the telephone line 3. Then, the processing device 7 that has determined the call request signal issued from the reporting device 6 connects the telephone line 3 to the communication device 8 and enables the communication with the communication device 5 of the terminal device 2. As a result, a telephone call between the inspector of the terminal device 2 and the controller of the monitoring center 1 can be performed, and the communication state between the monitoring center 1 and the terminal device 2 can be inspected by communicating necessary information.

In addition, the call status check performed as described above is
It is indispensable for the normal operation of the far speed monitoring device, and is generally carried out regularly.

[Problems to be solved by the invention]

By the way, in the above-mentioned conventional call state inspection device, the controller of the monitoring center 1 needs to respond to a call request from the terminal device 2 or the like.
When the number of terminal devices managed by the monitoring center 1 increases, the frequency of calls processed by the monitoring center 1 increases, and there arises a problem that a call request to the monitoring center 1 is congested. Further, the call status check according to the procedure shown in the related art may be performed once every several months, and even if there is a large number, about once out of two times, it is not possible to perform the check other than the conversation with the controller. By way of
There is a problem that it takes time to inspect the terminal device.

The present invention has been made in view of the actual situation in such a conventional technique, and an object thereof is to inspect a call state between a monitoring center and a terminal device without requiring a call response such as a controller of the monitoring center. The purpose of the present invention is to provide a call state inspection device that performs timely selection and execution of inspection of a letter of message and simplified inspection.

[Means for solving problems]

In order to achieve this object, the present invention is directed to a terminal device arranged in each of a plurality of buildings, a monitoring center device capable of communicating with these terminal devices via a telephone line, and a voice for outputting predetermined voice information. The generating device and the recording / reproducing device that temporarily records and reproduces the audio information transmitted from the terminal device, and the audio information output by the audio generating device or the audio information reproduced by the recording / reproducing device, the terminal device. And a switching control device for controlling the voice generating device and the recording / reproducing device to selectively switch the connection with the telephone line.

[Action]

Since the present invention is configured as described above, when inspecting the call state between the monitoring center and the terminal device, the switching control device operates to connect one of the voice generating device and the recording / reproducing device to the telephone line. Connecting. Accordingly, the voice generator connected to the telephone line outputs predetermined voice information or the voice information input by the recording / playback device is recorded and played back. By confirming the state of the voice information sent via the, it is possible to check the call state between the monitoring center and the terminal device. Therefore, the inspection of the call state does not require a call response from the supervisor of the monitoring center.

〔Example〕

Hereinafter, the telephone call state inspection device of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment of the call state inspection device of the present invention. In addition, in FIG. 1, the above-mentioned second
The same parts as those shown in the figure are designated by the same reference numerals.

In the terminal device 2 of FIG. 1, together with the call requesting device 4, for example, similar to the call requesting device 4 described above, an inspection signal for issuing a predetermined signal by operating a push button provided in the elevator car. The generator 11 and the recording / playback requesting device 12 are provided, and the alarm issuing device 13 corresponding to the conventional alarm issuing device 6 of FIG.
The call request information including the check signal issued by and the recording / playback request signal issued by the recording / playback requesting device 12 is issued. Further, in the monitoring center 1, the processing device 14 corresponding to the conventional processing device 7 of FIG. 2 receives the call request information and the like via the telephone line 3 and determines the inspection signal included in the call request information. It also has a function of sending call request information to the switching control device 15. Then, the switching control device 15 inputs the call request information from the processing device 14, determines the recording / playback request signal, and connects the telephone line 3 to the recording / playback device 17, while the recording / playback request signal is the call request information. If not included, the voice generator 16 is connected to the telephone line 3. This switching control device 15
In accordance with the above operation, the voice generating device 16 outputs predetermined voice information, or records and reproduces voice information of an inspector or the like input by the recording / playback device 17 through the telephone line 3. It has become.

In this embodiment, in order to inspect the communication state between the monitoring center 1 and the terminal device 2, first, the inspector operates the inspection signal generator 11 by operating the push button or the like in the car. , An inspection signal is issued and input to the alarm device 13 via the communication device 5. Next, when the call request device 4 is operated, a call request signal is issued and input to the alarm device 13 via the call device 5, and accordingly, the alarm device 13 causes the call request information including the inspection signal. Is issued. This call request information is input to the processing device 14 via the telephone line 3,
The processing device 14 determines the inspection signal, and further, the call request information is sent to the switching control device 15. Since the call request information does not include the recording / playback request signal, the switching control device 15 connects the telephone line 3 to the voice generating device 16, and the voice generating device 16 outputs predetermined voice information.
Since this voice information is sent to the telephone device 5 of the terminal device 2 via the telephone line 3, the inspector confirms the state of the voice information of the telephone device 5 to make a call from the monitoring center 1 to the terminal device 2. You can check the condition.

Also, together with the inspection signal generator 11 and the call request device 4,
By operating the recording / playback requesting device 12, the call request information issued by the reporting device 13 includes the recording / playback request signal together with the inspection signal. The processing device 14 that has received this call request information determines the inspection signal and sends the call request information to the switching control device 15. Then, the switching control device 15 determines the recording / playback request signal included in the transmitted call request information, and connects the telephone line 3 to the recording / playback device 17. Along with this, the recording / reproducing device 17 reproduces and outputs the predetermined voice information recorded in advance, and the inspector confirms the state of the voice information sent to the terminal device 2 via the telephone line 3 with the communication device 5. When the inspector utters a voice having a predetermined content for the inspection from the communication device 5, the voice information of the inspector is sent to the recording / reproducing device 17 of the monitoring center 1 via the telephone line 3 for recording. Recorded on the playback device 17. This recording / reproducing device 17 reproduces the recorded voice information after a predetermined time elapses, and transmits it to the communication device 5 of the terminal device 2 via the telephone line 3. The inspector can inspect the communication state between the monitoring center 1 and the terminal device 2 by confirming the state of the voice information sent back to the terminal device 2 as described above.

In the embodiment configured as described above, in order to check the call state between the monitoring center 1 and the terminal device 2, it is necessary for the controller of the monitoring center 1 or the like to respond to the call request information from the terminal device 2. There is no. Moreover, since the voice generator 16 which is easy to inspect is used for the regular inspection, and the recording and reproducing device 17 is used when necessary, the efficiency is high.
Moreover, a reliable inspection can be performed.

In this embodiment, the recording / playback request signal from the recording / playback requesting device 12 is required as the information for the switching control device 15 to determine, but instead the switching control device 15 detects a predetermined time interval. A schedule function may be provided, and either the recording / playback device 17 or the voice generation device 16 may be selected by this schedule function.

〔The invention's effect〕

Since the present invention is configured as described above, in order to inspect the call status between the monitoring center and the terminal device, the call response of the monitoring center controller or the like is sent to the call request information from the terminal device. Therefore, even if the number of terminal devices managed by the monitoring center increases, there is no need to increase the number of control personnel at the monitoring center to check the call status,
There is an effect that the cost required for this inspection can be reduced.

In addition, since it is possible to perform a simplified inspection in a timely manner, it is possible to shorten the time required for inspecting the call state, and it is also possible to reduce the inspection time.

[Brief description of drawings]

FIG. 1 is a block diagram showing an embodiment of a call status inspection device of the present invention, and FIG. 2 is a block diagram illustrating a conventional call status inspection device. 1 ... Monitoring center, 2 ... Terminal device, 3 ... Telephone line,
5 ... communication device, 11 ... inspection signal generating device, 12 ... recording / playback requesting device, 13 ... reporting device, 14 ... processing device, 15 ...
… Switch control device, 16 …… Sound generator, 17 …… Recording / playback device.

Claims (4)

[Claims] 1. A terminal device arranged in each of a plurality of buildings, a monitoring center device capable of communicating with these terminal devices via a telephone line, a voice generating device for outputting predetermined voice information, and the terminal device. A recording / reproducing device for temporarily recording the audio information transmitted from the device, and a device for transmitting the audio information output by the audio generating device or the audio information reproduced by the recording / reproducing device to the terminal device; And a switching control device for controlling the voice generating device and the recording / reproducing device and selectively switching the connection with the telephone line. 2. The call state inspection device according to claim 1, wherein the switching control device performs switching at predetermined time intervals. 3. The call state inspection device according to claim 1, wherein the switching control device performs switching in response to a predetermined signal from the terminal device. 4. The switching control device performs switching at predetermined time intervals and, when a predetermined signal is input from the terminal device, preferentially performs switching in response to this signal. A telephone call status inspection device according to claim (1).