JPH04367069A - Automatic document issuing device - Google Patents

Abstract

(57) [Summary] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

[Detailed description of the invention]

0001

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic document issuance device for automatically issuing documents such as residence certificates and seal impression certificates.

[0002] With this type of device, the device user can easily obtain desired documents without taking much time.

0003

2. Description of the Related Art When a user operates a device and inputs necessary information, a desired document is automatically created and issued based on the input contents.

[0004] Here, when an error is detected that makes it impossible to issue a document, an instruction to receive the document at a reception counter is given to the device user through a screen display or audio guidance.

[0005] After confirming the guidance, the user fills in the necessary information on a predetermined application form and submits it to the reception desk.

[0006] Then, the document preparation work is started, and when the completion of the document preparation is notified, the document is received from the counter.

[0007]

[Problem to be Solved by the Invention] Conventionally, even if the necessary information is entered into the device, if an error occurs that makes it impossible to issue the document, the user must fill in the necessary information on a prescribed application form and go to the reception counter. It is necessary to submit the work to

[0008] Even if you input the necessary information into the device, there are cases where an error occurs that makes it impossible to issue the document, such as when the number of copies exceeds, the number of printed characters exceeds, non-registered characters, unregistered characters, etc. There are four cases: when the number of characters printed is exceeded, and when the number of printing is exceeded.

For example, when the number of printed characters exceeds,
This refers to exceeding the predetermined number of characters that can be printed per line, and when non-registered characters or unregistered characters are included, for example, the character is not registered in the printer's dictionary, so the character cannot be printed. This refers to a case in which printing is not possible, and a case in which the number of printing is exceeded refers to, for example, a case in which the number of people who can print on one sheet of paper is exceeded.

The present invention has been made in view of the above-mentioned conventional circumstances, and its purpose is to enable users to more easily obtain documents in the event that an error occurs that makes it impossible to issue documents. The purpose of this invention is to provide an automatic document issuance device.

[0011]

[Means for Solving the Problems] In order to achieve the above object, an automatic document issuing device according to the present invention is configured as shown in FIG. An input receiving means 12 that receives input, a document creating means 14 that creates a document 10 based on the content of the received input, and a document issuing means 1 that issues the created document 10.
6, a document issuance error detection means 18 for detecting an error that makes it impossible to issue the document 10, and a document issuance error detection means 18 that detects an error that makes it impossible to issue the document 10; It has an application form creating means 22 that creates the application form 20 based on the application form, and an application form issuing means 24 that issues the created application form 20.

0012

[Operation] In the present invention, when an error occurs that makes it impossible to issue the document 10, the paper 2 for requesting the issuance of the document 10 is
0 is automatically created and issued.

[0013] Therefore, the device user can obtain the desired document (10) by submitting the issued application form 20 as is to the reception counter.

[0014]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Preferred embodiments of the automatic document issuing apparatus according to the present invention will be described below with reference to the drawings.

FIG. 2 illustrates the configuration of the embodiment.
The control unit 30 in the figure is connected to a host via a communication line.

This control section 30 includes a hard disk device 3.
2. A floppy disk device 34 is built-in, as well as a remote monitoring device 36, a customer operation section 38 (operated by the device user), a management operation section 40 (operated by the device administrator), and a card/journal/receipt processing section. 42, certificate processing unit 44
, and a cash processing unit 46 are connected thereto.

Among them, the customer operation section 38 includes a plasma display section 48, a selection key section 50, and a numeric keypad section 5.
2. A voice guidance section 54 and a customer sensor section 56 are provided, and the management operation section 40 has a liquid crystal display section 58.
, a keyboard section 60 are provided.

The card/journal/receipt processing unit 42 includes a card reader/writer unit 62, an imprinter unit 64, a receipt printing unit 66, and an automatic receipt replenishment unit 6.
8 are provided, and the certificate processing section 44 includes a stapling mechanism section 70, a punching mechanism section 72, a stamp mechanism section 74,
A laser printer section 76 and a paper feed section 78 are provided.

3 and 4, the operation of this embodiment is explained.
6 (step 300), the selection key section 50 is operated in accordance with the display on the plasma display section 48 and the audio guidance from the audio guidance section 54, and the type of certificate is selected (step 302).

Next, the device-specific card is sent to the card reader/writer section 6 of the card/journal/receipt processing section 42.
2 (step 304), and the password is input from the numeric keypad section 52 of the customer operation section 38 (step 306).

[0021] Then, when the control unit 30 communicates with the host and checks the current PIN number (step 308), the person(s) who requires the certificate presses the selection key unit 50. selected in the operation (step 310
), the number of copies of the certificate to be issued is input from the numeric keypad section 52 (step 312).

[0022] If it is confirmed that the number of copies entered at this time does not exceed the maximum number of copies that can be issued (OK in step 314), a fee is charged to the cash processing section 46 (
step 316), change is returned (step 318).
).

Finally, the card and receipt are discharged from the card/journal/receipt processing section 42, and the certificate created by the punching mechanism section 72, stamp mechanism section 74, and laser printer section 76 is discharged from the certificate processing section 44. (step 322).

[0024] Furthermore, if it is confirmed that the input number of copies exceeds the maximum number of copies that can be issued (step 314
(NG), the customer chooses whether or not to create an application form, and if there is a request for creation, the input content (
The controller 30 edits data using the following information (type of certificate, selected person, number of copies issued) (step 400), and a certificate application form is created (step 402).

[0025] Next, the device user is notified by the display on the plasma display section 48 and the voice guidance from the audio guidance section 54 that the application form should be submitted to the counter (step 404), and the card and the prepared application form are Card/journal/receipt processing section 42, certificate processing section 44
(step 406).

The device user receives the application form from the device and submits it as is to the reception desk.

Therefore, according to this embodiment, the work of filling in the necessary information on the certificate application form is omitted, and therefore the user can more easily obtain the desired document.

[0028]

[Effects of the Invention] As explained above, according to the present invention, an application form for document issuance is automatically created when an error that makes it impossible to issue a document occurs, so the task of creating the application form is is omitted, which makes it easier to obtain documents, thereby further increasing the usability of the device.

[Brief explanation of drawings]

FIG. 1 is a diagram explaining the principle of the invention.

FIG. 2 is an explanatory diagram of the configuration of the embodiment.

FIG. 3 is a flowchart illustrating the operation of the embodiment.

FIG. 4 is a flowchart explaining the operation of the embodiment.

[Explanation of symbols]

10 Documents (resident card, seal certificate, or tax certificate) 20 Application form for document issuance 30 Control section 32 Hard disk device 34 Floppy disk device 36 Remote monitoring device 38 Customer operation section 40 Management operation section 42 Card/journal/receipt processing section 44 Certification Document processing section 46 Cash processing section 48 Plasma display section 50 Selection key section 52 Numeric keypad section 54 Voice guidance section 56 Customer sensor section 58 Liquid crystal display section 60 Keyboard section 62 Card reader/writer section 64 Imprinter section 66 Receipt printing section 68 Automatic receipt Replenishment section 70 Stapling mechanism section 72 Punching mechanism section 74 Stamp mechanism section 76 Laser printer section 78 Paper feeding section

Claims (1)

[Claims] [Claim 1] Input receiving means (12) for receiving input necessary for issuing the document (10), document creation means (14) for creating the document (10) based on the content of the received input, document issuance means (16) for issuing the document (10) that has been issued; document issuance error detection means (18) for detecting an error that makes it impossible to issue the document (10); , an application form creating means (22) that creates a form (20) for applying for issuance of the document (10) based on the contents of the received input; and an application form issuing means that issues the created application form (20). (24
), an automatic document issuing device comprising: