JP2784103B2 - Automatic document issuing device - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic document issuance apparatus for automatically issuing documents such as a resident card and a seal certificate.

[0002] According to this type of apparatus, the user of the apparatus can easily obtain a desired document without requiring time.

[0003]

2. Description of the Related Art When a user operates a device to input necessary items, a target document is automatically created and issued based on the contents of the input.

[0004] Here, when an error that makes it impossible to issue a document is detected, an instruction to receive the document at the reception desk is given to the user of the apparatus by screen display or voice guidance.

[0005] When the user confirms the guidance, he or she fills out a required application form with necessary items and submits it to the reception desk.

[0006] Then, when the creation of the document is started and the completion of the creation of the document is notified, the document is received from the window.

[0007]

Conventionally, if an error occurs that makes it impossible to issue a document even if necessary items are input to the apparatus, the necessary information is entered into a predetermined application form and the reception desk is contacted. Work to submit to is required.

[0008] Incidentally, even if necessary items are input to the apparatus, an error that makes it impossible to issue a document occurs when the number of copies is exceeded, when the number of print characters is exceeded, when an external character, unregistered character is registered. And when the number of prints exceeds the number of characters.

If the number of print characters exceeds, for example,
It means that the number of printable characters per line exceeds a predetermined number. In the case where an external character or an unregistered character is included, for example, the character is not registered in the printer dictionary. The case where printing cannot be performed is referred to, and the case where the number of prints is exceeded means, for example, the case where the number of prints exceeds the number of printable sheets.

[0010] The present invention has been made in view of the above-mentioned conventional circumstances, and an object of the present invention is to make it possible for a user to obtain a document more easily when an error that makes it impossible to issue the document occurs. To provide an automatic document issuing apparatus.

[0011]

In order to achieve the above object, an automatic document issuance apparatus according to the present invention is configured as shown in FIG. 1, and the apparatus shown in FIG. Input receiving means 12 for receiving a document, document creating means 14 for creating a document 10 based on the content of the received input, and document issuing means 1 for issuing the created document 10
6, a document issuance error detecting means 18 for detecting an error that disables the issuance of the document 10, and a form 20 for applying for the issuance of the document 10 when the error is detected. It has an application form creation unit 22 that creates the application form based on the application form, and an application form issuing unit 24 that issues the created application form 20.

[0012]

According to the present invention, when an error that makes it impossible to issue the document 10 occurs, the form 2
0 is automatically created and issued.

Therefore, the apparatus user can obtain the target document (10) by submitting the issued application form 20 to the reception counter as it is.

[0014]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Preferred embodiments of an automatic document issuing apparatus according to the present invention will be described below with reference to the drawings.

FIG. 2 illustrates the configuration of the embodiment.
The control unit 30 shown in the figure is connected to a host via a communication line.

The control unit 30 includes a hard disk drive 3
2, a floppy disk device 34 is built in, and a remote monitoring device 36, a customer operation unit 38 (operated by the device user), a management operation unit 40 (operated by the device administrator), a card journal receipt processing unit 42, certificate processing unit 4
4. The cash processing unit 46 is connected.

Among them, the customer operation unit 38 includes a plasma display unit 48, a selection key unit 50, and a ten-key unit 5.
2, a voice guidance unit 54 and a customer sensor unit 56 are provided.
8. A keyboard unit 60 is provided.

The card journal / receipt processing section 42 includes a card reader / writer section 62, an imprinter section 64, a receipt printing section 66, and a receipt automatic replenishment section 6.
The certificate processing unit 44 includes a stapling mechanism 70, a punching mechanism 72, a stamp mechanism 74,
A laser printer section 76 and a paper feed section 78 are provided.

FIGS. 3 and 4 illustrate the operation of the present embodiment.
6 (step 300), the selection key unit 50 is operated in accordance with the display on the plasma display unit 48 and the voice guidance of the voice guidance unit 54, and the type of certificate is selected (step 302).

Next, a card dedicated to the apparatus is used as the card reader / writer section 6 of the card / journal / receipt processing section 42.
2 (step 304), and a password is input from the numeric keypad 52 of the customer operation unit 38 (step 306).

When communication with the host is performed by the control unit 30 and the password at this time is checked (step 308), the person (single or plural) who needs the certificate can use the selection key unit 50. Selected by operation (step 31
0), the number of issued copies of the certificate is input from the numeric keypad 52 (step 312).

At this time, if it is confirmed that the inputted number of copies does not exceed the maximum number that can be issued (OK in step 314), a fee is input to the cash processing unit 46 (step 316), and the change is Returned (Step 31
8).

Finally, the card and the receipt are ejected from the card / journal / receipt processing section 42, and the certificate created by the punching mechanism section 72, the stamp mechanism section 74, and the laser printer section 76 is ejected from the certificate processing section 44. Is performed (step 322).

If it is confirmed that the input number of copies exceeds the maximum number that can be issued (step 314).
In NG), the customer makes a selection as to whether or not to create an application, and if there is a request for creation, use the input contents (certificate type, selected person, number of copies issued). The edited data is performed by the control unit 30 (step 400),
A certificate application form is created (step 402).

Next, the fact that the application form should be submitted to the window is notified to the user of the apparatus by the display of the plasma display unit 48 and the voice guidance of the voice guidance unit 54 (step 404), and the card and the prepared application form are provided. Card journal receipt processing unit 42, certificate processing unit 44
(Step 406).

The device user receives the application form from the device and submits it as it is to the reception desk.

Therefore, according to this embodiment, the operation of filling in the required items on the certificate application form is omitted, and therefore, the user can more easily obtain the target document.

[0028]

As described above, according to the present invention, when an error occurs that makes it impossible to issue a document, an application form for issuing a document is automatically created. Is omitted, and therefore, the acquisition of documents can be facilitated, and therefore, the convenience of the apparatus can be further improved.

[Brief description of the drawings]

FIG. 1 is a diagram illustrating the principle of the present invention.

FIG. 2 is a diagram illustrating the configuration of an embodiment.

FIG. 3 is a flowchart illustrating the operation of the embodiment.

FIG. 4 is a flowchart illustrating the operation of the embodiment.

[Explanation of symbols]

 DESCRIPTION OF REFERENCE NUMERALS 10 Documents (Resident Card, Seal Certificate or Tax Certificate) 20 Application Form for Issuing Documents 30 Control Unit 32 Hard Disk Device 34 Floppy Disk Device 36 Remote Monitoring Device 38 Customer Operation Unit 40 Management Operation Unit 42 Card / Journal / Receipt Processing Unit 44 Certification Document processing unit 46 Cash processing unit 48 Plasma display unit 50 Selection key unit 52 Numeric keypad unit 54 Voice guidance unit 56 Customer sensor unit 58 Liquid crystal display unit 60 Keyboard unit 62 Card reader / writer unit 64 Imprinter unit 66 Receipt printing unit 68 Receipt automatic Replenishing unit 70 Stapling mechanism 72 Punching mechanism 74 Stamp mechanism 76 Laser printer 78 Feeder

Claims (1)

(57) [Claims] An input receiving means (12) for receiving an input necessary for issuing a document (10), a document creating means (14) for creating a document (10) based on the content of the received input, and creation. A document issuance unit (16) for issuing the document (10), a document issuance error detection unit (18) for detecting an error that disables the issuance of the document (10), and , An application sheet creating means (22) for creating a sheet (20) for applying for the issuance of the document (10) based on the contents of the received input, and an application sheet issuing means for issuing the created application sheet (20) (2
4) An automatic document issuance device comprising: