JPH04362855A - Electronic device - Google Patents

Abstract

PURPOSE:To obtain required information in a short time by providing a document on which the operation method and the fault release method ate described to the device so as to implement an operation guidance at operation and a fault display on the occurrence of a fault thereby saving useless trouble. CONSTITUTION:A ROM 5 in which a program is stored and a RAM 4 being a temporary storage means are connected to a CPU 4. The RAM 6 acts like a guide storage means storing the operation guidance for the operation and the display content of a fault that takes place. Furthermore, the RAM 6 is provided with a storage means area storing the description of a document 12 in which the selected operation guidance, the operation method for a fault that takes place and the fault release method are described. When the operation method of a selected function is unknown, for example, a page 5 displayed on an LCD display device 8 is checked and a page 5 of a help card 12 is selected. The timer transmission method is explained on page 5 and the operation method is known, It is very easy to find out a required item even when lots of the help cards 12 are in existence.

Description

[Detailed description of the invention]

0001

[Field of Industrial Application] The present invention relates to an electronic device such as a facsimile machine, which is equipped with a document that describes an operation method and an abnormality cancellation method, and also provides operational guidance during operation and an abnormality display when an abnormality occurs. It is something.

0002

2. Description of the Related Art In general, facsimile machines and the like come with instruction manuals that explain how to use them, and help cards that summarize what to do when an abnormality occurs. Therefore, when you are performing various functions or registration operations and do not know how to operate them, or when you do not know how to cancel an abnormal condition that occurs during use, the contents are described in the table of contents or error code of the instruction manual. Searching for pages and items that are In addition, for items such as help cards that do not have a table of contents, users must carefully search for the content they need.

[0003] Furthermore, there are devices in which all the contents of the instruction manual and help card are stored in a storage means within the device body, and the operation guidance for the operation, the operation method for responding to an abnormality that occurs, and the method for resolving the abnormality are called up. Exists. In such devices, necessary information can be obtained without documents such as instruction manuals.

0004

[Problem to be Solved by the Invention] When you do not know how to operate or how to clear an error, as mentioned above, search the table of contents of the instruction manual or error code to find the page or item that describes the operation or how to clear the error. In addition, for items that do not have a table of contents such as help cards,
I look at the contents one by one, find the places that are mentioned, and deal with them. Therefore, there is a problem in that extra effort is required for operation and troubleshooting.

[0005]Furthermore, in a system in which the contents of the instruction manual and help card are all stored in a storage means within the device main body, the operation guidance for the operation, the operation method corresponding to the abnormality that has occurred, and the abnormality cancellation method are called up. It is similar to an attached instruction manual in that it is difficult to find the necessary information, and the contents of the instruction manual must be stored in the internal storage means. Therefore, there is a problem in that a memory with a large capacity is required.

[0006]

[Means for solving the problem] In an electronic device that is equipped with a document that describes an operation method and an error cancellation method, and also provides operation guidance during operation and an error display when an error occurs, selected operation guidance is provided. a guidance storage means for storing the display contents of the abnormality that has occurred, and a description storage means for storing the description portion of the document in which the selected operation guidance, the operation method corresponding to the abnormality that has occurred, and the method for resolving the abnormality are described. and calling means for calling the corresponding stored contents from the guidance storage means and the description location storage means, respectively, and display means for displaying the retrieved contents.

[0007]

[Effect] The page of the document that describes the operation method during setup and how to cancel an error, the index number, item, etc., along with the selected operation guidance and the operation method and error cancellation method corresponding to the error that has occurred. Since the information is displayed on the display means, it is possible to easily know the necessary parts of the document to be read, thereby saving unnecessary effort and obtaining the necessary information in a short time.

[0008]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be explained based on the drawings. This embodiment relates to a facsimile machine. First, in the system shown in Figure 1, the public line 1 includes an FA
The FAX modem 2 is connected to the CPU 4 which executes program processing via the system bus 3.
It is connected to the. This CPU 4 includes a ROM 5 in which programs are written and an RA that acts as a temporary storage means.
M6 is connected. This RAM 6 also functions as a guidance storage means for storing operation guidance that has been operated and display contents of abnormalities that have occurred. Further, the RAM 6 has an area constituting a description location storage means for storing description locations of the document in which the selected operation guidance, the operation method corresponding to the generated abnormality, and the abnormality cancellation method are described. Further, the CPU 4 via the system bus 3
includes a keyboard 7 and an LCD display device 8 serving as a display means.
are connected. Furthermore, an image encoding/decoding circuit 9 is connected to the CPU 4 via the system bus 3.
An image reading circuit 10 serving as a reading means and a printer circuit 11 serving as a printing means are connected.

Further, as shown in FIG. 2, a help card 12 is attached to the facsimile machine as a document in which operating methods and methods for resolving abnormalities are described. It is assumed that this help card 12 has one item explained per page.

In such a configuration, as shown in FIG. 3, when the keyboard 7 is operated in a standby state and some function is selected, the display table address of the selected function is calculated and the selected operation guidance is displayed. The display data is retrieved by the retrieval means from the guidance storage means that stores the display contents of the abnormality that has occurred, and is transferred to the LCD display device 8 and displayed on the upper stage thereof. For example, if the selected function is timer transmission, the calling means calls up the information from the guidance storage means and displays "TIMER" in the upper row of the LCD display 8.
"SEND" is displayed. At the same time, since the ``timer transmission method'' is explained on page 5 of the help card 12, the ``timer transmission method'' is called up from the description location storage means by the calling means.
"P5" is displayed. Then, operation guidance is displayed on the lower part of the LCD display device 8. For example, if the sending time is
TX TIME=:" is displayed. Then, if the sending time is 4:10 p.m., enter that time using the keypad and complete the operation to complete the series of operations, and the facsimile machine will operate based on the set functions. . That is, in the example above, 4:01 p.m.
When the time reaches 0 minutes, transmission starts automatically.

When performing such an operation, if you do not know how to operate the selected function, look at "P5" displayed on the LCD display device 8 and click the help card 1.
Select page 2 of 5. As a result, the ``timer transmission method'' is explained on page 5, and you can learn how to operate it. Therefore, even if the number of help cards 12 is large, it is extremely easy to find necessary information.

Next, the operation when an abnormality occurs during such an operation or during standby will be explained based on FIG. 5. First, in a facsimile machine, when an abnormality occurs, the content of the abnormality is specified by the detection means, and the content of the abnormality is called from the guidance storage means by the calling means. Then, an abnormality indication is calculated from the display table address, and the abnormality indication display data is transferred to the LCD display device 8 and displayed. For example, if the abnormal condition is a paper jam, "PAPER JAM" is displayed as shown in Figure 6.
is displayed, and at the same time, the number of pages of help card 12 is displayed as "
P10" is displayed. The help card 12 on the 10th page describes "how to deal with recording paper jams," and by reading it, the user can easily learn how to deal with the jams. Furthermore, when such an abnormality occurs, it is possible to select whether or not an abnormality notification sound is necessary, and when it is set as necessary, an abnormality notification sound is generated.

[0013] Next, if the abnormal state is resolved by removing the recording paper or the like, the apparatus returns to the standby state.

[0014] In the above embodiment, a state in which the help card 12 was attached as a document was explained, but in the case of an instruction manual with a large number of pages, it is even more effective as a means to find the necessary parts. It is something.

[0015]

Effects of the Invention As described above, the present invention provides an electronic device that is equipped with a document that describes an operation method and an abnormality cancellation method, and also provides operational guidance during operation and an abnormality display when an abnormality occurs. a guidance storage means for storing the display contents of the selected operation guidance and the abnormality that has occurred; and a section of the document in which the selected operation guidance, the operation method corresponding to the generated abnormality, and the method of resolving the abnormality are described. Since the description location storage means, the calling means for calling up the corresponding memory contents from the guide storage means and the description place storage means, and the display means for displaying the retrieved contents, the operation method at the time of setting and the The page of the document that describes how to clear the error, the index number, the item, etc. are displayed on the display means along with the selected operation guidance, the operation method corresponding to the error that occurred, and the error release method, so you can read it. It is possible to easily know the necessary parts of the document to be processed, thereby saving unnecessary effort and obtaining the necessary information in a short time.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing one embodiment of the present invention.

FIG. 2 is a plan view showing an example of a help card.

FIG. 3 is a flowchart showing operations when selecting a function.

FIG. 4 is a front view showing the display state of the display means when selecting a function.

FIG. 5 is a flowchart showing operations when an abnormality occurs.

FIG. 6 is a front view showing the display state of the display means when an abnormality occurs.

[Explanation of symbols]

6 Guide storage means, entry point storage means 8
Display means 12 document

Claims (1)

[Claims] [Claim 1] An electronic device that is provided with a document that describes an operation method and an abnormality cancellation method, and that also provides operational guidance during operation and an abnormality display when an abnormality occurs,
A guidance storage means for storing display contents of the selected operation guidance and the abnormality that has occurred, and a section of the document in which the operation method corresponding to the selected operation guidance and the abnormality that has occurred and the method of resolving the abnormality are described. an electronic device comprising: a description location storage means for displaying information; a calling means for calling corresponding memory contents from the guidance storage means and the description location storage means; and a display means for displaying the retrieved contents. .