JPH0322662A - Deputy dial system - Google Patents

Abstract

PURPOSE:To revise the storage content independently of an exchange when a revision of a telephone directory takes place by storing telephone directory information into a storage device of a telephone number retrieval section independently of an exchange call and referencing it at call connection. CONSTITUTION:When an organization (General affairs section of General affairs department) is called, a code B1 is inputted to a terminal equipment 1, fetched by a call processing unit 6 via a subscriber circuit 3 and sent to a retrieval processing unit 8 via a data bus 7. The retrieval processing unit 8 retrieves the storage content of a telephone directory 91 of the storage device 9 based on the received code data B1 and sends a telephone number '2100' corresponding to the manager of the General affairs section to the call processing unit 6 in the reverse path. In the case of a call to a personal code X1, the retrieval processing unit 8 similarly retrieves the storage content of the telephone directory 91 to send a telephone number '2110' corresponding to the personal code X1 to the call processing unit 6.

Description

[Detailed Description of the Invention] [Industrial Application Field] The present invention reproduces a dialed number of a recipient from code data operated by a subscriber on a terminal housed in an electronic exchange and uses this dialed number. This invention relates to an alternative dialing system in which a switchboard processes calls.

[Conventional technology]

Conventionally, in this type of alternative dialing system, the terminal has an integrated processing unit and storage device, and this storage device stores a telephone directory in which connection destinations and their phone numbers are stored as necessary. The processing device searches the stored information in response to a call, and automatically dials the retrieved telephone number.

Therefore, the exchange does not have any special handling measures.

[Problem a that the invention attempts to solve]

In the conventional alternative dialing method described above, each terminal has a telephone directory, so when data in the telephone directory changes, the telephone directory of all terminals must be registered and updated. .

SUMMARY OF THE INVENTION An object of the present invention is to provide a telephone dialing system that solves the above-mentioned problems by providing a telephone directory in a telephone directory search section that is directly connected to an exchange.

[Means to solve the problem]

The alternative dialing method according to the present invention is based on an alternative dialing method in which the recipient's dialed number is reproduced from the coded data operated by the subscriber, and the switchboard processes the call using this dialing symbol. a telephone number indexing unit for indexing one dial number corresponding to the code data received from the exchange by the search processing device from the stored telephone directory; a terminal device for inputting the code data to the exchange via the telephone; The call processing apparatus transfers the code data received via the data bus to the search processing apparatus, and upon receiving a reply of the corresponding telephone number, the call processing apparatus processes the call.

〔Example〕

Next, the present invention will be explained with reference to the drawings.

FIG. 1 is a block diagram showing one embodiment of the present invention.

The main switch 4 connected to the exchange 10, the call processing device fIL6 that controls the connection, and the search processing device 8 included in the telephone number search section 20 are connected to each other by a data base 7 corresponding to a communication line. The call processing device 6 controls a main switch 4t for making exchange connections, and is connected to a subscriber circuit 3 for controlling a digital multifunctional telephone 2.

The terminal device 1 has an ASCII type keyboard,
You can enter alpha pet & yohi numbers. The telephone number 2 is a terminal device 1't- for data communication.
Connecting. The telephone number search unit 20 has a storage device 9 in which the organization structure of the organization, the organization name, the names of individuals belonging to the organization, and unique telephone numbers are stored as a telephone directory 9l. It is controlled by the search processing device 8.

FIG. 2 is a block diagram showing an example of the telephone directory 9l shown in FIG. As shown in the figure, the personal code is expressed as a combination of one alpha pet character and one digit number.
, General Affairs Division Manager, General Affairs Department, personal code: rBIJ, extension number: r2
100J, members of the general affairs department have personal hakama name "X1"
- In "X2"..., the personal code "X1" has an extension telephone number r2110J, and the personal code "X2" has no unique telephone number. Organization in this state (General Affairs Department, General Affairs all)
When calling, the code "B1" is input to the terminal device 1,
The input code data "B1" is taken into the call processing device f6 via the subscriber circuit 3 and transmitted to the search processing device 8 via the data path 7. The search processing device 8 assumes that the received code data "B1" has been used to search the stored contents of the telephone directory 91 of the storage device 9 connected to the search processing device 8 and has called the general affairs section manager of the general affairs department. The telephone number r2100J corresponding to the general affairs manager is transmitted to the call processing device 6 via the reverse route. The call processing device 6 assumes that the telephone number r2100J has been dialed and received from the terminal device 1, and performs a call connection. The codes rAIJ and "B1" are representative codes for departments and sections, respectively, and personal codes rX-J can also be given to department heads and section chiefs.

Regarding the call to the personal code "X1", the above-mentioned similar search processing device 8 searches the memory contents of the telephone @91 and retrieves the personal code "X1".
The telephone number r2110J corresponding to "1" is transmitted to the call processing device 6. The call processing device 6 receives the telephone number r from the terminal device 1.
2110J is assumed to have been dialed and the call is connected.

Next, when making a call to the personal code "X2" that does not have a unique telephone number, by inputting the personal code "x2" from the terminal device 1 in the same manner as described above, the search processing device 8
The stored contents of the telephone directory 91 are searched. Here, the search processing device 8 determines that there is no unique telephone number corresponding to the personal code "X2" and selects the telephone number r2100, which is the closest in terms of organizational structure.
j is selected and transmitted to the call processing device 6. The call processing device 6 is
It is assumed that the telephone number r2100J has been dialed and received from the terminal device l, and a call connection is made to the general affairs department corresponding to the personal code rBIJ.

Among them, in the above embodiment, the organization name as the code data,
We have shown an example in which a person's name is expressed using a combination of alphabets and numbers. For example, if we use a JIS keyboard on the terminal device 1 and write the organization name and person's name in katakana or hiragana on the telephone @91, we can make a call. If necessary, the operator can enter the name of the organization or person to connect to in katakana or hiragana to connect in the same way. It is clear that the effects of the present invention can be obtained regardless of the means of inputting or storing this information as long as there is a one-to-one correspondence between the two.

Even if the exchange 10 and the telephone number search unit 20 are housed in the same cabinet, or are mutually independent devices installed at relatively distant locations via a local area network, etc. good.

In the above embodiment, the telephone directory of an organization within a company is illustrated and explained as an example, but the code data of the telephone directory is also effective in the case of stores and public facilities common to individuals.

〔Effect of the invention〕

As explained above, the present invention stores telephone directory information in a storage device of a telephone number search unit that is independent of exchange handling calls.
By using a system that refers to this when a call is connected, even if the telephone directory changes, etc., the stored contents can be changed independently of the exchange, and for the user, Since there is no need to look up the telephone number of the other party, it has the effect of reducing time and labor costs.

[Brief explanation of the drawing]

FIG. 1 is a block diagram of the alternative dialing system of the present invention, and FIG. 2 is a block diagram showing an example of the stored contents of the telephone directory shown in FIG. DESCRIPTION OF SYMBOLS 1...Terminal device, 2...Telephone, 3...Subscriber circuit, 4...Main switch, 6...Call processing device, 7...
- Data path, 8... Search processing device, 9... Storage device, 10... Exchange, 20... Telephone number search unit, 9
1...Telephone directory.

Claims (1)

[Claims] In an alternative dialing method in which the called party's dialed number is reproduced from code data operated by the subscriber and the exchange processes the call using this dialed number, a search processing device receives the dialed number from the telephone directory stored together with the coded data from the exchange. A telephone number indexing unit that indexes one dial number corresponding to code data, a terminal device that inputs code data to an exchange via a telephone, and a search processing device that searches code data received via a telephone via a data bus. 1. An alternative dialing system characterized by comprising an exchange for forwarding a call to a telephone number and having a call processing device process the call upon receiving a reply of a corresponding telephone number.