JP7332364B2 - Product registration device, product registration method and information processing program - Google Patents

Description

TECHNICAL FIELD Embodiments of the present invention relate to a product registration device, a product registration method, and an information processing program.

Depending on the behavior of customers in the store, the selling price applied to purchased products may change. For example, under the reduced tax rate system for food and drink, when you bring back a product that belongs to the target item, the selling price of the product excluding the tax plus the consumption tax determined by the reduced tax rate is applied. In addition, when a product belonging to the target item is eaten in the store, the selling price is applied by adding the consumption tax determined by the standard tax rate, which is a higher tax rate than the reduced tax rate, to the unit price of the product excluding tax.
Under these circumstances, it has been desired to be able to easily select the selling price to be applied from the selling prices determined for the purchased product.

Japanese Patent Application Laid-Open No. 2019-32606

The problem to be solved by the present invention is to provide a product registration device, a product registration method, and an information processing program that can easily select a selling price to be applied to a purchased product from the selling prices determined.

A product registration device of an embodiment includes first updating means and second updating means. A first updating means updates list data representing a list of purchased commodities of the customer so as to include the commodities possessed by the customer as purchased commodities to which a first selling price determined for the commodities is applied. A second updating means updates the selling price of a predetermined product among the products included in the list as purchase products in response to the customer's entry into the specific area. Update the list data to change to the selling price of 2.

1 is a block diagram showing a schematic configuration of a store management system configured using a sales management device according to one embodiment; FIG. FIG. 2 is a block diagram showing the main circuit configuration of the sales management device in FIG. 1; The figure which shows typically the structure of the goods table in FIG. FIG. 3 is a flowchart of sales management processing by the processor in FIG. 2; FIG. FIG. 3 is a flowchart of sales management processing by the processor in FIG. 2; FIG.

An example of an embodiment will be described below with reference to the drawings. In this embodiment, a sales management device having a function as a product registration device will be described as an example.
FIG. 1 is a block diagram showing a schematic configuration of a store management system 100 configured using a sales management device 1 according to this embodiment.

The store management system 100 performs information processing for product sales in a store that sells products displayed on sales floors (for example, product shelves, display cases, display stands, etc.). The store management system 100 is configured such that the sales management device 1 , the check-in device 2 , the gate device 3 , the sensor group 4 , the behavior monitoring device 5 and the information terminal 6 can communicate with each other via the communication network 200 . The store management system 100 typically includes a plurality of check-in devices 2, gate devices 3 and information terminals 6 each. However, the store management system 100 may include only one check-in device 2 , gate device 3 or information terminal 6 . Sales management device 1 can also communicate with settlement server 300 via communication network 200 .
The communication network 200 may be the Internet, a VPN (virtual private network), a LAN (local area network), a public communication network, a mobile communication network, or the like, either singly or in combination.
The settlement server 300 performs credit settlement in response to a settlement request via the communication network 200 .

The sales management device 1 registers products purchased by customers based on the monitoring results of the behavior monitoring device 5 . The sales management device 1 performs the registration within the registration period. The registration period is, for example, the period from when the customer completes check-in using the check-in device 2 until the customer leaves the store. The sales management device 1 performs processing for causing the settlement server 300 to settle the price of the purchased product.

A check-in device 2 accepts a check-in procedure for a customer to enter the store.
One gate device 3 is provided for one check-in device 2 in this embodiment. The gate device 3 selectively forms an open state that allows customers to enter the store and a closed state that prevents customers from entering the store under instructions from the paired check-in device 2 . As the gate device 3, for example, a well-known device that opens and closes a door blocking a passage can be used. The gate device 3 also has a function of detecting passage of a customer.

Sensor group 4 includes a large number of sensors arranged in the store. Each of these multiple sensors detects customer behavior and product display conditions. These sensors are, for example, cameras, light sensors, infrared sensors, temperature sensors or weight sensors.
The behavior monitoring device 5 monitors customer behavior and product display status based on detection results from the sensor group 4 .
The information terminal 6 is possessed by the customer. For example, a smart phone is used as the information terminal 6 . The information terminal 6 may be owned by the customer or may be lent to the customer from the store.

FIG. 2 is a block diagram showing the essential circuitry of the sales management apparatus 1. As shown in FIG.
The sales management device 1 includes a processor 11, a main memory 12, an auxiliary storage unit 13, a communication interface 14, a transmission line 15, and the like. The processor 11 , main memory 12 , auxiliary storage unit 13 and communication interface 14 are connected by a transmission line 15 . The processor 11, the main memory 12 and the auxiliary storage unit 13 are connected by a transmission line 15 to constitute a computer that performs information processing for controlling the sales management apparatus 1. FIG.

The processor 11 corresponds to the central portion of the computer. Processor 11 performs information processing for realizing various functions of sales management apparatus 1 according to an information processing program.
The main memory 12 corresponds to the main memory portion of the computer. Main memory 12 includes a non-volatile memory area and a volatile memory area. The main memory 12 stores an information processing program in a nonvolatile memory area. The main memory 12 may also store data necessary for the processor 11 to execute information processing in a non-volatile or volatile memory area. The main memory 12 uses a volatile memory area as a work area in which data is appropriately rewritten by the processor 11 .

The auxiliary storage unit 13 corresponds to the auxiliary storage portion of the computer. As the auxiliary storage unit 13, for example, known storage devices such as EEPROM (electric erasable programmable read-only memory), HDD (hard disc drive) or SSD (solid state drive) are used singly or in combination. Auxiliary storage unit 13 stores data used by processor 11 in performing various processes and data generated by processes in processor 11 . The auxiliary storage unit 13 may store an information processing program. One of the information processing programs stored in the auxiliary storage unit 13 is an application program (hereinafter referred to as a sales management application) AP1 for realizing the functions of the sales management device 1 . The auxiliary storage unit 13 stores a product table TD1. The product table TD1 is table data representing a list of purchased products to be traded in association with a transaction code for identifying a transaction with a customer existing in the store. In a situation where a plurality of customers exist in the store, a plurality of product tables TD1 are stored in the auxiliary storage unit 13. FIG. At least one of the sales management application AP1 and the product table TD1 may be stored in the main memory 12. FIG.

The communication interface 14 is an interface for data communication via the communication network 200 . As the communication interface 14, for example, a well-known communication device for performing data communication via LAN can be used.
The transmission line 15 includes an address bus, a data bus, a control signal line, etc., and transmits data and control signals exchanged between the connected units.

The sales management device 1 uses, for example, a general-purpose computer device as basic hardware. At this time, typically, the computer device in which the sales management application AP1 is not stored in the auxiliary storage unit 13 and the sales management application AP1 are individually transferred to the company or the like that uses the sales management device 1 . The transfer of the sales management application AP1 can be realized by recording it on a removable recording medium such as a magnetic disk, magneto-optical disk, optical disk, or semiconductor memory, or by downloading it via a network. In this case, the sales management application AP1 is written to the auxiliary storage unit 13 in response to an operation by the manager or serviceman of the sales management device 1. FIG. However, the sales management device 1, which stores the sales management application AP1 in the auxiliary storage unit 13 of the computer device, may be transferred to the above company or the like.

FIG. 3 is a diagram schematically showing the structure of the product table TD1.
One product table TD1 is associated with a transaction with one customer within the registration period. The product table TD1 includes fields F1 and F2 in the initial state. Field F1 is set with a transaction code for identifying the associated transaction. A field F2 is set with a member code for identifying the customer who is the object of the associated transaction. The commodity table TD1 includes one or more fields corresponding to the commodities possessed by the customer as field F3 and subsequent fields. Record data RD1 associated with the product possessed by the customer is set in each field after field F3.

Record data RD1 includes fields F11, F12, F13, F14, and F15. A product code for identifying the product associated with the record data RD1 is set in the field F11. The product code is, for example, a JAN (Japanese article number) code. A character string representing the name of the product associated with the record data RD1 is set in the field F12. The field F13 is set with the unit price excluding tax of the product associated with the record data RD1. The field F14 is set with the number of items that the customer owns with which the record data RD1 is associated. Field F15 is set with a reduction flag indicating whether or not a reduced tax rate is applied to the product associated with the record data RD1.

Next, the operation of the store management system 100 configured as above will be described.
Products sold at stores managed by the store management system 100 include food and drink. Then, the store allows customers to eat and drink some of the food and beverages it sells in the eating and drinking area provided in the store before paying the bill. In the following, products that customers are allowed to eat and drink in the eating and drinking area provided in the store before payment are referred to as target products. Which product is to be the target product may be arbitrarily determined by the person in charge of the store or the like. The target product can be identified by, for example, a flag in the product master database or the like. The product master database describes information used for sales management, such as the product code, product name, and unit price excluding tax, for each product sold at the store. The product master database is managed by a server device (not shown) connected to the communication network 200, for example. However, the management of the product master database may be managed by the sales management device 1, the behavior monitoring device 5, or any other device. Also, the product master database may be stored in the main memory 12 or the auxiliary storage unit 13 .

Customers who shop at the store complete membership registration in advance and receive issuance of a membership code. In addition, the customer declares credit information for credit settlement when registering as a member. The member code and credit information of the shopper are managed in association with each other by a server device (not shown) connected to the communication network 200, for example. However, the membership code and credit information may be managed by the sales management device 1, the behavior monitoring device 5, or any other device. Also, the membership code and credit information may be stored in the main memory 12 or the auxiliary storage unit 13 .

A customer who wants to enter the store holds up a bar code representing a member code to a reader provided with the check-in device 2. - 特許庁For example, the customer displays a barcode representing the membership code on the information terminal 6 owned by the customer, and holds the barcode over the reader. The reader reads the held bar code and obtains the member code indicated there. It is preferable that the bar code undergoes well-known processing to prevent fraudulent forgery. Therefore, it is assumed that a two-dimensional code is used as the bar code. However, the barcode can be a one-dimensional code or any other type. Also, the membership code may be formed on the membership card. The reader may acquire the membership code by non-contact communication, contact communication, magnetic reading, or manual input by the customer. The reader may also read the customer's face, fingerprints, or the like. In this case, the customer may be authenticated using biometric authentication technology such as face authentication or fingerprint authentication, and the member code of the customer may be obtained. As a reader, use a device suitable for the technology to be applied.

When the member code is acquired by the reader, the check-in device 2 notifies the sales management device 1 and the behavior monitoring device 5 that the customer has entered the store. For example, the check-in device 2 sends notification data for the notification to the sales management device 1 and the behavior monitoring device 5 to the communication network 200 . The check-in device 2 includes the membership code acquired by the reader and a command predetermined as a notification that the customer has entered the store in the notification data. The notification data is transmitted to the sales management device 1 and the behavior monitoring device 5 via the communication network 200 .

When the behavior monitoring device 5 receives the notification data for the entry notification from the check-in device 2, information processing (hereinafter referred to as monitoring process) is executed. For example, the behavior monitoring device 5 identifies a customer who has just passed through the gate device 3 that is paired with the check-in device 2 that has sent the entry notification, based on the image captured by the camera included in the sensor group 4 . Then, the movement of the customer, the movement of the customer taking out the product from the sales floor, the movement of the customer returning the product to the sales floor, the movement of the customer from outside the eating area to the inside of the eating area, and the customer moving from inside the eating area to outside the eating area monitor the movement of Also, the behavior monitoring device 5 monitors the display status of merchandise on the sales floor based on the detection results of the cameras included in the sensor group 4 and other sensors.

Then, when a product is taken out from the sales floor or returned to the sales floor, the behavior monitoring device 5 determines the products that have been taken out or returned and the number of the products. The behavior monitoring device 5 determines a customer who has performed a predetermined behavior such as moving out of the store from the exit. The behavior monitoring device 5 notifies the sales management device 1 of the removal when the customer takes out the product from the sales floor. In other words, the behavior monitoring device 5 sends, for example, notification data for notification of take-out to the communication network 200 addressed to the sales management device 1 . The action monitoring device 5 includes in the notification data the member code of the customer, the product code and number of the products taken out, and a predetermined command indicating the notification of taking out. When the customer returns the merchandise to the sales floor, the behavior monitoring device 5 notifies the sales management device 1 of the return. In other words, the behavior monitoring device 5 sends, for example, notification data for notification of return to the communication network 200 addressed to the sales management device 1 . The action monitoring device 5 includes the customer's membership code, the product code and the number of returned products, and a predetermined command representing the return notification in the notification data. The behavior monitoring device 5 notifies the start of eating and drinking to the sales management device 1 when the customer moves from outside the eating and drinking area to inside the eating and drinking area. In other words, the behavior monitoring device 5 sends, for example, notification data for notifying the start of eating and drinking to the sales management device 1 to the communication network 200 . The behavior monitoring device 5 includes the customer's membership code and a predetermined command indicating the notification of the start of eating and drinking in the notification data. The behavior monitoring device 5 notifies the end of eating and drinking to the sales management device 1 when the customer moves from inside the eating and drinking area to outside the eating and drinking area. That is, the behavior monitoring device 5 sends, for example, notification data for notifying the end of eating and drinking to the communication network 200 addressed to the sales management device 1 . The behavior monitoring device 5 includes the customer's membership code and a predetermined command representing the notification of the end of eating and drinking in the notification data. When the behavior monitoring device 5 determines that the customer has left the store, the behavior monitoring device 5 notifies the sales management device 1 that the customer has left the store. The behavior monitoring device 5 sends, for example, notification data for notifying that the customer has left the store to the communication network 200 addressed to the sales management device 1 . The behavior monitoring device 5 includes the customer's membership code and a predetermined command representing the notification that the customer has left the store in the notification data.

Any specific information processing may be used to realize such monitoring processing, and existing technology using AI (artificial intelligence) technology, for example, can be used. Note that the behavior monitoring device 5 performs the monitoring process for the customer until it can be determined that the customer subject to the monitoring process has left the store. In a situation where a plurality of customers are present in the store, the behavior monitoring device 5 concurrently performs monitoring processing for each of the plurality of customers. In addition, the monitoring processing regarding these customers may be distributed by a plurality of behavior monitoring devices 5 .

When the notification data sent from the check-in device 2 for the entry notification is transmitted to the sales management device 1 via the communication network 200, the communication interface 14 receives the notification data and provides it to the processor 11. . Then, the processor 11 executes information processing (hereinafter referred to as sales management processing) for sales management, which will be described below, according to the sales management application AP1.

4 and 5 are flowcharts of sales management processing by the processor 11. FIG. In addition, in a situation where a plurality of customers exist in the store, the processor 11 performs sales management processing for each of the plurality of customers in parallel. Thus, one sales management process is the process of managing shopping by a single customer. In the following description of the sales management process, one customer subject to such management is called a target customer. A plurality of sales management processes may be performed by providing a plurality of processors in the sales management apparatus 1 and performing distributed processing by these processors. Alternatively, a plurality of sales management apparatuses 1 may be provided, and a plurality of sales management processes may be distributed by these sales management apparatuses 1 . The content of the sales management processing described below is an example, and it is possible to change the order of some of the processing, omit some of the processing, or add other processing as appropriate.

As ACT1, the processor 11 generates a new product table TD1. For example, the processor 11 sets a transaction code for identifying a transaction to be managed in this sales management process (hereinafter referred to as a target transaction) so as not to duplicate a transaction code already given to another transaction. to decide. Then, the processor 11, for example, generates a new product table TD1 as the product table TD1 associated with the transaction code thus determined. That is, the processor 11 sets the transaction code determined as described above in the field F1 to generate the product table TD1. The processor 11 also sets the member code notified by the entry notification in the field F2 of the product table TD1. Since this new product table TD1 is to be processed in this sales management process, it is hereinafter referred to as a target product table TD1.

As ACT2, the processor 11 confirms whether or not the target customer has taken out the product to be purchased from the sales floor. Then, if the processor 11 cannot confirm that the target customer has performed the corresponding action, the processor 11 determines NO, and proceeds to ACT3.
As ACT3, the processor 11 confirms whether or not the target customer has returned the merchandise to the counter. Then, if the processor 11 cannot confirm that the target customer performed the corresponding action, the processor 11 determines NO, and proceeds to ACT4.
As ACT4, the processor 11 confirms whether or not the target customer has entered the dining area. Then, if the processor 11 cannot confirm that the target customer performed the corresponding action, the processor 11 determines NO, and proceeds to ACT5.
As ACT5, the processor 11 confirms whether or not the target customer has left the store. If the processor 11 cannot confirm that the target customer has performed the action, the processor 11 determines NO and returns to ACT2.
Thus, in ACT2-ACT5, the processor 11 waits for the target customer to take out or return the product, or for the target customer to enter the dining area or leave the store.

For example, when the communication interface 14 receives the notification data sent from the action monitoring device 5 to notify the removal, the processor 11 determines YES in ACT2 and proceeds to ACT6.
In ACT6, the processor 11 confirms whether or not it is necessary to add new record data RD1. Then, the processor 11 determines YES if addition of new record data RD1 is necessary, and proceeds to ACT7. For example, the processor 11 searches the target product table TD1 for the record data RD1 in which the product code included in the notification data is set in the field F11. Then, the processor 11 determines that addition is necessary when not even one corresponding record data RD1 is found.

As ACT7, the processor 11 updates the product table TD1 so as to add new record data RD1. Specifically, the processor 11 sets the product code included in the notification data in the field F11 of the record data RD1 to be added. The processor 11 acquires the product name and unit price associated with the product code set in the field F11 from the product master database. The processor 11 sets the product name and unit price in the fields F12 and F13 of the new record data RD1, respectively. The processor 11 sets the number contained in the notification data in the field F14 of the new record data RD1. If the product identified by the product code included in the notification data is not the target product, the processor 11 sets the field F15 of the new record data RD1 to a state indicating that the reduced tax rate is not applied (hereinafter referred to as , called the reset state). If the product identified by the product code included in the notification data is the target product, the processor 11 sets the field F15 of the new record data RD1 to a state indicating that the reduced tax rate is applied. (hereinafter referred to as set state) is set. The processor 11 then returns to the standby state of ACT2 to ACT5.

As will be described later, the selling price of the product associated with the record data RD1 in which the reduction flag is set is the unit price without tax plus the tax amount at the reduced tax rate, which corresponds to the first selling price. As a result of the processor 11 executing information processing based on the information processing program, the computer having the processor 11 as its central part functions as first updating means.

On the other hand, if the processor 11 determines that addition of new record data RD1 is not necessary, it determines NO in ACT6, and proceeds to ACT8. For example, if the target product table TD1 includes the record data RD1 in which the product code included in the notification data is set in the field F11, the processor 11 determines that addition of the new record data RD1 is unnecessary. do.

As ACT8, the processor 11 updates the target product table TD1 so as to change the number of products taken out. Specifically, the processor 11 acquires the number set in the field F14 of the record data RD1 in which the product code included in the notification data is set in the field F11. The processor 11 calculates a new number by adding the number contained in the notification data to the acquired number. The processor 11 then sets the calculated number in the field F14. The processor 11 then returns to the standby state of ACT2 to ACT5.

Through the processing of ACT 6 and ACT 7 or ACT 6 and ACT 8 in this way, the product taken out from the sales floor by the target customer is managed in the target product table TD1 as the product owned by the target customer. Here, "having" includes not only the state of being held by the target customer, but also the state of being accommodated in a shopping bag, shopping basket, shopping cart, or the like.

For example, when the communication interface 14 receives the notification data sent from the action monitoring device 5 to notify the return, the processor 11 determines YES in ACT3, and proceeds to ACT9.
As ACT 9, the processor 11 updates the target product table TD1 to exclude the returned product from the purchased products. Specifically, the processor 11 acquires, for example, the number set in the field F14 of the record data RD1 in which the product code included in the notification data is set in the field F11. If the number included in the notification data is smaller than the acquired number, the processor 11 subtracts the number included in the notification data from the acquired number to calculate a new number. The processor 11 then sets the calculated number in the field F14. Also, if the acquired number is equal to the number included in the notification data, the processor 11 removes the record data RD1 in which the product code included in the notification data is set in the field F11 from the target product table TD1. delete. Note that even if the acquired number is equal to the number included in the notification data, the processor 11 stores the product code included in the notification data in the field F14 of the record data RD1 in which the product code included in the notification data is set in the field F11. , the record data RD1 may be left as zero.
The processor 11 then returns to the standby state of ACT2 to ACT5.

For example, when the communication interface 14 receives the notification data sent from the activity monitoring device 5 to notify the start of eating and drinking, the processor 11 determines YES in ACT4, and proceeds to ACT10.
As ACT 10, the processor 11 confirms whether or not there is a target product among the target customer's purchased products. For example, the processor 11 checks whether or not the target product table TD1 includes the record data RD1 in which the reduction flag set in the field F15 is set. If there is no corresponding record data RD1, the processor 11 judges NO because there is no object product, and returns to the standby state of ACT2 to ACT5. However, if the corresponding record data RD1 is found, the processor 11 determines YES and proceeds to ACT11.

As ACT11, the processor 11 updates the target product table TD1 so as to apply the standard tax rate to the target product. For example, the processor 11 updates the target product table TD1 so that the reduction flag set in the field F15 is reset for all the record data RD1 included in the target product table TD1. For example, the processor 11 sets the mitigation flag in the reset state with respect to the field F15 of all the record data RD1 regardless of the state of the mitigation flag set in the field F15. Alternatively, the processor 11, for example, confirms whether or not the reduction flag set in the field F15 is in the set state for all the record data RD1. When the processor 11 determines that the reduction flag is in the set state, the processor 11 rewrites the reduction flag to the reset state.

As will be described later, the selling price of the product associated with the record data RD1 whose reduction flag is in the reset state is the unit price without tax plus the tax amount at the standard tax rate, which corresponds to the second selling price. And the dining area is an example of a specific area. As a result of the processor 11 executing information processing based on the information processing program, the computer having the processor 11 as its central part functions as a second update means.

As ACT 12, the processor 11 waits for the target customer to leave the dining area. For example, when the communication interface 14 receives notification data sent from the activity monitoring device 5 to notify the end of eating and drinking, the processor 11 determines YES and proceeds to ACT13.
As ACT 13, the processor 11 notifies the information terminal 6 associated with the target customer of the reception. The acceptance notice is a notice to the effect that the target customer's declaration about the product that he/she did not eat or drink will be accepted. The processor 11 makes a reception notification using, for example, well-known push notification. When the information terminal 6 receives the notification of reception, it displays a screen showing a list of target products included in the target product table TD1, for example, and accepts designation of a product that the user does not eat or drink among the target products. Note that the processor 11 also notifies the information terminal 6 of list data representing a list of target products in the reception notification, for example. Alternatively, the processor 11, for example, notifies the information terminal 6 of the list of target products in response to a request from the information terminal 6 in response to the reception notification.
If the information terminal 6 is owned by the customer, the customer and the information terminal 6 are associated with each other at the time of member registration, for example. If the information terminal 6 is lent to the customer from the store, the target customer and the information terminal are associated, for example, at the time of check-in.
After the processor 11 finishes notifying the acceptance, it proceeds to ACT 14 in FIG.

As ACT 14, the processor 11 confirms whether or not the target customer has taken out the product to be purchased from the sales floor. Then, if the processor 11 cannot confirm that the target customer performed the corresponding action, the processor 11 determines NO, and proceeds to ACT15.
As ACT 15, the processor 11 confirms whether or not the target customer has returned the merchandise to the counter. Then, if the processor 11 cannot confirm that the target customer has performed the corresponding action, the processor 11 determines NO, and proceeds to ACT16.
As ACT16, the processor 11 confirms whether or not the target customer has entered the dining area. If the processor 11 cannot confirm that the target customer has performed the action, the processor 11 determines NO, and proceeds to ACT17.
As ACT 17, the processor 11 confirms whether or not the declaration notification has been made. If the processor 11 cannot confirm that the corresponding notification has been made, it determines NO and proceeds to ACT18.
As ACT 18, the processor 11 confirms whether or not the target customer has left the store. If the processor 11 cannot confirm that the target customer has performed the action, the processor 11 determines NO and returns to ACT14.
Thus, in ACT14 to ACT18, the processor 11 waits for the target customer to take out or return the product, to enter the dining area, to make a notification, or to leave the store. .

For example, when the communication interface 14 receives the notification data sent from the action monitoring device 5 to notify the removal, the processor 11 determines YES in ACT 14 and proceeds to ACT 19 .
In ACT19, the processor 11 confirms whether or not it is necessary to add new record data RD1. Then, if the addition of new record data RD1 is necessary, the processor 11 determines YES, and proceeds to ACT20. Note that the processor 11 determines that addition is necessary, for example, when the record data RD1 in which the product code included in the notification data is set in the field F11 is not included in the target product table TD1. Also, the processor 11 determines that addition is necessary when the following three conditions (1-1) to (1-3) are satisfied.
(1-1) The target product table TD1 includes the record data RD1 in which the product code included in the notification data is set in the field F11.
(1-2) A reset reduction flag is set in the field F15 of the record data RD1 in which the product code included in the notification data is set in the field F11.
(1-3) The product identified by the product code included in the above notification data is the target product.

As ACT20, the processor 11 updates the product table TD1 so as to add new record data RD1. Specifically, the processor 11 sets the product code included in the notification data in the field F11 of the record data RD1 to be added. The processor 11 acquires the product name and unit price associated with the product code set in the field F11 from the product master database. The processor 11 sets the product name and unit price in the fields F12 and F13 of the new record data RD1, respectively. The processor 11 sets the number contained in the notification data in the field F14 of the new record data RD1. If the product identified by the product code included in the notification data is not the target product, the processor 11 sets a reset reduction flag in the field F15 of the new record data RD1. If the product identified by the product code included in the notification data is the target product, the processor 11 sets the set reduction flag in the field F15 of the new record data RD1. The processor 11 then returns to the standby state of ACT14-ACT18.

As a result, when the same product that the target customer brought into the eating and drinking area is newly taken out by the target customer after the target customer leaves the eating and drinking area, two record data RD1 associated with the product are obtained. is included in the target product table TD1. One of the two record data RD1 relates to a product whose reduction flag is in a reset state and to which the standard tax rate is applied because it was brought into the dining area. The other of the two record data RD1 relates to the product for which the reduced tax rate is applied because the reduction flag is set and the product is not brought into the dining area. If the target customer repeatedly enters and exits the dining area two or more times, the target product table TD1 may include three or more record data RD1 associated with the same product.

On the other hand, if the processor 11 determines that addition of new record data RD1 is not necessary, it determines NO in ACT19, and proceeds to ACT21. Note that the processor 11, for example, when the following two conditions (2-1) and (2-2) are satisfied, or when all of the following conditions (3-1) to (3-3) are satisfied: , determine that no addition is necessary.
(2-1) The target product table TD1 includes the record data RD1 in which the product code included in the notification data is set in the field F11.
(2-2) The product identified by the product code included in the notification data above is not the target product.
(3-1) The target product table TD1 includes the record data RD1 in which the product code included in the notification data is set in the field F11.
(3-2) The set reduction flag is set in the field F15 of the record data RD1 in which the product code included in the notification data is set in the field F11.
(3-3) The product identified by the product code included in the above notification data is the target product.

As ACT21, the processor 11 updates the target product table TD1 so as to change the number of products taken out. Specifically, the processor 11 acquires the number set in the field F14 of the record data RD1 in which the product code included in the notification data is set in the field F11. The processor 11 calculates a new number by adding the number contained in the notification data to the acquired number. The processor 11 then sets the calculated number in the field F14. The processor 11 then returns to the standby state of ACT14-ACT18.

For example, when the communication interface 14 receives the notification data sent from the action monitoring device 5 to notify the return, the processor 11 determines YES in ACT15 and proceeds to ACT22. The processor 11 then executes ACT22 in the same manner as ACT9 in FIG. The processor 11 then returns to the standby state of ACT14-ACT18.

For example, when the communication interface 14 receives the notification data sent from the activity monitoring device 5 to notify the start of eating and drinking, the processor 11 determines YES in ACT16 and proceeds to ACT23. Processor 11 then executes ACT23 in the same manner as ACT10 in FIG. 4, or ACT23 to ACT26 in the same manner as ACT10 to ACT13 in FIG. The processor 11 then returns to the standby state of ACT14-ACT18.

Thus, the customer can continue shopping after exiting the dining area in the same manner as before entering the dining area. However, when the customer leaves the eating and drinking area, the customer can declare the products that he or she did not eat or drink according to the display on the information terminal 6 in response to the reception notification. When the customer designates a product that the customer has not eaten or eaten, the information terminal 6 makes a report notification for notifying the sales management apparatus 1 of the designated product. In other words, the information terminal 6 sends the notification data for the report notification to the sales management apparatus 1 to the communication network 200 . The information terminal 6 includes, in the notification data, list data representing a list of product codes of products designated as not eating and drinking, and a predetermined command representing notification of the declaration. The notification data is transmitted to the sales management device 1 via the communication network 200 and received by the communication interface 14 .

When the notification data for this report notification is received by the communication interface 14, the processor 11 determines YES in ACT17 and proceeds to ACT27.
In ACT 27, the processor 11 updates the target product table TD1 so as to apply the reduced tax rate to products designated as not eating or drinking. For example, the processor 11 detects, from among the record data RD1 included in the target product table TD1, the record data RD1 associated with the product designated as not eating or drinking. The record data RD1 is record data RD1 in which the product code set in the field F11 matches one of the product codes shown in the list data included in the notification data for the above-mentioned report notification. Then, the processor 11 sets the set reduction flag in the field F15 of the corresponding record data RD1. The processor 11 then returns to the standby state of ACT14-ACT18.

In this example, the processor 11 determines that the product specified by the target customer as having not been eaten is the product that is not to be eaten in the eating and drinking area. Also, the selling price is returned to the first selling price by setting the reduction flag. As a result of the processor 11 executing information processing based on the information processing program, the computer having the processor 11 as its central part functions as determination means and third update means.

After picking up all the purchased products, the customer leaves the store. In response to this, when the communication interface 14 receives the notification data transmitted from the behavior monitoring device 5 for notifying that the target customer has left the store, the processor 11 executes ACT 5 in FIG. 4 or In ACT18 of FIG. 4, YES is determined, and the process proceeds to ACT28 in FIG.

As ACT 28, the processor 11 performs settlement processing. The processor 11, for example, calculates the price for all purchased products shown in the target product table TD1. Specifically, the processor 11 extracts the record data RD1 in which the reset state reduction flag is set in the field F15 from the target product table TD1. Then, the processor 11 calculates the product of the unit price and the quantity set in the fields F13 and F14 for each of the record data RD1 extracted here, and obtains the sum of the products as the first tax-excluded tax to which the normal tax rate is applied. ask for an amount. The processor 11 then applies the normal tax rate to the first tax-excluded amount to calculate the first tax amount. The processor 11 also extracts the record data RD1 in which the set reduction flag is set in the field F15 from the target product table TD1. The processor 11 calculates the product of the unit price and the quantity set in the fields F13 and F14 for each of the record data RD1 extracted here, and the sum of the products is the second tax-excluded amount to which the reduced tax rate is applied. Ask for The processor 11 then applies the reduced tax rate to the second tax-excluded amount to calculate the second tax amount. Further, the processor 11 calculates the payment amount as the sum of the first tax-excluded amount, the second tax-excluded amount, the first tax amount, and the second tax amount. However, the processor 11 may discount or discount the unit price, the first tax-excluded amount, the second tax-excluded amount, or the above-mentioned payment amount, if necessary. Then, the processor 11, for example, requests the settlement server 300 to settle the above price using the credit information declared in advance regarding the target customer. When processor 11 is notified by settlement server 300 that the settlement has been completed, processor 11 terminates the sales management process described above.

As described above, the sales management apparatus 1 sets the sales price of the target product to the amount obtained by adding the tax amount at the reduced tax rate to the unit price without tax, unless the customer enters the dining area. However, if the customer enters the restaurant area, the sales management device 1 sets the selling price of the target product to the sum of the tax-excluded unit price and the tax amount at the standard tax rate. Therefore, the selling price to be applied can be easily selected from the two selling prices determined for the purchased product without any operation by the customer.

Moreover, when the customer leaves the eating and drinking area, the sales management device 1 notifies the customer that the declaration of the product that the customer has not eaten will be accepted. Then, after receiving the declaration, the price of the products not eaten or eaten is returned to the amount obtained by adding the tax amount at the reduced tax rate to the unit price without tax. Thus, even if the customer eats only part of the target product brought into the eating and drinking area, the reduced tax rate can be applied to the product that the customer takes home without eating or drinking.

This embodiment can be modified in various ways as follows.
The area for determining the selling price change is not limited to the eating and drinking area. Also, the first and second sales prices are not limited to those determined by which of the reduced tax rate and the standard tax rate is applied. For example, if a customer goes to a special campaign area, the selling price of the campaign target product may be lower than if the customer did not go. Moreover, even if the first and second selling prices are determined by changing the applied tax rate, the tax rate is not limited to the reduced tax rate and the standard tax rate.

The behavior monitoring device 5 monitors which products have been eaten in the eating and drinking area, and the reduced tax rate may be applied to target products for which eating and drinking is not confirmed. By doing so, it is possible to save the trouble of declaring the products that the customer does not eat or drink.

If, in principle, all subject products brought into the eating and drinking area are to be eaten, it is not necessary to apply the reduced tax rate to products that have not been eaten.

Payment may be made at a timing different from that in the above embodiment. The timing of payment may be, for example, when the customer checks out using a checkout device separately provided near the exit. Alternatively, the timing of making the payment is, for example, when the behavior monitoring device 5 cannot confirm that the customer is inside the store even after a predetermined time has elapsed since the behavior monitoring device 5 determined that the customer had left the store. can be considered. For example, it is conceivable that the timing of making a payment is when a customer or a store clerk gives a start instruction to a payment device installed in a checkout corner in a store. In this case, processing for payment is performed by the payment device, and payment using payment media other than credit cards can be applied.

The registration of purchased products in the product table may be performed in response to the customer's operation on, for example, an information terminal carried by the customer or an information terminal attached to the shopping cart. In these cases, the product table may be managed by the above information terminal. In this case, the behavior monitoring device 5 does not need to monitor the customer's behavior. However, since there is a risk that the product possessed by the customer may not be correctly registered as the purchased product, it is preferable to monitor the behavior of the customer by the behavior monitoring device 5 as well.

Instead of the product table TD1, a product table that does not indicate the number of items owned by the customer may be used. In this case, if the customer has a plurality of products identified by the same product code, the processor 11 includes a plurality of record data corresponding to the plurality of products in the product table. In other words, when a product is picked up by a target customer, the processor 11 creates new record data related to that product regardless of whether or not record data containing the product code of that product is already included in the product table. Add to product table.

The behavior monitoring device 5 may determine the number of customers entering the store. For example, the behavior monitoring device 5 may determine the customer by facial recognition from an image of the customer moving into the store through the gate device 3, which is captured by a camera. In this case, the check-in device 2 can be omitted. If the check-in device 2 is omitted, the behavior monitoring device 5 or the sales management device 1 may control the gate device 3, for example.

The monitoring process may be performed by the sales management device 1 .

The gate device 3 may not be provided.

Each function realized by the processor 11 by information processing can also be partially or entirely realized by hardware that executes information processing not based on a program, such as a logic circuit. Further, each of the functions described above can be implemented by combining hardware such as the logic circuit described above with software control.

While several embodiments of the invention have been described, these embodiments have been presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and modifications can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the scope of the invention described in the claims and equivalents thereof.
In addition, the description of the scope of claims as originally filed for this application will be added below.
[C1]
a first updating means for updating list data representing a list of purchased products of the customer so as to include the product possessed by the customer as a purchased product to which a first selling price set for the product is applied;
In response to the customer entering a specific area, the selling price of a predetermined product among the products included in the list as the purchased product is changed to a second selling price determined for the product. second updating means for updating said list data to change;
A product registration device equipped with
[C2]
The predetermined product is a product that can be eaten in the store among food and drink,
The first updating means sets the first selling price to an amount obtained by adding a tax amount determined by a first tax rate to the unit price of the product, and
The second updating means sets the second selling price to an amount obtained by adding a tax amount determined by a second tax rate to the unit price of the product, and
The commodity registration device according to claim 1.
[C3]
The second updating means defines the specific area as an eating and drinking area that allows eating and drinking in the store,
3. The commodity registration device according to claim 1 or 2.
[C4]
determination means for determining products that are not eaten in the eating and drinking area;
a third updating means for updating the list data so as to restore the selling price of the non-drinkable product determined by the determining means to the first selling price determined for the product;
4. The product registration device according to claim 3, further comprising:
[C5]
updating list data representing a list of purchased products of the customer so as to include the product newly possessed by the customer as a purchased product to which a first selling price determined for the product is applied;
In response to the customer entering a specific area, the selling price of a predetermined product among the products included in the list as the purchased product is changed to a second selling price determined for the product. updating the list data to change;
Product registration method.
[C6]
The computer provided in the product registration device,
a first updating means for updating list data representing a list of purchased products of the customer so as to include the product newly possessed by the customer as a purchased product to which a first selling price determined for the product is applied; ,
In response to the customer entering a specific area, the selling price of a predetermined product among the products included in the list as the purchased product is changed to a second selling price determined for the product. second updating means for updating said list data to change;
Information processing program to function as

DESCRIPTION OF SYMBOLS 1... Sales management apparatus, 2... Check-in apparatus, 3... Gate apparatus, 4... Sensor group, 5... Behavior monitoring apparatus, 6... Information terminal, 7... Settlement server, 11... Processor, 12... Main memory, 13... Auxiliary Memory unit 14 Communication interface 15 Transmission path 100 Store management system 200 Communication network 300 Settlement server.

Claims (6)

a first updating means for updating list data representing a list of purchased products of the customer so as to include the product possessed by the customer as a purchased product to which a first selling price set for the product is applied;
In response to the customer entering a specific area, the selling price of a predetermined product among the products included in the list as the purchased product is changed to a second selling price determined for the product. second updating means for updating said list data to change;
A product registration device equipped with The predetermined product is a product that can be eaten in the store among food and drink,
The first updating means sets the first selling price to an amount obtained by adding a tax amount determined by a first tax rate to the unit price of the product, and
The second updating means sets the second selling price to an amount obtained by adding a tax amount determined by a second tax rate to the unit price of the product, and
The commodity registration device according to claim 1. The second updating means defines the specific area as an eating and drinking area that allows eating and drinking in the store,
3. The commodity registration device according to claim 1 or 2. determination means for determining products that are not eaten in the eating and drinking area;
a third updating means for updating the list data so as to restore the selling price of the non-drinkable product determined by the determining means to the first selling price determined for the product;
4. The product registration device according to claim 3, further comprising: A product registration method executed by a computer, comprising:
updating list data representing a list of purchased products of the customer so as to include the product newly possessed by the customer as a purchased product to which a first selling price determined for the product is applied;
In response to the customer entering a specific area, the selling price of a predetermined product among the products included in the list as the purchased product is changed to a second selling price determined for the product. updating the list data to change;
Product registration method. The computer provided in the product registration device,
a first updating means for updating list data representing a list of purchased products of the customer so as to include the product newly possessed by the customer as a purchased product to which a first selling price determined for the product is applied; ,
In response to the customer entering a specific area, the selling price of a predetermined product among the products included in the list as the purchased product is changed to a second selling price determined for the product. second updating means for updating said list data to change;
Information processing program to function as