JP3900858B2 - Facility information system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a facility guidance system that provides guidance to a user in a large-scale facility composed of a plurality of facilities.
[0002]
[Prior art]
Conventionally, a large facility or the like has no means for notifying the user of the congestion status of a plurality of facilities existing in a large facility. For this reason, in order for the user to check the congestion status of each facility, the user has to go directly to the facility and check.
As a method for solving this problem, there is a facility guidance system disclosed in Japanese Patent Laid-Open No. 10-152074. This system acquires the amount of people lined up at each facility with sensors, calculates the waiting time of each facility, and transmits the waiting time information wirelessly to the mobile information terminal carried by the user, thereby allowing the user to move This is a facility guidance system capable of confirming waiting time information on a display of an information terminal.
[0003]
[Problems to be solved by the invention]
Usually, very popular facilities always have a long waiting time, and the waiting time varies depending on whether there is a less popular facility or event, but the conventional facility guidance system simply uses the waiting time information of each facility. Because it was distributed to users, a facility that is more popular than other facilities and has a relatively long waiting time, even if the waiting time is shorter than usual, this waiting time is longer than the waiting time of other facilities, There was a problem that it was judged to be crowded with users.
[0004]
The present invention has been made to solve the above-described problems. By providing the user with congestion information evaluated corresponding to the standard congestion situation of each facility, the user can It is intended to provide a facility guidance system that can easily know the congestion status of each facility, shorten the waiting time for using each facility, and improve convenience in facility use. To do. At the same time, operators that operate each facility can easily grasp the changing congestion status of each facility and appropriately guide users to the vacant facilities. It aims at providing the facility guidance system which can be improved.
[0005]
[Means for Solving the Problems]
1st invention transmits the portable terminal list information produced | generated based on the message from several portable terminals, The some facility in which the base station which distributes congestion information to the said several portable terminal each was installed,
A congestion reference value indicating a standard congestion situation of the plurality of facilities is set, and the congestion information of the plurality of facilities is generated based on the congestion reference value and the mobile terminal list information transmitted from the base station, And a facility management center that transmits the congestion information to the plurality of facilities.
[0006]
According to a second aspect of the present invention, there is provided mobile terminal search means for transmitting a search message to the plurality of mobile terminals, and mobile terminal list information generated based on a response message corresponding to the search message transmitted from the plurality of mobile terminals. A base station having portable terminal search means for transmitting to the facility management center; and information distribution means for transmitting congestion information received from the facility management center to the plurality of portable terminals;
Congestion reference value setting means for setting the congestion reference value, base station management means for managing a facility management table constituted by the congestion reference value, mobile terminal list information transmitted from the congestion reference value and the base station And a facility management center having congestion evaluation means for transmitting the congestion information of the plurality of facilities generated based on the above to the base station.
[0007]
A third invention is a facility management center having a congestion history storage means for recording and updating portable terminal list information transmitted from the base station,
The congestion reference value setting means includes congestion reference value setting means for automatically setting a congestion reference value based on portable terminal list information recorded and updated by the congestion history storage means.
[0008]
A fourth invention is a facility management center having distribution information management means for managing additional information associated with each of the plurality of facilities,
Congestion evaluation means for transmitting additional information managed by the distribution information management means to the base station;
Information distribution means for distributing the additional information to the plurality of portable terminals.
[0009]
A fifth invention is a facility management center having a distribution method management means for managing a distribution rate for distributing the congestion information according to a communication range of the base station,
Congestion evaluation means for transmitting the delivery rate managed by the delivery method management means to the base station;
An information distribution means for distributing the congestion information and the additional information to the plurality of portable terminals based on the distribution rate is provided.
[0010]
A sixth invention is a facility management center having user information management means for managing user information of the plurality of mobile terminals registered in advance,
Congestion evaluation means for transmitting user information managed by the user information management means to the base station;
An information distribution unit that distributes the congestion information and the additional information to a mobile terminal that is an information distribution destination selected based on the user information.
[0011]
A seventh invention is a facility management center having user information update means for updating the user information managed by the user information management means based on the mobile terminal list information transmitted from the base station,
An information distribution means for transmitting the congestion information and the additional information to a portable terminal serving as an information distribution destination selected based on the updated user information is provided.
[0012]
According to an eighth aspect of the invention, there is provided user information updating means for updating the user information based on facility use histories of users to the plurality of facilities.
[0013]
A ninth aspect of the invention is a facility management center having a discount ticket management means for managing discount ticket information for discounting prices of products handled by the plurality of facilities,
A plurality of portable terminals having a discount ticket using means for using the discount ticket information distributed via the base station;
When the discount ticket information is used by the discount ticket utilization means, a base station having a discount ticket collection means for receiving the discount ticket information transmitted from the plurality of portable terminals is provided.
[0014]
A tenth aspect of the present invention is a plurality of portable terminals having a congestion status inquiry means used when transmitting a congestion status inquiry message to the base station;
A base station having congestion status response means for transmitting the congestion status inquiry message transmitted using the congestion status inquiry means to the facility management center;
Congestion evaluation means for generating the congestion information based on the congestion status inquiry message transmitted from the base station, and transmitting the congestion information to the base station;
And an information distribution unit that transmits the congestion information transmitted by the congestion evaluation unit to the plurality of portable terminals.
[0015]
DETAILED DESCRIPTION OF THE INVENTION
Embodiment 1 FIG.
The first embodiment will be described below with reference to FIGS.
FIG. 1 is a configuration diagram of the facility guidance system according to the first embodiment. In FIG. 1, 1 (1a, 1b) is a facility, 10 (10a, 10b) is a base station, 11 (11a, 11b) is a portable terminal search means, 12 (12a, 12b) is an information distribution means, 13 (13a, 13 (b) is a communication means, 14 (14a, 14b) is a wireless communication means, 20 (20a, 20b, 20c, 20d, 20e) is a portable terminal, 21 (21a, 21c) is a search response means, 22 (22a, 22c) Is an information receiving means, 23 (23a, 23c) is an information display means, 24 (24a, 24c) is a wireless communication means, 30 is a facility management center, 31 is a base station management means, 32 is a congestion reference value setting means, 33 Is a congestion evaluation means, 34 is a communication means, and 50 is a network.
[0016]
Next, the facility management center 30 evaluates the congestion status of the facility 1b, and the base station 10a delivers the congestion status of the facility 1b to the user's portable terminal 20a near the facility 1a as an example. Give an explanation.
A base station 10a and a base station 10b are installed in the facility 1a and the facility 1b, respectively. Each facility 1 is assigned a facility ID, and each base station 10 is assigned a base station ID.
[0017]
In the facility management center 30, the congestion reference value setting means 32 sets a congestion reference value indicating the standard congestion status of each facility 1. Further, the base station management means 31 manages a facility management table composed of the association between the facility 1 and the base station 10 and the congestion reference value set by the congestion reference value setting means 32.
[0018]
FIG. 2 is a diagram showing an example of a facility management table managed by the base station management means 31. In FIG. 2, the base station corresponding to the facility 1a is the base station 10a, the congestion reference value indicating the standard congestion state is 10 terminals, and the base station corresponding to the facility 1b is the base station 10b. In addition, it is indicated that the congestion reference value indicating the standard congestion situation is 15 terminals.
The mobile terminal search unit 11b in the base station 10b transmits a search message to the mobile terminal 20 near the base station 10b using the wireless communication unit 14b. At this time, the search message stores the base station ID of the base station 10b that is the transmission source of the search message.
[0019]
When the search response unit 21c in the portable terminal 20c receives the search message using the wireless communication unit 24c, the search response unit 21c transmits a response message to the base station 10b that is the transmission source of the search message. At this time, the portable terminal ID of the portable terminal 20c that is the transmission source of the response message is stored in the response message. Similarly, the portable terminal 20d and the portable terminal 20e transmit a response message to the base station 10b.
[0020]
When the mobile terminal search means 11b in the base station 10b receives a response message from each mobile terminal 20 using the wireless communication means 14b, the mobile terminal search means 11b generates mobile terminal list information based on the mobile terminal ID included in the response message. .
[0021]
FIG. 3 is a diagram showing an example of mobile terminal list information generated by the mobile terminal search unit 11b. As shown in FIG. 3, the mobile terminal list information includes a base station ID and a mobile terminal ID.
The portable terminal search unit 11b transmits the portable terminal list information to the facility management center 30 using the communication unit 13b. Similarly, each base station 10 transmits the mobile terminal list information acquired by itself to the facility management center 30.
[0022]
In the facility management center 30, the congestion evaluation unit 33 receives the mobile terminal list information from each base station 10 using the communication unit 34.
The congestion evaluation means 33 uses the facility management table managed by the base station management means 31 to compare the congestion reference value of each facility 1 with the number of mobile terminals acquired from the mobile terminal list information. It evaluates the congestion status and generates congestion information.
[0023]
FIG. 4 is a diagram illustrating a state in which the congestion evaluation unit 33 evaluates the congestion status of each facility 1 in three stages of “vacant”, “standard”, and “congested”.
The congestion evaluation unit 33 transmits the congestion information to each base station 10 using the communication unit 34.
When the information distribution unit 12a in the base station 10a receives the congestion information from the facility management center 30 using the communication unit 13a, the information distribution unit 12a uses the wireless communication unit 14a to the mobile terminals 20a and 20b near the base station 10a. In contrast, congestion information is transmitted.
When receiving the congestion information from the base station 10a using the wireless communication unit 24a, the information receiving unit 22a in the portable terminal 20a displays the congestion information on the screen using the information display unit 23a.
[0024]
As described above, according to the present embodiment, the facility management center 30 evaluates the congestion status of each facility 1 and provides the user with the congestion information, so that the user is familiar with the congestion status of the facility 1. It is possible to easily know the congestion status of the facility 1 from the viewpoint of the person, shorten the waiting time for using the facility 1, and improve the convenience when using the facility 1.
Moreover, since the business operator who operates the facility 1 can easily grasp the fluctuating congestion state of the facility 1 and appropriately guide the user to the vacant facility 1, the use efficiency of the facility 1 is improved. Can be made.
[0025]
In the present embodiment, the congestion evaluation means 33 evaluates the congestion status of each facility 1 in three stages, but other evaluation methods such as evaluation with a magnification with the congestion reference value may be applied. .
[0026]
Embodiment 2. FIG.
The second embodiment will be described below with reference to FIGS.
FIG. 5 is a block diagram of the facility guidance system according to the second embodiment. The same reference numerals as those in FIG.
In FIG. 5, reference numeral 35 denotes a congestion history storage means, and the second embodiment has a configuration in which a congestion history storage means 35 is added to the components of the first embodiment.
[0027]
Next, the operation will be described.
The basic operation of the present embodiment is the same as that of the first embodiment. When the facility management center 30 receives the mobile terminal list information from each base station 10, the mobile terminal list information is recorded by the congestion history storage means 35. The point that the congestion reference value setting means 32 automatically updates the congestion reference value based on the history of the portable terminal list information recorded by the congestion history storage means 35 is different from the first embodiment.
[0028]
Each base station 10 searches for nearby mobile terminals 20 and transmits mobile terminal list information to the facility management center 30 as in the first embodiment.
In the facility management center 30, when the congestion evaluation unit 33 receives the mobile terminal list information from each base station 10 using the communication unit 34, the congestion history storage unit 35 records the mobile terminal list information.
Further, the congestion reference value setting unit 32 updates the congestion reference value based on the history of the mobile terminal list information recorded by the congestion history storage unit 35.
[0029]
FIG. 6 is a diagram showing that the congestion reference value of the facility 101 is automatically updated. In particular, the history of the portable terminal list information of the facility 1b and the congestion reference value are automatically updated. FIG.
In FIG. 6, 10 is set as the initial value of the reference value, the congestion situation is evaluated by the number of people waiting for each hour of the facility 1b obtained from the portable terminal list information, and further obtained by the average value of the reference value and the number of people waiting. It is shown that the obtained new reference value is used as the reference value at the next time.
[0030]
As described above, according to the present embodiment, the congestion that is used when evaluating the congestion state according to the number of mobile terminals 20 in the vicinity of the base station installed in each facility 1, that is, the variation in the number of waiting persons in the facility 1. By updating the reference value, the congestion situation can be more appropriately evaluated.
[0031]
Embodiment 3 FIG.
Hereinafter, the third embodiment will be described with reference to FIG.
FIG. 7 is a configuration diagram of the facility guidance system according to the third embodiment. The same reference numerals as those in FIG.
In FIG. 7, reference numeral 36 denotes distribution information management means, and the third embodiment has a configuration in which distribution information management means 36 is added to the constituent elements of the first embodiment.
[0032]
Next, the operation will be described.
The basic operation of the present embodiment is the same as that of the first embodiment. By providing the distribution information management means 36 in the facility management center 30, the facility management center 30 adds to the base station 10 in addition to the congestion information. Thus, the second embodiment is different from the first embodiment in that additional information associated with each facility 1 managed by the distribution information management means 36 is transmitted and the congestion information and additional information are provided to the user's portable terminal.
Here, the additional information indicates, for example, the event information of the facility to be added to the congestion information, such as a special event such as a XX show being held in this facility one hour later, and the user wishes to do so. You can decide how long you want to go to the facility, or use other available facilities so far.
[0033]
Each base station 10 searches for nearby mobile terminals 20 and transmits mobile terminal list information to the facility management center 30 as in the embodiment.
In the facility management center 30, when the congestion evaluation means 33 receives the mobile terminal list information from each base station 10 using the communication means 34, the congestion status of each facility 1 is evaluated and congestion information is generated.
Further, the distribution information management means 36 manages additional information such as event information as information related to the facility corresponding to each facility 1.
[0034]
The congestion evaluation unit 33 uses the communication unit 34 to transmit the congestion information of each facility and the additional information managed by the distribution information management unit 36 to each base station 10.
In the base station 10a, when the information distribution unit 12a receives the congestion information and the additional information from the facility management center 30 using the communication unit 13a, the mobile terminal 20a and the mobile terminal near the base station 10a are used using the wireless communication unit 14a. Congestion information and additional information are distributed to 20b.
In the portable terminal 20a, when the information receiving unit 22a receives the congestion information and the additional information from the base station 10a using the wireless communication unit 24a, the information display unit 23a is used to display the congestion information and the additional information on the screen. .
[0035]
As described above, according to the present embodiment, in addition to the congestion status of each facility 1, additional information related to the facility such as event information of the facility 1 is provided to the user. It is possible to grasp event information of each facility, vacancy information of each facility, and the like from the additional information. As a result, the user can consider the use of vacant facilities in accordance with the facility facility where the desired event is held, so the effect of appropriately guiding the user to the vacant facility can be increased. 1 utilization efficiency can be further improved.
[0036]
Embodiment 4 FIG.
Hereinafter, the fourth embodiment will be described with reference to FIGS.
FIG. 8 is a configuration diagram of the facility guidance system according to the fourth embodiment. The same reference numerals as those in FIG.
In FIG. 8, reference numeral 37 denotes distribution method management means, and the fourth embodiment has a configuration in which distribution method management means 37 is added to the constituent elements of the first embodiment.
[0037]
FIG. 9 is a diagram illustrating a state in which users line up in a facility where a plurality of base stations are installed. In FIG. 9, 1 is a facility, 61 (61a, 61b, 61c, 61d) is a wireless communication range of each base station 10 installed in the facility 1, 62 is a user, and 63 is a facility user. This is an alignment area.
[0038]
Next, the operation will be described.
The basic operation of the present embodiment is the same as that of the first embodiment, and the distribution management means 37 is provided in the facility management center 30 so that each base station 10 distributes information to all mobile terminals 20. Embodiment 1 is different from the first embodiment in that information is distributed by selecting the distribution base station 10 and the distribution destination mobile terminal 20 based on the distribution method of each base station 10 managed by the distribution method management means 37. Different.
[0039]
Each base station 101 searches for nearby portable terminals 20 and transmits portable terminal list information to the facility management center 30 as in the first embodiment.
In the facility management center 30, the congestion evaluation unit 33 receives the mobile terminal list information from each base station 10 using the communication unit 34, and the congestion evaluation unit 33 evaluates the congestion status of each facility and generates congestion information. .
[0040]
In addition, when each base station 10 distributes information to the mobile terminal 20, the distribution method management unit 37 is configured to determine what percentage of the mobile terminals 20 within the communication range of each base station 10 the mobile terminals 20. The distribution rate indicating whether to distribute information is managed. That is, the distribution method management means 37 manages the distribution rate for distributing the congestion information to each mobile terminal 20 according to the communication range of each base station 10.
In FIG. 9, each base station 10 has the congestion information 1 as the communication range 61a closest to the base station of the facility 1, the congestion information 2 as the communication range 61b, and the congestion information 3 as the communication range 61c. It shows that congestion information is distributed according to the communication range.
[0041]
The congestion evaluation unit 33 uses the communication unit 34 to transmit the congestion information of each facility 1 and the distribution rate managed by the distribution method management unit 37 to each base station 10.
In the base station 10a, when the information distribution unit 12a receives the congestion information and the distribution rate from the facility management center 30 using the communication unit 13a, the mobile terminal search unit 11a uses the wireless communication unit 14a to find the vicinity of the base station 10a. The portable terminal 20 is searched, the portable terminal 20 that is the information distribution destination is selected from the searched portable terminals 20 based on the distribution rate received by the information distribution means 12a from the facility management center 30, and the selected portable terminal 20 is selected. The congestion information is transmitted to the terminal 20 using the wireless communication means 14a.
[0042]
Here, as an example, it is assumed that a distribution rate of 50% is set in the base station 10a, and the portable terminal 20a is selected as the information distribution destination from the retrieved portable terminals 20a and 20b.
In the portable terminal 20a, when the information receiving unit 22a receives the congestion information from the base station 10a using the wireless communication unit 24a, the information display unit 23a is used to display the congestion information on the screen.
[0043]
In addition, as shown in FIG. 9, when installing a plurality of base stations in one facility, the base stations are installed so that the wireless communication range 61 of each base station 10 divides the alignment area. The waiting time of users within the communication range of the station is almost equal, and users with different waiting times can be classified by base station unit, so the waiting time is long by changing the distribution information by the base station Only users can be guided to other facilities.
[0044]
As described above, according to the present embodiment, the distribution status of each facility 1 is not distributed to all the mobile terminals 20, but the distribution rate of each base station 10 set by the distribution method management means 37 is set. Based on this, in order to select the mobile terminal 20 of the user to be the distribution destination, the business operator who operates the facility 1 is only a part of the users near the crowded facility 1 Since the information on the vacant facility can be sent, the user can be guided to the other vacant facility 1, so the congestion of the facility 1 can be adjusted more finely.
[0045]
In this embodiment, an example in which congestion information is distributed as information to be distributed to the mobile terminal 20.
Although shown, in the same manner as in the third embodiment, additional information related to the facility 1 may be distributed in addition to the congestion information.
[0046]
Embodiment 5 FIG.
Hereinafter, the fifth embodiment will be described with reference to FIGS.
FIG. 10 is a configuration diagram of the facility guidance system according to the fifth embodiment. The same reference numerals as those in FIG.
10, reference numeral 38 denotes user information management means, and the fifth embodiment has a configuration in which user information management means 38 is added to the components of the third embodiment.
[0047]
Next, the operation will be described.
The basic operation of the present embodiment is the same as that of the third embodiment. By providing the user information management means 38 in the facility management center 30, the embodiment management center 30 provides each base station 10 with each embodiment. 3. In addition to the congestion information and additional information described in 3, the user information managed by the user information management means 38 is transmitted, and the base station 10 changes the information distributed by the user based on the user information. This is different from the third embodiment.
[0048]
Each base station 10 searches for nearby mobile terminals 20 and transmits mobile terminal list information to the facility management center 30 as in the third embodiment.
In the facility management center 30, when the congestion evaluation means 33 receives the mobile terminal list information from each base station 10 using the communication means 34, the congestion status of each facility 1 is evaluated and congestion information is generated.
Further, the distribution information management means 36 manages additional information such as event information as information related to the facility corresponding to each facility 1.
Furthermore, the user information management means 38 manages user information such as a user's hobbies and preferences as information related to the user in correspondence with each user. User information is acquired in advance by user registration or the like and registered in the user information management means 38.
[0049]
FIG. 11 is a diagram showing an example of user information managed by the user information management unit 38.
The congestion evaluation unit 33 uses the communication unit 34 to transmit the congestion information of each facility 1, additional information managed by the distribution information management unit 36, and user information managed by the user information management unit 38 to each base station. 10 to send.
[0050]
In the base station 10a, when the information distribution unit 12a receives the congestion information, the additional information, and the user information from the facility management center 30 using the communication unit 13a, the mobile terminal search unit 11a uses the wireless communication unit 14a. The mobile terminal 20 near the base station 10a is searched, and the information distribution means 12a selects the mobile terminal 20 as the information distribution destination from the searched mobile terminals 20 based on the user information received from the facility management center 30. Then, the congestion information and the additional information are distributed to the selected portable terminal 20 using the wireless communication means 14a.
For example, if the facility 1b is a facility related to “music”, the current congestion status is “vacant”, and the user wants to guide the user to the facility 1b, the usage / preference of the user information includes “music”. It is effective to select a person.
[0051]
In FIG. 11, since the hobby / preference of the user ID 001 is “music”, the congestion information and the additional information are distributed to the mobile terminal 20a of the user ID. In the portable terminal 20a, when the information receiving unit 22a receives the congestion information and the additional information from the base station 10a using the wireless communication unit 24a, the information display unit 23a is used to display the congestion information and the additional information on the screen. .
[0052]
As described above, according to the present embodiment, the congestion status and additional information of each facility 1 are not distributed to the mobile terminals 20 of all users, but the mobile terminals 20 of users who meet the hobbies and preferences. By selecting only, the operator who operates the facility 1 effectively selects some of the users in the vicinity of the crowded facility 1 and vacates others. Since it can be guided to the facility 1, congestion of the facility 1 can be reduced more flexibly.
[0053]
In this embodiment, hobbies / preferences are registered as user information, and information is provided to users who are adapted to the hobbies / preferences. You may apply to the form which distributes information preferentially to the user who is the special member who paid.
[0054]
Embodiment 6 FIG.
Hereinafter, the sixth embodiment will be described with reference to FIGS.
FIG. 12 is a configuration diagram of the facility guidance system according to the sixth embodiment. The same reference numerals as those in FIG. 10 denote the same or corresponding parts, and a description thereof is omitted.
In FIG. 12, reference numeral 39 denotes user information update means, and the sixth embodiment has a configuration in which user information update means 39 is added to the components of the fifth embodiment.
[0055]
Next, the operation will be described.
The basic operation of the present embodiment is the same as that of the fifth embodiment, and the facility management center 30 obtains portable terminal list information from each base station 10 by providing the user information update means 39 in the facility management center 30. In this case, the point that the user information update unit 39 automatically updates the user information managed by the user information management unit 38 is different from the fifth embodiment.
[0056]
Each base station 101 searches for nearby mobile terminals 20 and transmits mobile terminal list information to the facility management center 30 as in the fifth embodiment.
In the facility management center 30, when the congestion evaluation means 33 receives the mobile terminal list information from each base station 10 using the communication means 34, the congestion status of each facility 1 is evaluated and congestion information is generated.
The distribution information management means 36 manages additional information such as event information corresponding to each facility 1.
The user information management means 38 manages user information corresponding to each user.
The user information updating unit 39 updates the facility usage history of each user based on the mobile terminal list information received from each base station 10 and updates the user information managed by the user information management unit 38. To do.
[0057]
FIG. 13 is a diagram showing an example of user information managed by the user information management means 38.
In the example shown in FIG. 13, in addition to the user information shown in the fifth embodiment, a facility usage history indicating the number of times each user has used the facility is recorded.
The congestion evaluation unit 33 uses the communication unit 34 to manage the congestion information of each facility 1, the additional information managed by the distribution information management unit 36, and the user information management unit 38, and the user information update unit 39. The user information updated by is transmitted to each base station 10.
[0058]
In the base station 10a, when the information distribution unit 12a receives the congestion information, the additional information, and the user information from the facility management center 30 using the communication unit 13a, the mobile terminal search unit 11a uses the wireless communication unit 14a. The mobile terminal 20 in the vicinity of the base station 10a is searched, and the information distribution unit 12a receives the mobile terminal 20 as the information distribution destination from the searched mobile terminals 20 based on the user information and the facility usage history received from the facility management center 30. The terminal 20 is selected, and congestion information and additional information are transmitted to the selected portable terminal 20 using the wireless communication means 14a.
For example, if the current congestion status of the facility 1b is “vacant” and the user wants to guide the user to the facility 1b, the user who is likely to use the facility 1b because the facility 1b has been used many times in the past. It is effective to select.
[0059]
In FIG. 13, since the number of uses of the facility 1b with the user ID 001 and the user ID 002 is large, the congestion information and the additional information are distributed to the mobile terminal 20a with the user ID 001 and the mobile terminal 20b with the user ID 002.
In the portable terminal 20a, when the information receiving unit 22a receives the congestion information and the additional information from the base station 10a using the wireless communication unit 24a, the information display unit 23a is used to display the congestion information and the additional information on the screen. . Similarly, the mobile terminal 20b receives the congestion information and the additional information and displays them on the screen.
[0060]
Thus, according to the present embodiment, the congestion status and additional information of each facility 1 are not distributed to the mobile terminals 20 of all users, but are distributed based on the usage history of the user's facilities. By selecting the previous user, the operator operating the facility 1 can effectively select some of the users near the crowded facility 1 and Therefore, the congestion of the facility 1 can be eased more flexibly.
[0061]
In the present embodiment, the example in which the number of uses of the facility 1 is updated as user information and information is provided to a user with a high number of uses has been shown. May be applied to a form in which information is distributed preferentially to users with a large amount of past purchases.
[0062]
Embodiment 7 FIG.
The seventh embodiment will be described below with reference to FIG.
FIG. 14 is a configuration diagram of the facility guidance system according to the seventh embodiment. The same reference numerals as those in FIG. 7 denote the same or corresponding parts, and a description thereof is omitted.
In FIG. 14, 40 is a discount ticket management means, 15 (15a, 15b) is a discount ticket collection means, 25 (25a, 25c) is a discount ticket utilization means, and the seventh embodiment is a component of the third embodiment. Further, the discount ticket management means 40, the discount ticket collection means 15 (15a, 15b), and the discount ticket utilization means 25 (25a, 25c) are added.
[0063]
Next, the operation will be described.
The basic operation of the present embodiment is the same as that of the third embodiment. Discount ticket management means 40 is used in the facility management center 30, discount ticket collection means 15 is used in the base station 10, and discount tickets are used in the portable terminal 20. By providing each means 25, a discount ticket is distributed from the facility management center 30 to the mobile terminal 20 via each base station 10, and the mobile terminal 20 can use the discount ticket via the base station 10. Different from the third embodiment.
[0064]
Next, the operation will be described.
In the same manner as in the third embodiment, each base station 10 searches for nearby portable terminals 20 and transmits portable terminal list information to the facility management center 30.
In the facility management center 30, the congestion evaluation means 33 receives the mobile terminal list information from each base station 10 using the communication means 34, and the congestion evaluation means 33 evaluates the congestion status of each facility 1 and generates the congestion information. To do.
[0065]
Further, the discount ticket management means 40 manages discount ticket information in which a discount ticket that discounts the price at the time of buying and selling products handled by each facility 1 is converted into data.
Here, the discount ticket information includes facility name, facility ID, product ID, and discount amount information.
The congestion evaluation means 33 uses the communication means 34 to transmit the congestion information of each facility and the discount ticket information managed by the discount ticket management means 40 to each base station 10.
[0066]
In the base station 10a, when the information distribution unit 12a receives the congestion information and the discount ticket information from the facility management center 30 using the communication unit 13a, the mobile terminal search unit 11a uses the wireless communication unit 14a and the vicinity of the base station 10a. The mobile terminals 20a and 20b as information distribution destinations are selected from the searched mobile terminals 20, and the mobile terminals 20a and 20b are congested using the wireless communication means 14a. Send information and coupon information.
In the portable terminal 20a, when the information receiving unit 22a receives the congestion information and the discount ticket information from the base station 10a using the wireless communication unit 24a, the information display unit 23a is used to display the congestion information and the discount ticket information on the screen. To do.
[0067]
The user of the portable terminal 20a moves the location to the facility 1b because the discount coupon of the product handled by the facility 1b is displayed on the screen.
The base station 10b is installed in the facility 1b, and the user of the portable terminal 20a transmits discount ticket information to the base station 10b using the discount ticket utilization means 25a.
In the base station 10b, when the discount ticket collection means 15b receives the discount ticket information from the mobile terminal 20a, the discount is applied when the user purchases a product associated with the discount ticket information.
[0068]
Thus, according to the present embodiment, in addition to the congestion status of each facility 1, by providing the user with discount ticket information handled by the facility, the effect of appropriately guiding the user to the vacant facility Therefore, the utilization efficiency of the facility 1 can be further improved.
[0069]
Embodiment 8 FIG.
Hereinafter, the eighth embodiment will be described with reference to FIG.
FIG. 15 is a block diagram of the facility guidance system according to the eighth embodiment. The same reference numerals as those in FIG.
In FIG. 14, 16 (16a, 16b) is a congestion status response means, 26 (26a, 26c) is a congestion status inquiry means, and the eighth embodiment is the congestion status response means 16 ( 16a, 16b) and congestion status inquiry means (26a, 26c) are added.
[0070]
Next, the operation will be described.
The basic operation of this embodiment is the same as that of the first embodiment. By providing the congestion status response means 16 in the base station 10 and the congestion status inquiry means 26 in the mobile terminal 20, the base station In addition to unilaterally distributing information from 10 to the mobile terminal 20, the mobile terminal 20 inquires of the congestion status of each facility 1 to the base station 10, and the base station 10 sends the congestion status information to the mobile terminal 20. It differs from the first embodiment in that it responds.
[0071]
The user of the mobile terminal 20a transmits a congestion status inquiry message from the mobile terminal 20a to the base station 10a using the congestion status inquiry means 26a. The congestion status inquiry message includes the mobile terminal ID.
When the congestion status response means 16a in the base station 10a receives the congestion status inquiry message from the portable terminal 20a, it transmits a congestion status inquiry message to the facility management center 30.
The facility management center 30 transmits a congestion status inquiry message to each base station 10.
Each base station 10 searches for nearby portable terminals 20 and transmits portable terminal list information to the facility management center 30 as in the first embodiment.
[0072]
In the facility management center 30, when the congestion evaluation unit 33 receives the mobile terminal list information and the congestion status inquiry message from each base station 10 using the communication unit 34, the congestion evaluation unit 33 evaluates the congestion status of each facility 1 and generates congestion information. And transmit to the base station 10a.
In the base station 10a, when the congestion status response means 16a receives the congestion information from the facility management center 30 using the communication means 13a, it transmits the congestion information to the portable terminal 20a using the wireless communication means 14a.
In the mobile terminal 20a, when the congestion status inquiry unit 26a receives the congestion information from the base station 10a using the wireless communication unit 24a, the congestion information is displayed on the screen using the information display unit 23a.
[0073]
As described above, according to the present embodiment, in order to provide the congestion information of each facility 1 in response to the inquiry of the congestion status of each facility 1 requested by the user, the user requests the congestion status of the facility requested by the user. Can be improved and convenience can be improved.
[0074]
In this embodiment, after the congestion status inquiry message transmitted from the mobile terminal 20 reaches the facility management center 30 via the base station 10, the congestion status inquiry message is further transferred to each base station 1, Although the example which acquires portable terminal list information from the base station 1 was shown, it produces | generates based on the portable terminal list information which the facility management center 30 receives regularly from each base station 1 similarly to Embodiment 1. The congestion information may be stored, and when the facility management center 30 receives a congestion status inquiry message from the base station 10, the congestion information may be immediately returned to the base station 10.
[0075]
【The invention's effect】
Since the present invention is configured as described above, the following effects can be obtained.
[0076]
In the first and second inventions, congestion information of a plurality of facilities is generated based on the standard congestion status of the plurality of facilities and mobile terminal list information generated based on messages from the plurality of mobile terminals. By distributing information to multiple mobile devices, users using mobile devices can easily know the congestion status of each facility, so the waiting time for using each facility can be shortened, Convenience in facility use can be improved. In addition, since the business operator of each facility can easily grasp the fluctuating congestion status of the facility and appropriately guide the user to the vacant facility, the use efficiency of each facility can be improved.
[0077]
In the third invention, the congestion reference value setting means automatically sets the congestion reference value based on the portable terminal list information recorded and updated by the congestion history storage means, and is used when evaluating the congestion situation. Since the congestion reference value to be updated can be updated, the congestion situation can be evaluated more appropriately.
[0078]
In the fourth invention, by distributing additional information associated with each of a plurality of facilities to a plurality of portable terminals, the user can obtain event information of each facility, vacancy information of each facility, etc. from the additional information of each facility. Since it can be grasped, the user can be appropriately guided to a vacant facility, and the utilization efficiency of the facility can be improved.
[0079]
In the fifth invention, by distributing congestion information according to the communication range of the base station, other vacant facilities only for some users among the users near the crowded facilities Therefore, the user can be guided to other vacant facilities, and the congestion of the facilities can be adjusted more finely.
[0080]
In 6th invention, the said congestion information and the said additional information are delivered to the portable terminal selected based on the user information of the several portable terminal registered previously, The information of the facility which met a user's request | requirement is obtained. Since it can be transmitted to the selected portable terminal, the user can be guided to another vacant facility 1, and the congestion of the facility can be reduced more flexibly.
[0081]
In the seventh and eighth inventions, the user information managed by the user information management means is updated based on the portable terminal list information transmitted from the base station, and based on the updated user information. By transmitting the congestion information and the additional information to the selected mobile terminal, some users in the vicinity of the crowded facility can be effectively selected, and other vacant Since the user can be guided to the facility, the congestion of the facility can be reduced more flexibly.
[0082]
In the ninth invention, a user who has obtained discount ticket information for discounting the prices of products handled by a plurality of facilities transmits the discount ticket information to the facility, so that the user is associated with the discount ticket information. Since discounts can be applied when purchasing products, it is possible to use such discount coupon information and increase the effect of appropriately guiding users to vacant facilities. Efficiency can be further improved.
[0083]
In the tenth invention, by providing the congestion information of each facility corresponding to the inquiry of the congestion status of each facility requested by the user, the user can know the congestion status of the requested facility, and the convenience is improved. Can be improved.
[Brief description of the drawings]
FIG. 1 is a configuration diagram of a facility guidance system according to a first embodiment.
FIG. 2 is a diagram showing an example of a facility management table managed by a base station management unit 31 in the first embodiment.
3 is a diagram showing an example of mobile terminal list information generated by mobile terminal search means 11b in Embodiment 1. FIG.
4 shows how the congestion evaluation means 33 evaluates the congestion status of each facility 1 in Embodiment 1. FIG.
FIG. 5 is a configuration diagram of a facility guidance system according to a second embodiment.
FIG. 6 is a diagram showing that the congestion reference value of the facility 101 is automatically updated in the first embodiment.
FIG. 7 is a configuration diagram of a facility guidance system according to a third embodiment.
FIG. 8 is a configuration diagram of a facility guidance system according to a fourth embodiment.
FIG. 9 is a diagram showing a state in which users line up in a facility where a plurality of base stations are installed in the fourth embodiment.
FIG. 10 is a configuration diagram of a facility guidance system according to a fifth embodiment.
11 is a diagram showing an example of user information managed by user information management means 38 in Embodiment 5. FIG.
FIG. 12 is a configuration diagram of a facility guidance system according to a sixth embodiment.
13 is a diagram showing an example of user information managed by user information management means 38 in Embodiment 6. FIG.
FIG. 14 is a configuration diagram of a facility guidance system according to a seventh embodiment.
FIG. 15 is a configuration diagram of a facility guidance system according to an eighth embodiment.
[Explanation of symbols]
1 (1a, 1b) Facility, 10 (10a, 10b) Base station, 11 (11a, 11b) Mobile terminal search means, 12 (12a, 12b) Information distribution means, 13 (13a, 13b) Communication means, 14 (14a 14b) Wireless communication means, 20 (20a, 20b, 20c, 20d, 20e) Mobile terminal, 21 (21a, 21c) Search response means, 22 (22a, 22c) Information receiving means, 23 (23a, 23c,) Information Display means, 24 (24a, 24c) wireless communication means, 30 facility management center, 31 base station management means, 32 congestion reference value setting means, 33 congestion evaluation means, 34 communication means, 50 network.

Claims (2)

A mobile terminal that is installed so as to divide an alignment area of a plurality of users holding a mobile terminal and is connected to the base station and the base station based on messages from the plurality of mobile terminals held by the plurality of users And a facility having a plurality of base stations for transmitting the portable terminal list information via the network and delivering congestion information to the plurality of portable terminals,
Through the network is connected to the facility, set the congestion reference value indicating a standard congestion of the facilities, based on the transmitted the mobile terminal list information from the congestion reference value and the plurality of base stations A facility management center that generates congestion information of the facility , changes the congestion information to congestion information suitable for each of the plurality of base stations, and transmits the congestion information to the plurality of base stations. Facility guidance system. Said plurality of base stations transmits a search message to the plurality of mobile terminals, also generates the mobile terminal list information based on the response message corresponding to the search message transmitted from the plurality of mobile terminals, this Portable terminal search means for transmitting portable terminal list information to the facility management center via a network, and information distribution means for transmitting the congestion information transmitted from the facility management center to the plurality of portable terminals,
Said facilities management center, a congestion reference value setting means for setting the congestion reference value, the base station management means for managing the facility management table constructed by the congestion reference value, which is managed by the base station management means the The congestion information of the facility is generated based on the congestion reference value and the mobile terminal list information transmitted from the plurality of base stations, and the congestion information is changed to the congestion information suitable for each of the plurality of base stations. The facility guidance system according to claim 1, further comprising: a distribution method management unit; and a congestion evaluation unit that transmits the congestion information changed by the distribution method management unit to the plurality of base stations.

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