JP2015069528A - Information processing system, server, control method therefor, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable a user to make an application that requires an approval by an electronic mail, by a simple operation.SOLUTION: An information processing system is configured to: transmit data of electronic mail comprising an application template, to an applicant terminal; receive data of reply mail to the transmitted data of electronic mail that includes application contents input by using data of application template; identify an approver for the application content included in the data of reply mail; create an application mail to an approver terminal of the identified approver in a format other than the reply mail format, on the basis of the application content included in the data of reply mail; and transmit the created application mail to the approver terminal of the identified approver.

Description

  The present invention relates to an information processing system, a server, a control method thereof, and a program, and more particularly to a technique for performing an application requiring approval by e-mail with a simple operation.

  In recent years, various workflow management systems utilizing IT have been introduced. As one of them, Patent Document 1 determines whether the contents of application form data stored in a mailbox is correct, and whether the application form data is correct, includes an error that can be corrected, or includes an error that cannot be corrected. It is described that the operator corrects the data including the error content or the error that can be corrected, and returns a mail to which the correction result message is added to the user terminal.

JP-A-6-028275

  However, for example, if you use a device such as a mobile phone that is greatly affected by restrictions on the screen size and the number of characters to perform workflows related to various applications in the organization using email, the input items required for the application However, for those who apply, the input is complicated. In addition, when an approver who approves the application performs the approval by replying to the e-mail, input items related to the approval are input to the e-mail, and the work becomes complicated.

  In addition, when the approver is different depending on the type of application, the applicant has to set the approver as the destination each time an application is made, which complicates work.

  Accordingly, an object of the present invention is to provide a mechanism for performing an application requiring approval by e-mail with a simple operation.

  The present invention is an information processing system in which an applicant terminal and a server are communicably connected, and the applicant terminal receives template email data of a template related to the application from the server. A receiving unit; a receiving unit that receives an input of an application content in a reply mail including a template related to the application for the email data received by the template mail data receiving unit; and an application content that has been input by the receiving unit. A reply mail transmission means for sending reply mail data including the template mail data transmission means for sending the template email data relating to the application to the applicant terminal, based on the contents of the application A storage unit for storing specific information for identifying the approver, and a reply mail transmission unit; The receiving means for receiving the reply mail data transmitted by the receiving means, the application contents included in the reply mail data received by the receiving means, and the specific information stored in the storage means, A specifying means for specifying the approver and an application mail to the approver terminal of the approver specified by the specifying means based on the contents of the application included in the reply mail data received by the receiving means. And a transmission means for transmitting the application mail created by the creation means to the approver terminal of the approver identified by the identification means. .

  In addition, the present invention is a storage means for storing specific information for identifying an approver based on the application content, a template mail data transmission means for transmitting template email data relating to the application to the applicant terminal, A receiving means for receiving reply mail data that is a reply mail to the electronic mail data sent by the template mail data sending means and that includes the application content input using the template data related to the application, and the reception Based on the application content included in the reply mail data received by the means and the specific information stored in the storage means, the specifying means for specifying the approver related to the application content, and the receiving means received Based on the application contents included in the reply mail data, the approver end of the approver identified by the identifying means. Creating means for creating an application mail to the mail as a form other than a reply mail, and sending means for sending the application mail created by the creating means to the approver terminal of the approver identified by the identifying means; It is characterized by providing.

  Further, the present invention is a control method in an information processing system in which an applicant terminal and a server including a storage unit that stores specific information for identifying an approver based on application contents are connected to be communicable, The template mail data receiving means of the applicant terminal includes a template mail data receiving step of receiving template email data related to the application from the server, and the accepting means of the applicant terminal includes the template mail data receiving step. A reception process for receiving input of application contents in a reply mail including a template related to the application for the data of the email received in the above, and the application contents received by the reply mail transmission means of the applicant terminal in the reception process A reply mail sending step for sending reply mail data including The rate mail data transmission means transmits the template email data of the template related to the application to the applicant terminal, and the server reception means transmits the reply mail transmitted by the reply mail transmission process. The receiving step for receiving data, and the server specifying means, based on the application content included in the reply mail data received by the receiving step and the specific information stored in the storage means, The approver terminal of the approver specified by the specifying step based on the content of the application included in the reply mail data received in the receiving step by the specifying step for specifying the approver and the server creating means A creation step of creating an application email to the email as a format other than a reply email, and the transmission means of the server, Apply mail created by forming process, characterized in that it comprises a transmission step of transmitting to the approver terminal specified approver by the specifying step.

  In addition, the present invention is a program that can be read and executed by an information processing system in which an applicant terminal and a server including a storage unit that stores specific information for identifying an approver based on application contents are connected to be communicable. The applicant terminal receives from the server a template mail data receiving means for receiving template email data related to the application, and the application for the email data received by the template mail data receiving means. A receiving unit that receives an input of application content in a reply mail including the template, and a reply mail transmitting unit that transmits reply mail data including the application content received by the receiving unit. The template mail that transmits the email data of the template to the applicant terminal Data transmitting means, receiving means for receiving reply mail data transmitted by the reply mail transmitting means, application contents included in reply mail data received by the receiving means, and stored in the storage means Based on the identification information, the identifying means for identifying the approver related to the application content, and the approver identified by the identifying means based on the application content included in the reply mail data received by the receiving means A creation means for creating an application mail to the approver terminal as a mail that is not a reply mail, and a transmission for sending the application mail created by the creation means to the approver terminal of the approver identified by the identification means It is made to function as a means.

  The present invention is also a control method in a server having storage means for storing specific information for identifying an approver based on the contents of an application, wherein the template mail data transmission means is a template email data relating to the application. A template mail data transmitting step for transmitting the message to the applicant terminal, and the receiving means is a reply mail to the email data transmitted by the template mail data transmitting step, using the template data related to the application The receiving step for receiving reply mail data including the input application contents, and the specifying means include the application contents included in the reply mail data received by the receiving step, and the specific information stored in the storage means. Based on the specific step of identifying the approver according to the application content, and the creation means, the receiving step Based on the contents of the application included in the received reply mail data, the creation process of creating the application mail to the approver terminal of the approver identified by the specific process as a mail that is not a reply mail, and sending The means comprises a sending step of sending the application mail created in the creating step to the approver terminal of the approver identified in the identifying step.

  In addition, the present invention is a program that can be read and executed by a server having a storage unit that stores specific information for identifying an approver based on the contents of the application, and the server stores the template email data relating to the application. A template mail data sending means for sending the request to the applicant terminal, and a reply mail to the email data sent by the template mail data sending means, the application input using the template data related to the application Receiving means for receiving reply mail data including contents, application contents included in reply mail data received by the receiving means, and specific information stored in the storage means, Included in the specifying means for specifying the approver and the reply mail data received by the receiving means Based on the contents of the request, the creation means for creating the application mail to the approver terminal of the approver identified by the identification means as a mail that is not a reply mail, and the application mail created by the creation means, It is made to function as a transmission means to transmit to the approver terminal of the approver specified by the specifying means.

  According to the present invention, it is possible to perform an application requiring approval by e-mail with a simple operation.

1 is a configuration diagram of an information processing system according to an embodiment of the present invention. It is a figure which shows an example of the content of the mail used with the information processing system which concerns on embodiment of this invention. It is a figure which shows an example of the content of the mail used with the information processing system which concerns on embodiment of this invention. It is a figure which shows an example of the content of the mail used with the information processing system which concerns on embodiment of this invention. It is a figure which shows an example of the basic processing flow which controls the mail received in the mail server in embodiment of this invention. It is a figure which shows an example of the basic processing flow which controls the mail received in the mail server in embodiment of this invention. It is a figure which shows an example of the basic processing flow which controls the mail received in the mail server in embodiment of this invention. It is a figure which shows an example of the basic processing flow which controls the mail received in the mail server in embodiment of this invention. It is a figure which shows the basic processing flow which transmits the mail which prompts a reply with respect to the application data which are not replied in embodiment of this invention. It is a figure which shows an example of the database (storage information) of the information regarding an application user and the employee's data of a supervisor. It is a figure which shows an example of the storage information of application data. It is a figure which shows an example of the storage information of application destination data in an application flow. It is a figure which shows an example of the content of the mail transmitted / received. It is a figure which shows an example of the content of the mail transmitted / received. It is a figure which shows an example of the content of the mail transmitted / received. It is a block diagram which shows the hardware constitutions of the information processing apparatus applicable to PC100 shown in FIG.

  Hereinafter, with reference to the drawings, an information processing apparatus according to an embodiment of the present invention and details of its operation processing will be described.

  FIG. 1 is a configuration diagram of an information processing system according to an embodiment of the present invention.

  As shown in FIG. 1, the applicant terminal, the server 100, the supervisor terminal, and the broadcast sender terminal are connected to each other via a network so that they can communicate with each other.

  The applicant terminal is a terminal operated by a user who makes an application, and the boss terminal is a terminal where the boss of the user performs approval related to the application.

  The server 100 is installed with a mail monitoring module, a mail server program, a database server program, and a reply prompting module.

  The applicant terminal is an application example of the applicant terminal of the present invention, and the server 100 is an application example of the server of the present invention. The superior terminal is an application example of the approver terminal of the present invention.

  Hereinafter, the hardware configuration of the information processing apparatus applicable to the server 100 illustrated in FIG. 1 will be described with reference to FIG.

  FIG. 9 is a block diagram illustrating a hardware configuration of an information processing apparatus applicable to the server 100 illustrated in FIG.

  In FIG. 9, reference numeral 201 denotes a CPU that comprehensively controls each device and controller connected to the system bus 204. Further, the ROM 202 or the external memory 211 is necessary to realize a BIOS (Basic Input / Output System) or an operating system program (hereinafter referred to as an OS), which is a control program of the CPU 201, or a function executed by each server or each PC. Various programs to be described later are stored.

  A RAM 203 functions as a main memory, work area, and the like for the CPU 201. The CPU 201 implements various operations by loading a program or the like necessary for execution of processing from the ROM 202 or the external memory 211 into the RAM 203 and executing the loaded program.

  An input controller 205 controls input from an input device such as a keyboard (KB) 209 or a pointing device such as a mouse (not shown). A video controller 206 controls display on a display 210 such as a liquid crystal display. The display 210 is a touch panel and functions as an input device that can be operated by pressing a screen on the display.

  A memory controller 207 is provided in an external storage device (hard disk (HD)), flexible disk (FD), or PCMCIA card slot for storing a boot program, various applications, font data, user files, editing files, various data, and the like. Controls access to an external memory 211 such as a compact flash (registered trademark) memory connected via an adapter.

  A communication I / F controller 208 connects and communicates with an external device via a network, and executes communication control processing on the network. For example, communication using TCP / IP is possible.

  Note that the CPU 201 enables display on the display 210 by executing outline font rasterization processing on a display information area in the RAM 203, for example. Further, the CPU 201 enables a user instruction with a mouse cursor (not shown) on the display 210.

  Various programs to be described later for realizing the present invention are recorded in the external memory 211 and executed by the CPU 201 by being loaded into the RAM 203 as necessary. Furthermore, definition files and various information tables used when executing the program are also stored in the external memory 211, and a detailed description thereof will be described later.

  FIGS. 2-1, 2-2, and 2-3 (FIGS. 2-1, 2-2, and 2-3 are also referred to as FIG. 2) are information processing systems according to the embodiment of the present invention. It is a figure which shows an example of the content of the electronic mail (it is also only mentioned mail) used.

  3-1, FIG. 3-2, FIG. 3-3, FIG. 3-4 (FIG. 3-1, FIG. 3-2, FIG. 3-3, FIG. 3-4 are also referred to as FIG. 3) It is a figure which shows an example of the basic processing flow which controls the email received in the server 100 (mail server) in embodiment of this invention.

  The processes shown in the steps of the flowcharts shown in FIGS. 3A, 3-2, 3-3, and 3-4 are executed by the CPU 201 of the server 100.

  First, in step S <b> 301, the server 100 receives an e-mail (also simply referred to as an e-mail) transmitted from an applicant terminal or a superior terminal.

  That is, the server 100 receives the reply mail data transmitted from the sender terminal in S301 (receiving means).

  In step S301, the server 100 receives a reply mail including an approval result related to the application from the approver terminal that has transmitted the application mail (an approval result mail receiving unit).

  Next, in step S302, it is determined whether or not the mail received in S301 exists.

  If it is determined in S301 that the received mail exists, the process proceeds to S303.

  Next, in S303, a record corresponding to the mail address of the sender of the mail received in S301 is acquired from the employee DB stored in the memory shown in FIG.

  FIG. 5 stores an employee number, the employee's name, and the employee's email address (PC email address 503, mobile email address 504).

  If no corresponding record is found, the subsequent processing is not performed, and the processing proceeds to the next mail processing (returning to S302).

  In S306 to S311, the mail body is processed line by line, and the mail body 802 is stored in the memory as 805 and the mail body 810 is stored in the memory 813.

  In step S306, “>” (quoted character) at the beginning of the line and a space at the beginning of the line added at the time of replying to the mail are removed. In step S307, the space at the end of the line is removed.

  In step S308, in order to remove a simple explanation or fixed form embedded in the template, if the line starts with “#”, it is ignored and the process proceeds to the next line.

  In step S309, it is confirmed whether the character is enclosed in control characters (parentheses) for identifying input contents. If it is surrounded by control characters, a character string surrounded by control characters is taken out in S310 and a variable is prepared. If it is not surrounded by control characters, a new line is added to the variable prepared in S310 to concatenate the mail text.

  Next, the contents of the mail are determined from the contents stored in the memory, and the corresponding processing is performed.

  First, reply processing S312 to S325 from the boss is performed.

  In S312, if the variable “ID” has a value, it is determined that the reply mail is from the supervisor, and the subsequent processing is performed.

  In S313, a record in which the variable “ID” and ID 610 match is read from the application DB. If the corresponding record is not found, in S315, an error mail 816 in which “application is not found” in the error content is transmitted to the mail address of the mail sender, and the process proceeds to the next mail.

  In S316, it is determined whether the applicant is a supervisor. If the employee number 501 of the employee DB read in S303 and the supervisor employee number 611 of the application DB read in S313 do not match, in S317, the error content is described as “I do not have authority” to the mail address of the sender of the mail. The error mail 816 is transmitted, and the process proceeds to the next mail.

  In S318, it is determined whether or not the reply has been completed. If the employee number 501 of the employee DB read in S303 and the supervisor employee number 611 of the application DB read in S313 do not match, in S319, the error content is “Reply completed” to the mail address of the sender of the mail The error mail 816 is transmitted, and the process proceeds to the next mail.

  In S320, the reply date and time 612 of the application DB is updated with the system date and time.

  If there is a value in the variable “comment”, the comment 613 of the application DB is updated in S322, and if it does not exist, the standard sentence is stored in the variable “comment” in S323.

  In step S324, the body of the reply notification mail 815 is edited.

  As described above, the server 100 uses the approval result included in the reply mail received by the approval result mail receiving unit to convert the email indicating the approval result to the applicant terminal into a mail (in a format other than the reply mail). For example, it is created as a new mail) (result mail creating means).

  In S325, a reply notification mail 815 (reply mail) is transmitted to the mail address of the application mail address 609 of the application DB read in S313.

  That is, the server 100 transmits the e-mail created by the result mail creating means to the applicant terminal (result mail sending means).

  This completes the processing of the reply mail from the supervisor, and moves to the next mail.

  Next, in S326, if there is no value in the variable “subject” (determining whether there is no value in the subject of the received mail, it is determined whether it is an empty mail, If it is determined that the mail is a mail, in step S327, the template mail 801 is transmitted to the mail address of the mail sender, and the process proceeds to the next mail.

  That is, in S327, the server 100 transmits template email data (template email 801) related to the application to the applicant terminal (template email data transmission means).

  Then, the applicant terminal receives template email data (template email 801) related to the application from the server 100 (template email data receiving means).

  If it does not conform to the determination of S312 to S326 so far, it is determined that the application mail.

  In S328, the contents are checked for each value of the variable “subject”. Taking mail sample 806 as an example, a bounce report and an overtime application are made. In the case of a bounce report, the destination / work content / end time is required. In the overtime application, the business content / start time / end time / overtime time is required. If any item is not entered, an error occurs. In addition, it checks the format such as whether the date is entered in 8 digits of the year and 4 hours and minutes.

  If an error is found, the application error mail 807 is transmitted to the mail address of the mail sender in S330, and the process proceeds to the next mail.

  When the overtime application is included in the variable “subject”, overtime hours for one month are calculated in the processing of S331 to S335.

  In S332 to S333, records in which the employee number 501 and employee number 601 of the employee DB read in S303 and the date of the variable “date” and date 602 match are read from the application DB, and the total overtime 607 is calculated.

  That is, the past application contents registered by the registration means in S339 (past overtime application time) and the application contents (overtime application time) included in the reply mail data newly received by the receiving means are combined. It is determined whether the content (overtime hours) satisfies a predetermined condition (whether the predetermined time is reached) (determination means).

  In S335, when the overtime calculated in S333 exceeds a certain value, a mark (★) is added to the overtime so that the supervisor can be alerted.

  As described above, when the determination unit determines that the predetermined condition is satisfied, the server transmits information indicating that the predetermined condition is satisfied to the approver terminal of the approver specified by the specifying unit. Add the application email and create the application email.

  For example, when the server determines that the total overtime reaches a predetermined time, the approver of the approver specified by the specifying unit is used to indicate information (★) indicating that the predetermined time is reached. In addition to the application email to the terminal, create the application email.

  In S336 to S337, a record in which the employee number 501 and the employee number 701 of the employee DB read in S303 and the variable “subject” and the subject 702 match is read from the application destination DB.

Further, records in which the supervisor employee number 703 and the employee number 501 match, and records in which the broadcast transmission destination employee number 704 and the employee number 501 match are read from the employee DB.

  The employee DB shown in FIG. 5 and the application destination DB shown in FIG. 7 are application examples of the specific information for identifying the approver based on the application contents of the present invention. The employee DB shown in FIG. 5 and the employee DB shown in FIG. The application DB is stored in the server memory (storage means).

  As described above, the server 100 identifies the approver associated with the application content based on the application content included in the received reply mail data and the identification information stored in the storage unit (identification unit). .

  In S338, an ID (unique character string) is created for each application.

  In S339, employee number 601, date 602, subject 603, content 604, overtime start time 605, overtime end time 606, overtime time 607, application date and time 608, application email address 609 (applicant terminal email address), ID 610 The supervisor employee number 611 is added to the application DB.

  That is, the server registers the application content (the application content includes the overtime application time) included in the reply mail data received by the receiving unit in the application DB (registration unit).

  In S340, the mail text is edited.

That is, the server sends an application mail to the approver terminal of the approver specified by the specifying means based on the application content included in the reply mail data received by the receiving means in a format that is not a reply mail (for example, , A new mail) (creating means).
Taking the email sample 806 as an example, the name of the employee DB read in S303 is embedded in the applicant name, and the corresponding name 502 of the employee DB read in S337 is embedded in the supervisor name and broadcast sender name. Each variable value is embedded in the subject, destination, and business content. The date is edited by adding the day of the week to the year, month, day, and the start time and end time are edited and embedded in hours: minutes. The overtime hours are embedded by adding the character string edited in S335 to the value of the variable. The unique character string created in S338 is embedded in the ID. Then, the [comment] area input by the boss and [EOF] for removing the signature added to the end of the mail are connected and edited as an application notification mail 809.

  In S341, the mail created in S340 is transmitted to the PC mail address 503 and the mobile mail address 504 of the employee DB read in S337.

  In other words, the server transmits the application mail created by the creating means to the approver terminal of the approver identified by the identifying means (transmitting means).

  In step S342, an acceptance mail 808 is transmitted to the mail address of the mail sender.

  In S343, it is determined whether or not the value of the variable “version” matches the version managed by the server. If they do not match, a template mail is transmitted to the sender's mail address in S344.

  The processes in S302 to S344 are repeated until all mails are processed.

  FIG. 4 is a diagram showing a basic processing flow for transmitting a mail prompting a reply to application data that has not been replied in the embodiment of the present invention.

  Wait until the designated time, and read an application record (a record in which the reply date 612 is not recorded) S402 that has not been replied from the application DB.

  In order to avoid processing the record immediately after the application, in S404, the record whose application date and time 608 is within a certain time of the system date and time is skipped.

  In S405, a record in which the boss employee number 611 and the employee number 501 match is read from the employee DB, and the boss employee record is acquired.

  In S406, the record in which the employee number 601 and the employee number 501 match is read from the employee DB, and the employee record of the applicant is acquired.

  In S407, a mail text is created from the employee DB name 502 read in S406, the date 602, subject 603, and ID 610 read in S402.

  In step S408, mail is transmitted to the PC mail address 503 and the mobile mail address 504 of the employee DB read in step S405.

  In S409, the prompt date 614 of the application record read in S402 is updated with the system date.

  S404 to S409 are repeated until all the application records read in S402 are processed.

  FIG. 5 is a diagram illustrating an example of storage information of employee data of an application user and a supervisor.

  An employee number 501, a name 502, a PC mail address 503, and a mobile mail address 504 are included.

  FIG. 6 is a diagram illustrating an example of storage information of application data.

  Employee number 601, date 602, subject 603, content 604, overtime start time 605, overtime end time 606, overtime 607, application date and time 608, application email address 609 (applicant terminal email address), ID 610, supervisor employee A number 611, a reply date 612, a comment 613, and a reminder date 614 are included.

  The reply date and time 612 and the comment 613 are recorded when the boss sends a reply.

  The reminder date 614 is recorded when the reminder mail is transmitted.

  FIG. 7 is a diagram illustrating an example of storage information of application destination data in the application flow.

  An employee number 701, a subject 702, a supervisor employee number 703, and a broadcast transmission destination employee number 704 are included.

  8-1, FIG. 8-2, FIG. 8-3 (FIG. 8-1, FIG. 8-2, FIG. 8-3 are also referred to as FIG. 8), and FIG. 2-1, FIG. 2-3 (showing sequentially created mails in the order of FIG. 2-1, FIG. 2-2, and FIG. 2-3) is a diagram showing an example of the contents of mails to be transmitted and received.

  Template data (template mail 801), application mail 802 to 806, application error mail 807, reception mail 808, application notification mail 809, reply mail 810 to 814, reply notification mail 815, error mail 816, and reminder mail 817 The

  When the applicant terminal transmits an empty mail to the server, template data (template mail 801) is transmitted from the server.

The applicant terminal issues a reply mail creation instruction for the received template data (template mail 801), and displays a reply mail creation screen. And the applicant terminal accepts input by the user (applicant) operation with 8 digits for the date, 4 digits for the start time and end time, and 4 hours for the overtime, and overtime hours. Edit the application email 802 and send it.

  In the example of the application mail 802, bounce report and overtime application are selected as the application type.

Thus, the applicant terminal accepts input of application contents in a reply mail including the template related to the application for the data of the email received by the template mail data receiving means (accepting means). And the data of the reply mail containing the application content which received the input by the reception means is transmitted (reply mail transmission means).
The server that has received the application mail 802 removes the “>” (quoted character) at the beginning of the line and the space at the beginning and end of the line, which are added at the time of reply, and edits the application mail 803 in the format. Next, the line starting with “#” is removed and the reply mail 804 is edited. Look for the line enclosed in parentheses, take out the character string in the parenthesis, identify which variable to store, and store the next line enclosed in parentheses in the same variable, variable as in the application mail 805 To store. Until a line enclosed in parentheses is found, it is stored in a dummy variable and is not handled by the server. For this reason, even if a fixed phrase such as a greeting is inserted at the beginning of the mail line, it is ignored. If [EOF] is added at the end of the template, the end of the mail is stored in the variable “EOF”. Since this variable is not handled by the server, even if a fixed phrase such as a signature is inserted, it is ignored and treated as an image like 806.

  If there is a deficiency in the application mail, an application error mail 807 is sent to the applicant. Incomplete items are marked with a short description with a “#” at the beginning of the line. Since this is the same format as the template data (template mail 801), this mail can be edited and reapplied.

  If the processing is normally performed by the server, an acceptance mail 808 is sent to the applicant, and an application notification mail 809 is sent to the supervisor and the broadcast transmission destination.

  The boss replies to the application notification mail 809, edits it like a reply mail 810, and transmits it.

  The server that has received the reply mail 810 performs the same processing as the application mails 802 to 806 and stores it in a variable like the reply mail 814.

  If the processing is normally performed by the server, a reply notification mail 815 is transmitted to the applicant.

  When replying to an application that has already been replied, an error mail 816 is sent to the supervisor. In addition, when a broadcast sender (other than the supervisor) replies, an e-mail with “not authorized” in the error content is sent to the replyer.

  When the boss does not reply, a reminder mail 817 is transmitted from the server to the boss.

  The content in FIG. 8 is an example, and it goes without saying that there are various contents depending on the application.

  As described above, according to the present invention, it is possible to perform an application requiring approval by e-mail with a simple operation.

  Another object of the present invention is to supply a storage medium storing software program codes for realizing the functions of the above-described embodiments to a system or apparatus, and the computer (or CPU or MPU) of the system or apparatus stores the storage medium. Needless to say, this can also be achieved by reading and executing the program code stored in.

  In this case, the program code itself read from the storage medium realizes the functions of the above-described embodiments, and the program code itself and the storage medium storing the program code constitute the present invention.

  As a storage medium for supplying the program code, for example, a flexible disk, a hard disk, an optical disk, a magneto-optical disk, a CD-ROM, a CD-R, a magnetic tape, a nonvolatile card, a ROM, or the like can be used.

  Further, by executing the program code read by the computer, not only the functions of the above-described embodiments are realized, but also an OS (basic system or operating system) running on the computer based on the instruction of the program code. Needless to say, a case where the function of the above-described embodiment is realized by performing part or all of the actual processing and the processing is included. An information processing apparatus (computer) that can read and execute the program code realizes the functions of the above-described embodiments.

  Further, after the program code read from the storage medium is written in a memory provided in a function expansion board inserted into the computer or a function expansion unit connected to the computer, the function is determined based on the instruction of the program code. It goes without saying that the CPU or the like provided in the expansion board or function expansion unit performs part or all of the actual processing and the functions of the above-described embodiments are realized by the processing.

100 servers

Claims (10)

An information processing system in which the applicant terminal and the server are communicably connected,
The applicant terminal is
Template mail data receiving means for receiving template email data related to the application from the server;
Accepting means for accepting input of application contents to a reply mail including a template related to the application for the data of the email received by the template mail data receiving means;
Reply mail sending means for sending reply mail data including the application content accepted by the accepting means;
With
The server
Template email data transmission means for transmitting template email data relating to the application to the applicant terminal;
Storage means for storing specific information for identifying the approver based on the application content;
Receiving means for receiving reply mail data sent by the reply mail sending means;
Based on the application content included in the reply mail data received by the receiving means and the specific information stored in the storage means, a specifying means for specifying an approver related to the application content;
Creation means for creating an application mail to the approver terminal of the approver identified by the identifying means as a mail that is not a reply mail based on the application content included in the reply mail data received by the receiving means When,
Transmitting means for transmitting the application mail created by the creating means to the approver terminal of the approver identified by the identifying means;
An information processing system comprising:   The creating means creates a new application mail to the approver terminal of the approver identified by the identifying means based on the application content included in the reply mail data received by the receiving means. The information processing system according to claim 1. The server further includes:
Registration means for registering the application content included in the reply mail data received by the receiving means;
A determination unit that determines whether a content including a past application content registered by the registration unit and an application content included in reply mail data newly received by the reception unit satisfies a predetermined condition; ,
With
When the determination unit determines that the predetermined condition is satisfied, the creating unit transmits information indicating that the predetermined condition is satisfied to the approver terminal of the approver specified by the specifying unit. The information processing system according to claim 1, wherein the application mail is created in addition to the application mail. Application contents registered by the registration means include overtime application time,
The determination means includes a time obtained by combining a past overtime application time registered by the registration means and an overtime application time newly included in the reply mail data received by the reception means, for a predetermined time. To reach
When the determination means determines that the predetermined time is reached, the creation means sends information indicating that the predetermined time is reached to the approver terminal of the approver specified by the specification means. The information processing system according to claim 3, wherein the application mail is created in addition to the application mail. The server further includes:
An approval result mail receiving means for receiving a reply mail including an approval result related to the application from the approver terminal that has transmitted the application mail by the transmission means;
A result mail creating means for creating an email indicating an approval result to the applicant terminal as a mail in a format other than the reply mail using the approval result included in the reply mail received by the approval result mail receiving means; ,
A result mail sending means for sending the email created by the result mail creating means to the applicant terminal;
The information processing system according to any one of claims 1 to 4, further comprising: Storage means for storing specific information for identifying the approver based on the application content;
Template email data transmission means for transmitting template email data relating to the application to the applicant terminal;
A receiving means for receiving reply mail data including application contents input using the template data related to the application, which is a reply mail to the email data transmitted by the template mail data sending means;
Based on the application content included in the reply mail data received by the receiving means and the specific information stored in the storage means, a specifying means for specifying an approver related to the application content;
Creation means for creating an application mail to the approver terminal of the approver identified by the identifying means as a mail that is not a reply mail based on the application content included in the reply mail data received by the receiving means When,
Transmitting means for transmitting the application mail created by the creating means to the approver terminal of the approver identified by the identifying means;
A server comprising: A control method in an information processing system in which an applicant terminal and a server having storage means for storing specific information for identifying an approver based on application contents are connected to be communicable,
The template mail data receiving means of the applicant terminal receives a template mail data receiving step of receiving, from the server, template email data related to the application,
The accepting step of the applicant terminal accepting the input of the application content to the reply mail including the template related to the application for the email data received in the template email data receiving process;
Reply mail sending means of the applicant terminal, a reply mail sending step for sending reply email data including the application content accepted in the accepting step;
With
A template mail data transmission means for transmitting the template email data of the server to the applicant terminal;
A receiving step in which the receiving means of the server receives the reply mail data transmitted by the reply mail sending step;
A specifying step in which the specifying unit of the server specifies an approver related to the application content based on the application content included in the reply mail data received in the receiving step and the specifying information stored in the storage unit When,
A format in which the creation means of the server is not a reply mail, the application mail to the approver terminal of the approver identified by the specific process based on the application content included in the reply mail data received by the reception process Creation process to create as an email,
A transmitting step in which the transmission means of the server transmits the application mail created in the creating step to the approver terminal of the approver identified in the identifying step;
A control method comprising: A program that can be read and executed by an information processing system that is communicably connected to an applicant terminal and a server that includes a storage unit that stores specific information for identifying an approver based on the application content,
The applicant terminal
Template mail data receiving means for receiving template email data related to the application from the server;
Accepting means for accepting input of application contents to a reply mail including a template related to the application for the data of the email received by the template mail data receiving means;
Function as a reply mail sending means for sending reply mail data including the application contents accepted by the accepting means;
The server,
Template email data transmission means for transmitting template email data relating to the application to the applicant terminal;
Receiving means for receiving reply mail data sent by the reply mail sending means;
Based on the application content included in the reply mail data received by the receiving means and the specific information stored in the storage means, a specifying means for specifying an approver related to the application content;
Creation means for creating an application mail to the approver terminal of the approver identified by the identifying means as a mail that is not a reply mail based on the application content included in the reply mail data received by the receiving means When,
A program that causes an application mail created by the creating unit to function as a transmitting unit that transmits to an approver terminal of an approver identified by the identifying unit. A control method in a server having a storage means for storing specific information for identifying an approver based on an application content,
A template mail data transmitting means for transmitting template email data of the template related to the application to the applicant terminal; and
Receiving means for receiving the reply mail for the email data sent in the template mail data sending step and receiving reply mail data including the application contents input using the template data related to the application Process,
The specifying unit specifies an approver related to the application content based on the application content included in the data of the reply mail received by the receiving step and the specifying information stored in the storage unit;
Based on the application content included in the reply mail data received by the receiving process, the creating means sets the application mail to the approver terminal of the approver identified by the specific process as a mail that is not a reply mail. Creating process to create,
A transmitting step for transmitting the application mail created by the creating step to the approver terminal of the approver identified by the identifying step;
A control method comprising: A program that can be read and executed by a server having storage means for storing specific information for identifying an approver based on the application content,
The server,
Template email data transmission means for transmitting template email data relating to the application to the applicant terminal;
A receiving means for receiving reply mail data including application contents input using the template data related to the application, which is a reply mail to the email data transmitted by the template mail data sending means;
Based on the application content included in the reply mail data received by the receiving means and the specific information stored in the storage means, a specifying means for specifying an approver related to the application content;
Creation means for creating an application mail to the approver terminal of the approver identified by the identifying means as a mail that is not a reply mail based on the application content included in the reply mail data received by the receiving means When,
A program that causes an application mail created by the creating unit to function as a transmitting unit that transmits to an approver terminal of an approver identified by the identifying unit.

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