JP2004334412A - Message notification method and server system - Google Patents

Abstract

[PROBLEMS] To provide a message notification method and a server system capable of easily and promptly confirming a message issued from each business system even when a business is performed using many business systems.
A server system collects a message addressed to a user generated in each business system and stores the message in a message DB, and a user terminal 20 inputs a message based on an input of authentication information from the user. Transmitting the authentication information of the user to the server system; verifying the validity of the user based on the authentication information of the user received from the user terminal; and Extracting a message addressed to the user from the message DB based on the authentication information of the user and transmitting the message to the user terminal; and displaying the message addressed to the user received from the server system by the user terminal. Having.
[Selection] Figure 2

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a message notification method and a server system for notifying a user of messages issued from a plurality of types of business systems.
[0002]
[Prior art]
2. Description of the Related Art In recent years, various business systems (for example, a business system, a business system, a business support system using groupware, and the like) have been introduced into organizations such as corporations in order to improve the efficiency of business.
In such a business system, the processing procedure of the business procedure and a person involved in the processing are registered in advance, and when the person accesses the system, the processing to be performed by the person in charge at that time There are many devices having a function of notifying (for example, confirmation or approval of various information) as a message. According to this type of business system, there is an advantage that by confirming the message, it is possible to easily and promptly grasp the processing content to be currently executed.
[0003]
[Problems to be solved by the invention]
However, in the above-mentioned conventional business system, there is a trouble that the individual business system must be regularly accessed to confirm the message. In addition, when there are many business systems to be accessed, not only it takes time to traverse each business system, but also there is a possibility that access may be missed. There was a risk that work would be delayed without noticing the message.
[0004]
The present invention has been made in view of such circumstances, and even in a case where a business is performed using a large number of business systems, it is possible to easily and promptly confirm a message issued from each business system. Accordingly, it is an object of the present invention to provide a message notification method and a server system capable of improving business efficiency.
[0005]
[Means for Solving the Problems]
The invention according to claim 1 is a method for notifying a user of a message generated by a plurality of types of business systems, wherein the server system sends a message addressed to the user generated by the plurality of types of business system. Collecting a message and storing it in a database; and a user terminal connected to the server system via a network, based on the input of the authentication information from the user, the authentication information of the user being transmitted to the server system. And the server system verifies the validity of the user based on the authentication information of the user received from the user terminal. Extracts messages addressed to the user from the database based on the authentication information of A step of sending to said user terminal, is characterized in that a step of displaying a message addressed to the user received from the server system.
[0006]
Here, a plurality of types of business systems include not a single business system but at least two or more types of different business systems. Specifically, the business system includes all internal and external business systems that are effective for various businesses, such as a core system, a sales system, and a business support system using groupware. In addition, in these business systems, in addition to a business system in which processing is performed by a computer other than the server system, a business system in which processing is performed in the server system, and a cooperation between the server system and another computer. The business system in which the processing is performed is also included.
The messages generated by the business system include a message urging the user to perform processing such as confirmation and approval, and a message notifying the user that the shared information or the like has been updated or newly created. included.
The user authentication information includes, for example, a combination of user identification information (user ID) and a password, including a one-time password (random number) that changes at a predetermined cycle, identification information of a user terminal, and the like. Can also be added. Preferably, the authentication information is transmitted to the server system in an encrypted state.
[0007]
According to a second aspect of the present invention, there is provided a server system connected to a user terminal via a network, and collects a message addressed to the user generated in each of the business systems accessible from the user terminal. Message storing means for storing the authentication information of the user from the user terminal from the user terminal, the authentication means for determining the validity of the user based on the authentication information, and the user by the authentication means. And a message transmitting means for extracting a message addressed to the user from the database when it is determined to be valid, and transmitting the message to the user terminal. is there.
[0008]
According to a third aspect of the present invention, in the server system according to the second aspect, when the user is determined to be valid by the authentication means, an initial screen set for the user is displayed by the user. Display data generating means for generating display data to be displayed on a terminal; and display data transmitting means for transmitting the display data to the user terminal. The display data is created so that a message addressed to the message is displayed in the initial screen.
[0009]
In the server system according to the third aspect, it is desirable that messages addressed to the user are displayed in a state of being classified by the business system. Further, it is desirable that the display format of the message addressed to the user be different depending on the importance. Specifically, as a method of changing the display mode of the message, for example, a method of changing the size or color of the message itself, a method of changing the display position of the message, a method of adding a mark or a character near the message, and the like Is mentioned.
Further, in the server system according to the third aspect, when the user performs an operation corresponding to the message for the message addressed to the user, the user operates another business system. It is preferable to adopt a configuration that permits the operation.
[0010]
BEST MODE FOR CARRYING OUT THE INVENTION
FIG. 1 is a schematic configuration diagram showing one embodiment of a server system according to the present invention. A plurality of user terminals 20 are connected to the server system 10 via a network 30 such as a LAN (Local Area Network) or the Internet, and a business system (for example, a workflow management system, an information sharing system, a backbone system) , A sales system, etc.) are connected via a network 30 (for example, host A, server B, etc.).
[0011]
The server system 10 includes a plurality of server computers (for example, a WEB server, an application server, a database management server, and the like) having a CPU (Central Processing Unit), a RAM (Random Access Memory), a storage device, an input device, a display device, a communication device, and the like. ), And the server computers are interconnected via a network such as a LAN.
[0012]
The server system 10 has a function (message storage means) of collecting messages stored in each business system and addressed to a user and storing the messages in a message DB (database), and authentication information (user ID) received from the user terminal 20. , Password, etc.), and a function (authentication means) for determining the validity of the user, and extracting a message addressed to the user from the message DB when the user is determined to be valid. And a function (message transmitting means) for transmitting to the terminal 20. These functions are provided when the CPU of the server computer reads and executes various application programs stored in the storage device.
[0013]
Further, the server system 10 includes databases such as a message DB, an authentication information DB, and a user information DB (see FIG. 2).
In the message DB, messages addressed to the user issued from each of the business systems are stored in a state where the messages are associated with the user identification information (user ID) and each of the business systems. The messages include a message urging the user to perform processing such as approval and confirmation, and a message notifying the user that the shared information or the like has been updated or newly created.
[0014]
The authentication information DB stores user authentication information (user ID, password), and the user information DB stores user attribute information (for example, name, personnel information, assignment information, etc.). Is stored in a state of being associated with the identification information (user ID).
[0015]
On the other hand, the user terminal 20 includes a CPU, a RAM, a storage device, an input device, a display device, a communication device, and the like, like the server computers constituting the server system 10, and the respective units are connected by a bus. . Specifically, examples of the user terminal 20 include a personal computer, a portable information terminal such as a PDA (Personal Digital Assistance), and a mobile phone that can use an Internet connection service.
[0016]
The storage device of the user terminal 20 has a storage medium in which programs, data, and the like are stored, and the storage medium is a magnetic or optical recording medium or a semiconductor memory. This storage medium is fixedly provided in a storage device or is detachably mounted. The storage area stores various processing programs (for example, a web browser) executed by the CPU, control data, and the like. A storage area for storing display data and the like received from the system 10 is provided.
[0017]
The CPU of the user terminal 20 reads the various processing programs stored in the storage medium and executes the processing programs, thereby requesting the server system 10 to transmit display data or the like, or transmitting the display data or the like from the server system 10. A process of displaying an authentication screen (login screen), an initial screen (top page of a corporate portal), and the like on a display device based on the incoming display data is executed. As described later, messages (push-type messages) issued from various business systems are semi-forcibly displayed on the initial screen.
[0018]
Next, an embodiment of a message notification method according to the present invention will be described with reference to FIG. This message notification method includes a message storage step and a message notification step.
[0019]
[Message accumulation step]
In this message accumulation step, the server system 10 executes a process of collecting messages addressed to the user generated in each business system and accumulating the messages in the message DB (step S0). As a method of collecting messages addressed to the user, a method of receiving a message transmitted from each business system at a predetermined cycle or at the time of occurrence of a message, or a method of receiving a message to each business system at a predetermined cycle. And a method of collecting messages transferred by each business system in response to this request. However, any method may be adopted.
[0020]
[Message notification step]
This message notification process is started based on an instruction input from the input device of the user terminal 20. That is, when a predetermined instruction input (for example, an input operation for specifying a URL of an initial screen) is performed from the input device, the user terminal 20 transmits the display data to the server system 10 as shown in FIG. A process for requesting transmission (for example, a process for transmitting the path name of the URL of the requested WEB page) is executed (step S1).
[0021]
When receiving a display data transmission request from the user terminal 20, the server system 10 transmits authentication screen display data to the user terminal 20, and requests authentication information (user ID, password). Is executed (step S2). In response to this, the user terminal 20 executes a process of displaying an authentication screen for prompting the user to input authentication information on the display device (step S3).
[0022]
Thereafter, when the authentication information is input on the authentication screen, the user terminal 20 executes a process of transmitting the user authentication information to the server system 10 (step S4).
Upon receiving the user authentication information from the user terminal 20, the server system 10 determines the validity of the user by comparing and matching the received authentication information with authentication information stored in the authentication information DB in advance. The process is executed (Step S5).
[0023]
As a result of the above determination, if the received authentication information does not match the stored data and it is determined that the user is not valid, a status code indicating that the authentication has failed is transmitted to the user terminal 20. , The access from the user terminal 20 is denied. On the other hand, if both match and it is determined that the user is valid, a message addressed to the user is transmitted from the message DB based on the identification information (user ID) of the user included in the authentication information. At the same time as extracting (step S6), display data (HTML file or the like) of the initial screen is created to display the message addressed to the user on the initial screen (step S7) and transmitted to the user terminal 20. The process is executed (Step S8).
[0024]
Upon receiving the display data of the initial screen from the server system 10, the user terminal 20 executes a process of displaying the initial screen on the display device based on the display data (step S9). As a result, as shown in FIG. 3, in the message display area R1 of the initial screen, for example, "Please approve the approval letter" (contract settlement system), "Estimate requirements have arrived." Messages from each business system such as "payment system updated", "blueprint updated" (drawing management system), "minutes updated" (document management system), etc. Push type messages) are displayed semi-forcibly in a state of being classified by business system. Also, hyperlinks to the corresponding business systems are embedded in these messages, and when the position is selected and operated with the input device, the corresponding business system is accessed. In this case, the authentication information or the authentication result input on the authentication screen is inherited by each business system, so that the user can log in to each business system without inputting the authentication information again at the user terminal 20. Has become. In addition, each message has a different display mode (for example, the color and thickness of a character, a mark or a character written in the vicinity of the message, etc.) depending on its importance, the time elapsed since generation, and the like. Has become.
[0025]
When the user selects the "job selection" button on the initial screen, the user terminal 20 requests the server system 10 to transmit the display data of the job selection screen, and the server system 10 receives the request. Attribute information (such as job title and assignment destination) of the user is extracted from the user information DB, display data of a job selection screen corresponding to the user is generated based on the attribute information, and the generated job selection screen is generated. Is transmitted to the user terminal 20. As a result, a list of tasks corresponding to the user is displayed on the display device of the user terminal 20, and the tasks are displayed in a state in which a task system effective for each task is associated with each task. When any one of these business systems is selected, access to the selected business system is performed in the same manner as described above.
[0026]
As described above, according to the present embodiment, in the message storing step, the server system 10 collects messages generated by a plurality of types of business systems and addressed to the user, and stores the collected messages in the message DB. In the step, first, the user terminal 20 transmits the authentication information of the user to the server system 10 based on the input of the authentication information from the user, and then the server system 10 After verifying the legitimacy of the user on the basis of this, a message addressed to the user is extracted from the message DB and transmitted to the user terminal 20. Thereafter, the user terminal 20 Messages received from users are displayed semi-forced on the initial screen (Figure 3) customized for each user. Since the As, the user, without requiring access to each individual business systems, a message addressed to the person emitted from each of the business system it can be confirmed collectively in the initial screen.
[0027]
Therefore, even when a business is performed using a large number of business systems, the messages issued from each business system can be easily and promptly confirmed. Therefore, important messages and the like issued from the business system can be transmitted promptly and reliably, and it is possible to avoid delays in the transmission or non-delivery of the business as much as possible.
[0028]
Also, since messages addressed to the user are displayed in a state of being classified by business system, it is easy to grasp the correspondence between the message and the business system, and the processing corresponding to the message can be performed smoothly. Furthermore, since the display mode is made different according to the importance of the message, it is possible to execute the processing corresponding to the message with priority from the one with the highest importance. When the time is limited, a small amount of time can be effectively used.
[0029]
In the present embodiment, the message content is transmitted to the user by displaying the message addressed to the user. However, the present invention is not limited to this. May be transmitted to transmit the message content to the user. In the present embodiment, the server system 10 according to the present invention is configured by a plurality of server computers. However, the server system 10 may be configured by a single server computer. The business system that issues a message includes a business system in which processing is performed in the server system 10 in addition to a business system in which processing is performed by a computer other than the server system 10 (for example, a host A or a server B). Also, a business system in which processing is performed in cooperation with the server system 10 and another computer is included.
[0030]
【The invention's effect】
As described above, according to the present invention, even when a business is performed using a large number of business systems, messages issued from each business system can be easily and promptly confirmed. As a result, work efficiency can be improved.
[Brief description of the drawings]
FIG. 1 is a schematic configuration diagram showing an embodiment of a server system according to the present invention.
FIG. 2 is a diagram illustrating an embodiment of a message notification method according to the present invention.
FIG. 3 is a diagram showing an example of an initial screen displayed in step S9 of FIG.
[Explanation of symbols]
10 server system 20 user terminal 30 network

Claims (3)

A method for notifying a user of a message generated by a plurality of types of business systems,
A step in which the server system collects messages for the user generated in the plurality of types of business systems and stores the messages in a database;
A user terminal connected to the server system via a network, based on input of authentication information from a user, transmitting authentication information of the user to the server system;
The server system, based on the authentication information of the user received from the user terminal, verifying the legitimacy of the user,
A step in which the server system extracts a message addressed to the user from the database based on the authentication information of the user, and collectively sends the messages to the user terminal;
Displaying the message addressed to the user received from the server system by the user terminal. A server system connected to a user terminal via a network,
Message storage means for collecting a message addressed to a user generated in each of the business systems accessible from the user terminal and storing the message in a database;
When receiving authentication information of the user from the user terminal, an authentication unit that determines the validity of the user based on the authentication information;
A message transmitting unit that extracts a message addressed to the user from the database when the authentication unit determines that the user is valid, and transmits the message to the user terminal. Server system characterized by the above-mentioned. A display data creation unit that creates display data for displaying an initial screen set for the user on the user terminal when the user is determined to be valid by the authentication unit;
Display data transmitting means for transmitting the display data to the user terminal,
3. The server system according to claim 2, wherein the display data creation unit creates the display data so that a message addressed to the user is displayed on the initial screen.

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