CN1997049B - Voice communication system constructed on network telephone system - Google Patents
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Abstract
Description
【技术领域】【Technical field】
本发明涉及通讯技术领域中的一种语音通话系统,尤其涉及一种架构在网络电话系统之上的语音通话系统。The invention relates to a voice communication system in the technical field of communication, in particular to a voice communication system based on a network telephone system.
【背景技术】【Background technique】
随着实时传讯软件(IM,Instant Messenger,即Yahoo!Messenger、GOOGLETALK、QQ、MSN或者ICQ之类的软件)的发展,目前除了单纯的实时文字沟通外,更是发展至语音沟通,这其中尤其是采用点对点(p2p)的Skype的发展最为迅速。With the development of real-time messaging software (IM, Instant Messenger, that is, software such as Yahoo! Messenger, GOOGLETALK, QQ, MSN or ICQ), in addition to pure real-time text communication, it has also developed into voice communication, especially Skype, which uses peer-to-peer (p2p), is developing most rapidly.
虽然这类网络电话有着免费、通讯质量越来越好的优势,但在实际使用的族群仍仅限于网络用户,对只懂得使用传统电话的人而言,使用网络电话仍十分困难。因此,在网络电话的发展上,目前已进入如何让不善于使用计算机、网络的人,也能善加利用网络电话带来的好处。Although this type of Internet phone has the advantages of free and better communication quality, the actual use of the group is still limited to Internet users, and it is still very difficult for people who only know how to use traditional phones to use Internet calls. Therefore, in the development of Internet telephony, how to let people who are not good at using computers and networks can also make good use of the benefits brought by Internet telephony.
传统上,整合传统电话、网络电话系统在一起,大多仍没有脱离计算机、操作计算机,亦即只是把电话机透过USB接口连接到计算机上,而接听或拨打电话仍需要简单操作计算机。另一种IP网络电话机,虽然可像一般电话使用,但是使用上只能跟同样也是IP网络电话机通话,而不能整合进任何一种网络电话系统,例如:呼叫Skype的用户。Traditionally, most of the integration of traditional telephone and Internet telephone systems has not separated from the computer and operated the computer, that is, the telephone is only connected to the computer through the USB interface, and simple operation of the computer is still required to answer or make a call. Another kind of IP network phone, although it can be used like a normal phone, it can only be used to talk to the same IP network phone, and cannot be integrated into any network phone system, such as calling a Skype user.
为了让网络电话和传统模拟电话装置能够互相通话,在Skype系统中已发展出Skype out的功能,透过既有的模拟电话系统转接至所欲拨打的模拟电话。然而,这种转换做法必须要固网电信业者配合,通话语音也必须通过固网电信的电信设备、线路才能被转送到模拟电话装置,以致于必须向固网业者付出一定的费用,所产生的费用自然会要使用者来负担。暂且不论Skype out是否要收费,传统模拟电话装置欲拨打电话至网络电话,对Skype的用户来说至今仍然不可能。In order to allow Internet phones and traditional analog phone devices to communicate with each other, the Skype out function has been developed in the Skype system, which transfers to the desired analog phone through the existing analog phone system. However, this conversion method requires the cooperation of fixed-line telecom operators, and the call voice must pass through the fixed-line telecom equipment and lines to be transferred to the analog telephone device, so that a certain fee must be paid to the fixed-line operator. The cost will naturally be borne by the user. Regardless of whether Skype out is charged or not, it is still impossible for Skype users to make calls from traditional analog phone devices to Internet calls.
由于传统模拟电话装置只提供数字键,并没办法像计算机那样可以输入英文、中文型态的网络电话账号,因此若需要让传统模拟电话装置能够和网络电话通话,这个问题必须先解决。Because the traditional analog telephone device only provides number keys, there is no way to input English and Chinese Internet phone account numbers like a computer. Therefore, if the traditional analog telephone device needs to be able to communicate with the Internet phone, this problem must be solved first.
为了完全避开使用到固网,也为了让网络电话和模拟电话彼此能够通话,在先前技术中已有人提出中华民国专利公告号M284155专利「网络电话转换盒」。在此先前技术中,主要利用电话号码和网络电话代号之间的转换,除了克服了模拟电话只能按压数字的问题,还可藉此达到完全透过网络电话系统进行通话。In order to completely avoid the use of the fixed network, and to allow the Internet phone and the analog phone to communicate with each other, a patent "Internet phone conversion box" has been proposed in the prior art of the Republic of China Patent Publication No. M284155. In this prior art, the conversion between the telephone number and the Internet phone code is mainly used. In addition to overcoming the problem that the analog phone can only press numbers, it can also be used to completely communicate through the Internet phone system.
然而,在此先前技术中,电话号码和网络电话代号之间的对照表均各自储存在本地端(即和电话装置同样所在地的办公室或家里),对应数据无法顺利被分享。再者,若模拟电话装置属于连接至专用交换总机(Private AutomaticBranch exchange,PABX)的电话分机时,此类先前技术也无法被应用。However, in this prior art, the comparison table between the phone number and the Internet phone code is stored in the local end (that is, the office or home at the same location as the phone device), and the corresponding data cannot be shared smoothly. Furthermore, such prior art cannot be applied if the analog telephone device is a telephone extension connected to a Private Automatic Branch exchange (PABX).
一般来说,就算企业申请了多达10条通话线路时,其对外公布的电话号码也只有一个作为代表,因此若采用上述先前技术的网络电话转换盒,虽然可能在按下分机号码时有可能接通联机(事实上恐怕连接通都有问题)。但是,若这10条线路均同时都处于忙线中时,由于此先前技术缺乏相对的处理机制,整个电话系统很容易因而瘫痪。Generally speaking, even if an enterprise has applied for as many as 10 calling lines, its publicized phone number has only one as a representative. Connect online (in fact, I am afraid that there is a problem with the connection). However, if these 10 lines are all busy at the same time, the entire telephone system is easily paralyzed because the prior art lacks a relative processing mechanism.
【发明内容】【Content of invention】
本发明主要目的在于,提供一种架构在网络电话系统之上的语音通话系统,借着集中管理的电话号码/网络电话账号转换、模拟/数字讯号转换,使得网络电话只需知道对方的电话号码,就可自动地从电话号码转换成相对的网络电话账号,而透过网络电话系统进行呼叫。The main purpose of the present invention is to provide a voice communication system based on the Internet phone system, through the centralized management of phone number/Internet phone account conversion, analog/digital signal conversion, so that the Internet phone only needs to know the phone number of the other party , it can be automatically converted from a phone number to a corresponding Internet phone account, and calls can be made through the Internet phone system.
本发明为实现上述目的所提供的技术方案是:The technical scheme that the present invention provides for realizing the above object is:
一种架构在网络电话系统之上的语音通话系统,其是透过一网络电话系统而让一模拟电话装置和一网络电话装置能够互相进行语音通话,且在该网络电话系统中,该网络电话装置能接收到对其所属的一网络电话账号的呼叫和/或进行语音通话,该语音通话系统包含:A voice call system based on an Internet phone system, which allows an analog phone device and an Internet phone device to conduct voice calls with each other through an Internet phone system, and in the Internet phone system, the Internet phone The device can receive a call and/or make a voice call to an Internet phone account to which it belongs, and the voice call system includes:
一通讯中介装置,是电性连接至该模拟电话装置,包含:A communication intermediary device is electrically connected to the analog telephone device, including:
一模拟/数字信号转换模块,是用以将该模拟电话装置所拨出的一电话号码转换成数字讯号,且将来自该网络电话系统的数字讯号转换成模拟讯号;一转换模块,是用以将数字讯号的该电话号码转换成相对的该网络电话账号;以及一网络电话模块,为该网络电话系统中的客户端程序并已登入至该网络电话系统中,并可依据该转换模块所转换的该网络电话账号,透过该网络电话系统呼叫相对于该网络电话账号的该网络电话装置,使该模拟电话装置、该网络电话装置进行语音通话。An analog/digital signal conversion module is used to convert a telephone number dialed by the analog telephone device into a digital signal, and converts a digital signal from the network telephone system into an analog signal; a conversion module is used to Converting the phone number of the digital signal into the corresponding Internet phone account; and an Internet phone module, which is a client program in the Internet phone system and has been logged into the Internet phone system, and can be converted according to the conversion module The Internet phone account, through the Internet phone system, calls the Internet phone device corresponding to the Internet phone account, so that the analog phone device and the Internet phone device can make a voice call.
前述的架构在网络电话系统之上的语音通话系统,其中该语音通话系统进一步包含:The aforementioned voice communication system based on the network telephone system, wherein the voice communication system further includes:
一主控装置,包含:A master control device, including:
一对应数据库,是储存复数笔对应数据,每一对应数据是以该电话号码对应该网络电话账号;以及A corresponding database stores a plurality of corresponding data, and each corresponding data corresponds to the phone number corresponding to the Internet phone account; and
一提供模块,是依据来自该转换模块的该电话号码,从该对应数据库找出相对的该网络电话账号,并回复给该转换模块。A providing module is to find out the corresponding Internet phone account from the corresponding database according to the phone number from the conversion module, and reply to the conversion module.
前述的架构在网络电话系统之上的语音通话系统,其中该转换模块依据该电话号码,而从该提供模块获得相对的该网络电话账号之后,可将该电话号码、该网络电话账号的对应关系,储存在该通讯中介装置的储存媒体中,以便该转换模块可直接将该电话号码转换成相对的该网络电话账号。In the above-mentioned voice call system based on the Internet phone system, wherein the conversion module obtains the corresponding Internet phone account from the providing module according to the phone number, and can use the corresponding relationship between the phone number and the Internet phone account , stored in the storage medium of the communication intermediary device, so that the conversion module can directly convert the phone number into the corresponding Internet phone account.
前述的架构在网络电话系统之上的语音通话系统,其中该模拟电话装置属于连接至一专用交换总机(Private Automatic Branch exchange,PABX)的电话分机并具有一分机号码,且在该专用交换总机与该通讯中介装置的该模拟/数字信号转换模块之间,具有复数条通讯管道,且该专用交换总机具有一总机代表号码,该总机代表号码具有相对的该网络电话账号,该语音通话系统进一步包含:The aforementioned voice communication system based on the network telephone system, wherein the analog telephone device belongs to a telephone extension connected to a private automatic branch exchange (PABX) and has an extension number, and between the private automatic branch exchange and PABX There are a plurality of communication channels between the analog/digital signal conversion modules of the communication intermediary device, and the private switchboard has a switchboard representative number, and the switchboard representative number has a corresponding network phone account, and the voice communication system further includes :
一主控装置,包含:A master control device, including:
一状态数据库,是储存复数笔状态数据,每一状态数据是以该总机代表号码对应该些条通讯管道的一使用状态,该使用状态可为一忙线中、一空线;以及一更新模块,是依据来自该通讯中介装置的通知,而变更该总机代表号码对应该些条通讯管道的该使用状态。A state database is to store a plurality of state data, each state data is a use state corresponding to the representative number of the switchboard, and the use state can be a busy line or an empty line; and an update module, According to the notification from the communication intermediary device, the use state of the switchboard representative number corresponding to the communication channels is changed.
前述的架构在网络电话系统之上的语音通话系统,其中该通讯中介装置的通知可为,该模拟/数字信号转换模块和/或该网络电话模块所发出的该模拟电话装置的拨号或挂断通知,或是该转换模块在依据该电话号码查找相对的该网络电话账号的同时。The aforementioned voice communication system based on the Internet phone system, wherein the notification of the communication intermediary device can be the dialing or hanging up of the analog phone device issued by the analog/digital signal conversion module and/or the Internet phone module Notification, or when the conversion module searches for the corresponding Internet phone account according to the phone number.
前述的架构在网络电话系统之上的语音通话系统,其中该语音通话系统进一步包含:The aforementioned voice communication system based on the network telephone system, wherein the voice communication system further includes:
一主控装置,进一步包含:A master control device, further comprising:
一查证模块,是从该状态数据库中该些条通讯管道的该使用状态中,找到超过一预定时间仍处于该忙线中的该些条通讯管道时,查证是否仍正常使用中。A verification module is used to verify whether the communication channels are still in normal use when finding the communication channels that are still in the busy line for more than a predetermined time from the usage status of the communication channels in the state database.
前述的架构在网络电话系统之上的语音通话系统,其中该语音通话系统进一步包含:The aforementioned voice communication system based on the network telephone system, wherein the voice communication system further includes:
一主控装置,进一步包含:A master control device, further comprising:
一满线数据库,是储存复数笔满线纪录,每一满线纪录是以该总机代表号码对应一满线通知;以及A full line database stores a plurality of full line records, and each full line record corresponds to a full line notification corresponding to the representative number of the switchboard; and
一满线模块,是基于该状态数据库中该些笔状态数据,查询该总机代表号码所对应的该些条通讯管道的该使用状态,若均为该忙线中,则更新该满线数据库中该总机代表号码对应的该满线通知。A full-line module is based on the state data in the state database to inquire about the use status of the communication channels corresponding to the representative number of the switchboard, if they are all in the busy line, then update the full-line database The full line notification corresponding to the switchboard representative number.
前述的架构在网络电话系统之上的语音通话系统,其中该语音通话系统进一步包含:The aforementioned voice communication system based on the network telephone system, wherein the voice communication system further includes:
一主控装置,进一步包含:A master control device, further comprising:
一经常满线模块,是基于该满线数据库中该些笔满线纪录,查询该总机代表号码所对应的该满线通知,若在一预定频率中经常发现有该满线通知时,则发出经常满线通知。A frequent full-line module is based on the full-line records in the full-line database to query the full-line notice corresponding to the representative number of the switchboard, and if the full-line notice is often found in a predetermined frequency, it will send Often full line notification.
前述的架构在网络电话系统之上的语音通话系统,其特征在于,其中该语音通话系统进一步包含:The aforementioned voice communication system based on the network telephone system is characterized in that, wherein the voice communication system further includes:
一通讯中介装置,进一步包含:A communication intermediary device, further comprising:
一注册模块,是收集一注册数据,该注册数据至少包含该电话号码和该总机代表号码其中之一、以及相对的该网络电话账号;A registration module collects a registration data, the registration data includes at least one of the phone number and the representative number of the switchboard, and the corresponding Internet phone account;
一主控装置,进一步包含:A master control device, further comprising:
一更新模块,是在接收来自该注册模块的该注册数据时,更新该对应数据库中的该对应数据。An updating module, when receiving the registration data from the registration module, updates the corresponding data in the corresponding database.
前述的架构在网络电话系统之上的语音通话系统,其特征在于,其中该网络电话装置进一步包含:The aforementioned voice communication system based on the Internet phone system is characterized in that, wherein the Internet phone device further includes:
一转换工具,是基于该主控装置的该对应数据库所储存的该些数笔对应数据,而以该电话号码向该主控装置的该提供模块取得相对的该网络电话账号。A conversion tool is based on the corresponding data stored in the corresponding database of the main control device, and obtains the corresponding Internet phone account from the providing module of the main control device with the phone number.
在本发明的优点在于:由于在本发明提供的架构在网络电话系统之上的语音通话系统中,无须改变原有的使用习惯,可透过网络电话系统,让模拟和网络电话装置互相进行语音通话。为了让模拟电话装置能够登入至网络电话系统中,本发明系统中的通讯中介装置需代替模拟电话装置成为网络电话系统中的网络电话用户,并借着模拟/数字讯号转换,达到通话目的。借着事先注册的数据,使得网络电话只需知道对方的电话号码,就可自动地从电话号码转换成相对的网络电话账号,而透过网络电话系统进行呼叫。The advantage of the present invention is: because in the speech communication system that the framework provided by the present invention is on the network telephone system, do not need to change original usage habit, can pass through network telephone system, let analog and network telephone device carry out voice mutually call. In order to enable the analog phone device to log into the Internet phone system, the communication intermediary device in the system of the present invention needs to replace the analog phone device to become the Internet phone user in the Internet phone system, and achieve the purpose of calling through analog/digital signal conversion. With the pre-registered data, the Internet phone only needs to know the phone number of the other party, and it can automatically convert the phone number into a corresponding Internet phone account, and make calls through the Internet phone system.
【附图说明】【Description of drawings】
图1为本发明架构在网络电话系统之上的语音通话系统之示意图。FIG. 1 is a schematic diagram of a voice communication system based on an Internet telephone system according to the present invention.
图2为本发明架构在网络电话系统之上的语音通话系统之第一实施例示意图。FIG. 2 is a schematic diagram of the first embodiment of the voice communication system based on the network telephone system of the present invention.
图3A~3B为本发明架构在网络电话系统之上的语音通话系统之第二实施例示意图。3A-3B are schematic diagrams of the second embodiment of the voice communication system based on the VoIP system of the present invention.
图4为本发明主控装置之示意图。Fig. 4 is a schematic diagram of the master control device of the present invention.
图5为本发明注册程序之示意图。Fig. 5 is a schematic diagram of the registration procedure of the present invention.
图6为本发明转换工具之示意图。Fig. 6 is a schematic diagram of the conversion tool of the present invention.
图7为本发明架构在网络电话系统之上的语音通话系统之第三实施例示意图。FIG. 7 is a schematic diagram of a third embodiment of the voice communication system based on the network telephone system of the present invention.
图8为本发明架构在网络电话系统之上的语音通话系统之第四实施例示意图。FIG. 8 is a schematic diagram of the fourth embodiment of the voice communication system based on the network telephone system according to the present invention.
图中:10.网络电话系统;10a~10d.网络电话账号;11.WiMax/Wifi;12a.行动上网装置;12b.上网装置;14a~14f.模拟电话装置;16.专用交换总机;18、19.通讯中介装置;20.模拟/数字信号转换模块;22.转换模块;24.网络电话模块;30.主控装置;32.提供模块;34.对应数据库;36.更新模块;38.状态数据库;40.查证模块;42.满线数据库;44.满线模块;46.经常满线模块;50.转换工具;60.注册模块;62.注册接口;64.更新模块。In the figure: 10. Internet phone system; 10a~10d. Internet phone account; 11. WiMax/Wifi; 12a. Mobile Internet device; 12b. Internet device; 14a~14f. Analog phone device; 19. Communication intermediary device; 20. Analog/digital signal conversion module; 22. Conversion module; 24. Internet phone module; 30. Main control device; 32. Provide module; 34. Corresponding database; 36. Update module; Database; 40. Verification module; 42. Full line database; 44. Full line module; 46. Often full line module; 50. Conversion tool; 60. Registration module; 62. Registration interface; 64. Update module.
下面结合附图及实施例对本发明进一步说明。The present invention will be further described below in conjunction with the accompanying drawings and embodiments.
【具体实施方式】【Detailed ways】
请参阅图1,该图为本发明架构在网络电话系统之上的语音通话系统之示意图。如图1所示,本发明架构在网络电话系统之上的语音通话系统,主要利用既有的网络电话系统10(例如Skype)或自行开发的数字语音传递手段,不论是采何种途径(有线或透过WiMax/Wifi 11的无线)登入的网络电话装置(即执行客户端程序的行动上网装置12a、上网装置12b),或着是透过通讯中介装置18进入的模拟电话装置14a~14c,都必须在网络电话系统10分别事先注册并取得网络电话装置A 10a、网络电话装置B 10b、网络电话装置C 10c,并在需要互相通话前完成登入网络电话系统10的程序。Please refer to FIG. 1 , which is a schematic view of the voice communication system based on the network telephone system of the present invention. As shown in Figure 1, the voice communication system based on the Internet telephone system of the present invention mainly utilizes the existing Internet telephone system 10 (such as Skype) or the digital voice transmission means developed by itself, no matter which way (wired) Or through WiMax/
执行网络电话系统10的客户端程序的行动上网装置12a、上网装置12b,可接收到对其所属的网络电话账号A、B的呼叫和/或进行语音通话。也就是说,上网装置12b可透过网络电话系统10中的网络电话账号B 10b呼叫网络电话账号A 10a。The
对模拟电话装置14a来说,其拥有独立的网络电话账号。模拟电话装置14b~14c均属于连接至专用交换总机16(Private Automatic Branch exchange,PABX)的电话分机并具有分机号码,因此将共享专用交换总机16(PABX)所具有的总机代表号码之相对网络电话账号,但专用交换总机16(PABX)仍如同一般交换机一样具有复数条通讯管道可供模拟电话装置14b~14c使用。For the
上述通讯中介装置18事实上可为一台服务器级计算机,所以它也会执行着网络电话系统10的客户端程序,以便如第1图所示登入至网络电话系统10中,只是为了达到本发明的技术特征,必须用包裹式地包覆此客户端程序,并将原本从喇叭播放的语音等流向,改变成转送至本发明通讯中介装置18中的组件。在本发明架构在网络电话系统之上的语音通话系统中,总共会有三种不同的通讯模式,亦即例如模拟电话装置14b或14a呼叫上网装置12a的网络电话装置、上网装置12b的网络电话装置呼叫模拟电话装置14b或14a、如图8所示模拟电话装置14a透过网络电话系统10呼叫模拟电话装置14d,故底下将以此三种通讯模式分别以实施例作说明。The above-mentioned communication
请参阅图2,图2为本发明架构在网络电话系统之上的语音通话系统之第一实施例示意图。如图2所示,在本发明架构在网络电话系统之上的语音通话系统中,通讯中介装置18主要包含模拟/数字信号转换模块20、转换模块22、网络电话模块24,并电性连接至模拟电话装置14a、间接连接至模拟电话装置14b、14c。这其中,网络电话模块24即为上述网络电话系统10的客户端程序。Please refer to FIG. 2 . FIG. 2 is a schematic diagram of the first embodiment of the voice communication system based on the network telephone system of the present invention. As shown in FIG. 2 , in the voice call system based on the VoIP system of the present invention, the
如图2所示,若模拟电话装置14a尝试呼叫上网装置12a的网络电话装置时,由于使用者已事先得知上网装置12a的虚拟电话号码,故使用者可如同拨给传统电话一样,直接在电话装置的数字键上按下此虚拟电话号码。当通讯中介装置18中的模拟/数字信号转换模块20接收到此虚拟电话号码时,会将模拟电话装置14a所拨出的电话号码转换成数字讯号。然后,转换模块22会依据来自外部的主控装置30(如图3所示)或内建储存单元的数据,将数字讯号的电话号码转换成相对的网络电话账号A。最后,利用网络电话模块24透过网络电话系统10呼叫相对于网络电话账号的网络电话装置(即上网装置12a),使模拟电话装置14a、网络电话装置(即上网装置12a)进行语音通话。若来自网络电话系统10有任何响应或通话语音时,模拟/数字信号转换模块20会将之转换成模拟讯号之后,再转递给模拟电话装置14a。As shown in Figure 2, if the
如图2所示,若模拟电话装置14b尝试呼叫上网装置12a的网络电话装置时,由于模拟电话装置14b属于连接至专用交换总机16(Private AutomaticBranch exchange,PABX)的电话分机,故使用者虽已事先得知上网装置12a的虚拟电话号码,但使用者仍必须如同拨打外线电话一样,需先按下例如「*9」,而使用专用交换总机16(PABX)、通讯中介装置18之间复数条通讯管道中之一,然后才在电话装置的数字键上按下此虚拟电话号码。同样地,当通讯中介装置18中的模拟/数字信号转换模块20接收到此虚拟电话号码时,会将模拟电话装置14b所拨出的电话号码转换成数字讯号。然后,转换模块22会依据来自外部的主控装置30(如图3所示)或内建储存单元的数据,将数字讯号的电话号码转换成相对的网络电话账号A。最后,利用网络电话模块24透过网络电话系统10呼叫相对于网络电话账号的网络电话装置(即上网装置12a),使模拟电话装置14b、网络电话装置(即上网装置12a)进行语音通话。若来自网络电话系统10有任何响应或通话语音时,模拟/数字信号转换模块20会将之转换成模拟讯号之后,再转递给模拟电话装置14b。As shown in Figure 2, if the
请参阅第3A~3B图,第3A~3B图为本发明架构在网络电话系统之上的语音通话系统之第二实施例示意图。如第3A图所示,在本发明架构在网络电话系统之上的语音通话系统中,除了如第1图所示之网络电话系统10、上网装置12a、上网装置12b、通讯中介装置18、模拟电话装置14a~14c、网络电话装置A 10a、网络电话装置B 10b、网络电话装置C 10c、专用交换总机16(PABX)之外,额外包含主控装置30。Please refer to FIGS. 3A-3B, which are schematic views of the second embodiment of the voice communication system based on the VoIP system of the present invention. As shown in Fig. 3A, in the voice communication system based on the VoIP system of the present invention, in addition to the
在本发明架构在网络电话系统之上的语音通话系统中,主控装置30主要能够处理专用交换总机16(PABX)、通讯中介装置18之间复数条通讯管道是否均为忙线中或是有空线可供使用,并且还能够集中地管理所有的电话号码或总机代表号码(属于专用交换总机(PABX)16)对应相对的网络电话账号的对应数据。如第3B图所示,在本发明架构在网络电话系统之上的语音通话系统中,主控装置30主要包含状态数据库38、更新模块36、对应数据库34、提供模块32、查证模块40。不过,主控装置30可以只提供对应数据的功能,故可以只包含对应数据库34、提供模块32。若主控装置30只提供复数条通讯管道的使用状态时,可只包含状态数据库38、更新模块36。In the voice communication system based on the network telephone system of the present invention, the
在集中地管理所有的电话号码或总机代表号码对应网络电话账号的对应数据时,主控装置30中的提供模块将依据来自转换模块22的电话号码,从对应数据库34找出相对的网络电话账号,并回复给转换模块22。在对应数据库34中所储存复数笔对应数据,每一对应数据是以电话号码对应网络电话账号。需特别注意的是,转换模块22依据电话号码,而从提供模块32获得相对的网络电话账号之后,可将电话号码、网络电话账号的对应关系,储存在通讯中介装置18的储存媒体中,以便转换模块22可直接将电话号码转换成相对的网络电话账号。如此一来,除了可更快速地完成上述转换工作,更可避免无法顺利从主控装置30取得对应数据时,仍可以先按照旧的对应资料完成使用者的拨打要求。When centrally managing the corresponding data of all phone numbers or switchboard representative numbers corresponding to the Internet phone account, the providing module in the
在处理专用交换总机16(PABX)、通讯中介装置18之间复数条通讯管道,是否均为忙线中或是有空线可供使用时,需先收集复数条通讯管道的使用状态。为了收集使用状态,更新模块36会依据来自通讯中介装置18的通知,而变更状态数据库38中总机代表号码对应该些条通讯管道的使用状态。在状态数据库38所储存的复数笔状态数据,每一状态数据是以总机代表号码对应该些条通讯管道的使用状态,而使用状态可为大致分为忙线中、空线。When dealing with the plurality of communication channels between the private branch exchange 16 (PABX) and the
上述通讯中介装置18的通知可为,模拟/数字信号转换模块20和/或网络电话模块24所发出的模拟电话装置14a~14c的拨号或挂断通知(如同一般电话,通话的双方都可以先挂断电话,故挂断通知可能来自通话双方中之一),或是转换模块22在依据电话号码查找相对的网络电话账号的同时。如此一来,当该些条通讯管道的使用状态均为忙线中时,若有模拟电话装置14a~14c需要拨打电话时,主控装置30会回复通讯中介装置18,模拟电话装置14a~14c所欲进行的拨打均为忙线中,故暂时无法提供拨打服务,而不至于像习知技术那样卡在这里,甚至当机。当有使用者挂断电话时,使得该些条通讯管道的该使用状态其中之一为空线时,主控装置30会回复通讯中介装置18,模拟电话装置14a~14c所欲进行的拨打为空线中、并同时如先前所述回复相对的网络电话账号,而使通讯中介装置18接通模拟电话装置14a~14c的呼叫。The notification of the above-mentioned communication
提供模块32依据电话号码或总机代表号码找出相对的网络电话账号之前,需先依据对应数据库34的对应数据,确认究竟是电话号码,还是总机代表号码(若是总机代表号码,会有公司名称资料)。若是属于模拟电话装置14a的电话号码时,提供模块32可直接回复相对的网络电话账号。若像模拟电话装置14b这种分机电话时,由于需先确认是否有空线,故不能直接回复相对的网络电话账号,需先检查是否有空线。Before the providing
此外,由于通讯中介装置18的数量可能非常多,因此在主控装置30、通讯中介装置18还可增设收发接口(未描绘),以强化主控装置30、通讯中介装置18之间的通讯处理能力。收发接口、通讯中介装置18之间最好采用多任务处理。为了确保系统运作的顺畅,避免意外原因(例如当机或先前发出的查证封包未能收到)占用宝贵的通讯管道(存在于专用交换总机16(PABX)、通讯中介装置18之间),主控装置30中的查证模块40,可从状态数据库38中该些条通讯管道的使用状态中,找到超过预定时间仍处于忙线中的该些条通讯管道时,查证是否仍正常使用中。In addition, since the number of communication
主控装置除了上述功能外,还可提供关于满线的相关信息与处理模式。请参阅图4,图4为本发明主控装置之示意图。如图4所示,本发明主控装置30进一步包含满线模块44、满线数据库42、经常满线模块46。In addition to the above functions, the main control device can also provide relevant information and processing modes about the full line. Please refer to FIG. 4 . FIG. 4 is a schematic diagram of the master control device of the present invention. As shown in FIG. 4 , the
满线模块44可基于如第3B图所示之状态数据库34中该些笔状态数据,查询总机代表号码所对应的该些条通讯管道的使用状态,若均为忙线中,则更新满线数据库42中总机代表号码对应的满线通知。满线数据库42所储存的复数笔满线纪录,每一满线纪录是以总机代表号码对应满线通知。经常满线模块46则基于满线数据库42中该些笔满线纪录,查询总机代表号码所对应的满线通知,若在预定频率中经常发现有满线通知时,则发出经常满线通知。The
如此一来,系统人员便能依据此经常满线通知,适当地增加专用交换总机16(PABX)、通讯中介装置18之间的通讯管道,亦即增加通讯中介装置18中的网络电话程序、增加通讯中介装置18、专用交换总机16(PABX)的连接埠数量。请参阅图5,图5为本发明注册程序之示意图。如图5所示,为了新增、删除、修改如第3B图所示之对应数据库34的对应数据,在通讯中介装置18进一步包含注册模块60,而主控装置30进一步包含更新模块64。In this way, the system personnel can appropriately increase the communication channel between the private branch exchange 16 (PABX) and the
在将网络电话模块24安装在通讯中介装置18时,可同时进行注册程序。在完成安装网络电话模块24之前或之后,系统操作者可利用注册接口62填写注册数据(至少包含电话号码和总机代表号码其中之一、以及相对的网络电话账号,或是包含公司名称),待使用者填妥并发送后,注册模块60便可收集到此注册数据,并将之传递至主控装置30的更新模块64,然后更新模块64便能更新对应数据库34中的对应数据。When the
使用者也可透过行动电话完成上述注册程序,亦即发出包含网络电话账号(最好是已事先完成注册)的简讯至主控装置30,然后主控装置30借着接收含有网络电话账号的简讯、以及发送简讯的电话号码(caller ID)作为电话号码,而收集到注册数据中的网络电话账号、电话号码。The user can also complete the above-mentioned registration process through a mobile phone, that is, send a short message containing the Internet phone account (preferably registered in advance) to the
如此一来,基于本发明系统架构,如同先前所述,上网装置12b的使用者欲拨打电话给上述行动电话时,便能利用简讯中的网络电话账号,透过网络电话系统10呼叫行动电话。In this way, based on the system architecture of the present invention, as mentioned above, when the user of the
请参阅图6,图6为本发明转换工具之示意图。如图6所示,在上网装置12b或行动上网装置12a(即计算机或无线PDA)中装设被执行转换工具50时,转换工具50可在欲进行如上述的拨打程序时,只需事先得知专用交换总机16(PABX)的总机代表号码,就能自动地基于主控装置30的对应数据库34所储存的该些数笔对应数据,而以总机代表号码或电话号码向主控装置30的提供模块32取得相对的网络电话账号,并按照上述程序透过网络电话系统10完成呼叫程序、进行语音通话。Please refer to FIG. 6, which is a schematic diagram of the conversion tool of the present invention. As shown in Figure 6, when the conversion tool 50 to be executed is installed in the
在说明完了本发明架构在网络电话系统之上的语音通话系统中,例如模拟电话装置14b或14a呼叫上网装置12a的网络电话装置,接下来则要说明上网装置12b的网络电话装置如何呼叫模拟电话装置14b或14a、以及如图8所示模拟电话装置14a透过网络电话系统10呼叫模拟电话装置14d。After explaining the voice communication system based on the Internet phone system of the present invention, for example, the
请参阅图7,图7为本发明架构在网络电话系统之上的语音通话系统之第三实施例示意图。如图7所示,若上网装置12b的网络电话装置欲呼叫模拟电话装置14b或14a时,通讯中介装置19只需包含网络电话模块24、模拟/数字信号转换模块20,因为只是单纯接收呼叫与通话要求,而不在需要转换模块22。当接收来自网络电话系统10中网络电话装置(即上网装置12b)的呼叫时,网络电话模块24便会将之转递给模拟/数字信号转换模块20,并在模拟/数字信号转换模块20将网络电话系统10的数字讯号转换成模拟讯号,尤其是将来自网络电话系统10中网络电话装置的呼叫转成模拟讯号后,传递至模拟电话装置14b或14a。当模拟电话装置14b或14a接受了此呼叫后,在网络电话模块24、模拟/数字信号转换模块20的转递、转换下,便可使模拟电话装置14a或14b、网络电话装置进行语音通话。Please refer to FIG. 7 . FIG. 7 is a schematic diagram of a third embodiment of the voice communication system based on the VoIP system of the present invention. As shown in FIG. 7, if the Internet phone device of the
请参阅图8,图8为本发明架构在网络电话系统之上的语音通话系统之第四实施例示意图。如图8所示,若不同的公司之间的两个模拟电话装置14a、14d,需按照如上所述透过既有的网络电话系统10而让彼此能够互相进行语音通话时,本发明语音通话系统包含发话端通讯中介装置18(即如图2所示、以及相对说明)、受话端通讯中介装置19(即如图7所示、以及相对说明)。Please refer to FIG. 8 . FIG. 8 is a schematic diagram of a fourth embodiment of a voice call system based on an Internet phone system according to the present invention. As shown in Figure 8, if two
具体来说,发话端通讯中介装置18中的模拟/数字信号转换模块20将第一模拟电话装置14a所拨出的电话号码转换成数字讯号,且将来自网络电话系统10的数字讯号转换成模拟讯号。然后转换模块20将数字讯号的电话号码转换成相对的网络电话账号D 10d之后,网络电话模块24便可依据转换模块20所转换的网络电话账号D 10d,透过网络电话系统10呼叫相对于网络电话账号的第二模拟电话装置14d,使第一模拟电话装置14a、第二模拟电话装置14b进行语音通话。Specifically, the analog/digital
对受话端通讯中介装置19来说,网络电话模块24可接收来自网络电话系统10中第一电话装置14a的呼叫和/或透过网络电话系统10和第二模拟电话装置14b进行语音通话,然后模拟/数字信号转换模块20将来自网络电话系统10中第一模拟电话装置14a的呼叫和/或语音通话转换成模拟讯号,并在转换后传递至第二模拟电话装置14b,使第一模拟电话装置14a、第二模拟电话装置14b进行语音通话。For the receiving end communication
如本发明上述实施例所述相同或相似的结构,所得到的其他架构在网络电话系统之上的语音通话系统,均在本发明保护范围内。With the same or similar structure as described in the above-mentioned embodiments of the present invention, other voice communication systems based on the network telephone system obtained are within the protection scope of the present invention.
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CN1438798A (en) * | 2003-02-15 | 2003-08-27 | 李瑞军 | Network telephone system |
CN1728752A (en) * | 2004-07-29 | 2006-02-01 | 厦门一视通科技有限公司 | Method for implementing phone dialing as if a fixed phone set based on PC computer |
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