CN1760910A

CN1760910A - Information collection, transmission, process system and method based on uniform information identification codes

Info

Publication number: CN1760910A
Application number: CNA2005101149349A
Authority: CN
Inventors: 陈方; 张余; 郑毅; 王立
Original assignee: YIFUJINCHUAN TECH Co Ltd BEIJING
Current assignee: YIFUJINCHUAN TECH Co Ltd BEIJING
Priority date: 2005-11-16
Filing date: 2005-11-16
Publication date: 2006-04-19

Abstract

The system and method is applicable between commodities or service providers and users. Using uniform information identification codes, the invention unifies technical specification, data transmission format and data processing technique highly. Based on the unified base, electronic business system of containing commodities or services with unified technical standard can be built up so as to realize each business terminals possible to be connected to network. The uniform information identification codes can compress data quanitity needed to transmit in electronic business. Advantages are: reducing complexity of operation for users, reducing memory capacity and data quanitity to be processed by system host, extending system capacity and quanitity of users' terminals, and lowering cost for operating the system.

Description

Information acquisition, transmission, disposal system and method based on unified information identification codes

Technical field

The present invention relates to a kind of information acquisition, transmission, disposal system and method, relate in particular to the system and method that between commodity or ISP and user, carries out information acquisition, transmission, processing based on unified information identification codes.

Background technology

Along with popularizing and development of computer networking technology, the electronic trading system based on computer and network technologies has been used in a large amount of conventional transaction fields.But, at present existing each electronic transaction mode exist transaction system to be separated from each other with payment system and each transaction or payment system between because the different concrete technological means of employing and can not matching used problem becomes the technology barrier of electronic transaction large tracts of land penetration and promotion.For example existing telephone bank, Web bank, point-of-sale terminals (POS), the Mobile banking that adopts the payment by using short messages mode, trade company's coupons etc. make the user can utilize computer networking technology to connect banking system and pay, and traditional means is often still adopted in the transaction of commodity or service.Even there is the electronic trading system of concluding the business by phone or computer network, but the payment process after the transaction also still needs to adopt other independent payment system.For example, the mode of cash payment when delivering goods to the customers or the modes of payments of mailing remittance are adopted in common shopping online more.Because the transaction system of above-mentioned prior art adopts different terminal devices, different communication standards and different data information transfer media, therefore each system can't be interconnected to constitute unified complete electronic trading system.

Therefore, need set up a kind of computer network system that transaction and payment can be finished and can be held various different commodity and service in same system, and the foundation of this kind system needs a kind of brand-new employing uniform technical standards, the communication data form of unified standard and information acquisition, transmission, disposal system and the method based on unified information identification codes that unified data processing equipment is supported.

Summary of the invention

The object of the present invention is to provide a kind of information acquisition, transmission, disposal system and method based on unified information identification codes.Because system and method for the present invention adopts unified technical manual, uniform data transformat and unified data processing technique, make on system and method for the present invention basis, can make up the electronic trading system that contains extensive stock and service and have uniform technical standards.

A kind of information acquisition, transmission, disposal system based on unified information identification codes of the present invention comprises:

User terminal, be connected with service access machine, be used for informant and information user as user's executable operations, to notify the user to the CPU (central processing unit) input data information with by service access machine from CPU (central processing unit) acquisition return data information by service access machine;

Service access machine, it is mutual to be used to the front end carried out with the user, will be from the input information of user's terminal by multiple transmission medium such as communication network, cable television network, power line transmission data network with adopt the multiple transport protocols information transmitted to be transferred to CPU (central processing unit) with secured fashion by computer network, and the processing result information of CPU (central processing unit) is returned to user terminal;

CPU (central processing unit), be connected with the collaboration service processor by the collaboration service gateway, CPU (central processing unit) comprises user management module, information identification codes assignment module, information identification codes processing module, information identification codes database management module and service interface module;

The collaboration service gateway is used to receive data message and instruction from CPU (central processing unit), and data message and instruction are transferred to the collaboration service processor;

The collaboration service processor is used for basis and is transferred to CPU (central processing unit) from the execution collaboration service processing of the instruction and data information of CPU (central processing unit) and with the collaboration service result by the collaboration service gateway, and the managing collaboration data storehouse.

Above-mentioned information acquisition of the present invention, transmission, disposal system is characterized in that:

Described user terminal specifically comprises: computing machine, television set top box, point-of-sale terminals, mobile phone, telephone set, personal digital assistant, mobile data terminal, individual commerce terminal;

The performed user's operation of described user terminal comprises: the informant imports the formal service data information at the informant that self information is registered, the informant imports related service information applications information identification codes, the informant inquires about formal service data information, demonstration is come by the transmission of service access machine by CPU (central processing unit), the database that the informant inquires about CPU (central processing unit); Information user input self information is registered, information user is imported the appointed information identification code, information user is inquired about formal service data information, shows by change information, the database of information user inquiry CPU (central processing unit) and the collaboration data storehouse of collaboration service processor of CPU (central processing unit) by the formal service data information of service access machine proactive notification information user.

Described user terminal by computer local network, cable TV network, power line transmission network, telephone line, rent transmission mediums such as Leased line, mobile radio communication network, wireless transmission net, satellite communication network, mobile satellite communication network, optical fiber transmission network and be connected with service access machine.

Described user terminal is computing machine or personal digital assistant or mobile data terminal, this computing machine or personal digital assistant or mobile data terminal are by telephone wire, power line transmission net, cable TV network, rent tie line or mobile radio communication network specially, adopt the corresponding modulator-demodular unit Connection Service of ISDN or xDSL or ATM or GPRS/CDMA/WLAN transmission mode and utilization and communication line and transmission mode to insert machine, the various format informations that the user is imported by keyboard, mouse, handwriting pad, touch-screen are transferred to service access machine.

Described user terminal is a television set top box, and this television set top box inserts machine by Connection Service such as cable television network, computer networks, gives service access machine with the user by the information transmission of telepilot input.

Described user terminal is point-of-sale terminals or individual commerce terminal, and this point-of-sale terminals or individual commerce terminal insert machine by the communication network Connection Service, gives service access machine with the information transmission of user's input.

Described user terminal is telephone set or mobile phone, and this telephone set or mobile phone insert machine by client service center's main frame Connection Service, gives service access machine according to voice suggestion by the information transmission of numeric keypad input or phonetic entry with the user.

Described user terminal is a mobile phone, and this mobile phone inserts machine by Short Message Service Gateway equipment Connection Service, and the short message that the user is imported by modes such as keyboard, handwriting screen, light pens is transferred to service access machine.

Described service inserts machine and is connected by computer network with CPU (central processing unit);

To be compiled as the consolidation form information that meets the web technology standard from the various format information utilization extension flag language of all types of user terminal but described service inserts machine, pass to CPU (central processing unit) then;

Described service inserts machine the unified information identification codes that CPU (central processing unit) generates is announced by user terminal, browses and inquires about for the user;

Described service inserts facility has Fire Wall Module that the unauthorized access from user terminal is filtered;

Described service inserts facility to be had and encrypts and authentication module is carried out authentication, encryption, digital signature to the information that is transferred to CPU (central processing unit), with the confidentiality of assurance transmission information, can not distorting property, non-repudiation.

Described CPU (central processing unit) user management module is specifically carried out: the information of register requirement, management information supplier and the information user of receive information supplier and information user and operating right, to carrying out authentication from the informant of service access machine and the information of information user;

Described CPU (central processing unit) information identification codes assignment module is specifically carried out: the information identification codes application, the execution encryption algorithm that receive the informant produce information identification codes, give user terminal by service access machine return message identification code;

Described CPU (central processing unit) information identification codes processing module is specifically carried out: receive information user by the user terminal input and through service access machine information transmitted identification code, retrieve and draw corresponding retrieval results according to information identification codes from database module, this result for retrieval comprises the data message of informant and related service thereof, generate the intermediary service data message with the data message that retrieves, returning to user terminal by service access machine is confirmed by information user, also the intermediary service data message can be returned to user terminal by service access machine is in case of necessity confirmed by the informant, generate formal service data information by information user with after also confirming in case of necessity by the informant, to need the partial data information and the instruction of collaborative process to send to the collaboration service processor in the formal service data information by the collaboration service gateway;

Concrete message pick-up, the transmission service of carrying out and serving employing web technology standard format between the access machine of described CPU (central processing unit) service interface module;

Described collaboration service processor receives the instruction and data information from CPU (central processing unit), to revise the data relevant in the collaboration data storehouse, and processing result information is returned to CPU (central processing unit) information identification codes processing module by the collaboration service gateway with information user; If the collaboration service processor is carried out CPU (central processing unit) instruction failure, then will carry out failure information and be transferred to user terminal to inform information user by collaboration service gateway, CPU (central processing unit) service interface module, service access machine, CPU (central processing unit) information identification codes processing module will be provided with this formal service data information and be " not carrying out " state; If the collaboration service processor is carried out CPU (central processing unit) and is instructed successfully, the information that then will run succeeded is by the collaboration service gateway, CPU (central processing unit) service interface module, service access machine is transferred to user terminal to inform information user, CPU (central processing unit) information identification codes processing module is then by service access machine announcement information supplier, information user passes through user terminal subsequently, the affirmation information that service access machine notice CPU (central processing unit) information identification codes processing module business is finished, or CPU (central processing unit) information identification codes processing module do not receive that at the appointed time professional uncompleted information thinks that promptly business finishes in the section, and the state of this formal service data information of CPU (central processing unit) information identification codes processing module is set to " executed ";

Described CPU (central processing unit) comprises the information identification codes database module, and this module is specifically carried out: information identification codes storage, with the storage of information identification codes related data information and management, according to information identification codes searching database, data statistic analysis.

A kind of information acquisition, transmission, disposal route based on unified information identification codes of the present invention comprises the step of obtaining the information identification codes step and using information identification codes, wherein:

The step of obtaining information identification codes comprises:

Step 1, the informant uses user terminal to register first;

Step 2, CPU (central processing unit) is examined processing to informant's log-on message, if succeed in registration then informant's relevant information data is recorded in the database, for this informant sets up files on each of customers;

Step 3, after succeeding in registration, the informant uses user terminal by importing the data message relevant with own service to CPU (central processing unit) application information identification code;

Step 4, the service related data information that CPU (central processing unit) provides according to the informant utilize information identification codes assignment module to give the information identification codes of unified standard for related service;

Step 5, CPU (central processing unit) feeds back to informant by service access machine by user terminal with the unified information identification codes that is generated;

Use the step of information identification codes to comprise:

Step 1, information user are browsed by user terminal or Query Information identification code or by other means awareness information identification code;

Step 2, information user are carried out the user terminal registration when using system of the present invention first;

Step 3, CPU (central processing unit) is examined processing to the log-on message of information user, if succeeded in registration with the relevant information records of information user in database, for information user is set up files on each of customers;

Step 4, after succeeding in registration, information user is submitted subscriber identity information and user authentication information to by user terminal, and uses user terminal that selected information identification codes is transferred to CPU (central processing unit);

Step 5, CPU (central processing unit) is retrieved corresponding database with information identification codes, and result for retrieval is handled to produce the intermediary service data message;

Step 6, the intermediary service data message that is produced is provided for information user, is confirmed by user terminal by information user, and described in case of necessity intermediary service data message also is provided for the informant and is confirmed by it;

Step 7, after CPU (central processing unit) receives that information user is to the affirmation of middle service data information and the affirmation of informant to middle service data information in case of necessity, generate formal service data information and will wherein need the partial data information of collaborative process and instruction to be transferred to the collaboration service processor by the collaboration service gateway;

Step 8, collaboration service processor will be according to from the data relevant with information user in the instruction and data information correction collaboration service processor data storehouse of CPU (central processing unit), and notify CPU (central processing unit) with result;

Step 9, CPU (central processing unit) is passed through user terminal announcement information supplier with formal service data information;

Step 10, CPU (central processing unit) is received the further confirmation that information user sends or is not received other information inputs of information user in the specified period, then notifies the data of relevant information supplier in the collaboration service processor respective handling collaboration service processor data storehouse by the collaboration service gateway.

Above-mentioned information acquisition of the present invention, transmission, disposal route, wherein utilize computing machine or personal digital assistant as the user terminal situation under, the steps characteristic of described use information identification codes is:

Step 1 specifically comprises: the described information identification codes of browsing or search for system and method for the present invention on the internet;

Step 2 specifically comprises: input user's identity information, and this information is sent to CPU (central processing unit) by service access machine;

Step 4 specifically comprises: information user is imported selected information identification codes in computing machine or personal digital assistant;

Step 6 specifically comprises: display requirement information user confirmation on the webpage of service access machine, and information user clicks by computer mouse or affirmation is made in keyboard operation, and service access machine sends to CPU (central processing unit) confirms the result;

Step 7, eight, nine, ten all also comprises: CPU (central processing unit) in time is notified to service access machine with step 7, eight, nine, ten executing state, service access machine can perhaps be used a computer in service access machine website active inquiry implementation status by information user to the implementation status of information user send Email, instant message untill further notice above-mentioned steps.

Above-mentioned information acquisition of the present invention, transmission, disposal route, wherein utilize mobile data terminal as the user terminal situation under, the steps characteristic of described use information identification codes is:

Step 2 specifically comprises: utilize mobile data terminal to enter service access machine webpage, and input user's identity information, this information is sent to CPU (central processing unit) by service access machine;

Step 4 specifically comprises: information user is imported selected information identification codes in mobile data terminal;

Step 6 specifically comprises: display requirement information user confirmation on the webpage of service access machine, and information user is made affirmation by mobile data terminal is operated, and service access machine sends to CPU (central processing unit) confirms the result;

Step 7, eight, nine, ten all also comprises: CPU (central processing unit) in time is notified to service access machine with step 7, eight, nine, ten executing state, service access machine can perhaps served access machine website active inquiry implementation status by information user by mobile data terminal to the implementation status of information user send Email, instant message untill further notice above-mentioned steps.

Above-mentioned information acquisition of the present invention, transmission, disposal route, wherein utilize CATV set-top-box as the user terminal situation under, the steps characteristic of described use information identification codes is:

Step 1 specifically comprises: with the input function of telepilot selector top box, set-top box is connected with service access machine by cable television network, and the information that will serve the access machine and provide is shown on the television screen, operates to browse various information with telepilot;

Step 2 specifically comprises: with telepilot operation input user's identity information, this information is sent to CPU (central processing unit) by service access machine;

Step 4 specifically comprises: with the selected information identification codes of telepilot operation input;

Step 6 specifically comprises: the information that service access machine will require information user to confirm returns to set-top box, set-top box is by showing that in TV screen this confirmation, user's remote controller are made affirmation, service access machine sends to CPU (central processing unit) and confirms the result;

Step 7, eight, nine, ten all also comprises: CPU (central processing unit) in time is notified to service access machine with step 7, eight, nine, ten executing state, service access machine can pass to set-top box with this information by cable television network, perhaps obtain implementation status, on television screen, show then by set-top box poll services access machine.

Above-mentioned information acquisition of the present invention, transmission, disposal route, wherein utilize point-of-sale terminals (POS) as the user terminal situation under, the steps characteristic of described use information identification codes is:

Step 2 specifically comprises: information user is swiped the card on the POS machine or is inputed user totem information, password, and this information is transferred to CPU (central processing unit) by service access machine;

Step 4 specifically comprises: information user is imported selected information identification codes on the POS machine;

Step 6 specifically comprises: the information that service access machine will require information user to confirm returns to the POS machine, the latter shows confirmation on screen, the user makes affirmation by corresponding button on the POS machine, the POS machine sends to CPU (central processing unit) by service access machine confirms the result;

Step 7, eight, nine, ten all also comprises: CPU (central processing unit) in time is notified to service access machine with step 7, eight, nine, ten executing state, and service access machine can send SMS notice implementation status to information user.

Above-mentioned information acquisition of the present invention, transmission, disposal route, wherein utilize individual commerce terminal as the user terminal situation under, the steps characteristic of described use information identification codes is:

Step 2 specifically comprises: information user is swiped the card on individual commerce terminal or is inputed user totem information, password, and this information is transferred to CPU (central processing unit) by service access machine;

Step 4 specifically comprises: information user is imported selected information identification codes on individual commerce terminal;

Step 6 specifically comprises: the information that service access machine will require information user to confirm returns to individual commerce terminal, the latter shows confirmation on screen, the user makes affirmation by corresponding button on individual commerce terminal, individual commerce terminal sends to CPU (central processing unit) by service access machine confirms the result;

Above-mentioned information acquisition of the present invention, transmission, disposal route, wherein utilize telephone set or mobile phone as the user terminal situation under, the steps characteristic of described use information identification codes is:

Step 2 specifically comprises: dial client service center's telephone number, under the call voice prompting, numeric keypad input log-on message with telephone set or mobile phone, or with voice alternant way input log-on message and by the staff of client service center manual sorting and import computing machine or do voice recording and finished automatically by speech recognition software, this log-on message is transferred to CPU (central processing unit) by service access machine;

Step 4 specifically comprises: the numeric keypad with telephone set or mobile phone is ordered the information identification codes of commodity and is passed to client service center's main frame according to the voice suggestion input; After the input information identification code, information user can also be imported relationship trading information with the voice alternant way, and Transaction Information can and be imported computing machine by the staff of client service center manual sorting, perhaps does voice recording, or is finished automatically by speech recognition software;

Step 6 specifically comprises: the information that service access machine will require information user to confirm returns to client service center's main frame, the The latter speech synthesis technique is play confirmation to the user, the user makes affirmation by the corresponding button of telephone set or mobile phone under voice suggestion, the system of client service center sends to CPU (central processing unit) by service access machine and confirms the result;

Step 9 specifically comprises: CPU (central processing unit) is imported formal service data information together with the interactive voice mode relationship trading information, by user terminal announcement information supplier;

Step 7, eight, nine, ten all also comprises: CPU (central processing unit) in time is notified to service access machine with step 7, eight, nine, ten executing state, service access machine sends SMS notice implementation status by Short Message Service Gateway equipment to information user, perhaps passes through the mode voice call notice of client service center.

Above-mentioned information acquisition of the present invention, transmission, disposal route, wherein utilize mobile phone as the user terminal situation under, the steps characteristic of described use information identification codes is:

Step 2 specifically comprises: the identity information of information user and password are sent to the note special service number of appointment with short message mode, and Short Message Service Gateway equipment is transmitted to CPU (central processing unit) with this information by service access machine;

Step 4 specifically comprises: by note selected information identification codes is sent to the note special service number;

Step 6 specifically comprises: the information that service access machine will need information user to confirm sends to Short Message Service Gateway equipment, the latter will confirm that note sends to the user, user's answer short message is made affirmation, and Short Message Service Gateway equipment sends to CPU (central processing unit) by service access machine confirms the result;

Step 7, eight, nine, ten all also comprises: CPU (central processing unit) in time is notified to service access machine with step 7, eight, nine, ten executing state, and service access machine can send SMS notice implementation status to information user by Short Message Service Gateway equipment.

Above-mentioned information acquisition of the present invention, transmission, disposal route, the steps characteristic of described use information identification codes is:

Step 3 specifically also comprises: CPU (central processing unit) is an information user when setting up files on each of customers, and the user terminal that uses during with these archives and information user registration is bound;

Step 4 specifically also comprises: the user terminal of being bound when information user uses registration is submitted user authentication information to, and selected information identification codes is transferred to CPU (central processing unit).

Above-mentioned information acquisition of the present invention, transmission, disposal route is characterized in that:

Obtain information identification codes and use in each step of information identification codes of the present invention, can intersect and use various types of user terminals, promptly can in part steps, use a kind of subscriber terminal equipment and in the other parts step subscriber terminal equipment of other kind of use.

In obtaining the step of information identification codes,

The log-on message of described step 2 comprises informant's identity information and the account information of informant in the collaboration service processor collaboration data storehouse of finance service;

The service related data information of described step 3 is the commodity that the informant provided or the information of Service Properties;

The information identification codes of described step 4 comprises commodity or service provider's information field and commodity or Service Properties information field, also can comprise check code;

In the step of using information identification codes,

The log-on message of described step 3 comprises the identity information or the account information of information user in the collaboration service processor collaboration data storehouse of financial institution of information user,

The intermediary service data message of described step 6 is the order of ordered commodity of information user or service,

The formal service data information of described step 7 is the official order of ordered commodity of information user or service, and the described partial data information that needs collaborative process is the payment data of ordered commodity or service in the official order,

The collaboration service processor is revised data relevant with information user in the collaboration data storehouse on the payment fund of official order is transferred the buffer memory account from the account of information user in the described step 8,

In the described step 9 with formal service data information announcement information supplier for the commodity of official order or Service Properties announcement information supplier in case its in time pay commodity or service be provided,

The further confirmation that information user sends in the described step 10 has been for having received commodity or accepted the information of service, and relevant information supplier's data are in to be payment fund that official order is related from the buffer memory account transfer informant's account in the collaboration data storehouse of described collaboration service processor respective handling in.

Above-mentioned information acquisition of the present invention, transmission, disposal route, wherein utilize telephone set or mobile phone as the user terminal situation under, the described steps characteristic of obtaining information identification codes is:

Step 1 specifically comprises: when the informant uses system of the present invention first, call client service center, register with the voice interactive mode, informant's voice messaging can and be imported computing machine by the staff of client service center manual sorting, or can discern input automatically by speech recognition software;

Step 3 specifically comprises: after succeeding in registration, the informant calls client service center, with the voice interactive mode provide the own service relevant information to CPU (central processing unit) with the application information identification code;

Step 5 specifically comprises: CPU (central processing unit) feeds back to informant by service access machine by client service center's call voice with the unified information identification codes that is generated, can manually read out by the staff of client service center, also can be by the synthetic automatically output of speech synthesis software.

According to information acquisition, transmission, the disposal system of unified information identification codes of the present invention, wherein CPU (central processing unit) is connected with a plurality of service access machines, and each service access machine can be connected with a plurality of user terminals.Service access machine can be placed in different locus respectively with user terminal, also can be installed in same spatial location, for example inserts machine in the build-in services of the intensive place of user terminal.Information acquisition according to unified information identification codes of the present invention, transmission, disposal route, owing to adopted the representative commodity of unified standard or the information identification codes of ISP's information and commodity and service property content information, compressed required data quantity transmitted in the electronic transaction, reduce user's Operating Complexity, also having reduced simultaneously needs in the transaction system main frame to handle and data quantity stored, can enlarge the capacity of transaction system and the user terminal quantity of supporting thus, and improve commodity or information on services recall precision and effectively reduced electronic transaction service person's operating cost.Utilize system and method for the present invention, realized the connection of being incorporated into the power networks of various transaction user terminals, can realize the Transaction Information standardization, Transaction Information collection, transmission, treatment technology standardization, realize the concentrated processing of Transaction Information, guarantee the validity and the security of transaction, reduce transaction risk.System and method of the present invention uses standardized information identification codes, and the otherness derivation of various information is become the standard digital string of unified compiling form, is convenient to handle with the standardized way reduced data, reduces the complicacy of information processing.

Based on system and method for the present invention, can constitute a standardized transaction system that extensively is suitable for, because system and method for the present invention provides the commodity with unique corresponding characteristic or the information identification codes of service, commodity or service supplier only need register in system and just can promote the sale of goods and serve and directly carry out settlement of transactions by system and method for the present invention, and the purchaser of commodity or service also only needs registration once, just can directly finish transaction at different platforms by information identification codes; System and method of the present invention also utilizes unified standard specifications that transaction related information is concentrated to carry out data processing, with Transaction Information and the integrated processing of payment information etc.Compare with the electronic trading system of prior art, based on the constructed electronic trading system of system and method for the present invention, can reduce the complicacy of the various interface of transaction trade company end, reduce the heavy and complicated Payment System that trade company and buyer are born, reduced trade company and consumer's transaction cost, reduced the purchaser for obtaining the variety classes commodity or serving the needed trouble of registration repeatedly, remedying existing electronic trading system disperses and inefficient deficiency, social resources have been effectively integrated, raising fund efficient, thereby build general transaction platform, realization can be carried the unified carrier of extensive stock and service transacting, can also effectively guarantee trading information safety.

Description of drawings

Fig. 1 is information acquisition, transmission, the disposal system structural representation that the present invention is based on unified information identification codes;

Fig. 2 is that the structure of CPU (central processing unit) among Fig. 1 is formed synoptic diagram;

Fig. 3 A obtains information identification codes basic step synoptic diagram in the information acquisition that the present invention is based on unified information identification codes, transmission, the disposal route;

Fig. 3 B uses information identification codes basic step synoptic diagram in the information acquisition that the present invention is based on unified information identification codes, transmission, the disposal route.

Embodiment

Below in conjunction with accompanying drawing method of the present invention is elaborated.

Employed information identification codes adopts the character string that letter word and numeral are constituted in the system of the present invention.Have the commodity of unique corresponding characteristic or the information identification codes of service owing to adopt, comprise commodity or service provider information field and commodity or Service Properties information field in this information identification codes, also comprise check field generally speaking, wherein item property comprises the place of production, date of manufacture, the commodity term of validity, specification, raw material material, commercial quality, service condition etc., and Service Properties comprises acquisition mode, Payment Methods, conditions of service, price, trade date, terms of trade, quantity, ISP's information etc.Utilize information identification codes of the present invention to set up commodity and service database in CPU (central processing unit), information such as record commodity and service providers, price, terms of trade, quantity, buyer, in system, carry out Transaction Information transmission, retrieval, identification, affirmation etc., uniform technical standards is provided thus, comprises the standard technique platform of the unified electronic transaction of miscellaneous service content according to this information identification codes.

As shown in Figure 1, information acquisition, transmission, disposal system based on unified information identification codes of the present invention comprises: CPU (central processing unit), a plurality of services insert machine, a plurality of user terminals, user terminal can adopt computing machine, television set top box, fixed telephone, cell phone, mobile data terminal, PDA(Personal Digital Assistant), point-of-sale terminals, individual commerce terminal etc.Wherein computing machine and individual commerce terminal can be connected with service access machine by multiple connected mode, for example by telephone wire, the tie line of renting specially, mobile radio communication network with utilize transmission mode and corresponding modulator-demodular unit Connection Service access machines such as ISDN, xDSL, GPRS/CDMA/WLAN; Mobile phone, mobile data terminal with WAP function can be by inserting WAP site and service access machine; Television set top box is connected with service access machine by cable television network; Landline telephone is connected with service access machine by dialing client service center with mobile phone; Mobile phone with SMS can be connected with service access machine by Short Message Service Gateway with PDA.

Introduce information acquisition, transmission, each ingredient role of disposal system and function and annexation each other based on unified information identification codes of the present invention among Fig. 1 below in detail.System of the present invention comprises user terminal, service access machine, CPU (central processing unit), collaboration service gateway, collaboration service processor.

User terminal is connected with service access machine, is used for informant and information user as user's executable operations, to notify user to the CPU (central processing unit) input information with by service access machine from CPU (central processing unit) acquisition return message by service access machine.Described user terminal comprises all kinds terminal device, for example computing machine, television set top box, point-of-sale terminals, telephone set, mobile phone, individual commerce terminal, mobile data terminal, for example circuit such as telephone wire, cable of cable TV, the tie line of renting specially, ISDN, xDSL, GPRS/CDMA/WLAN and corresponding modulator-demodular unit or client service center's main frame or Short Message Service Gateway equipment etc. are transferred to service access machine to above-mentioned all types of user terminal device by multiple transmission medium with the various format informations of user's input; The performed user's operation of described user terminal comprises: informant's registration, commodity that informant's input is provided or Service Properties information are so that apply for unified information identification codes, the informant inquires about sequence information, the new order that demonstration is come by the transmission of service access machine by CPU (central processing unit) at the informant, the informant inquires about account's situation, the information user registration, information user is ordered designated identification coding corresponding commodity or service and is ordered affirmation, information user inquiry order status shows by the order status change information of CPU (central processing unit) by service access machine proactive notification information user, information user inquiry consumption situation information.

Service access machine, it is mutual to be used to the front end carried out with the user, input information from user terminal is transferred to CPU (central processing unit) by computer network with secured fashion by multiple transmission medium information transmitted such as computer network, cable television network, telephone line, mobile radio communication network, satellite communication network, optical fiber transmission network, wireless-transmission networks, and the processing result information of CPU (central processing unit) is returned to user terminal.Described service inserts machine and is connected by computer network with CPU (central processing unit), to be compiled as the consolidation form information that meets the web technology standard from the various format information utilization extension flag language of all types of user terminal but described service inserts machine, pass to CPU (central processing unit) then.Described service access machine is announced the information identification codes of whole existing goods and service by user terminal, select to order for the user.Described service inserts facility has Fire Wall Module that the unauthorized access from user terminal is filtered.Described service inserts facility to be had and encrypts and authentication module is carried out authentication, encryption, digital signature to the information that is transferred to CPU (central processing unit), with the confidentiality of assurance transmission information, can not distorting property, non-repudiation.

The collaboration service gateway, be used for receiving payment instruction and official order and payment related data information from CPU (central processing unit), and payment instruction and payment related information be transferred to the collaboration service processor, also the execution result that the collaboration service processor is beamed back is returned CPU (central processing unit).

The collaboration service processor, the work of assistance CPU (central processing unit), be specifically designed to the informant and the information user account that carry out in payment and settlement and the managing collaboration data storehouse, this payment and settlement comprises that basis arrives buffer memory account with relevant payment data information with the transfer of funds on the information user account in the collaboration data storehouse from the payment instruction of CPU (central processing unit), with fulfiled in service or commodity are completed a business transaction to disburse funds in the buffer memory account in the collaboration data storehouse after finishing and transferred to informant account, and the payment processes result is transferred to CPU (central processing unit) by the collaboration service gateway.The collaboration service processor can be the business processing main frame of bank or other finance services.

CPU (central processing unit), be connected with the collaboration service processor by the collaboration service gateway, CPU (central processing unit) comprises user management module, information identification codes assignment module, information identification codes processing module, information identification codes database management module and service interface module.Described CPU (central processing unit) user management module is specifically carried out: receive user's register requirement, managing user information and operating right, to carrying out authentication from the user profile of service access machine.Described CPU (central processing unit) information identification codes assignment module is specifically carried out: receive the informant the coding application, carry out encryption algorithm according to informant's merchandise provided or Service Properties and supplier's attribute and produce information identification codes, this information identification codes and comprise supplier information field and commodity or service info field and may further include check field, give user terminal by service access machine return message identification code.Described CPU (central processing unit) information identification codes processing module is specifically carried out: receive information user by the user terminal input and through service access machine information transmitted identification code, from database module, retrieve corresponding commodity or information on services and informant's data according to information identification codes, generate order with retrieved message, returning to user terminal by service access machine is confirmed by information user, also will generate order under some situation returns to user terminal by service access machine and is confirmed by the informant, information user and informant confirm that the back generates official order, payment information in the official order is sent to the collaboration service processor by the collaboration service gateway.Concrete message pick-up, the transmission service of carrying out and serving employing web technology standard format between the access machine of described CPU (central processing unit) service interface module.Described collaboration service processor is handled payment information, changes the corresponding fund of official order over to the buffer memory account from the information user account, and by the collaboration service gateway processing result information is returned to CPU (central processing unit) information identification codes processing module; If the collaboration service processor is carried out the payment processes failure, then will pay failure information and be transferred to user terminal to inform information user by collaboration service gateway, CPU (central processing unit) service interface module, service access machine, this official order of CPU (central processing unit) information identification codes processing module is set to " arrearage " state; If the collaboration service processor is carried out the payment processes success, then will pay successful information by the collaboration service gateway, CPU (central processing unit) service interface module, service access machine is transferred to user terminal to inform information user, CPU (central processing unit) information identification codes processing module is then fulfiled order by service access machine announcement information supplier, information user is after accepting commodity or service, pass through user terminal, the transaction of service access machine notice CPU (central processing unit) information identification codes processing module is finished, or the CPU (central processing unit) information identification codes processing module information of not receiving Fail Transaction in the section at the appointed time thinks that promptly transaction finishes, and this official order state of CPU (central processing unit) information identification codes processing module is set to " finishing ".Described CPU (central processing unit) comprises the information identification codes database module, and this module is specifically carried out: information identification codes storage, goods and services information stores and management, according to information identification codes retrieval goods and services, data statistic analysis.The structure of CPU (central processing unit) is formed as shown in Figure 2 in the system of the present invention.

Fig. 3 A and 3B represent to obtain in a kind of information acquisition based on unified information identification codes of the present invention, transmission, the disposal route step of information identification codes step and order goods of use information identification codes or service respectively, the step of wherein obtaining information identification codes specifically comprises: step 1, and the informant uses user terminal to register; Step 2, CPU (central processing unit) is examined processing to informant's log-on message, if succeed in registration then set up files on each of customers for the informant in the CPU (central processing unit) database; Step 3, after succeeding in registration, commodity or Service Properties that the informant uses the user terminal input to be provided are merchandise provided or service request information identification codes thus; The information identification codes that unified standard is given in commodity that step 4, CPU (central processing unit) provide the informant or service, this information identification codes comprises supplier information field, commodity or Service Properties information field and the check information field of commodity or service; Step 5, obtain information identification codes after, announce by user terminal by service access machine, use information identification codes order goods or service to make things convenient for information user; Use the step of information identification codes order goods or service specifically to comprise: step 1, information user obtain the information identification codes of commodity or service by user terminal; Step 2, information user are used the user terminal registration; If registered then execution in step four; Step 3, CPU (central processing unit) is examined processing to the log-on message of information user, if succeed in registration then set up files on each of customers for information user in the database in CPU (central processing unit); Step 4, information user are utilized user terminal input subscriber identity information and user authentication information, and information user uses user terminal to order corresponding commodity or service based on unified information identification codes; Step 5, CPU (central processing unit) is retrieved corresponding informant and commodity or service with information identification codes, and derives order data information according to result for retrieval; Step 6, the order data information of this derivation uses user terminal separately to confirm by informant and information user; After step 7, CPU (central processing unit) received that information user or information user and informant both sides are confirmed, the information that generation official order service data information is also incited somebody to action part payment wherein was transferred to the collaboration service processor by the collaboration service gateway; Step 8, the collaboration service processor is transferred to the buffer memory account with disbursing funds of information user, and the notice CPU (central processing unit) is transferred accounts successfully; Step 9, CPU (central processing unit) is fulfiled order by user terminal announcement information supplier, for information user provides commodity or service; Step 10, CPU (central processing unit) is received the affirmation information of the Transaction Success that information user sends or is not received the calling information of information user in the specified period, then assert Transaction Success, and informant account is arrived in buffer memory account's funds transfer by collaboration service gateway notice collaboration service processor.

In said method, the informant is when using for the first time system of the present invention that commodity or service are provided, need on CPU (central processing unit), register by user terminal, when if the informant registers with financial institution's business processing main frame of system of the present invention in set up the account, then can directly import the account and relevant information, otherwise, also need in corresponding financial institution, set up account.In the said method, information user only need be registered on CPU (central processing unit) by user terminal when using for the first time system of the present invention order goods or service, and guarantees to have set up effective personal account in financial institution when registration.After becoming system user of the present invention, will no longer need repeated registration when reusing system of the present invention, perhaps when registration, set up active account, then no longer need to repeat to set up account.

In the method for the invention, the foundation account information that be recorded as this informant relevant in the log-on message of the described step 2 of obtaining information identification codes comprises informant's identity information, collaboration data storehouse with the informant, the service related data information of described step 3 is the commodity that the informant provided or the information of Service Properties; The information identification codes of affiliated step 4 comprises commodity or service provider's information field, commodity or Service Properties information field and check field; The identity information that comprises information user at the log-on message of the described step 3 of using information identification codes, respective data record in the described collaboration data storehouse is the account information of information user, the intermediary service data message of described step 6 is the order of ordered commodity of information user or service, the formal service data information of described step 7 is for confirming through information user and some also need to require the ordered commodity that the informant confirms or the official order of service according to system handles, the described partial data information that needs collaborative process is the payment data of ordered commodity or service in the official order, the collaboration service processor is revised data relevant with information user in the collaboration data storehouse on the payment fund of official order is transferred the buffer memory account from the account of information user in the described step 8, in the described step 9 with formal service data information announcement information supplier for the commodity of official order or Service Properties announcement information supplier in case its in time pay commodity or service be provided, the further confirmation that information user sends in the described step 10 has been for having received commodity or accepted the information of service, and relevant information supplier's data are in to be payment fund that official order is related from the buffer memory account transfer informant's account in the collaboration data storehouse of described collaboration service processor respective handling in.

The informant can use various subscriber terminal equipments, comprise landline telephone, mobile phone, computing machine, PDA etc., CPU (central processing unit) with order or order implementation status information with variety of way announcement information suppliers such as SMS, call voice, Email, instant messages.The informant also can adopt any conventional communication media with the information identification codes of merchandise provided or service to public propagation, various mass media such as broadcasting and television advertising, publication advertising, internet web page advertisement for example are so that information user can obtain the information identification codes of required commodity or service by various traditional mass media.

The various technological means of can utilizing information user realize that service inserts, the service access device that the different communication means need is also different, information user is all right various data terminals of cross-utilization in the whole process of carrying out commodity or service order business, be that each step is used dissimilar subscriber terminal equipments, for example utilize computing machine to register, utilize handset-selected commodity or service, for example fixed telephone to carry out acknowledgement of orders etc. by voice service as user terminal.Below introduce in detail the information user order goods of using different user terminals or the instantiation of service.

Information user uses a computer or mobile data terminal with function of surfing the Net during as user terminal, by telephone wire, CATV (cable television), the tie line of renting specially, mobile radio communication network, and utilize transmission mode such as ISDN, xDSL, ATM, GPRS/CDMA/WLAN and corresponding modulator-demodular unit to be connected to service access machine.The operation of information user order goods or service is as follows in such cases: one) browse on the internet or search website on the various information that provide, obtain the commodity of desired order or the identification code of service; Two) input user's identity information is registered in computing machine; If registered then carried out the 4th step; Three) this log-on message is handled by CPU (central processing unit), succeeds in registration and then sets up files on each of customers for this information user; Four) information user utilizes computing machine input subscriber identity information and user authentication information, and the information identification codes of ordered commodity of input or service passes to CPU (central processing unit) then; Five) CPU (central processing unit) is carried out retrieval, finds the corresponding commodity or the informant of service, and produces order; Six) the CPU (central processing unit) return message requires information user to confirm this order, service access machine shows confirmation on webpage, the user can click the corresponding button of computer mouse and make affirmation, service access machine sends to CPU (central processing unit) confirms the result, and CPU (central processing unit) is also confirmed this order announcement information supplier; Seven) after CPU (central processing unit) receives that information user or information user folk prescription and informant both sides are confirmed, generate official order and give the collaboration service processor by the collaboration service gateway passes this order corresponding payment information; Eight) the collaboration service processor is transferred to the buffer memory account with disbursing funds of information user, and this step implementation status can be to notifying by the mode of information user send Email, instant message; Nine) CPU (central processing unit) announcement information supplier fulfils order, and commodity or service are provided; Ten) after acquisition commodity or the service, information user is imported Transaction Success information on computers, perhaps trading activity is not raised an objection prescribed timelimit internal information user, think that then transaction is successful, CPU (central processing unit) notice collaboration service processor is transferred to informant account with disbursing funds on the buffer memory account.The implementation status of above-mentioned each step can be by notifying to modes such as information user send Email, instant messages.

Information user uses and is equipped with under the CATV set-top-box situation of network function, is connected to service access machine, this information user by cable TV network.The operation steps of order goods or service is as follows: one) with the shopping function of telepilot selector top box, the information identification codes of extensive stock or service is shown on the television screen, the information user remote controller is browsed; Two) remote controller input subscriber identity information carries out the information user registration; If registered then carried out the 4th step; Three) this log-on message is handled by CPU (central processing unit), succeeds in registration and then sets up files on each of customers for this information user; Four) information user utilizes telepilot input subscriber identity information and user authentication information, and information user utilizes the information identification codes of ordered commodity of telepilot input or service, passes to CPU (central processing unit) by television set top box through service access machine; Five) CPU (central processing unit) is carried out retrieval, finds the corresponding commodity or the informant of service, and produces order; Six) the CPU (central processing unit) return message requires information user to confirm this order, service access machine shows confirmation by set-top box on television screen, the user can make affirmation by the remote controller button, service access machine sends to CPU (central processing unit) confirms the result, and CPU (central processing unit) is also confirmed this order announcement information supplier; Seven) after CPU (central processing unit) is received information user folk prescription or information user and informant both sides' affirmation, generate official order and give the collaboration service processor by the collaboration service gateway passes this order corresponding payment information; Eight) the collaboration service processor is transferred to the buffer memory account with disbursing funds of information user; Nine) CPU (central processing unit) announcement information supplier fulfils official order, and commodity or service are provided; Ten) after acquisition commodity or the service, the information user remote controller is by set-top box input Transaction Success information, perhaps trading activity is not raised an objection prescribed timelimit internal information user, think that then transaction is successful, CPU (central processing unit) notice collaboration service processor is transferred to informant account with disbursing funds on the buffer memory account; The implementation status of above-mentioned each step, by service access machine each step implementation status information is sent to set-top box by CPU (central processing unit), set-top box is presented at implementation status information on the television screen, perhaps send the poll instruction by set-top box, inquire about implementation status information, and the result who is inquired is presented on the television screen.

Information user adopts point-of-sale terminals (POS) or individual commerce terminal as under the user terminal situation, the operation steps of its order goods or service is as follows: one) in various other modes, comprise the information identification codes that obtains required commodity or service by various mass media; Two) information user is registered on user terminal; Three) this log-on message is handled by CPU (central processing unit), succeeds in registration and then sets up files on each of customers for this information user in the CPU (central processing unit) database; Four) information user on the POS machine to swipe the card or manual mode input subscriber identity information and user authentication information, the information identification codes of ordered commodity of back input or service, the POS machine sends to service access machine with information identification codes, is transmitted to CPU (central processing unit) again; Five) CPU (central processing unit) is carried out retrieval process, produces order; Six) CPU (central processing unit) produces the information that requires the user to confirm, service access machine returns to the POS machine with confirmation, on POS machine screen, show confirmation, information user can be made affirmation by corresponding button on POS switch dish, the POS machine sends to CPU (central processing unit) by service access machine confirms the result; Seven) after CPU (central processing unit) receives that information user folk prescription or information user and informant both sides are confirmed, generate official order and give the collaboration service processor by the collaboration service gateway passes this order corresponding payment information; Eight) the collaboration service processor is transferred to the buffer memory account with disbursing funds of information user; Nine) CPU (central processing unit) announcement information supplier fulfils official order, provides commodity or service to information user; Ten) after acquisition commodity or the service, information user is by user terminal input validation information, perhaps trading activity is not raised an objection prescribed timelimit internal information user, think that then transaction is successful, CPU (central processing unit) notice collaboration service processor is transferred to informant account with disbursing funds on the buffer memory account.CPU (central processing unit) is above-mentioned each step implementation status announcement information user, and user's mobile phone issued implementation status information by the concrete mode service access machine of serving as reasons by short message mode.

Utilize landline telephone or mobile phone to insert under the system situation of the present invention by voice mode at information user, the operation steps of its order goods or service is as follows: one) information user obtains the information identification codes of desiring to purchase commodity by variety of way; Two) information user is called client service center's voice alternant way registration; If registered then carried out the 4th step; Three) this log-on message is handled by CPU (central processing unit), succeeds in registration and then sets up files on each of customers for this information user; Four) information user is dialed the service phone number of client service center, input subscriber identity information and user authentication information on the telephone number key dish, the information identification codes of commodity or service is ordered in input then, can also import relationship trading information by the mode of interactive voice if desired, client service center's main frame sends to service access machine with these information, is transmitted to CPU (central processing unit) again; Five) CPU (central processing unit) is carried out retrieval process, produces order; Six) CPU (central processing unit) produces the information that requires the user to confirm an order, service access machine returns to client service center's main frame with confirmation, client service center's host computer using speech synthesis technique is prompted to information user with relevant voice messaging, information user is made affirmation by the corresponding button of telephone set under the voice messaging prompting, client service center's main frame sends to CPU (central processing unit) by service access machine confirms the result; Seven) after CPU (central processing unit) receives that information user folk prescription or information user and informant both sides are confirmed, generate official order and give the collaboration service processor by the collaboration service gateway passes this order corresponding payment information; Eight) the collaboration service processor is transferred to the buffer memory account with disbursing funds of information user; Nine) CPU (central processing unit) announcement information supplier fulfils official order, provides commodity or service to information user; Ten) after acquisition commodity or the service, information user carries out the affirmation of Transaction Success information by the voice or the numeric keypad mode of mobile phone or telephone set, perhaps trading activity is not raised an objection prescribed timelimit internal information user, think that then transaction is successful, the collaboration service processor of CPU (central processing unit) notifying bank or financial institution is transferred to informant account with disbursing funds on the buffer memory account.CPU (central processing unit) is with above-mentioned each step implementation status announcement information user, the concrete mode service access machine of serving as reasons sends to client service center's main frame with implementation status information, client service center's main frame produces voice suggestion or manual service mode announcement information supplier, perhaps serves the access machine and sends SMS notification by Short Message Service Gateway equipment to information user.

Have in the information user utilization under the mobile phone situation of SMS, these user terminals can connect as service access machine through Short Message Service Gateway equipment by note, multimedia message, and the operation steps of its order goods or service is as follows: one) send commodity or the information on services identification code that note is obtained desired order to the note special service number; Two) information user uses user terminal to register; If registered then carried out the 4th step; Three) this log-on message is handled by CPU (central processing unit), and succeed in registration and then set up files on each of customers for this information user, and with the handset binding of itself and information user; Four) information user utilizes note input user authentication information, and the information identification codes that will order commodity or service again sends to Short Message Service Gateway equipment, passes to CPU (central processing unit) by service access machine then; Five) CPU (central processing unit) is carried out retrieval process, produces order; Six) CPU (central processing unit) requires the user to confirm this order, service access machine sends to Short Message Service Gateway equipment with confirmation, this equipment will confirm that note sends to the user, and user's answer short message is made affirmation, and Short Message Service Gateway equipment sends to CPU (central processing unit) by service access machine confirms the result; Seven) after CPU (central processing unit) receives that both sides confirm, generate official order and give the collaboration service processor by the collaboration service gateway passes this order corresponding payment information; Eight) the collaboration service processor is transferred to the buffer memory account with disbursing funds of information user; Nine) CPU (central processing unit) announcement information supplier fulfils order, and commodity or service are provided; Ten) after acquisition commodity or the service, information user sends note and informs Transaction Success, perhaps trading activity is not raised an objection prescribed timelimit internal information user, think that then transaction is successful, CPU (central processing unit) notice collaboration service processor is transferred to informant account with disbursing funds on the buffer memory account.CPU (central processing unit) is above-mentioned each step implementation status announcement information user, and the concrete mode service access machine of serving as reasons sends to Short Message Service Gateway equipment with implementation status information, sends SMS notification to information user then.Have under the WAP function of surfing the Net situation at the information user mobile phone, insert WAP site by mobile phone and insert service access machine of the present invention.Information user inserts the order goods or the service operations of WAP site by mobile phone and utilizes computing machine as the class of operation of user terminal seemingly, no longer is repeated in this description at this.

Information user utilize mobile phone as the user terminal situation under, the operation steps of its order goods or service further comprises: step 3 comprises also that specifically CPU (central processing unit) is an information user when setting up files on each of customers, and the mobile phone that uses during with these archives and information user registration is bound; Step 4 specifically also comprises the mobile phone submission user authentication information of being bound when information user uses registration, and selected information identification codes is transferred to CPU (central processing unit).

Information user can intersect the user terminal that uses various ways, utilizes system and method for the present invention to carry out commodity or service order.For example, information user at first utilizes computing machine to operate one as user terminal) browse on the internet or search website on the various information that provide, obtain the commodity of desired order or the identification code of service; Two) input user's identity information is registered in computing machine; If registered then carried out the 4th step; Three) this log-on message is handled by CPU (central processing unit), succeeds in registration and then sets up files on each of customers for this information user; Information user utilizes fixed telephone or mobile phone further to operate as user terminal then, four) information user is dialed the service phone number of client service center, input subscriber identity information and user authentication information on the telephone number key dish, and the information identification codes of ordered commodity of input or service, client service center's main frame sends to service access machine with information identification codes, is transmitted to CPU (central processing unit) again; Five) CPU (central processing unit) is carried out retrieval process, produces order; Six) CPU (central processing unit) produces the information that requires the user to confirm an order, service access machine returns to client service center's main frame with confirmation, client service center's host computer using speech synthesis technique is prompted to information user with relevant voice messaging, information user is made affirmation by the corresponding button of telephone set under the voice messaging prompting, client service center's main frame sends to CPU (central processing unit) by service access machine confirms the result; Seven) after CPU (central processing unit) receives that information user folk prescription or information user and informant both sides are confirmed, generate official order and give the collaboration service processor by the collaboration service gateway passes this order corresponding payment information; Eight) the collaboration service processor is transferred to the buffer memory account with disbursing funds of information user; Nine) CPU (central processing unit) announcement information supplier fulfils official order, provides commodity or service to information user; Ten) after acquisition commodity or the service, information user carries out the affirmation of Transaction Success information by the voice or the numeric keypad mode of mobile phone or telephone set, perhaps trading activity is not raised an objection prescribed timelimit internal information user, think that then transaction is successful, the collaboration service processor of CPU (central processing unit) notifying bank or financial institution is transferred to informant account with disbursing funds on the buffer memory account.CPU (central processing unit) is with above-mentioned each step implementation status announcement information user, the concrete mode service access machine of serving as reasons sends to client service center's main frame with implementation status information, client service center's main frame produces voice suggestion or manual service mode announcement information supplier, perhaps serves the access machine and sends SMS notification by Short Message Service Gateway equipment to information user.

Should be noted that all any improved method and systems that does not break away from inventive concept all belong to protection scope of the present invention, the concrete protection domain of the present invention is defined by the claims.

Claims

1. information acquisition, transmission, the disposal system based on unified information identification codes comprises:

2. information acquisition according to claim 1, transmission, disposal system is characterized in that:

3. information acquisition according to claim 1, transmission, disposal system is characterized in that:

4. information acquisition according to claim 1, transmission, disposal system is characterized in that:

5. information acquisition according to claim 1, transmission, disposal system is characterized in that:

6. information acquisition according to claim 1, transmission, disposal system is characterized in that:

7. above-mentioned information acquisition according to claim 1, transmission, disposal system is characterized in that:

8. information acquisition according to claim 1, transmission, disposal system is characterized in that:

9. information acquisition according to claim 1, transmission, disposal system is characterized in that:

10. information acquisition according to claim 1, transmission, disposal system is characterized in that:

11. information acquisition, transmission, the disposal route based on unified information identification codes comprises the step of obtaining the information identification codes step and using information identification codes, wherein:

The step of obtaining information identification codes comprises:

Step 1, the informant uses user terminal to register first;

Use the step of information identification codes to comprise:

12. information acquisition according to claim 11, transmission, disposal route, wherein utilize computing machine or personal digital assistant as the user terminal situation under, the steps characteristic of described use information identification codes is:

13. information acquisition according to claim 11, transmission, disposal route, wherein utilize mobile data terminal as the user terminal situation under, the steps characteristic of described use information identification codes is:

14. information acquisition according to claim 11, transmission, disposal route, wherein utilize CATV set-top-box as the user terminal situation under, the steps characteristic of described use information identification codes is:

15. information acquisition according to claim 11, transmission, disposal route, wherein utilize point-of-sale terminals (POS) as the user terminal situation under, the steps characteristic of described use information identification codes is:

16. information acquisition according to claim 11, transmission, disposal route, wherein utilize individual commerce terminal as the user terminal situation under, the steps characteristic of described use information identification codes is:

17. information acquisition according to claim 11, transmission, disposal route, wherein utilize telephone set or mobile phone as the user terminal situation under, the steps characteristic of described use information identification codes is:

Step 2 specifically comprises: dial client service center's telephone number, under the call voice prompting, numeric keypad input log-on message with telephone set or mobile phone, or with voice alternant way input log-on message letter and by the staff of client service center manual sorting and import computing machine or do voice recording and finished automatically by speech recognition software, this log-on message is transferred to CPU (central processing unit) by service access machine;

18. information acquisition according to claim 11, transmission, disposal route, wherein utilize mobile phone as the user terminal situation under, the steps characteristic of described use information identification codes is:

19. according to claim 18 or 17 described information acquisitions, transmission, disposal route, the steps characteristic of described use information identification codes is:

20. information acquisition according to claim 11, transmission, disposal route is characterized in that:

21. information acquisition according to claim 11, transmission, disposal route is characterized in that:

In obtaining the step of information identification codes,

In the step of using information identification codes,

22. information acquisition according to claim 11, transmission, disposal route, wherein utilize telephone set or mobile phone as the user terminal situation under, the described steps characteristic of obtaining information identification codes is: