CN1687943A - Telephone charging system - Google Patents
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- CN1687943A CN1687943A CN 200510020764 CN200510020764A CN1687943A CN 1687943 A CN1687943 A CN 1687943A CN 200510020764 CN200510020764 CN 200510020764 CN 200510020764 A CN200510020764 A CN 200510020764A CN 1687943 A CN1687943 A CN 1687943A
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- 238000004891 communication Methods 0.000 claims description 5
- 238000010200 validation analysis Methods 0.000 claims description 4
- 238000009825 accumulation Methods 0.000 claims description 3
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Abstract
The invention is a telephone money receiving system, operating and completing settlement of electronic money reception by telephone network connecting with computer system and the use telephone is connected with high performance computer through telephone network, and digital queuing machine, and all the program modules of the high performance computer are connected with a database, and the user can implement settlement of money reception and balance inquiry. Personal computer (PC) is connected with the high performance computer through router and Internet so as to be able to implement on-network inquiry, as well as website management and maintenance.
Description
Technical background
The present invention is relevant with the electronics POS.
Background technology:
Traditional electronics cash register mode exist certain problem as: the cash register mode front-end equipment fund input amount based on POS system is big, and it is longer install to implement construction period; Common cash register software then can not satisfy big networking, concentrate the cash register mode of clearing;
Existing domestic payment gateway or payment platform, the front network environment of then having relatively high expectations, and operate also more complicated.
The content of invention:
The purpose of this invention is to provide and a kind of existing telephone network is connect mutually with data interchange platform, according to voice suggestion, operation can be finished the system of electronics cash register on phone.
Another object of the present invention provides a kind of electronics POS of utilizing personal computer that website on the internet is conducted interviews, inquires about, manages.
The present invention is achieved in that
Telephone charging system of the present invention, subscriber phone is connected with computer system with digital queue machine by telephone network, the numeral queue machine provides data exchange channel for telephone network and computer system, said computer system comprises: the compuphone comprehensive server, in order to the communication between process user phone and each unit of computer system, Customer Service Center's server is in order to send the steering order relevant with the subscriber phone button to digit receiver; Digit receiver comes the information of recording user input and it is outputed to validator as parameter by the judgement to the subscriber phone button; Which kind of processing unit validator outputs to by the judgement decision to input parameter with parameter; Error handler is sent the wrong parameter that validator transmits into counter or player; Counter adds up the input parameter number of times, with result parameter input validation device; Player will be passed to the compuphone comprehensive server by flow process driver or flow process finisher from the parameter that validator or error handler transmit, and broadcast to subscriber phone by digital queue machine and telephone network again; The data base read-write device is imported acting server with the parameter that validator transmits as read write command; Acting server is as the interface of database; Database is pressed input instruction storage, the inquiry of acting server and is revised user data, and the flow process finisher is accepted the instruction that validator or player or flow process driver transmit and sent the flow process end signal to the compuphone comprehensive server.
System a guy computer expert crosses the internet and is connected with the web server, the web server is handled by the data that transmit after fire wall input validation device, operation control will be converted into from the information that validator obtains and instruct empirical tests device input error processor or data base read-write device or web maker again, the data base read-write device is connected with database by acting server, error handler is imported the web maker with result of determination, and the web maker generates corresponding browser interface input web server to the information analysis of importing into.
After the user enters system by dialing and button, validator sends the playback signal to player, player broadcast request input identity information voice, playback Inform when done flow process driver changes the authentication flow process over to, after digit receiver receives the identity information of user's input, send to validator with its record and with the result, validator notification database read write line by acting server from the data base querying related data, the result returns to the data base read-write device by acting server, return validator again and judge whether user identity is correct, if mistake, validator sends the error message parameter to error handler, error handler sends wrong voice messaging parameter to player, and counter of notifications is passed to validator with accumulation result, if wrong judgement number of times surpasses stated number, validator notice flow process driver is provided request as a result to the flow process finisher, the flow process finisher is broadcasted on-hook signal to the compuphone comprehensive server, if user identity is correct, validator notice flow process driver, flow process driver notice player is play the flow process that the user inputs password, the process of password authentification is identical with the process of authentication, after password is correct, the flow process driver changes the payment verification flow process over to, the payment verification flow process is identical with the authentication flow process, if payment is enough, validator sends the information of playing the consumption amount of money to player, the user confirms consumption, validator sends the consumption request to the data base read-write device, finish write operation through acting server to database, operating result returns validator after by acting server return data storehouse read write line again, if consume successfully then send information to player by validator, player is play the voice of consuming successfully and whether continuing, if the user continues, then the flow process driver goes back to payment flow, if the user withdraws from, provide on-hook signal by the flow process finisher and give the compuphone comprehensive server, if consumption failure, then send error message to error handler by validator, error handler notice player is play corresponding voice, go back to payment flow by the flow process driver, the user can dial and select to re-enter, cancellation is paid or is queried the balance.
The user selects to query the balance, the flow process driver changes querying flow over to, querying flow enters from consumption and payment flow process inside or enters from original dialing button, and validator notification database read write line returns validator notice player by acting server again from the data base querying related data and inserts out to subscriber phone.
The user conducts interviews to the website on the internet via local router by computing machine, the user is sent on the validator after by the web server information being imported firewall filtering, and validator sends and sends to the web maker after error message is judged to error handler.Correct information is directly sent to the web maker, and the web maker generates message interface on the web server.
The keeper conducts interviews to admin site via local router by PC, be sent to validator after by the web server information being imported firewall filtering, after validator validates is passed through, the web maker generates administrator interfaces, after the keeper selects the interface, validator obtains information failure by the data base read-write device through acting server and then sends and send to the web maker after error message is judged to error handler from database, if the success would directly send the web maker, the web maker generates message interface on the web server, management is negative can make amendment to message interface, whether legal the validator validates authority is, if it is legal then database is carried out write operation by data base read-write device and acting server, and the result returned validator, be proved to be successful back notice web maker and generate successful interface, if verifying authorization is illegal or the write operation failure, then enter the fault processing flow process.
The present invention utilizes ripe mechanics of communication and infotech, and cash register foreground (phone) connect with data interchange platform mutually by existing telephone network, and according to voice suggestion, operation can be finished the electronics cash register on phone.Characteristics such as it is convenient, fast, safe, cheap that total system has.Consumption place (joining businessman) is used Fare Collection System not have early stage and is dropped into, the no construction period, and the telephone communication resources of utilization itself, the member card that can consume Stored Value immediately carries out the cash register clearing.
The maintenance management that the present invention can be accessed on the internet via local router by personal computer, be convenient to user inquiring and keeper.
Description of drawings:
Fig. 1 is a hardware block diagram of the present invention.
Fig. 2 is one of high-performance computer block diagram of the present invention.
Fig. 3 is two of a high-performance computer block diagram of the present invention.
Fig. 4 is payment flow figure of the present invention.
Fig. 5 is a Help by Phone process flow diagram of the present invention.
Fig. 6 is a personal computer queries process flow diagram of the present invention.
Fig. 7 is a management flow chart of the present invention.
Embodiment:
The composition of system and function declaration
System is made up of telephone network, internet and high-performance computer.Telephone network comprises subscriber phone and queue machine, and the internet comprises PC, unit such as router, fire wall, and the function of each unit is as follows:
1. queue machine:
Access device in return in system for the professional system of computing machine and exchange system provide the data exchange channel of enough bandwidth, merges telephone network and computer network.
2. compuphone comprehensive server
High-performance computer, queue machine is connected on the compuphone comprehensive server by network, by the computing machine support telephony applications agreement of standard, handles the communication between all operation system websites and the queue machine.
3. Customer Service Center's server:
High-performance computer sends and calls out relevant guiding steering order by Customer Service Center's software to digit receiver, and realization is finished the control of calling to the support of business, and the traffic distribution of calling provides and call out synchronous user data and monitor message etc.
4. digit receiver:
Program module, the information of coming recording user to import by judgement from phone to telephone key-press.And the information of noting spread out of as parameter.
5. validator:
Whether program module meets the requirements by the information of the judgement of input parameter being determined user's input, and judged result is spread out of as parameter
6. counter
Program module adds up to importing parameter into, simultaneously the result is spread out of as parameter.
7。Error handler
Program module, after mistake took place, the classification by error message decided next step to enter which flow process, and the result is spread out of as parameter.
8. data base read-write device
Program module is sent read write command by concrete requirement to database, and data recording is arrived lane database, and the result of read-write operation is spread out of as parameter.
9. player
Program module is play its corresponding voice document by importing parameter into.
10. flow process driver
Program module, the direction that decides flow process to carry out by the parameter of importing into.
11. flow process finisher
Program module is to relevant device transmission flow end signal.
12. operation control
Program module is obtained user's operation information, and is translated into instruction and sends to corresponding device.
13.web maker
Program module is by generating corresponding web interface to the analysis of importing information into.
14. acting server:
High-performance computer by the host-host protocol of standard and special database access interface, is realized functions such as data access agency, data rule visit, DataBase Gateway.
15. database:
High-performance computer and massage storage, the database software by specialty is realized the storage to business datum, inquiry, and revise.
16.Web server:
High-performance computer, Internet user asks the Web browser interface of use standard by the network application server visit data, and data are handled by application program at server end.
The present invention implements like this:
(a) phone part
Queue machine links to each other with the compuphone comprehensive server, the subscriber phone and the Customer Service Center's server that insert by telephone network are coupled together, the concrete flow process of replying that the called number that the logical compuphone comprehensive server of Customer Service Center's server receives determines that customer requirements enters, after the user hears that system begins to reply, just can two kinds of situations be arranged here according to the service-number (as Fig. 2 and Fig. 4) that the prompting of automatic speech is wanted to enter from the phone input: 1) consumption and payment 2) account inquiries, at first set forth first kind of situation, the user selects after 1, validator can send the playback signal to player, after player is received, the voice of meeting broadcast request input identity information, playback Inform when done flow process driver changes the authentication flow process over to, at this moment, the user just can begin to import identity information, after digit receiver receives the identity information of user's input, send to validator with its record and with the result, validator notification database read write line by acting server from the database server query-relevant data, the result returned to the data base read-write device by acting server after inquiry finished, return to validator by the data base read-write device again, whether thereby it is correct to determine subscriber identity information, if mistake, then send the error message parameter to error handler by validator, error handler goes out concrete mistake according to the error message parameter decision and sends wrong voice messaging parameter to player, counter of notifications adds up errors number simultaneously, and accumulation result passed to validator, by the number of times of validator decision error whether greater than 3, if greater than would notify the flow process driver to send the process ends request to the flow process finisher, the flow process finisher receives that the dynamo-electric words of request signal backcasting comprehensive server sends on-hook signal, carry out the on-hook operation by computer telephony server, if less than 3 then by the voice of player playback error, playback finishes the flow process that back player notice flow process driver turns back to the identity input; If correctly then continue information to flow process driver transmission flow by validator, flow process driver notice player broadcast request user inputs the voice of password, and flow process is inserted the flow process of authentication password, this moment, the user inputed password, the same authentication of proof procedure, after treating that password is correct, the flow process driver can change flow process over to the payment verification flow process, the checking flow process is basic identical with authentication, if the amount of money is enough, validator can send the information of playing the consumption amount of money to player, play the voice that the user imports the amount of money into and confirmation request by player, after playback finishes, player notice flow process driver changes the flow process that consumption is confirmed over to, if the user confirms consumption, then send the consumption request to the data base read-write device by validator, finish write operation by read write line through acting server to database, operating result returns to read write line by acting server, return to validator by read write line again, if consume successfully then send information to player by validator, player is play the voice of consuming successfully and whether continuing, if the user continues, then flow process goes back to payment flow by driver, if the user withdraws from, then send on-hook signal to the compuphone comprehensive server, and carry out on-hook operation payment flow by it and finish by the flow process finisher.If the consumption failure then sends error message to error handler by validator, confirm concrete wrong information by error handler, and the notice player is play corresponding voice, by the flow process driver flow process is gone back to payment flow, change over to if the user cancels payment and withdraw from flow process, process is the same; If the amount of money empirical tests device checking of user's input finds to be not enough to pay this consumption, error handler is received the error message that can send insufficient in amount after the message that validator sends to player, player is play insufficient in amount according to error message, the voice of other services are re-entered or select in requirement, playback finishes the back with knowing the flow process driver, and the flow process driver can change flow process over to corresponding flow process.After the user hears garbled voice, can select to re-enter, cancellation is paid or is queried the balance.If the user selects payment again, then flow process goes back to payment verification by the flow process driver, if the user selects the cancellation service, then flow process changes over to and withdraws from flow process, and process is the same.If the user selects inquiry into balance, then the flow process driver can change flow process over to querying flow.2) inquiry into balance such as Fig. 2 and shown in Figure 5, the situation that enters the inquiry into balance flow process has 2 kinds, the 1st, enter (branch that in the user balance deficiency, produces) from the inside of consumption and payment flow process, the 2nd, from whole phone-payment begin most enter.2 kinds of mode of entrance are similar, and unique some difference is exactly if situation 1, and then the user need not carry out authentication, if situation 2, then the user need carry out earlier can entering after the authentication.After entering, validator can send read-write requests to the data base read-write device, read write line carries out read operation by acting server to database, the result is passed back by acting server, be returned to validator by read write line again, whether the checking query manipulation was successful after validator got access to the information of passing back, successful words will be passed information back and send to player, play consumption amount of money voice document and whether continue voice by player, flow process is changed over to the inlet of querying flow by the flow process driver if the user continues, if cancellation then send the on-hook request to the compuphone comprehensive server by the flow process finisher is carried out the on-hook operation by the compuphone comprehensive server, if the inquiry failure, then send message to player by validator, by its playback error information, and by flow process finisher process ends, querying flow finishes.
(b) Web part
The user also can inquire about the account thing of oneself by web, concrete querying flow is referring to Fig. 6 and Fig. 3, the user conducts interviews to the website on the internet via local router by the computing machine of oneself, the keeper then makes keeper's website on the internet can be accessed by the web server, after the relevant information and submission of user by log-in interface input oneself, input information is sent on the validator after by firewall filtering, validator sees through the acting server accessing database whether the user exists by the data base read-write device, the result is returned to validator by read write line, if not existing, the user sends error message to error handler by validator, error handler sends to the web maker after determining concrete error message, be presented on the web server by web maker generation error message interface, if the user exists, then by validator, the user profile that reads out is sent to the web maker, be presented on the web server by the information of web maker with the user, the user just can see all information that oneself is relevant by user interface.The user inquiring process finishes.
The keeper mainly realizes that by web all operations are finished by different administration interfaces to the administering and maintaining of total system, such as user's interpolation, supplement the interpolation of shop allied, modification with money.As Fig. 7 and shown in Figure 3, the keeper is conducted interviews to admin site by local router by supervisory computer, input relevant information entrance management interface, the same with user's situation, the all operation informations of keeper all can be by arriving validator after the filtration by fire wall, because it is more similar that web goes up all operating process, take supplementing with money of user to do detailed description, remaining operating process repeats no more.After keeper's login, at first to pass through authentication, proof procedure is identical with the user, after checking is passed through, can generate administrator interfaces by the web maker, can select the user to supplement the interface with money from management here, after the keeper has selected the user to supplement the interface with money, validator can obtain the information that relevant user supplements the interface with money through acting server by the data base read-write device, if obtain failure then send error message to error handler, produce relevant error message interface by its notice web maker, if achievement then validator send the information of obtaining to the web maker and produce the user and supplement the interface with money, supplement the interface with money from the user, the keeper can select concrete user to supplement with money, behind the user who has confirmed to supplement with money as the keeper, validator obtains this user's specifying information by the data base read-write device, if obtain failure then change fault processing flow process (the same) equally over to, if success then can generate this user's particulars interface by the web maker, the keeper just can be from supplementing with money using the family instead here, after the keeper has imported charging information and has confirmed, whether validator is can verification operation legal, and (whether the keeper has the authority of supplementing with money, whether the user can be supplemented with money etc.), if it is legal then database is carried out write operation by the data base read-write device, and the result returned to validator, after operating successfully, validator validates can notify the web maker to generate the interface of successful recharging, the process of supplementing with money finishes, if failure then change fault processing flow process (the same) over to.Select by similar operation, the keeper just can realize the whole process that administers and maintains.
Claims (6)
1, telephone charging system, it is characterized in that subscriber phone is connected with computer system with digital queue machine by telephone network, the numeral queue machine provides data exchange channel for telephone network and computer system, said computer system comprises: the compuphone comprehensive server, in order to the communication between process user phone and each unit of computer system, Customer Service Center's server is in order to send the steering order relevant with the subscriber phone button to digit receiver; Digit receiver comes the information of recording user input and it is outputed to validator as parameter by the judgement to the subscriber phone button; Which kind of processing unit validator outputs to by the judgement decision to input parameter with parameter; Error handler is sent the wrong parameter that validator transmits into counter or player; Counter adds up the input parameter number of times, with result parameter input validation device; Player will be passed to the compuphone comprehensive server by flow process driver or flow process finisher from the parameter that validator or error handler transmit, and broadcast to subscriber phone by digital queue machine and telephone network again; The data base read-write device is imported acting server with the parameter that validator transmits as read write command; Acting server is as the interface of database; Database is pressed input instruction storage, the inquiry of acting server and is revised user data, and the flow process finisher is accepted the instruction that validator or player or flow process driver transmit and sent the flow process end signal to the compuphone comprehensive server.
2, system according to claim 1, it is characterized in that a guy computer expert of system crosses the internet and is connected with the web server, the web server is handled by the data that transmit after fire wall input validation device, operation control will be converted into from the information that validator obtains and instruct empirical tests device input error processor or data base read-write device or web maker again, the data base read-write device is connected with database by acting server, error handler is imported the web maker with result of determination, and the web maker generates corresponding browser interface input web server to the information analysis of importing into.
3, system according to claim 1, after it is characterized in that the user enters system by dialing and button, validator sends the playback signal to player, player broadcast request input identity information voice, playback Inform when done flow process driver changes the authentication flow process over to, after digit receiver receives the identity information of user's input, send to validator with its record and with the result, validator notification database read write line by acting server from the data base querying related data, the result returns to the data base read-write device by acting server, return validator again and judge whether user identity is correct, if mistake, validator sends the error message parameter to error handler, error handler sends wrong voice messaging parameter to player, and counter of notifications is passed to validator with accumulation result, if wrong judgement number of times surpasses stated number, validator notice flow process driver is provided request as a result to the flow process finisher, the flow process finisher is broadcasted on-hook signal to the compuphone comprehensive server, if user identity is correct, validator notice flow process driver, flow process driver notice player is play the flow process that the user inputs password, the process of password authentification is identical with the process of authentication, after password is correct, the flow process driver changes the payment verification flow process over to, the payment verification flow process is identical with the authentication flow process, if payment is enough, validator sends the information of playing the consumption amount of money to player, the user confirms consumption, validator sends the consumption request to the data base read-write device, finish write operation through acting server to database, operating result returns validator after by acting server return data storehouse read write line again, if consume successfully then send information to player by validator, player is play the voice of consuming successfully and whether continuing, if the user continues, then the flow process driver goes back to payment flow, if the user withdraws from, provide on-hook signal by the flow process finisher and give the compuphone comprehensive server, if consumption failure, then send error message to error handler by validator, error handler notice player is play corresponding voice, go back to payment flow by the flow process driver, the user can dial and select to re-enter, cancellation is paid or is queried the balance.
4, system according to claim 1, it is characterized in that the user selects to query the balance, the flow process driver changes querying flow over to, querying flow enters from consumption and payment flow process inside or enters from original dialing button, and validator notification database read write line returns validator notice player by acting server again from the data base querying related data and inserts out to subscriber phone.
5, system according to claim 1, it is characterized in that the user conducts interviews to the website on the internet via local router by computing machine, the user is sent on the validator after by the web server information being imported firewall filtering, and validator sends and sends to the web maker after error message is judged to error handler.Correct information is directly sent to the web maker, and the web maker generates message interface on the web server.
6, system according to claim 1, it is characterized in that the keeper conducts interviews to admin site via local router by PC, be sent to validator after by the web server information being imported firewall filtering, after validator validates is passed through, the web maker generates administrator interfaces, after the keeper selects the interface, validator obtains information failure by the data base read-write device through acting server and then sends and send to the web maker after error message is judged to error handler from database, if the success would directly send the web maker, the web maker generates message interface on the web server, management is negative can make amendment to message interface, whether legal the validator validates authority is, if it is legal then database is carried out write operation by data base read-write device and acting server, and the result returned validator, be proved to be successful back notice web maker and generate successful interface,, then enter the fault processing flow process if verifying authorization is illegal or the write operation failure.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200510020764 CN1687943A (en) | 2005-04-22 | 2005-04-22 | Telephone charging system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200510020764 CN1687943A (en) | 2005-04-22 | 2005-04-22 | Telephone charging system |
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| CN1687943A true CN1687943A (en) | 2005-10-26 |
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| CN 200510020764 Pending CN1687943A (en) | 2005-04-22 | 2005-04-22 | Telephone charging system |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113391762A (en) * | 2020-03-11 | 2021-09-14 | 三星电子株式会社 | Memory device and method of triggering response to command issued to memory device |
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2005
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113391762A (en) * | 2020-03-11 | 2021-09-14 | 三星电子株式会社 | Memory device and method of triggering response to command issued to memory device |
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Open date: 20051026 |