CN105550832A - Intelligent mall management system based on internet of things - Google Patents
Intelligent mall management system based on internet of things Download PDFInfo
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Abstract
The invention provides an intelligent mall management system based on the internet of things. The intelligent mall management system comprises a shopping guide system, a merchant prediction system, an entity shop internet-of-things system, a preferential promotion system, an ordering and queuing system, a payment system, a bonus point management system, a finding and sharing system, an entity service system, a center processing system, an information transmission system and a user terminal system. The intelligent mall management system has the advantages that customers can be directly guided by a mobile phone or a touch screen to conduct shopping, or online queuing or shopping, and shopping and consumption are facilitated; payment is conducted in multiple modes, and consumption strength is enhanced; sharing and promotion can be conducted through the internet of things, the sales volume and popularity are improved, merchants can know the consumer market timely, and the competitiveness of a shop is improved; meanwhile, the credit of merchants can be inquired and known in a classified mode, and consumers can consume without worry; information transmission of goods delivery, goods exchange or goods returning can be completely in an entity mode through the mobile phone; the total operation activity of shopping malls can be greatly improved through a series of consumption management systems.
Description
Technical field
The present invention relates to Internet of Things and administrative skill field, store, particularly a kind of wisdom market management system based on Internet of Things.
Background technology
Large-scale store has become the main place of people's shopping, and there is a large amount of retail shop in so large-scale store in the same space, makes consumer dazzled, at a loss as to what to do.Simultaneously the situation of consumer is also had no way of judging by businessman.The randomness of consumer's shopping and the competitive power of businessman become more and more unsatisfactory.How improving the market share of retail shop, improve the shopping comfort level of consumer, is the large problem of current store management.
For consumer builds good shopping environment, from the potential demand of consumer, provide shopping guide's information, consumer credit, sale service, and strengthen large-scale store gradually and receive the ability of traveller to be that current store manages the key problem faced.
Summary of the invention
Technical matters to be solved by this invention provides the shopping of a kind of consumer and retail shop's interlock to store management on the whole and guides shopping mode, with the shopping that makes things convenient for customers, improves retail shop's competitive power, thus improve the overall operation vigor in store.
For solving the problems of the technologies described above, the technical solution adopted in the present invention is a kind of wisdom market management system based on Internet of Things, it is characterized in that comprising shopping guidance system, businessman's prognoses system, entity retail shop thing contact system, preferential inventive system, ordering queuing system, payment system, integral management system, discovery share system, entity services system, central processing system, the information transmission system and client terminal system.
Described shopping guidance system comprises store mapping module, retail shop's navigation module, LBS sweep goods radar module, advertising campaign module, trend bootstrap module; Described store mapping module is used for carrying out path displaying by terminal system to the one-piece construction in store, road distribution, retail shop's distribution and merchandise classification; Described retail shop navigation module is used for by terminal system to the road in store, retail shop and commodity navigation, and direct customers arrives destination fast; Described LBS sweeps goods radar module for being pushed the consumer goods meeting consumption habit to client by terminal; Described advertising campaign module is used for representing advertising campaign by terminal.
Described businessman prognoses system comprises propensity to consume prediction module, commodity trend prediction module; Described propensity to consume prediction module is used for collecting consumer behaviour and analyzing, the consumption propensity of prediction consumer; Described commodity trend prediction module is used for carrying out analysis and prediction to the developing direction of commodity.
Described entity retail shop thing contact turnkey draws together retail shop's sort module, consumer goods sort module, search module, evaluation module, trade company's credit grade module; Described retail shop sort module is used for retail shop to classify according to category of employment; Described consumer goods sort module is used for the consumer goods to classify according to generic; Described search module is used for retrieving retail shop or service; Described evaluation module is used for client and evaluates trade company or commodity; Described trade company credit grade module is used for evaluating the credit grade of trade company.
Described preferential inventive system comprises sales promotion information module, sales promotion category screening module, sales promotion use module, sales promotion pushing module, described sales promotion information module for showing various information, comprise coupons, VIP discount, second kill, completely give, integration deduction, coupons sales promotion pattern; Described sales promotion category screening module is used for according to consumer goods classification retrieval sales promotion information; Described sales promotion uses module to be used for actual use sales promotion pattern; Sales promotion pushing module is used for according to consumption habit to customer recommendation sales promotion information.
Described order queuing system comprises reservation and orders module, remote online point and purchase module, on-line purchase module on the spot, on-line payment module, move back and purchase module online; Described reservation is ordered module and is used for client to trade company's reservation order consumer goods; Described remote online point is purchased module and is purchased the consumer goods for client's online point outside store; Described on-line purchase module is on the spot used for client and buys the consumer goods in trade company location at line sweep; Described on-line payment module is used for client and buys on-line payment fund after the consumer goods; Described moving back online is purchased module and is comprised order and do not pay to move back to purchase module and buy and paid to move back and purchase module, and described order does not pay to move back and purchases module and put to beat back online for client and purchase; Described purchase has paid to move back and has purchased module and comprise and pay non-picking and move back to purchase module and paid picking and move back and purchase module; Describedly pay non-picking and move back and purchase module and move back purchasing and merging for client's online application and collect reimbursement online; The described picking that paid is moved back and is purchased module and return goods for client's online application, in kind return goods and collect reimbursement online.
Described payment system comprises module of paying in cash, pos machine/Unionpay's payment module, stored value card swipe the card payment module, Alipay payment module, micro-letter payment module, the deduction of card volume payment module, stored value card payment module, credit payment module, integration payment module; The sales promotion card certificate of accumulation at ordinary times or consumption are returned certificate for the treatment of client and are converted to the amount of money required when certain values is done shopping in order to offset by described card volume deduction payment module; Store and bank are appraised and decided the credit line of authorizing for the treatment of client and are carried out shopping by described credit payment module jointly; The integration of accumulation at ordinary times is converted to certain values in order to the amount of money needed for offset shopping for the treatment of client by described integration payment module.
Described integral management system comprises total mark of consumption module, supplements integration module with money, recommends integration module, invites integration module, integration task module; Described total mark of consumption module is for adjusting and determining because consuming the integration produced; Described integration module of supplementing with money is for adjusting and determining because supplementing produced integration with money; Recommend integration module for adjusting and determining the integration that client produces because of recommendation behavior or recommendation effect; Invite integration module for adjusting and determining that client is because of the behavior of inviting other clients or the integration therefore creating effect and produce; Integration task module is for adjusting and determining that client is because completing consumption task or invitation task and the integration produced.
Described discovery share system comprises discovery sharing module, is shared by the satisfied consumer goods found for client to friend recommendation.
Described entity services system comprises shipping module, module of exchanging goods and return of goods module; Described shipping module is used for trade company and carries out essence delivery and notification line to client, and client is at line justification; Described module of exchanging goods is carried out essence for client to trade company and to be exchanged goods and mutually at line justification; Described return of goods module is used for client and returns goods and notification line trade company to trade company, and trade company is at line justification.
The information that described central processing system is used for shopping guidance system, businessman's prognoses system, entity retail shop thing contact system, preferential inventive system, order queuing system, payment system, integral management system, discovery share system, entity services system and terminal system are sent carries out analyzing and processing, then send processing command, realize store management on the whole.
The described information transmission system includes spider lines, wireless network and router, cable network, wireless network and router are connected into transmission line, unite for central processing system is contacted with shopping guidance system, businessman's prognoses system, entity retail shop thing, preferential inventive system, order queuing system, payment system, integral management system, discovery share system, entity services system and terminal system and be interconnected, realize message exchange.
Described client terminal system comprises intelligent mobile terminal, touch screen terminal and computer terminal, for display, login, sends and receives relevant information; Described user refers to consumer, trade company, commercial circle supvr.
Described trade company comprises shop, cuisines, movie theatre, KTV, recreation ground.
The described consumer goods comprise store merchandise, service, cuisines, film, KTV, activity of travelling.
Further, wisdom market management system also comprises Security Login System, and described Security Login System comprises identity information acquisition module, two-dimensional code generation module, Quick Response Code center sending module, Quick Response Code terminal receiver module, Quick Response Code terminal sending module, Quick Response Code receive centre module and Quick Response Code identification module; Described identity information acquisition module is used for user terminal and gathers the finger print information of user, ID (identity number) card information and client code information; Described two-dimensional code generation module is used for user terminal to be sent to the finger print information of central processing system, ID (identity number) card information and client code information and binds mutually, then by the identity information generation Quick Response Code of central processing system in conjunction with self, this Quick Response Code is used for user and logs in wisdom market management system and carry out identification by wisdom market management system to user; The Quick Response Code that described Quick Response Code center sending module is generated for central processing system sends to user terminal; Described Quick Response Code terminal receiver module is used for user terminal and receives and store the Quick Response Code be sent to by central processing system; Described Quick Response Code terminal sending module is used for user terminal and sends to central processing system to log in the Quick Response Code of storage; Described Quick Response Code receive centre module is used for the Quick Response Code for logging in that central processing system receives user terminal transmission; Described Quick Response Code identification module is used for the Quick Response Code that sends of central processing system identification user terminal and determines whether to allow to log in.
The invention has the beneficial effects as follows and can be undertaken doing shopping by mobile phone or the direct direct customers of touch-screen, line is queued up or shopping, convenient shopping and consumption; Client can be made to obtain integration by number of ways, expand the popularity in store; Various ways can be taked to pay, strengthen consumption dynamics; Can be undertaken sharing and sales promotion by Internet of Things, improve sales volume and popularity, businessman can also be made to understand consumption market in time, improve retail shop's competitive power; Can also inquire by classification simultaneously and understand the credit of trade company, making the relieved consumption of client; The communicating information of can play delivery by mobile phone, exchanging goods or returning goods entity complete; A series of consumption management system can improve the overall operation vigor in store energetically.
Accompanying drawing explanation
Fig. 1 is each various parts distributed architecture schematic diagram in the present invention.
Fig. 2 is each component distribution structural representation of Security Login System in the present invention.
Embodiment
Below in conjunction with embodiment, the invention will be further described, and following examples are intended to the present invention instead of limitation of the invention further are described, should not limit the scope of the invention with this.
Embodiment 1.
As shown in the figure, lay a kind of wisdom market management system based on Internet of Things, comprise shopping guidance system 1, businessman's prognoses system 2, entity retail shop thing contact system 3, preferential inventive system 4, order queuing system 5, payment system 6, integral management system 7, find share system 8, entity services system 9, central processing system 10, the information transmission system 11 and terminal system 12.
Described shopping guidance system 1 comprises store map and retail shop's navigation module, LBS sweep goods radar module, advertising campaign module, trend bootstrap module; Described store mapping module is used for carrying out path displaying by terminal system to the one-piece construction in store, road distribution, retail shop's distribution and merchandise classification; Described retail shop navigation module is used for by terminal system to the road in store, retail shop and commodity navigation, and direct customers arrives destination fast; Described LBS sweeps goods radar module for being pushed the consumer goods meeting consumption habit to client by terminal; Described advertising campaign module is used for representing advertising campaign by terminal.
Described businessman prognoses system 2 comprises propensity to consume prediction module, commodity trend prediction module; Described propensity to consume prediction module is used for collecting consumer behaviour and analyzing, the consumption propensity of prediction consumer; Described commodity trend prediction module is used for carrying out analysis and prediction to the developing direction of commodity.
Described entity retail shop thing contact system 3 comprises retail shop's sort module, consumer goods sort module, search module, evaluation module, trade company's credit grade module; Described retail shop sort module is used for retail shop to classify according to category of employment; Described consumer goods sort module is used for the consumer goods to classify according to generic; Described search module is used for retrieving retail shop or service; Described evaluation module is used for client and evaluates trade company or commodity; Described trade company credit grade module is used for evaluating the credit grade of trade company.
Described preferential inventive system 4 comprises sales promotion information module, sales promotion category screening module, sales promotion use module, sales promotion pushing module, described sales promotion information module for showing various information, comprise coupons, VIP discount, second kill, completely give, integration deduction, coupons sales promotion pattern; Described sales promotion category screening module is used for according to consumer goods classification retrieval sales promotion information; Described sales promotion uses module to be used for actual use sales promotion pattern; Sales promotion pushing module is used for according to consumption habit to customer recommendation sales promotion information.
Described order queuing system 5 comprises reservation and orders module, remote online point and purchase module, on-line purchase module on the spot, on-line payment module, move back and purchase module online; Described reservation is ordered module and is used for client to trade company's reservation order consumer goods; Described remote online point is purchased module and is purchased the consumer goods for client's online point outside store; Described on-line purchase module is on the spot used for client and buys the consumer goods in trade company location at line sweep; Described on-line payment module is used for client and buys on-line payment fund after the consumer goods; Described moving back online is purchased module and is comprised order and do not pay to move back to purchase module and buy and paid to move back and purchase module, and described order does not pay to move back and purchases module and put to beat back online for client and purchase; Described purchase has paid to move back and has purchased module and comprise and pay non-picking and move back to purchase module and paid picking and move back and purchase module; Describedly pay non-picking and move back and purchase module and move back purchasing and merging for client's online application and collect reimbursement online; The described picking that paid is moved back and is purchased module and return goods for client's online application, in kind return goods and collect reimbursement online.
Described payment system 6 comprises module of paying in cash, pos machine/Unionpay's payment module, stored value card swipe the card payment module, Alipay payment module, micro-letter payment module, the deduction of card volume payment module, stored value card payment module, credit payment module, integration payment module; The sales promotion card certificate of accumulation at ordinary times or consumption are returned certificate for the treatment of client and are converted to the amount of money required when certain values is done shopping in order to offset by described card volume deduction payment module; Store and bank are appraised and decided the credit line of authorizing for the treatment of client and are carried out shopping by described credit payment module jointly; The integration of accumulation at ordinary times is converted to certain values in order to the amount of money needed for offset shopping for the treatment of client by described integration payment module.
Described integral management system 7 comprises total mark of consumption module, supplements integration module with money, recommends integration module, invites integration module, integration task module; Described total mark of consumption module is for adjusting and determining because consuming the integration produced; Described integration module of supplementing with money is for adjusting and determining because supplementing produced integration with money; Recommend integration module for adjusting and determining the integration that client produces because of recommendation behavior or recommendation effect; Invite integration module for adjusting and determining that client is because of the behavior of inviting other clients or the integration therefore creating effect and produce; Integration task module is for adjusting and determining that client is because completing consumption task or invitation task and the integration produced.
Described discovery share system 8 comprises discovery sharing module, is shared by the satisfied consumer goods found for client to friend recommendation.
Described entity services system 9 comprises shipping module, module of exchanging goods and return of goods module; Described shipping module is used for trade company and carries out essence delivery and notification line to client, and client is at line justification; Described module of exchanging goods is carried out essence for client to trade company and to be exchanged goods and mutually at line justification; Described return of goods module is used for client and returns goods and notification line trade company to trade company, and trade company is at line justification.
Described central processing system 10 carries out analyzing and processing for the information of sending shopping guidance system, businessman's prognoses system, entity retail shop thing contact system, preferential inventive system, order queuing system, payment system, integral management system, discovery share system, entity services system and terminal system, then send processing command, realize store management on the whole.
The described information transmission system 11 includes spider lines, wireless network and router, cable network, wireless network and router are connected into transmission line, unite for central processing system is contacted with shopping guidance system, businessman's prognoses system, entity retail shop thing, preferential inventive system, order queuing system, payment system, integral management system, discovery share system, entity services system and terminal system and be interconnected, realize message exchange.This completes a kind of laying of the wisdom market management system based on Internet of Things.
Described client terminal system 12 comprises intelligent mobile terminal, touch screen terminal and computer terminal, for display, login, sends and receives relevant information; Described user refers to consumer, trade company, commercial circle supvr.
Embodiment 2.
Further, on the basis of embodiment 1, wisdom market management system also arranges Security Login System, and described Security Login System comprises identity information acquisition module 101, two-dimensional code generation module 201, Quick Response Code center sending module 202, Quick Response Code terminal receiver module 102, Quick Response Code terminal sending module 103, Quick Response Code receive centre module 203 and Quick Response Code identification module 204; Described identity information acquisition module 101 gathers the finger print information of user, ID (identity number) card information and client code information for user terminal; Described two-dimensional code generation module 201 is bound mutually for user terminal being sent to the finger print information of central processing system, ID (identity number) card information and client code information, then by the identity information generation Quick Response Code of central processing system in conjunction with self, this Quick Response Code is used for user and logs in wisdom market management system and carry out identification by wisdom market management system to user; The Quick Response Code that described Quick Response Code center sending module 202 is generated for central processing system sends to user terminal; Described Quick Response Code terminal receiver module 102 receives for user terminal and stores the Quick Response Code be sent to by central processing system; The Quick Response Code of storage sends to central processing system to log in for user terminal by described Quick Response Code terminal sending module 103; Described Quick Response Code receive centre module 203 receives the Quick Response Code for logging in of user terminal transmission for central processing system; The Quick Response Code that described Quick Response Code identification module 204 sends for central processing system identification user terminal also determines whether to allow to log in.
Claims (5)
1., based on a wisdom market management system for Internet of Things, it is characterized in that comprising shopping guidance system (1), businessman's prognoses system (2), entity retail shop thing contact system (3), preferential inventive system (4), order queuing system (5), payment system (6), integral management system (7), find share system (8), entity services system (9), central processing system (10), the information transmission system (11) and client terminal system (12).
2. the wisdom market management system based on Internet of Things according to claim 1, is characterized in that described shopping guidance system (1) comprises store mapping module, retail shop's navigation module, LBS sweep goods radar module, advertising campaign module, trend bootstrap module; Described store mapping module is used for carrying out path displaying by terminal system to the one-piece construction in store, road distribution, retail shop's distribution and merchandise classification; Described retail shop navigation module is used for by terminal system to the road in store, retail shop and commodity navigation, and direct customers arrives destination fast; Described LBS sweeps goods radar module for being pushed the consumer goods meeting consumption habit to client by terminal; Described advertising campaign module is used for representing advertising campaign by terminal;
Described businessman prognoses system (2) comprises propensity to consume prediction module, commodity trend prediction module; Described propensity to consume prediction module is used for collecting consumer behaviour and analyzing, the consumption propensity of prediction consumer; Described commodity trend prediction module is used for carrying out analysis and prediction to the developing direction of commodity;
Described entity retail shop thing contact system (3) comprises retail shop's sort module, consumer goods sort module, search module, evaluation module, trade company's credit grade module; Described retail shop sort module is used for retail shop to classify according to category of employment; Described consumer goods sort module is used for the consumer goods to classify according to generic; Described search module is used for retrieving retail shop or service; Described evaluation module is used for client and evaluates trade company or commodity; Described trade company credit grade module is used for evaluating the credit grade of trade company;
Described preferential inventive system (4) comprises sales promotion information module, sales promotion category screening module, sales promotion use module, sales promotion pushing module, described sales promotion information module for showing various information, comprise coupons, VIP discount, second kill, completely give, integration deduction, coupons sales promotion pattern; Described sales promotion category screening module is used for according to consumer goods classification retrieval sales promotion information; Described sales promotion uses module to be used for actual use sales promotion pattern; Sales promotion pushing module is used for according to consumption habit to customer recommendation sales promotion information;
Described order queuing system (5) comprises reservation and orders module, remote online point and purchase module, on-line purchase module on the spot, on-line payment module, move back and purchase module online; Described reservation is ordered module and is used for client to trade company's reservation order consumer goods; Described remote online point is purchased module and is purchased the consumer goods for client's online point outside store; Described on-line purchase module is on the spot used for client and buys the consumer goods in trade company location at line sweep; Described on-line payment module is used for client and buys on-line payment fund after the consumer goods; Described moving back online is purchased module and is comprised order and do not pay to move back to purchase module and buy and paid to move back and purchase module, and described order does not pay to move back and purchases module and put to beat back online for client and purchase; Described purchase has paid to move back and has purchased module and comprise and pay non-picking and move back to purchase module and paid picking and move back and purchase module; Describedly pay non-picking and move back and purchase module and move back purchasing and merging for client's online application and collect reimbursement online; The described picking that paid is moved back and is purchased module and return goods for client's online application, in kind return goods and collect reimbursement online;
Described payment system (6) comprises module of paying in cash, pos machine/Unionpay's payment module, stored value card swipe the card payment module, Alipay payment module, micro-letter payment module, the deduction of card volume payment module, stored value card payment module, credit payment module, integration payment module; The sales promotion card certificate of accumulation at ordinary times or consumption are returned certificate for the treatment of client and are converted to the amount of money required when certain values is done shopping in order to offset by described card volume deduction payment module; Store and bank are appraised and decided the credit line of authorizing for the treatment of client and are carried out shopping by described credit payment module jointly; The integration of accumulation at ordinary times is converted to certain values in order to the amount of money needed for offset shopping for the treatment of client by described integration payment module;
Described integral management system (7) comprises total mark of consumption module, supplements integration module with money, recommends integration module, invites integration module, integration task module; Described total mark of consumption module is for adjusting and determining because consuming the integration produced; Described integration module of supplementing with money is for adjusting and determining because supplementing produced integration with money; Recommend integration module for adjusting and determining the integration that client produces because of recommendation behavior or recommendation effect; Invite integration module for adjusting and determining that client is because of the behavior of inviting other clients or the integration therefore creating effect and produce; Integration task module is for adjusting and determining that client is because completing consumption task or invitation task and the integration produced;
Described discovery share system (8) comprises discovery sharing module, is shared by the satisfied consumer goods found for client to friend recommendation;
Described entity services system (9) comprises shipping module, module of exchanging goods and return of goods module; Described shipping module is used for trade company and carries out essence delivery and notification line to client, and client is at line justification; Described module of exchanging goods is carried out essence for client to trade company and to be exchanged goods and mutually at line justification; Described return of goods module is used for client and returns goods and notification line trade company to trade company, and trade company is at line justification.
3. the wisdom market management system based on Internet of Things according to claim 2, it is characterized in that described central processing system (10) carries out analyzing and processing for the information of sending shopping guidance system, businessman's prognoses system, entity retail shop thing contact system, preferential inventive system, order queuing system, payment system, integral management system, discovery share system, entity services system and terminal system, then send processing command, realize store management on the whole;
The described information transmission system (11) includes spider lines, wireless network and router, cable network, wireless network and router are connected into transmission line, unite for central processing system is contacted with shopping guidance system, businessman's prognoses system, entity retail shop thing, preferential inventive system, order queuing system, payment system, integral management system, discovery share system, entity services system and terminal system and be interconnected, realize message exchange.
4. the wisdom market management system based on Internet of Things according to claim 3, is characterized in that described client terminal system (12) comprises intelligent mobile terminal, touch screen terminal and computer terminal, for display, login, sends and receives relevant information.
5. the wisdom market management system based on Internet of Things according to claim 4, characterized by further comprising Security Login System, described Security Login System comprises identity information acquisition module (101), two-dimensional code generation module (201), Quick Response Code center sending module (202), Quick Response Code terminal receiver module (102), Quick Response Code terminal sending module (103), Quick Response Code receive centre module (203) and Quick Response Code identification module (204); Described identity information acquisition module (101) gathers the finger print information of user, ID (identity number) card information and client code information for user terminal; Described two-dimensional code generation module (201) is bound mutually for user terminal being sent to the finger print information of central processing system, ID (identity number) card information and client code information, then by the identity information generation Quick Response Code of central processing system in conjunction with self, this Quick Response Code is used for user and logs in wisdom market management system and carry out identification by wisdom market management system to user; The Quick Response Code that described Quick Response Code center sending module (202) is generated for central processing system sends to user terminal; Described Quick Response Code terminal receiver module (102) receives for user terminal and stores the Quick Response Code be sent to by central processing system; The Quick Response Code of storage sends to central processing system to log in for user terminal by described Quick Response Code terminal sending module (103); Described Quick Response Code receive centre module (203) receives the Quick Response Code for logging in of user terminal transmission for central processing system; The Quick Response Code that described Quick Response Code identification module (204) is sent for central processing system identification user terminal also determines whether to allow to log in.
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US11120498B2 (en) | 2019-08-16 | 2021-09-14 | Coupang Corp. | Computer-implemented systems and methods for real-time risk-informed return item collection using an automated kiosk |
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CN111353846A (en) * | 2020-01-20 | 2020-06-30 | 黄国华 | Off-line market operating system suitable for new retail mode |
CN111815377A (en) * | 2020-09-09 | 2020-10-23 | 杭州鲜入为主网络科技有限公司 | E-commerce platform activity publishing method based on big data |
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