CN103680133B - A kind of taxi intelligent method of calling - Google Patents
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Abstract
本发明公开了一种出租车智能呼叫方法,包括用户持有的手持呼叫装置、安装在出租车内的车载呼叫装置以及出租车呼叫服务平台,手持呼叫装置用于发送呼叫请求信息;车载呼叫装置用于发送空载登记信息;出租车呼叫服务平台接收并存储所述空载登记信息和呼叫请求信息,并根据所述呼叫请求信息与存储在其中的空载出租车信息进行匹配,同时将匹配信息发送给相应的手持呼叫装置;手持呼叫装置可选取所述匹配信息中任一空载登记信息与相对应的车载呼叫装置进行通信并能建立语音通信。本发明出租车智能呼叫方法不需要调度员向出租车司机反馈乘客信息,也不存在高峰期拨号占线的问题。提高了出租车运营效率,也给乘客带来更方便的服务。
The invention discloses a taxi intelligent calling method, which comprises a hand-held calling device held by a user, a vehicle-mounted calling device installed in a taxi, and a taxi calling service platform. The handheld calling device is used to send call request information; the vehicle-mounted calling device Used to send empty-load registration information; the taxi call service platform receives and stores the empty-load registration information and call request information, and matches the empty-load taxi information stored therein according to the call request information, and at the same time matches the The information is sent to the corresponding handheld calling device; the handheld calling device can select any empty registration information in the matching information to communicate with the corresponding vehicle calling device and establish voice communication. The taxi intelligent calling method of the present invention does not require a dispatcher to feed back passenger information to the taxi driver, and does not have the problem of busy dialing during peak hours. It improves the operating efficiency of taxis and brings more convenient services to passengers.
Description
技术领域technical field
本发明涉及出租车呼叫领域,具体涉及一种利用移动通信网络的出租车智能呼叫方法。The invention relates to the field of taxi calling, in particular to an intelligent taxi calling method utilizing a mobile communication network.
背景技术Background technique
出租车是城市公共交通中重要的出行工具,以其方便、灵活及快捷性有效弥补了其他公共交通的不足。目前出租车的运营方式一般为:司机开着车在道路上漫无目的地寻找客源,乘客若要用车,必须上街招手拦车。这种方式经常会出现出租车空置行驶或者乘客久等打不到出租车,造成了能源浪费,并增加交通堵塞。Taxi is an important travel tool in urban public transportation, which effectively makes up for the shortcomings of other public transportation with its convenience, flexibility and speed. At present, the operation mode of taxis is generally as follows: the driver drives the car aimlessly on the road to find the source of passengers, and if the passenger wants to use the car, he must go to the street to flag down the car. In this way, taxis often run empty or passengers wait for a long time to get a taxi, which causes energy waste and increases traffic jams.
为了解决上述问题,目前市场上也有一些出租车呼叫方案,基本运营方式如下:乘客打电话到出租车调度中心,将乘客当前所处位置告知调度员,调度员根据出租车GPS位置信息,联系就近的出租车前往载客。这种运营方式一定程度上缓解了上述问题,但实际中也存在一些缺陷,由于不是出租车和乘客直接通信,存在一定时延,在信息传达上经常也会存在一些偏差,有时候出租车寻找乘客时会造成很多不必要的误解,延误了出租车及乘客的时间;同时,由于乘客需拨打专线电话联系调度中心,在上下班高峰期或者下雨天等打车繁忙时刻,往往调度中心电话很难拨通,给乘客造成了极大的不方便。In order to solve the above problems, there are currently some taxi calling schemes on the market. The basic operation method is as follows: Passengers call the taxi dispatch center and inform the dispatcher of the passenger's current location. The dispatcher will contact the nearest taxi according to the GPS location information of the taxi. Taxi to pick up passengers. This mode of operation alleviates the above-mentioned problems to a certain extent, but there are still some defects in practice. Because the taxis do not communicate directly with passengers, there is a certain delay, and there are often some deviations in information transmission. Sometimes taxis look for Passengers will cause a lot of unnecessary misunderstandings, delaying the time of taxis and passengers; at the same time, because passengers need to dial a special line to contact the dispatching center, it is often difficult to call the dispatching center during rush hours or rainy days when taxis are busy. Dialed, caused great inconvenience to the passengers.
发明内容Contents of the invention
为了克服上述现有技术的缺陷,本发明提供了一种出租车智能呼叫方法,用户通过移动网络呼叫出租车,并在用户和出租车司机之间直接建立语音通讯,从而不需要调度员反馈乘客信息,也不存在高峰期拨号占线的问题。提高了出租车运营效率,也给乘客带来更方便的服务。In order to overcome the above-mentioned defects in the prior art, the present invention provides a taxi intelligent calling method, the user calls the taxi through the mobile network, and directly establishes voice communication between the user and the taxi driver, so that there is no need for the dispatcher to give feedback to the passengers information, and there is no problem of busy dialing during peak hours. It improves the operating efficiency of taxis and brings more convenient services to passengers.
为解决上述技术问题,本发明的技术方案为:In order to solve the problems of the technologies described above, the technical solution of the present invention is:
一种出租车智能呼叫方法,包括以下步骤:A taxi intelligent calling method comprises the following steps:
(1)登记空载出租车信息;(1) Registration of empty taxi information;
(2)接收用户发送的呼车请求;(2) Receive the car call request sent by the user;
(3)根据用户呼车请求匹配空载出租车信息,并将匹配信息发送给用户;(3) Match the empty taxi information according to the user's call request, and send the matching information to the user;
(4)用户选择匹配信息之一与出租车建立语音通信;(4) The user selects one of the matching information to establish voice communication with the taxi;
(5)出租车向用户回复应答信号;(5) The taxi returns a response signal to the user;
(6)发送呼车成功登记信息;(6) Send the successful registration information of the car call;
所述匹配空载出租车信息的步骤为:The steps of matching the empty taxi information are:
以呼车请求信息中的GPS位置为中心,根据空载登记信息在一定的半径范围内搜寻空载出租车并生成匹配信息;Centering on the GPS position in the taxi request information, search for empty taxis within a certain radius according to the empty registration information and generate matching information;
所述出租车智能呼叫方法通过用户持有的手持呼叫装置11、安装在出租车内的车载呼叫装置12以及出租车呼叫服务平台13实现,其中,The taxi intelligent calling method is realized by the handheld calling device 11 held by the user, the vehicle calling device 12 installed in the taxi and the taxi calling service platform 13, wherein,
所述手持呼叫装置11用于发送呼叫请求信息,至少包括GPS模块和无线通信模块;The handheld calling device 11 is used to send call request information, and at least includes a GPS module and a wireless communication module;
所述车载呼叫装置12用于发送空载登记信息,至少包括GPS模块和无线通信模块;The vehicle calling device 12 is used to send no-load registration information, and at least includes a GPS module and a wireless communication module;
所述GPS模块用于获取当前所处的地理位置信息;The GPS module is used to obtain the current geographic location information;
所述无线通信模块用于实现无线数据信息通信和无线语音信息通信;The wireless communication module is used to realize wireless data information communication and wireless voice information communication;
所述出租车呼叫服务平台13接收并存所述空载登记信息和呼叫请求信息,并根据所述呼叫请求信息与存储在其中的空载出租车信息进行匹配,同时将匹配信息发送给相应的手持呼叫装置11;The taxi call service platform 13 receives and stores the unloaded registration information and call request information, matches the unloaded taxi information stored therein according to the call request information, and sends the matching information to the corresponding handheld call means 11;
所述出租车呼叫服务平台13与所述手持呼叫装置11和所述车载呼叫装置12之间采用无线数据信息通信;The taxi calling service platform 13 adopts wireless data communication with the handheld calling device 11 and the vehicle calling device 12;
所述手持呼叫装置11与所述车载呼叫装置12之间采用无线语音信息通信;The wireless voice information communication is adopted between the handheld calling device 11 and the vehicle calling device 12;
所述手持呼叫装置11可选取所述匹配信息中任一空载登记信息与相对应的车载呼叫装置12进行通信并能建立语音通信;The handheld calling device 11 can select any empty registration information in the matching information to communicate with the corresponding vehicle calling device 12 and establish voice communication;
所述出租车呼叫服务平台13包括信息接收模块131、存储模块132、信息处理与匹配模块133和发送控制模块134,其中,The taxi call service platform 13 includes an information receiving module 131, a storage module 132, an information processing and matching module 133 and a sending control module 134, wherein,
所述信息接收模块131用于接收手持呼叫装置11和车载呼叫装置12的发送的信息;The information receiving module 131 is used to receive the information sent by the handheld calling device 11 and the vehicle calling device 12;
所述存储模块132用于存储空载登记信息,供信息处理与匹配模块133匹配用户位置信息时查询;The storage module 132 is used to store the no-load registration information for query when the information processing and matching module 133 matches the user location information;
所述信息处理与匹配模块133用于处理接收到的信息,根据呼叫请求信息匹配存储模块132中的空载登记信息,并将匹配信息发送给发送控制模块134;The information processing and matching module 133 is used to process the received information, match the empty-load registration information in the storage module 132 according to the call request information, and send the matching information to the sending control module 134;
所述发送控制模块134用向手持呼叫装置11发送所述匹配信息;The sending control module 134 is used to send the matching information to the handheld calling device 11;
所述车载呼叫装置12还包括控制与处理模块121、显示模块124和按键模块125,其中,The vehicle calling device 12 also includes a control and processing module 121, a display module 124 and a button module 125, wherein,
所述显示模块124受控于控制与处理模块121,用于显示可视化操作界面,便于操作;The display module 124 is controlled by the control and processing module 121, and is used to display a visual operation interface for easy operation;
所述按键模块125与控制与处理模块121相连接,用于呼叫信息的操作与回复;The button module 125 is connected with the control and processing module 121 for operation and reply of call information;
所述控制与处理模块121与GPS模块、无线通讯模块、显示模块124和按键模块125相连接,接收GPS模块、无线通讯模块、和按键模块125发送过来的信号,进行分析和处理,并将结果信息发送给无线通讯模块和显示模块124。Described control and processing module 121 is connected with GPS module, wireless communication module, display module 124 and button module 125, receives the signal that GPS module, wireless communication module, and button module 125 send, analyzes and processes, and results The information is sent to the wireless communication module and the display module 124 .
通过采用以上技术方案,采用本发明的出租车智能呼叫方法,可以很大程度提高出租车运营的效率,有效解决了用户打车难的问题。By adopting the above technical solutions and adopting the taxi intelligent calling method of the present invention, the efficiency of taxi operation can be greatly improved, and the problem that users are difficult to hail a taxi can be effectively solved.
附图说明Description of drawings
图1是本发明实施例出租车智能呼叫方法的流程框图;Fig. 1 is the block flow diagram of taxi intelligent calling method of the embodiment of the present invention;
图2是本发明实施例出租车智能呼叫方法实现该方法的系统的原理框图;Fig. 2 is the functional block diagram of the system that realizes the method of taxi intelligent calling method of the embodiment of the present invention;
图3是本发明实施例出租车智能呼叫方法出租车呼叫服务平台的原理框图;Fig. 3 is the functional block diagram of taxi calling service platform of taxi intelligent calling method of the embodiment of the present invention;
图4是本发明实施例出租车智能呼叫方法出租车车载呼叫装置的原理框图;Fig. 4 is the functional block diagram of the vehicle-mounted calling device of the taxi intelligent calling method of the embodiment of the present invention;
图5是本发明实施例出租车智能呼叫方法出租车手持呼叫装置的原理框图。Fig. 5 is a functional block diagram of a taxi hand-held calling device for a taxi intelligent calling method according to an embodiment of the present invention.
具体实施方式Detailed ways
为了使本发明的目的、技术方案及优点更加清楚明白,以下结合附图及实施例,对本发明进行进一步详细说明。应当理解,此处所描述的具体实施例仅仅用以解释本发明,并不用于限定本发明。In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.
相反,本发明涵盖任何由权利要求定义的在本发明的精髓和范围上做的替代、修改、等效方法以及方案。进一步,为了使公众对本发明有更好的了解,在下文对本发明的细节描述中,详尽描述了一些特定的细节部分。对本领域技术人员来说没有这些细节部分的描述也可以完全理解本发明。On the contrary, the invention covers any alternatives, modifications, equivalent methods and schemes within the spirit and scope of the invention as defined by the claims. Further, in order to make the public have a better understanding of the present invention, some specific details are described in detail in the detailed description of the present invention below. The present invention can be fully understood by those skilled in the art without the description of these detailed parts.
参见图1,本发明实施例的出租车智能呼叫方法的流程框图,包括以下步骤:Referring to Fig. 1, the flow chart of the taxi intelligent calling method of the embodiment of the present invention, comprises the following steps:
(1)登记空载出租车信息;出租车呼叫服务平台接收并登记空载出租车发送的空载出租车信息;(1) Register the information of the empty taxi; the taxi call service platform receives and registers the information of the empty taxi sent by the empty taxi;
(2)接收用户发送的呼车请求;出租车呼叫服务平台同时接收用户发送过来的呼车请求;(2) Receive the car-calling request sent by the user; the taxi calling service platform simultaneously receives the car-calling request sent by the user;
(3)根据用户呼车请求匹配空载出租车信息,并将匹配信息发送给用户;空载出租车信息包括出租车的指定联系号码;(3) Match the empty taxi information according to the user's call request, and send the matching information to the user; the empty taxi information includes the designated contact number of the taxi;
(4)用户选择匹配信息之一与出租车建立语音通信,语音通信比信息通信更直接、更高效的确定乘客位置及其他信息;(4) The user selects one of the matching information to establish voice communication with the taxi, and voice communication is more direct and efficient than information communication to determine passenger location and other information;
(5)出租车向用户回复应答信号。应答信号包括接受呼车请求和拒绝呼车请求,如果出租车拒绝呼车请求,用户可以选择其他匹配信息;如果出租车接收呼车请求,则此次呼车请求完成。(5) The taxi returns a response signal to the user. The response signal includes accepting the car-calling request and rejecting the car-calling request. If the taxi rejects the car-calling request, the user can select other matching information; if the taxi receives the car-calling request, the car-calling request is completed.
在一种优选的实施方式中,还包括发送呼车成功登记的步骤,在出租车确认呼车请求成功完成以后,同时将呼车成功信息发送到出租车呼叫服务平台进行登记。In a preferred embodiment, it also includes the step of sending the successful registration of the car call. After the taxi confirms that the car call request is successfully completed, the car call success information is sent to the taxi call service platform for registration.
参加图2,本发明实施例的出租车智能呼叫方法中实现该方法的系统原理框图,包括用户持有的手持呼叫装置11、安装在出租车内的车载呼叫装置12以及出租车呼叫服务平台13,其中,Refer to Fig. 2, the system principle block diagram that realizes this method in the taxi intelligent calling method of the embodiment of the present invention, comprise the hand-held calling device 11 that the user holds, the vehicle calling device 12 that is installed in the taxi and the taxi calling service platform 13 ,in,
手持呼叫装置11用于发送呼叫请求信息,至少包括GPS模块和无线通信模块;The handheld calling device 11 is used to send call request information, at least including a GPS module and a wireless communication module;
车载呼叫装置12用于发送空载登记信息,至少包括GPS模块和无线通信模块;The vehicle call device 12 is used to send no-load registration information, and at least includes a GPS module and a wireless communication module;
GPS模块用于获取当前所处的地理位置信息,从而确定当前用户或者出租车的地理位置,用于在信息匹配时能根据用户地理位置采用就近分配原则匹配合适地理位置的出租车;The GPS module is used to obtain the current geographic location information, so as to determine the current geographic location of the user or the taxi, and is used to match the taxi with the appropriate geographic location according to the user's geographic location using the nearest allocation principle when matching information;
无线通信模块用于实现无线数据信息通信和无线语音信息通信;实现无线通信的网络为3G移动网络;出租车呼叫服务平台13与手持呼叫装置11和车载呼叫装置12之间实现无线数据信息通信,而手持呼叫装置11和车载呼叫装置12既能实现无线数据信息通信,又能实现无线语音信息通信。The wireless communication module is used to realize wireless data information communication and wireless voice information communication; the network realizing wireless communication is a 3G mobile network; the wireless data information communication is realized between the taxi calling service platform 13 and the handheld calling device 11 and the vehicle calling device 12, The hand-held calling device 11 and the vehicle-mounted calling device 12 can realize both wireless data information communication and wireless voice information communication.
出租车呼叫服务平台13接收并存所述空载登记信息和呼叫请求信息,并根据所述呼叫请求信息与存储在其中的空载出租车信息进行匹配,同时将匹配信息发送给相应的手持呼叫装置11;The taxi call service platform 13 receives and stores the unloaded registration information and call request information, and matches the unloaded taxi information stored therein according to the call request information, and sends the matching information to the corresponding hand-held calling device 11;
所述手持呼叫装置11可选取所述匹配信息之一与相对应的车载呼叫装置12进行通信并能直接建立语音通讯。The handheld calling device 11 can select one of the matching information to communicate with the corresponding vehicle calling device 12 and can directly establish voice communication.
出租车空载状态时,车载呼叫装置12发送空载登记信息给出租车呼叫服务平台13,空载登记信息至少包括出租车车牌信息、车载呼叫号码信息和地理位置信息;出租车呼叫服务平台13将出租车空载登记信息保存在数据库中,形成空载出租车等待队列,并实时更新;When the taxi is in an unloaded state, the vehicle-mounted calling device 12 sends the unloaded registration information to the taxi call service platform 13, and the no-load registration information at least includes taxi license plate information, vehicle call number information and geographic location information; the taxi call service platform 13 Save the registration information of taxis with no load in the database to form a waiting queue for no-load taxis and update them in real time;
用户需要呼叫出租车时,手持呼叫装置11发送呼叫请求信息给出租车呼叫服务平台13,呼叫请求信息至少包括呼叫号码信息和地理位置信息;When the user needs to call a taxi, the handheld calling device 11 sends call request information to the taxi call service platform 13, and the call request information includes at least call number information and geographic location information;
出租车呼叫服务平台13根据一定算法进行信息匹配;为节约人力物力资源,以就近调配为原则,根据用户当前地理位置信息匹配该位置一定区域内的空载出租车,比如以用户位置为中心,2公里(3公里、5公里等)为半径内的空载出租车的空载登记信息都为该用户的匹配信息;并将匹配信息发送给手持呼叫装置11;The taxi call service platform 13 performs information matching according to a certain algorithm; in order to save manpower and material resources, based on the principle of nearby allocation, match the empty taxis in a certain area of the location according to the user's current geographic location information, such as taking the user's location as the center, 2 kilometers (3 kilometers, 5 kilometers, etc.) are the matching information of the user for the empty registration information of the empty taxis within the radius; and the matching information is sent to the hand-held calling device 11;
用户可以根据实际路况情况选择合适的空载出租车,手持呼叫装置11可选择匹配信息中任一空载登记信息,并与相应出租车的车载呼叫装置12建立通信;手持呼叫装置11向车载呼叫装置12发送呼叫请求信息,可以是数据信息请求,也可以是语音信息请求;如果用户选择发送数据信息请求,车载呼叫装置12收到该消息,出租车司机可以通过读取此消息获取用户乘车地点、乘车人数、目的地址以及其他信息,出租车司机可以根据实际情况选择是否接乘该乘客;如果用户选择采用语音信息请求,手持呼叫装置11与车载呼叫装置12直接建立语音通讯,用户与出租车司机可以采用无线语音通讯的方式,确定具体乘车地点、乘车人数、目的地址以及其他信息;出租车可以根据实际情况选择是否接乘该乘客;如果出租车司机拒绝该乘客的呼叫请求,乘客可以选择其他匹配信息,重新发送出租车呼叫请求。The user can select a suitable unloaded taxi according to the actual road conditions, and the hand-held calling device 11 can select any unloaded registration information in the matching information, and establish communication with the vehicle-mounted calling device 12 of the corresponding taxi; the handheld calling device 11 calls the vehicle. The device 12 sends the call request information, which can be a data information request or a voice information request; if the user chooses to send a data information request, the vehicle-mounted calling device 12 receives the message, and the taxi driver can obtain the user's ride by reading this message. Location, number of passengers, destination address and other information, the taxi driver can choose whether to take the passenger according to the actual situation; if the user chooses to use the voice information request, the hand-held calling device 11 and the vehicle-mounted calling device 12 directly establish voice communication, and the user and the vehicle-mounted calling device 12 directly establish voice communication. The taxi driver can use wireless voice communication to determine the specific boarding location, number of passengers, destination address and other information; the taxi can choose whether to pick up the passenger according to the actual situation; if the taxi driver refuses the passenger's call request , the passenger can select other matching information and resend the taxi call request.
安装有车载呼叫装置12的空载出租车首先将出租车信息发送给出租车呼叫服务平台13予以登记在空载出租车等待队列中;当客户需要出租车时,手持呼叫装置11利用GPS模块用于获取当前地理位置信息,并以无线通讯的方式向出租车呼叫服务平台13发送呼叫请求,呼叫请求中包括客户当前地理位置信息和所要查询的半径,查询的半径可以选5公里、3公里或者2公里;出租车呼叫服务平台13根据呼叫请求查找符合条件的空载出租车,即查询以当前用户位置为圆心查询半径范围内组成的一个圆形区域内的空载出租车,并将匹配的出租车信息发送给手持呼叫装置11,出租车信息包括出租车地理位置信息、车牌号码以及一个可以直接和车载呼叫装置12建立直接通讯的链接;空载出租车信息显示在手持呼叫装置11的显示模块上,客户可以根据实际路况情况选择合适的空载出租车,建立手持呼叫装置和车载呼叫装置的直接语音通讯,语音通讯可以更加便于沟通,出租车司机可以选择接受或者拒绝呼叫请求,并将应答信息反馈给手持呼叫装置11和出租车呼叫服务平台13;如果接受呼叫请求,出租车前往用户地点;如果拒绝呼叫请求,用户重新选择其他空载出租车。The unloaded taxi that the vehicle-mounted calling device 12 is installed first sends the taxi information to the taxi calling service platform 13 to be registered in the unloaded taxi waiting queue; when the client needs a taxi, the handheld calling device 11 uses the GPS module To obtain the current geographic location information, and send a call request to the taxi call service platform 13 in the form of wireless communication. The call request includes the current geographic location information of the customer and the radius to be inquired. The radius of the inquiry can be selected as 5 kilometers, 3 kilometers or 2 kilometers; the taxi call service platform 13 searches for unloaded taxis that meet the requirements according to the call request, that is, the query takes the current user position as the center of the circle for unloaded taxis in a circular area formed within the radius of the query, and matches the unloaded taxis. Taxi information is sent to hand-held calling device 11, and taxi information comprises taxi location information, license plate number and a link that can directly establish direct communication with vehicle-mounted calling device 12; On the module, customers can choose a suitable unloaded taxi according to the actual road conditions, and establish direct voice communication between the hand-held calling device and the vehicle-mounted calling device. The response information is fed back to the handheld calling device 11 and the taxi call service platform 13; if the call request is accepted, the taxi goes to the user's place; if the call request is rejected, the user selects other empty taxis again.
参见图3,本发明实施例的出租车智能呼叫方法的出租车呼叫服务平台13的原理框图,包括信息接收模块131、存储模块132、信息处理与匹配模块133和发送控制模块134,其中,Referring to Fig. 3, the functional block diagram of the taxi calling service platform 13 of the taxi intelligent calling method of the embodiment of the present invention, comprises information receiving module 131, storage module 132, information processing and matching module 133 and sending control module 134, wherein,
信息接收模块131用于接收手持呼叫装置11和车载呼叫装置12的发送的信息;The information receiving module 131 is used for receiving the information sent by the hand-held calling device 11 and the vehicle-mounted calling device 12;
存储模块132用于存储空载登记信息,供信息处理与匹配模块133匹配用户位置信息时查询;存储模块132包括一个空载出租车信息数据库,数据库中形成空载出租车等待队列,用于呼叫信息匹配时查询数据库信息;The storage module 132 is used to store the unloaded registration information for querying when the information processing and matching module 133 matches the user location information; the storage module 132 includes an unloaded taxi information database, and an unloaded taxi waiting queue is formed in the database for calling Query the database information when the information matches;
所述信息处理与匹配模块133用于处理接收到的信息,根据呼叫请求信息匹配存储模块132中的空载登记信息,并将匹配信息发送给发送控制模块134;The information processing and matching module 133 is used to process the received information, match the empty-load registration information in the storage module 132 according to the call request information, and send the matching information to the sending control module 134;
所述发送控制模块134用向手持呼叫装置11发送所述匹配信息。The sending control module 134 is used to send the matching information to the handheld calling device 11 .
参见图4,本发明实施例的出租车智能呼叫方法的车载呼叫装置12的原理框图,包括控制与处理模块121、GPS模块122、无线通讯模块123、显示模块124、和按键模块126,其中,Referring to Fig. 4, the functional block diagram of the vehicle calling device 12 of the taxi intelligent calling method of the embodiment of the present invention, comprises control and processing module 121, GPS module 122, wireless communication module 123, display module 124 and button module 126, wherein,
GPS模块122用于获取车载呼叫装置12所处的当前地理位置信息,并将其发送给控制与处理模块121;The GPS module 122 is used to obtain the current geographic location information of the vehicle calling device 12, and send it to the control and processing module 121;
无线通讯模块123在功能上相当于平时使用的手机模块或者3G终端,同时具有数据信息通信和语音通信;受控于控制与处理模块121,用于向出租车呼叫服务平台13发送空载出租车信息,以及接收手持呼叫装置12发送过来的语音呼叫请求;The wireless communication module 123 is functionally equivalent to a mobile phone module or a 3G terminal used at ordinary times, and has both data information communication and voice communication; controlled by the control and processing module 121, it is used to send an empty taxi to the taxi call service platform 13. information, and receive the voice call request sent by the handheld calling device 12;
显示模块124受控于控制与处理模块121,用于显示可视化操作界面;The display module 124 is controlled by the control and processing module 121, and is used for displaying a visual operation interface;
按键模块125用于呼叫信息的操作并向客户回复信息;至少包括应答键、拒绝键和回拨键;The button module 125 is used for calling information operations and replying information to customers; at least including an answer key, a rejection key and a callback key;
应答键用于向客户发送应答信号;在获知客户呼叫信息后,按下应答键确定前往载客,该次呼叫请求生效;The answer key is used to send an answer signal to the customer; after knowing the customer's call information, press the answer key to confirm to pick up the passenger, and the call request will take effect;
拒绝键用于向客户发送拒绝信号;在获知客户呼叫信息后,按下拒绝键告知用户本出租车将不会前往载客,该次呼叫请求取消,用户可以重新选择匹配信息发送呼叫请求;The reject button is used to send a reject signal to the customer; after learning the customer's call information, press the reject button to inform the user that the taxi will not go to pick up passengers, the call request is canceled, and the user can re-select the matching information to send the call request;
回拨键用于向手持呼叫装置11发送语音连接请求,用户应答后建立语音通信;设置回拨键的目的主要是为了方便出租车司机的操作,能方便快速的与用户建立连接;在实际呼叫方法的使用中,由于用户位置变动或者描述不清楚,出租车司机可能会无法正确找到乘客位置;在现有出租车呼叫方法中,一旦出现这种情况,出租车司机需要用手机输入用户手机号码进行拨号连接,既浪费了宝贵的时间,边开车边打电话又造成了危险驾驶,因此设置回拨键,司机只需要就可以向当前用户发送语音连接请求;The callback key is used to send a voice connection request to the hand-held calling device 11, and the voice communication is established after the user answers; In the use of the method, the taxi driver may not be able to correctly find the passenger's location due to the change of the user's location or the unclear description; Dial-up connection not only wastes precious time, but also causes dangerous driving while driving on the phone. Therefore, if the callback button is set, the driver can send a voice connection request to the current user only;
控制与处理模块121为车载呼叫装置12信号控制与处理的核心,与GPS模块122、无线通讯模块123、显示模块124和按键模块125相连接,接收GPS模块122、无线通讯模块12和按键模块125发送过来的信号,进行分析和处理,并将结果信息发送给无线通讯模块123和显示模块124。The control and processing module 121 is the core of the signal control and processing of the vehicle calling device 12, and is connected with the GPS module 122, the wireless communication module 123, the display module 124 and the button module 125, and receives the signals from the GPS module 122, the wireless communication module 12 and the button module 125. The sent signal is analyzed and processed, and the result information is sent to the wireless communication module 123 and the display module 124 .
参见图5,本发明实施例的出租车智能呼叫方法手持呼叫装置11的原理框图,包括控制与处理模块111、GPS模块112、无线通讯模块113和显示模块114,其中,Referring to Fig. 5 , the functional block diagram of the hand-held calling device 11 of the taxi intelligent calling method of the embodiment of the present invention includes a control and processing module 111, a GPS module 112, a wireless communication module 113 and a display module 114, wherein,
GPS模块112用于获取手持呼叫装置11所处的当前地理位置信息,并将其发送给控制与处理模块111;The GPS module 112 is used to obtain the current geographic location information of the handheld calling device 11, and send it to the control and processing module 111;
无线通讯模块113功能上相当于平时使用的手机模块或者3G终端,同时具有数据信息通信和语音通信;受控于控制与处理模块111,用于向出租车呼叫服务平台13发送出租车呼叫请求,以及向车载呼叫装置12发送出租车呼叫请求并能建立语音通信;The wireless communication module 113 is functionally equivalent to a mobile phone module or a 3G terminal used at ordinary times, and has both data information communication and voice communication; controlled by the control and processing module 111, it is used to send a taxi call request to the taxi call service platform 13, And send a taxi call request to the vehicle-mounted calling device 12 and can establish voice communication;
显示模块114受控于控制与处理模块111,用于显示可视化操作界面,便于用户操作;The display module 114 is controlled by the control and processing module 111, and is used to display a visual operation interface for user operation;
控制与处理模块111为手持呼叫装置11信号控制与处理的核心,与GPS模块112、无线通讯模块113、显示模块114和语音处理模块115相连接,接收GPS模块112、无线通讯模块113和语音处理模块115发送来的信号,进行分析和处理,并将结果信息发送给无线通讯模块113、显示模块114和语音处理模块115。The control and processing module 111 is the core of the signal control and processing of the hand-held calling device 11, and is connected with the GPS module 112, the wireless communication module 113, the display module 114 and the voice processing module 115, and receives the GPS module 112, the wireless communication module 113 and the voice processing module. The signal sent by the module 115 is analyzed and processed, and the result information is sent to the wireless communication module 113 , the display module 114 and the voice processing module 115 .
手持呼叫装置11的一种优选方案是可以选用具有GPS功能的智能手机替代。A preferred solution of the hand-held calling device 11 is that a smart phone with GPS function can be selected for use instead.
通过以上技术方案,本发明提供了一种出租车智能呼叫方法,乘客通过移动网络呼叫出租车,并在乘客和出租车司机之间直接建立语音通讯,从而不需要调度员反馈乘客信息,也不存在高峰期拨号占线的问题。提高了出租车运营效率,也给乘客带来更方便的服务。Through the above technical solutions, the present invention provides a taxi intelligent calling method, passengers call taxis through the mobile network, and directly establish voice communication between passengers and taxi drivers, so that there is no need for dispatchers to feed back passenger information, nor There is a problem with dial-up being busy during peak hours. It improves the operating efficiency of taxis and brings more convenient services to passengers.
以上所述仅为本发明的较佳实施例而已,并不用以限制本发明,凡在本发明的精神和原则之内所作的任何修改、等同替换和改进等,均应包含在本发明的保护范围之内。The above descriptions are only preferred embodiments of the present invention, and are not intended to limit the present invention. Any modifications, equivalent replacements and improvements made within the spirit and principles of the present invention should be included in the protection of the present invention. within range.
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