CN102833677B - A kind of implementation method for emergency relief - Google Patents
A kind of implementation method for emergency relief Download PDFInfo
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- CN102833677B CN102833677B CN201210316261.5A CN201210316261A CN102833677B CN 102833677 B CN102833677 B CN 102833677B CN 201210316261 A CN201210316261 A CN 201210316261A CN 102833677 B CN102833677 B CN 102833677B
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Abstract
The present invention discloses a kind of implementation method for emergency relief, and this method is combined using the mobile terminal of request rescue, centring system rescue processing server, rescue facility's operation terminal and rescue terminal；Realize rescue center's processing system automatic, intelligence, supporting nothing to attend a banquet；There is provided round-the-clock, unlimited region, fast response time, efficient emergency assistance services.
Description
Technical field
The present invention relates to a kind of implementation method for emergency relief.
Background technology
With the continuous improvement of living standard, also swift and violent increase, outdoor sports etc. is increasingly subject to people's to vehicle flowrate therewith
Favor；The public proposes higher requirement to the emergency event rescue work such as highway and field.How to be lifted it is trans-departmental and across
To the efficient coordinative command of emergency event and emergency relief between industry, and how to carry out information resources share etc. today all
It is particularly important；
By taking vehicle emergency relief as an example, many 4 S auto shops and related rescue facility not provide 7*24 due to condition element
The emergency relief time of hour；Meanwhile neighbour can not automatically be obtained based on vehicle immediately when different cities region request is rescued
Near related 4S shops or rescue facility, after multiple manual telephone system transfer is seeked advice from back and forth, torsion often is produced to rescue purpose
It is bent so as to there are different judgements, or even can not also determine a certain rescue terminal sometimes（Vehicle/personnel）, so as to cause rescue efficiency
The low life security for even jeopardizing user；During highway seeking help in case of emergency, few portion is only carried out to emergency relief work
The technological means divided is supported, mostly lacks Systemic Thinking, it is impossible to provides emergency relief management work full side as one
Position informationization technology support platform.When accident occurs, the in danger or personnel that seek help are sought help by mobile phone dialing 12122 first
Phone dials roadside emergency telephone connection branch center night shift room phone, and operator on duty seeks advice from the tool that the personnel that seek help confirm spot
Body position and the substantially situation occurred, and Advise By Wire relevant departments, relevant departments then carry carefully after emergency is received
It is necessary to be provided to up to spot, then deploy rescue work.This traditional emergency relief mode and means, although
Important function was played in conventional emergency processing procedure, but was still entered in today of cyberage using artificial means
Capable urgent rescue rescues low-response there will be following two subject matter：Multiple telephonic communication, and if the personnel that seek help
At night, or even the section position residing for oneself is not often known, this just delays the quality time of urgent rescue；Rescue
It is low to help efficiency：Rescue personnel can only understand personnel's correlation emergency information of seeking help by operator on duty, it is impossible to grasp first-hand
Field condition, easily to accident a situation arises erroneous judgement, so as to cause to carry equipment deficiency, reduce the effect of emergency relief
Rate；
Again by taking the emergency relief of field as an example, once contingency occurs, we are by substantial amounts of PLA, Wu Jingzhan
Scholar and volunteer provide relief, so cause many burden, even injures and deaths to participant, are also a kind of waste for society；
The efficiency of this emergency relief simultaneously is also what is well imagined.
Therefore, development ＆ construction are a kind of automatically, support without emergency relief pipe attend a banquet, to be directly viewable personnel positions of seeking help
Reason system, there is provided comprehensive, overall process and accurate quickly information-based total solution have suitable urgency and important
Property.
The content of the invention
The invention aims to solve and overcome above-mentioned weak point, there is provided a kind of realization side for emergency relief
Method.
For the above-mentioned purpose, the technical scheme is that：A kind of implementation method for emergency relief, the program include with
Lower step：
Step 1, Back ground Information arranges and input database preserves
Back ground Information includes rescue facility's data message, three big operator's base station informations；All rescuing machines that will be collected into
Structure essential information, classify and be stored in centring system database, the normal operation for emergency relief processing server provides
Basic data；
National all base stations and its corresponding latitude and longitude coordinates information are disaggregatedly stored in database, for
Architecture function is realized in the case that family is indoors or GPS can not be positioned；
Step 2, mobile terminal is registered
Mobile terminal is first in use, need to carry out account registration and relevant information binding；Wherein, the information of registration includes
User account title, user cipher, subscriber phone number and E-mail address；The information of binding for example drivers license number, license plate number,
Type of vehicle and rescue facility's relevant information of acquiescence binding；All account log-on messages and binding data information are stored in
In centring system database；
Step 3, the mobile terminal of request rescue interacts with centring system rescue processing server during emergency relief
When user run into vehicle trouble, accident or other special circumstances, it is necessary to rescue facility ask rescue when, can lead to
Its mobile terminal, long-press SOS buttons or operation " emergency relief " operation are crossed to realize aid request；Wherein, emergency user is led to
When crossing its mobile terminal long-press SOS button or dialing " emergency relief ", mobile terminal first passes through the communication protocols made in advance
View, by current location where emergency user（GPS/ architectures）, the relevant information such as user account be uploaded to centring system rescue
Processing server.
Step 4, the aid request of the mobile terminal of centring system rescue processing server processing request rescue
After the aid request for the mobile terminal that centring system rescue processing server receives request rescue, centring system is rescued
The positional information that processing server is uploaded according to the mobile terminal of request rescue is helped, it is determined that city where emergency user；According to
User account ID, obtains from centring system database the relevant information of emergency user by relevant interface, including user's name,
The user profile such as user's contact telephone number；If vehicular rescue, then also include type of vehicle, license plate number and acquiescence binding
Rescue facility's relevant information.
Judged according to city where the city where emergency user and its rescue facility bundled, if same city
City, then centring system rescue processing server the rescue facility that prioritizing selection is cried for help bound in user is implemented to rescue；If no
In same city, then centring system rescue processing server is by the position being preferentially currently located according to emergency user, type of vehicle
Etc. relevant information, neighbouring corresponding rescue facility is obtained automatically to implement to rescue, and obtains the related data of the rescue facility
Information, including the address of rescue facility, telephone number, emergency number etc.；
Step 5, centring system rescue processing server determines that rescue terminal implements rescue
Centring system rescue processing server is determined after implementing rescue by some rescue facility, at centring system rescue
Reason server will be judged according to the rescue service time of the rescue facility, if during the normal rescue service in rescue facility
Between in the range of, then can download the phone of attending a banquet of rescue facility（Rescue facility possesses the center of attending a banquet）Or rescue terminal telephone；If
Current time will then download the rescue terminal telephone of the rescue facility not in the range of the service time of rescue facility；
If the rescue facility has multiple rescue terminals, centring system rescue processing server will be from centring system data
The rescue state of each rescue terminal is obtained in storehouse, according to certain algorithm, such as using emergency user and the distance for rescuing terminal
It is most short, and the rescue terminal in idle condition implements this emergency relief activity.
Step 6, generation rescue record and modification rescue state
Centring system rescue processing server is determined after implementing rescue by a certain rescue terminal, will be automatically generated one and is rescued
Help and record and be stored in centring system database；The record information includes rescue sequence number, emergency user's name, emergency user's connection
Be the position latitude and longitude coordinates where phone, person for help, at the same also include this implementation rescue rescue facility's title and address,
The telephone number of rescue facility, rescue terminal contact phone and contact personnel etc.；And modification is come in centring system database
The rescue SOT state of termination for implementing emergency is busy condition；
Step 7, the mobile terminal processing center system rescue processing server of rescue is asked to issue agreement
Centring system rescue processing server determines that a certain rescue terminal is come after implementing rescue, automatically the rescue terminal
Telephone number by agreement be handed down to request rescue mobile terminal；The mobile terminal of request rescue receives centring system and rescued
After helping the rescue protocol information that processing server issues, according to the communications protocol made in advance, corresponding emergency number is parsed
After the relevant informations such as number, and the automatic dialing phone；
Step 8, affairs are rescued to link up
The user that cries for help passes through telephonic communication with rescue personnel is implemented, and after understanding and determining related rescue work, rescues people
Member hang up, at this moment rescue terminal by automatic spring this rescue processing operate, rescue personnel it is optionally connected by or refusal
This pick-up operation；
If rescue personnel receives this pick-up operation by rescuing terminal and have selected, rescue terminal is by agreement with
Feel concerned about system rescue processing server to interact, centring system rescue processing server will grasp centring system database
Make, the state for changing the rescue terminal is state in rescue execution, and comes into effect rescue；
If rescue personnel refuses this pick-up operation by rescuing terminal and have selected, rescue terminal is by agreement with
Feel concerned about system rescue processing server to interact, centring system rescue processing server will grasp centring system database
Make, the state for changing the rescue terminal is idle condition；
Step 9, rescue is come into effect
Pick-up operation is in during rescue performs after state, and the mobile terminal of rescue terminal and request rescue is by self-timing
Pass the longitude and latitude position coordinates of oneself and rescue processing server to centring system；Rescue personnel and emergency user can be by each whole
Map look facility on the software of end checks respective geographical position；Rescue personnel can rescue terminal guidance to emergency by it
User position, while the user that cries for help can be by the rescue course of its mobile terminal real time inspection rescue personnel；
Rescue personnel and emergency user can dial other side's on map interface by respective terminal software by clicking on
Phone real-time communication, so as to reduce rescue time, improve the efficiency entirely rescued；
Step 10, rescue is terminated
After rescue personnel reaches and completes this pick-up operation, emergency user or rescue personnel can be soft by its terminal
Part, end processing unilaterally is carried out to this pick-up operation；And felt concerned about during rescue ending request is uploaded to by communication protocol
System rescue processing server；Centring system rescue processing server operates to centring system database, changes rescue note
Record to terminate, and the state for changing the rescue terminal is idle condition；Whole pick-up operation formally terminates；
In described step 1, rescue facility includes 4S shops rescue facility, field rescue mechanism, rescue at sea mechanism, emergent
Rescue facility, 110 and 119 and the rescue facilitys such as 120；
In described step 1, rescue facility's information includes rescue facility's title, rescue facility's type/work post, all rescues
Terminal and each rescue terminal contact phone, rescue facility address and position latitude and longitude coordinates；
In described step 1, three big operators refer to telecom operators, mobile operator and operator of UNICOM；
In described step 1, base station information include mobile GSM, UNICOM GSM, telecommunications CDMA, mobile TD, UNICOM EVDO and
The information such as telecommunications WCDMA base station IDs, base station cell ID and position latitude and longitude coordinates corresponding to base station；
In described step 1, rescue terminal contact phone if multiple rescue terminals, then need one by one will rescue terminal
And its corresponding emergency number preserves together, and every rescue terminal has four rescue states, that is, rescues in performing, idle shape
Four kinds of state, busy condition and state out of service；Wherein, rescue refers to that rescuing terminal implements to rescue in performing, idle shape
State refers to that the rescue terminal can currently provide other rescue services, and busy condition refers to that rescue terminal is carried out with emergency user
Phone rescues communication process, be able to not can not temporarily determine whether that rescue service can be provided for other emergency users, and suspends clothes
Business state refers to that rescue personnel or rescue aid can not currently be implemented to rescue, and can not provide service for emergency user.
Further describe, busy condition continues for some time（After setting more than 60 seconds）If corresponding rescue terminal is not
The mobile terminal phone of request rescue is received, then centring system rescue processing server will be carried out to centring system database
Operation, the busy condition for changing the rescue terminal automatically is idle condition；
In described step 2, used in order to facilitate multi-user, each mobile terminal can support one or more user's accounts
Number, password and contact telephone number；
In described step 2, mobile terminal includes the mobile terminal of request rescue and implements the rescue terminal of rescue, mobile
Emergency relief Application Software Program, gps satellite receiving module, communication module are mounted in terminal；
In described step 3, current location（GPS/ architectures）Refer to, if mobile terminal is currently able to provide GPS
Latitude and longitude coordinates, then centring system, which rescues processing server, will use uploaded GPS latitude and longitude coordinates as the current of user
Position；Otherwise, after the base station information that mobile terminal uploads, centring system rescue processing server obtains from centring system database
Take current location of the latitude and longitude coordinates as user corresponding to the base station information；
In described step 3, SOS buttons refer to that being designed with a physics SOS on the mobile terminal of emergency user promptly rescues
Help button；After operation " emergency relief " refers to that emergency user logs in application software of mobile terminal, run inside one promptly rescues
Help function；Both of which can reach emergency relief effect；
In described step 4, the relevant information of rescue facility includes the city where rescue facility, address information, position
Latitude and longitude coordinates, phone of attending a banquet, breakdown lorry mobile terminal phone, rescue service time etc.；
In described step 4, neighbouring corresponding rescue facility refers to centring system rescue processing server by algorithm,
Nearest corresponding rescue facility is obtained according to nearby principle；Corresponding rescue facility refers to, for example emergency type of vehicle is this
Field, then corresponding rescue facility can be Honda 4S shops or other rescue facilitys that rescue service can be provided for Honda vehicle；
In described step 5, phone of attending a banquet refers to that centring system rescue processing server issues phone of attending a banquet and used to emergency
Family, user is by dialing phone of attending a banquet for emergency, allows seat personnel to participate in, determines a certain rescue terminal；Seat personnel passes through operation
Terminal performs state to change the rescue for the rescue terminal being determined；
In described step 6, rescue record, after being during whole pick-up operation, other inquiry terminals or center
Carry out inquiry and data foundation is provided；
In described step 9, check that respective geographical position refers to by map, ask mobile terminal and the rescue of rescue
Nationwide map display data is stored with the storage card of terminal local, each mobile terminal software is respectively provided with map denotation
Function, map denotation, movement and map zoom operations can be carried out.
This method operates terminal using the mobile terminal, centring system rescue processing server, rescue facility of request rescue
And rescue terminal is combined；It is geographical using GIS based on the relevant information such as the position of various rescue facilitys and emergency number
Information, urban traffic information and operator's base station information, by with gps satellite position/base station auxiliary positioning, radio communication,
The combination of the new and high technologies such as Internet, realize rescue center's processing system automatic, intelligence, supporting nothing to attend a banquet；
There is provided round-the-clock, unlimited region, fast response time, efficient emergency assistance services.
Brief description of the drawings
Fig. 1 is the workflow diagram of the present invention.
Below in conjunction with the drawings and specific embodiments, the present invention is described in further detail.
Embodiment
A kind of implementation method for emergency relief of the invention, the program comprise the following steps：
Step 1, Back ground Information arranges and input database preserves
Back ground Information includes rescue facility's data message, three big operator's base station informations；All rescuing machines that will be collected into
Structure essential information, classify and be stored in centring system database, the normal operation for emergency relief processing server provides
Basic data；Wherein, rescue facility includes 4S shops rescue facility, field rescue mechanism, rescue at sea mechanism, emergency management and rescue machine
Structure, 110 and 119 and the rescue facilitys such as 120；Rescue facility's essential information includes rescue facility's title, rescue facility's type/work
Kind, all rescue terminals and each rescue terminal contact phone, rescue facility address and position latitude and longitude coordinates；
National all base stations and its corresponding latitude and longitude coordinates information are disaggregatedly stored in database, its
In, operator includes mobile GSM, UNICOM GSM, telecommunications CDMA, mobile TD, UNICOM EVDO and telecommunications WCDMA；Base station information includes
The information such as base station IDs, base station cell ID and the base station correspondence position coordinate of three big operator of telecommunications, movement and UNICOM；
Terminal contact phone is rescued if multiple rescue terminals, then need one by one will rescue terminal and its corresponding rescue
Phone preserves together, and every rescue terminal have four rescue states, i.e., rescue perform in, idle condition, busy condition and
Four kinds of state out of service；Wherein, rescue refers to that rescuing terminal implements to rescue in performing, and idle condition refers to rescue end
End can currently provide other rescue services, and busy condition refers to that rescue terminal passes through with emergency user's progress phone rescue ditch
It journey, be able to not can not temporarily determine whether that rescue service can be provided for other emergency users, and state out of service refers to rescue
Personnel or rescue aid can not currently be implemented to rescue, and can not provide service for emergency user
Busy condition continues for some time（After setting more than 60 seconds）If corresponding rescue terminal does not receive the request
The mobile terminal phone of rescue, then centring system rescue processing server centring system database will be operated, repair automatically
The busy condition for changing the rescue terminal is idle condition；
Step 2, mobile terminal device is registered
Mobile terminal is first in use, need to carry out account registration and relevant information binding；Used in order to facilitate multi-user,
Each mobile terminal can support one or more user accounts, password and contact telephone number；Wherein, the information of registration includes using
Family account title, user cipher, subscriber phone number and E-mail address；The information of binding such as drivers license number, license plate number, car
Type and rescue facility's relevant information of acquiescence binding；During all account log-on messages and binding data information are stored in
In heart system database；
Mobile terminal includes the mobile terminal of request rescue and implements the rescue terminal of rescue, is mounted on mobile terminal
Emergency relief Application Software Program, gps satellite receiving module, communication module；
Step 3, the mobile terminal of request rescue interacts with centring system rescue processing server during emergency relief
When user run into vehicle trouble, accident or other special circumstances, it is necessary to rescue facility ask rescue when, can lead to
Its mobile terminal, long-press SOS buttons or operation " emergency relief " operation are crossed to realize aid request；Wherein, emergency user is led to
When crossing its mobile terminal long-press SOS button or dialing " emergency relief ", mobile terminal first passes through the communication protocols made in advance
View, by current location where emergency user（GPS/ architectures）, the relevant information such as user account be uploaded to centring system rescue
Processing server
Wherein, current location described above（GPS/ architectures）Refer to, if mobile terminal is currently able to provide GPS
Latitude and longitude coordinates, then centring system, which rescues processing server, will use uploaded GPS latitude and longitude coordinates as the current of user
Position；Otherwise, after the base station information that mobile terminal uploads, centring system rescue processing server obtains from centring system database
Take current location of the latitude and longitude coordinates as user corresponding to the base station information；
Described SOS buttons refer to be designed with a physics SOS emergency relief buttons on the mobile terminal of emergency user；Fortune
After row " emergency relief " refers to that emergency user logs in application software of mobile terminal, an emergency relief function of inside is run；Two
Person can reach emergency relief effect；
Step 4, the aid request of the mobile terminal of centring system rescue processing server processing request rescue
After the aid request for the mobile terminal that centring system rescue processing server receives request rescue, centring system is rescued
The positional information that processing server is uploaded according to the mobile terminal of request rescue is helped, it is determined that city where emergency user；According to
User account ID, obtains from centring system database the relevant information of emergency user by relevant interface, including user's name,
The user profile such as user's contact telephone number；If vehicular rescue, then also include type of vehicle, license plate number and acquiescence binding
Rescue facility's relevant information；Wherein, the relevant information of rescue facility includes the city where rescue facility, address information, position
Put latitude and longitude coordinates, phone of attending a banquet, breakdown lorry mobile terminal phone, rescue service time etc.；
Judged according to city where the city where emergency user and its rescue facility bundled, if same city
City, then centring system rescue processing server the rescue facility that prioritizing selection is cried for help bound in user is implemented to rescue；If no
In same city, then centring system rescue processing server is by the position being preferentially currently located according to emergency user, type of vehicle
Etc. relevant information, neighbouring corresponding rescue facility is obtained automatically to implement to rescue, and obtains the related data of the rescue facility
Information, including the address of rescue facility, telephone number, emergency number etc.；Wherein, neighbouring corresponding rescue facility refers to center
System rescues processing server by algorithm, and nearest corresponding rescue facility is obtained according to nearby principle；Corresponding rescuing machine
Structure refers to, for example emergency type of vehicle is Honda, then corresponding rescue facility can be Honda 4S shops or can be that Honda vehicle carries
For other rescue facilitys of rescue service；
Step 5, centring system rescue processing server determines that rescue terminal implements rescue
Centring system rescue processing server is determined after implementing rescue by some rescue facility, at centring system rescue
Reason server will be judged according to the rescue service time of the rescue facility, if during the normal rescue service in rescue facility
Between in the range of, then can download the phone of attending a banquet of rescue facility（Rescue facility possesses the center of attending a banquet）Or rescue terminal telephone；If
Current time will then download the rescue terminal telephone of the rescue facility not in the range of the service time of rescue facility；Wherein, on
Phone of attending a banquet described in face refers to that centring system rescue processing server is downloaded phone of attending a banquet and passed through to emergency user, emergency user
Phone of attending a banquet is dialed, allows seat personnel to participate in, determines a certain rescue terminal；Seat personnel is determined by operating terminal to change
Rescue terminal rescue perform state；
If the rescue facility has multiple rescue terminals, centring system rescue processing server will be from centring system data
The rescue state of each rescue terminal is obtained in storehouse, according to certain algorithm, such as using emergency user and the distance for rescuing terminal
It is most short, and the rescue terminal in idle condition implements this emergency relief activity.
Step 6, generation rescue record and modification rescue state
Centring system rescue processing server is determined after implementing rescue by a certain rescue terminal, will be automatically generated one and is rescued
Help and record and be stored in centring system database, wherein, rescue record, after being during whole pick-up operation, other
Inquiry terminal or center carry out inquiry and provide data foundation；The record information includes rescue sequence number, emergency user's name, emergency use
Position latitude and longitude coordinates where family telephone number, person for help, at the same also include this implementation rescue rescue facility's title and
Address, the telephone number of rescue facility, rescue terminal contact phone and contact personnel etc.；And changed in centring system database
The rescue SOT state of termination for coming to implement emergency is busy condition；
Step 7, the mobile terminal processing center system rescue processing server of rescue is asked to issue agreement
Centring system rescue processing server determines that a certain rescue terminal is come after implementing rescue, automatically the rescue terminal
Telephone number by agreement be handed down to request rescue mobile terminal；The mobile terminal of request rescue receives centring system and rescued
After helping the rescue protocol information that processing server issues, according to the communications protocol made in advance, corresponding emergency number is parsed
After the relevant informations such as number, and the automatic dialing phone；
Step 8, affairs are rescued to link up
The user that cries for help passes through telephonic communication with rescue personnel is implemented, and after understanding and determining related rescue work, rescues people
Member hang up, at this moment rescue terminal by automatic spring this rescue processing operate, rescue personnel it is optionally connected by or refusal
This pick-up operation；
If rescue personnel receives this pick-up operation by rescuing terminal and have selected, rescue terminal is by agreement with
Feel concerned about system rescue processing server to interact, centring system rescue processing server will grasp centring system database
Make, the state for changing the rescue terminal is state in rescue execution, and comes into effect rescue；
If rescue personnel refuses this pick-up operation by rescuing terminal and have selected, rescue terminal is by agreement with
Feel concerned about system rescue processing server to interact, centring system rescue processing server will grasp centring system database
Make, the state for changing the rescue terminal is idle condition；
Step 9, rescue is come into effect
Pick-up operation is in during rescue performs after state, and the mobile terminal of rescue terminal and request rescue is by self-timing
Pass the longitude and latitude position coordinates of oneself and rescue processing server to centring system；Rescue personnel and emergency user can be by each whole
Map look facility on the software of end checks respective geographical position；Rescue personnel can rescue terminal guidance to emergency by it
User position, while the user that cries for help can be by the rescue course of its mobile terminal real time inspection rescue personnel；
Ask to be stored with nationwide map denotation on the mobile terminal of rescue and the storage card of rescue terminal local
Data, each terminal software are respectively provided with map display function, can carry out the operations such as map denotation, movement and map scaling；Rescue people
Member and emergency user by respective terminal software, can dial the phone real-time communication of other side on map interface by clicking on,
So as to reduce rescue time, the efficiency entirely rescued is improved；
Step 10, rescue is terminated
After rescue personnel reaches and completes this pick-up operation, emergency user or rescue personnel can be soft by its terminal
Part, end processing unilaterally is carried out to this pick-up operation；And felt concerned about during rescue ending request is uploaded to by communication protocol
System rescue processing server；Centring system rescue processing server operates to centring system database, changes rescue note
Record to terminate, and the state for changing the rescue terminal is idle condition；Whole pick-up operation formally terminates；
In order to which the application implementation method of this programme is better described, herein for being illustrated exemplified by vehicle emergency relief, no
It is limited to other rescue purposes, such as field rescue, 110/120 rescue is suitable for this programme；Described mobile terminal can be
Other mobile devices such as vehicle-mounted terminal equipment, PND terminals and mobile phone terminal.
It is described above, only present pre-ferred embodiments, the scope that the present invention implemented, skill under this invention are not limited with this
The equivalent changes and modifications that art scheme and description are made, it should all belong to the scope that the present invention covers.
Claims (1)
- A kind of 1. implementation method for emergency relief, it is characterised in that：Step 1, Back ground Information arranges and input database preservesBack ground Information includes rescue facility's data message, three big operator's base station informations；All rescue facility's bases that will be collected into This information, classify and be stored in centring system database, basis is provided for the normal operation of emergency relief processing server Data；National all base stations and its corresponding latitude and longitude coordinates information are disaggregatedly stored in database, base station information Base station IDs including operator, base station cell ID and base station correspondence position coordinate information, it is user indoors or GPS is without legal Architecture function is realized in the case of position；Wherein, rescue facility includes 4S shops rescue facility, field rescue mechanism, rescue at sea mechanism, emergency management and rescue mechanism, 110 With 119 and 120 rescue facilitys；Rescue facility's essential information includes rescue facility's title, rescue facility's type/work post, this rescues Help all rescue terminals of mechanism and each rescue terminal contact phone, rescue facility address and position latitude and longitude coordinates； Every rescue terminal has four rescue states, i.e., rescue perform in, idle condition, busy condition and state out of service four Kind；Wherein, rescue refers to that rescuing terminal implements to rescue in performing, and idle condition refers to that the rescue terminal can be currently other The user that cries for help provides rescue service, and busy condition refers to that rescue terminal is carrying out phone rescue communication process with emergency user, Be able to not can not temporarily determine whether that rescue service can be provided for other emergency users, and state out of service refers to rescue personnel Or rescue aid can not currently be implemented to rescue, it is impossible to provide service for emergency user, busy condition continues for some time, if corresponding Rescue terminal do not receive request rescue mobile terminal phone, then centring system rescue processing server will be to centring system Database is operated, and the busy condition for changing the rescue terminal automatically is idle condition；Step 2, mobile terminal is registeredMobile terminal is first in use, need to carry out account registration and relevant information binding；Wherein, the information of registration includes user Account title, user cipher, subscriber phone number and E-mail address；The information of binding also include drivers license number, license plate number, Type of vehicle and rescue facility's relevant information of acquiescence binding；All account log-on messages and binding data information are stored in In centring system database；Mobile terminal includes the mobile terminal of request rescue and implements the rescue terminal of rescue, is mounted on mobile terminal urgent Rescue applications software program, gps satellite receiving module, communication module；Step 3, the mobile terminal of request rescue interacts with centring system rescue processing server during emergency reliefWhen user run into vehicle trouble, accident or other special circumstances, it is necessary to rescue facility ask rescue when, it can be passed through Mobile terminal, long-press SOS buttons or operation " emergency relief " are operated to realize aid request；Wherein, emergency user passes through it When mobile terminal long-press SOS buttons or operation " emergency relief ", mobile terminal first passes through the communication protocol made in advance, The relevant information of current location information where user of crying for help, user account is uploaded to centring system rescue processing server；Described current location information refers to that, if mobile terminal is currently able to provide GPS latitude and longitude coordinates, centring system is rescued Processing server is helped using current location of the uploaded GPS latitude and longitude coordinates as user；Otherwise, mobile terminal uploads current Base station information, centring system rescue processing server longitude and latitude corresponding to the base station information is obtained from centring system database Current location of the coordinate as user；Described SOS buttons refer to be designed with a physics SOS emergency relief buttons on the mobile terminal of request rescue；Operation After " emergency relief " refers to that emergency user logs in mobile terminal emergency relief Application Software Program, run inside one promptly rescues Help function；Step 4, the aid request of the mobile terminal of centring system rescue processing server processing request rescueAfter the aid request for the mobile terminal that centring system rescue processing server receives request rescue, at centring system rescue Server is managed according to the positional information uploaded, it is determined that city where emergency user；According to user account ID, pass through relevant interface The relevant information of emergency user, including user's name, the user of user's contact telephone number are obtained from centring system database Information；If vehicular rescue, then also include rescue facility's relevant information of type of vehicle, license plate number and acquiescence binding；Its In, the relevant information of rescue facility include city where rescue facility, address information, position latitude and longitude coordinates, phone of attending a banquet, Breakdown lorry mobile terminal phone, rescue service time；The city according to where the rescue facility of the city where emergency user and its acquiescence binding is judged, if same city City, then centring system rescue processing server the rescue facility that prioritizing selection is cried for help bound in user is implemented to rescue；If no In same city, then centring system rescue processing server is by the position being preferentially currently located according to emergency user, type of vehicle Relevant information, obtain neighbouring corresponding rescue facility automatically to implement to rescue, and obtain the related data of the rescue facility Information, including the address of rescue facility, telephone number, emergency number；Step 5, centring system rescue processing server determines that rescue terminal implements rescueCentring system rescue processing server determines after implementing rescue by some rescue facility that centring system rescue processing takes Business device will be judged according to the rescue service time of the rescue facility, if the normal rescue service time model in rescue facility In enclosing, then attend a banquet phone or the rescue terminal telephone of rescue facility are downloaded；Wherein, if described phone of attending a banquet refers to rescuing machine Structure possesses the center of attending a banquet, then centring system rescue processing server is preferentially downloaded phone of attending a banquet and led to emergency user, emergency user Cross and dial phone of attending a banquet, allow seat personnel to participate in, determine a certain rescue terminal；Seat personnel is changed true by operating terminal The rescue state of fixed rescue terminal；If current time in the range of the service time of rescue facility, will not download the rescue The rescue terminal telephone of mechanism；If the rescue facility has multiple rescue terminals, centring system rescue processing server will be from The rescue state of each rescue terminal is obtained in centring system database, selection emergency user and the distance for rescuing terminal are most short, And the rescue terminal in idle condition implements this emergency relief activity；Step 6, generation rescue record and modification rescue stateCentring system rescue processing server is determined after implementing rescue by a certain rescue terminal, will automatically generate a rescue note Record and be stored in centring system database；Rescue record includes rescuing sequence number, emergency user's name, emergency user's contact electricity Position latitude and longitude coordinates where words, emergency user, while also include rescue facility's title of this implementation rescue and address, rescue Help telephone number, rescue terminal contact phone and the information for contacting personnel of mechanism；And before being changed in centring system database It is busy condition to implement the state of the rescue terminal of emergency；Step 7, the mobile terminal processing center system rescue processing server of rescue is asked to issue agreementCentring system rescue processing server determines that a certain rescue terminal is come after implementing rescue, automatically the connection of the rescue terminal It is the mobile terminal that phone is handed down to request rescue by agreement；The mobile terminal of request rescue is received at centring system rescue After the rescue protocol information that reason server issues, according to the communications protocol made in advance, corresponding emergency number number is parsed Relevant information after, and the automatic dialing phone；Step 8, affairs are rescued to link upThe user that cries for help passes through telephonic communication with rescue personnel is implemented, and after understanding and determining related rescue work, rescue personnel hangs Power down talk about, at this moment rescue terminal by automatic spring this rescue processing operate, rescue personnel it is optionally connected by or refuse this Pick-up operation；If rescue personnel receives this pick-up operation by rescuing terminal and have selected, rescue terminal is felt concerned about by agreement with System rescue processing server interacts, and centring system rescue processing server will operate to centring system database, repair The state for changing the rescue terminal is state in rescue execution, and comes into effect rescue；If rescue personnel refuses this pick-up operation by rescuing terminal and have selected, rescue terminal is felt concerned about by agreement with System rescue processing server interacts, and centring system rescue processing server will operate to centring system database, repair The state for changing the rescue terminal is idle condition；Step 9, rescue is come into effectPick-up operation is in during rescue performs after state, the mobile terminal of rescue terminal and request rescue by self-timing upload from Oneself longitude and latitude position coordinates rescues processing server to centring system；Rescue personnel and emergency user can be soft by each self terminal Map look facility on part checks respective geographical position；Rescue personnel can rescue terminal guidance to emergency user by it Position, while the user that cries for help can be by the rescue course of its mobile terminal real time inspection rescue personnel；Rescue personnel and emergency user by respective terminal software, can dial the phone of other side on map interface by clicking on Real-time communication, so as to reduce rescue time, improve the efficiency entirely rescued；Step 10, rescue is terminatedAfter rescue personnel reaches and completes this pick-up operation, emergency user or rescue personnel can be single by its terminal software Aspect carries out end processing to this pick-up operation；And rescue ending request is uploaded into centring system by communication protocol and rescued Processing server；Centring system rescue processing server operates to centring system database, changes the rescue and is recorded as tying Beam, and the state for changing the rescue terminal is idle condition；Whole pick-up operation formally terminates.
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