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CN102196103B - Platform for implementing competitive bidding of taxi services based on mobile communication and positioning technology - Google Patents

Platform for implementing competitive bidding of taxi services based on mobile communication and positioning technology Download PDF

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Publication number
CN102196103B
CN102196103B CN 201110161365 CN201110161365A CN102196103B CN 102196103 B CN102196103 B CN 102196103B CN 201110161365 CN201110161365 CN 201110161365 CN 201110161365 A CN201110161365 A CN 201110161365A CN 102196103 B CN102196103 B CN 102196103B
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platform
passenger
driver
voice
service
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CN102196103A (en
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任明和
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Hainan Free Trade Zone Contour Technology Co ltd
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Abstract

The invention discloses a platform for implementing competitive bidding of taxi services based on mobile communication and a positioning technology, which relates to application of internet of things based on the Internet, a mobile telecommunication network and the positioning technology and is a service-charged comprehensive operating platform mainly used for providing position inquiry service for taxis and passengers and implementing effectively management. A conception of voice group call is introduced into the platform, and a taxi service competitive bidding business model is created, so that, the reliability of service orders is improved, and accurate response to service for passengers is greatly accelerated. Users are free from investment on other hardware, the platform is suitable for large-area, integral and uniform generalization, and the technology is advanced, simple, practical, steady and reliable.

Description

Movement-based communication and location technology realize the platform of taxi services competitive bidding
Technical field
The present invention relates to a service for life that is based upon on mobile telecommunications network and location technology basis and use, mainly provide the business configuration service to taxi driver and passenger, and realize the service platform of regulate charges.
Background technology
Relevantly realize that the method for taxi paging service has a lot, as familiar in everybody, commonly used artificial call center, city business.Along with the development of Internet technology, the maturation of 3G mobile communication technology and geographic positioning technology particularly, for providing easier, taxi calling service more accurately provides technical guarantee completely.Utilize these technology, for this business, present existing patent of invention:
CN02812148.1 utilizes communication network that the method for automatic connection service is provided for taxi,
CN200920264451.0, a kind of based on the call system under wireless network,
CN200820084780.2, taxi immediate assignment managing system,
CN201020121790.6, call and waiting car supervising device during taxi internet real,
Above-mentioned patent inventor, they have made positive useful exploration in this field.
But above-mentioned existing way and patent, not only there is system complex, construction cost is high, the whole difficulty of promoting of large tracts of land, subregion running trouble, cost of labor is high, the user needs the defectives such as additional hardware input, more on user's general use habit, on commercial value is expressed, and in the service quality guarantee, exist the shortcoming that can't overcome.
Special relatively patent CN200710100795.3, patent name: utilize mobile positioning technique to realize the method and system of the nearly taxi of automatic coupling attachment, inventor: Gao Jianhong.This patent application has the integrated system management, and the user need not the advantage that other hardware drop into, but the intrinsic knowledge of regularity that the taxi services operation is existed is inadequate, exists the following shortcoming that can't overcome:
1, the way of business is reached in passenger's driver's voice call of directly transferring, and can not the assurance business become single rate.Before the driver answers the call, do not understand passenger's whereabouts, have or not the load-carrying article, could be ready and the actual states such as other people carpool.This will select to experience to the unhappiness that one of driver does still not do when conflicting mutually with driver's requirement at that time.If regularly can not reach fast service between driver and passenger, but will be through repeatedly could realizing several times, so, platform will be had any problem when charging to Che Fanghuo passenger.Particularly also can't judge actual Cheng Dan, accurately identification should be collected current service charge or not.
2, the driver is when the visitor such as parking at every turn, then submits the way of service request to system, and this brings very burden for the taxi driver.One has the fixing taxi that waits the passenger vehicle position, and the zero objective business demand that system is provided is not strong; The fixing driver who waits the passenger vehicle position of one, he needs ceaselessly to flow look for the visitor, stops and waits the system dispatching guest, but do not know when result is arranged, and does the thing that there is no like this guarantee, should be unable to someone support.
3, as for submit the way of service request to by note, the hardware that has not only increased system drops into, and the cost of paying short message channel to the operator drops into, and key is loss and the time-delay phenomenon of note data, to the service puzzlement that platform causes, it is a undisputable fact.The driver has sent out note, and system is not received again, does not receive immediately that perhaps the visitors such as driver's dead time will cause the unhappiness of mutual cooperation.
Existence in view of the above problems, build one easier, precisely, the business competitive bidding charging platform of clog-free taxi has it actively and actual value and meaning.
Summary of the invention
The present invention is directed to the problem that exists in actual operation of addressing, proposed the correlation technique solution, set up a movement-based communication and location technology, realized the commence business platform of competitive bidding of taxi, its technical characteristics and the useful value of bringing comprise as follows:
1, the present invention is by the form of voice broadcast service, allow the taxi driver occur before direct writing contacts with the passenger, demand for services to the passenger, there is one accurately, the understanding of understanding, assess oneself at that time after situation, then be confirmed whether to do this single business, so just guaranteeing the reliability of driver's order.
2, the present invention by the form that voice multicast, the multidigit driver can be listened to simultaneously knows passenger demand, consists of service competition situation.Doing so not only allowing more driver obtain business opportunity, is mainly the quick response that has realized passenger services.And the driver is understanding truth, and the chance that obtains under the prerequisite of competition voluntarily, will can not consist of obstacle in the clearing charge.
3, existing manual calling operation mode has the subregion operating cost high, the difficulty that management difficulty is large.If centralized management but can't overcome various places dialect slang and not understand and the unclear obstacle of local place name.The former sound of passenger of the present invention is relayed, and the locals listens local words, knows local circumstance, and this obstacle has just solved naturally.And by the virtual artificial intelligence recording of platform, except complaint handling needs the part people for defining, platform has been realized unattended operation substantially.
4, manage the full region of the present invention's support, no matter allow the passenger where be in, all need not to go to search local taxi services channels again, a 3G mobile client is installed, or collect a webpage client, or know and grasp a business telephone special issue, just can easily wander through the world.This globality to this business, the large tracts of land unified integration is promoted, and assurance is provided.
5, by requirement of the present invention, car side has just completed the authentication to identity when registration.In when operation, activate or non-3G mobile is in opening state with driver's 3G client, as the unique conditional of license participation business competitive bidding.Give the driver right to choose that connects not order, this is unstable to traffic carrying capacity, wishes to obtain the more driver of multimachine meeting, just has ready conditions and carries out in advance next single business deposit.
6, the taxi of support of the present invention on the way travelling provides real-time business voice broadcast, allows at any time any place of driver, all has an opportunity to participate in the business competitive bidding.So neither affect the own searching business of taxi, many again business opportunities guaranteed within effective time, completed the more business income.
7, the present invention is directed to the driver in the process of moving, use mobile phone to affect attentiveness, a difficult problem that easily causes the accident, 3G mobile client the driver, developed under state of activation, automatically reported the function of voice, unlikely robbing because the driver is worried listened a business speech, and lose control to vehicle, bring accident potential.
8, the present invention is to the harassing and wrecking of the malice in whole service procedure, and malice competition for orders and quality of service monitor adopt perfect technological means, have set up strict blacklist management system.
9, the present invention adopts the full voice pattern, guaranteed the transmission of all information on services and had and to have answered, all adopt voice channel, carry out in process in business, there is no speech response, platform is not just made any judgement, can be because of the communicative channel obstacle of system, exchange disconnection, the service quality of impact to the user.
10, owing to can all information being recorded storage, guarantee that the passenger loses thing and need to search, perhaps the driver needs to contact the passenger afterwards, and complete direct facility can be provided.
11, the large platform all standing framework of platform of the present invention can support to share its locator data and voice channel, allows sundry item to carry out api interface Function Extension each other, can be the user unified entrance is provided, and how abundant other are integrated integral application.
Movement-based communication of the present invention and location technology realize the platform of taxi services competitive bidding, mainly can expand central control system by being integrated into by server host, gatekeeper GK, gateway GW, router ROUTE, this central control system is connected with far-end positioning service center by the location gateway, by the mobile IP network link, the 3G mobile that client is installed with passenger and taxi driver is write to each other, by the telecommunication public network PSTN of system, non-3G mobile with passenger and taxi driver is write to each other, and comprises the steps:
The first, car side's application for registration service code is submitted the regulation complete data to, comprises corresponding service code binding, different business special issue mobile phone at times, and client is installed on 3G mobile; The passenger starts the 3G mobile client, or the webpage client, or non-3G mobile is by mobile communication public network system, and call platform is unified business special issue externally, initiates the audio call to demand for services.
The second, platform obtains call request signal, at first retrieval authenticates passenger identity in database, if during blacklist, platform sends corresponding denial of service phonetic warning to the passenger, as passing through authentication, start voice edition recorded broadcast module, the guiding passenger is speech explanation demand for services situation on request, and passenger's voice are filtered arrangement, compiles to be fit to the taxi driver, one section voice of play instruction passenger demand situation, and it is stored in platform database.
Three, platform by the location gateway, starts the positioning service center module, measures passenger's mobile phone Geographical Coordinates Parameter, and parameter is imported in platform database; Take this passenger's Geographical Coordinates Parameter as the coordinate round dot, satisfy the taxi of certain condition around measuring again, and by other setting meanss such as nearest or VIP grades, selects the competitive bidding of one group of car participation business.The quantity of one group car can be considered also can run situation according to reality between five to ten cars, then does adjustment reasonably is set.
The taxi that it satisfies certain condition refers to registering by platform, obtains the taxi of identification authorization, and the driver need to participate in competitive bidding, as long as open the 3G mobile of registration, and activate built in client, or non-3G mobile is in open state.Platform only retrieves taxi driver's corresponding cell-phone number in database, could set up the audio call contact, and it is realized business competitive bidding voice broadcast.
Four, platform to using taxi driver's mobile phone of client, is initiated the business competitive bidding and is invited, and is at first to set up the audio call contact.Startup of server ip voice administration module, detecting confirms that called taxi client end is in the net state of activation, initiation is called out the IP of taxi client end, by the ip voice administration module, set up the audio call path, while client automatic activation sound of mobile phone Play System, play service competitive bidding voice automatically.
Or platform initiates the business competitive bidding and invites for the taxi driver's who there is no to use and activate client mobile phone, is first to set up the audio call contact equally.server is opened configuration file, read called platform account number and GK address information, sending called party information to the GK that reads the address authenticates and route, if the RADIUS authentication center certification passes through, GK sends message to Platform Server, Platform Server passes through data base querying, the actual called phone number that the platform account number is corresponding returns to GK, GK carries out route according to actual called phone number, with the called GW(gateway that obtains) address turns back to server, server makes a call to called GW, the called GW address that system will obtain, by the soft switch signaling telecommunication public network PSTN of system, the PSTN of telecommunication public network system calls out the called phone number, set up the speech play contact after response, after key is listened in startup, mobile phone is reported business competitive bidding voice.
Five, in listening to process, because the business plan arrangement has conflict, abandon this competitive bidding business if any the driver, can select to close in advance and listen to.Or after complete, this is organized all drivers and all replys without order, and the platform expanded scope starts and searches and fill into the invitation new car.As in the invitation quantitative range of the time of setting or setting, do not have the driver to confirm order, platform is replied information to the passenger.The information of its reply is pre-edit, and platform replies to the passenger with the form of voice automatically.Purpose is reminding passengers, and informing does not temporarily have proper fit, whether again submits request to, perhaps selects other modes to realize the service needs.
Six, agree order if any car, confirm by platform requirement button.The confirmation of 3G mobile client is abandoned and the confirmation of complaint and non-3G mobile phone, abandons, and complains three keys, is that platform formerly arranges, and the function corresponding with platform is complementary.
Seven, Platform Server obtains a certain driver's order confirmation instruction, has just immediately interrupted the message voice to other drivers, and plays and inform the license number voice messaging of predetermined this business of competitive bidding.
Eight, after driver's button is confirmed, platform is set up the voice call contact to both sides automatically.
When all using client as driver and passenger, platform starts the ip voice administration module, initiates the IP of two-way client is called out, and by the ip voice administration module, sets up both sides' audio call path, allows both sides confirm competitive bidding Cheng Dan, perhaps links up and implements follow-up matters;
Non-3G mobile as working as the driver, the passenger uses client, or the driver uses client, when the passenger does not use client, platform starts the ip voice administration module, initiation is called out the IP of client, and simultaneously, platform is by the soft switch signaling telecommunication public network PSTN of system, call out the called phone number, set up voice contact after two-way response, allow both sides confirm competitive bidding Cheng Dan, perhaps link up and implement follow-up matters;
Or when both sides did not use client, platform was by the soft switch signaling telecommunication public network PSTN of system, and Double-directional back is dialed the number, and after response, both sides set up the voice call contact, allow both sides confirm competitive bidding Cheng Dan, perhaps linked up and implemented follow-up matters.
Nine, during the platform both sides of UNICOM voice channel, namely start accounting module.The platform service charging confirms that the taxi driver order begins to calculate.But be general by every single charge two yuan or various places subregion setting voluntarily, and supplement with money to the taxi driver and collect or bind mobile phone and collect.Whether impute to the passenger as for the driver, perhaps share separately half, can be decided in its sole discretion by the driver, or manage platform, or partitioned proxies, manager's professional etiquette again is fixed.
Ten, do not accept this as the passenger and be predetermined to be list, startup redials menu, and initiation demand is again called out.Platform Server obtains request signal, repeats above-mentioned flow process, again initiates the business competitive bidding.
In listening to process, or in linking up with passenger's voice, or the passenger just abandons by bus when not explaining the situation to the driver without reason as the driver, and the driver judges that the passenger has great malice; As the driver, the malice competition for orders occuring, there is no specific performance to passenger's service; Or the passenger is in the service execution process, judges that driver's service quality has major imperfections, can start on demand the complaint control, UNICOM's platform complaint management center, and platform enters complaint handling blacklist program.Access all information that database should the list business, link up incident fact with both sides, and render reason, judgement should give blacklist punishment, to the blacklist passenger, the blacklist driver is according to different situations, suspend the service of certain hour or number of times, and to database lock and the statistics of the certain number fine of driver etc.
In addition, platform can be implemented the positioning track fusion tracking to both sides' mobile phone, sets up scope of business trajectory coordinates figure.One guarantees the more thoughtful perfect of service, ensures both sides' safety, on service charging, the reliability of confirming judgement is arranged more also.
Description of drawings
Figure one is system business process figure of the present invention;
Figure two is system hardware and software principle module map of the present invention;
Figure three is that taxi of the present invention uses telephone system to call out schematic diagram;
Figure four is that taxi of the present invention uses IP client to call out schematic diagram.
Embodiment
Below pass through accompanying drawing, and in conjunction with the embodiments, furthermore bright, the present invention is based on structure and application that mobile communication and location technology realize the taxi services bidding platform.
1, when the passenger needs the taxi service, start the client of passenger's mobile phone 201, the IP call management module of Platform Server 203 obtains instruction, set up passenger's mobile phone 201 clients, voice contact passage with Platform Server 203, Platform Server 203 instruction voice edition recorded broadcast modules start, and initiate the speech-sound intelligent prompting to passenger's mobile phone 201 clients.
2, the passenger by the client of mobile phone 201, by the voice suggestion requirement of voice editor recorded broadcast module, tells the specific service demand item of platform oneself, comprises whereabouts, whether needs the load-carrying weight, can come and go hired car, could agree to share etc.
Here maliciously harass about the passenger, answer the difficult problem shown in non-, prior art, dialect local, colloquial expressions for various places, also do not have good technology to be filtered blockade, this can only leave local taxi driver for and is judged, complained after, transfer the database recording and check, do blacklist or title after identification and process.
3, platform voice edition recorded broadcast module with passenger's recording substance, is carried out as the forms such as the syllable intelligently filters of standard whether, and the certain standard flow process is set, and authenticates this section voice messaging invalid or effective; When platform filters authentication when invalid, the passenger is sent the prompting warning, can not make effective response as the passenger and revise, platform is judged malice, with denial of service, and starts blacklist to passenger's cell-phone number; After platform filters authentication effectively, will edit to competitive bidding driver's platform signal language and this section voice messaging, then the voice messaging after editing exists in platform database.
4, Platform Server 203 is by the location gateway, startup LBS210 positioning service center, the Geographical Coordinates Parameter of mensuration passenger mobile phone imports platform database, again take this parameter as the coordinate round dot, nearest around measuring, the non-blacklist of registering, and the 3G mobile client is in state of activation, or non-3G mobile is in the driver mobile phone 209 of opening state, press geographical coordinate and be recently principle, selected one group five to ten car is as the object of inviting the competitive bidding of participation business.
5, platform IP call management module starts, and to the driver mobile phone 209 that wherein uses client, initiates audio call; Or by platform RADIUS authentication center 204, gatekeeper GK205, router ROUTER206, gateway GW207 to telecommunication public network system 208, initiates other are not used the audio call of the driver mobile phone 209 of client.
6, use the driver mobile phone 209 of client, automatically play competitive bidding business voice, do not use the driver mobile phone 209 of client, need button just can listen to.
7, the driver listens to competitive bidding business voice, has a mind to obtain this business, starts mobile phone 209 acknowledgement keys, sends to platform and confirms instruction.
8, the instant competitive bidding speech play that stops of Platform Server 203, relay and point out this business of other drivers the voice messaging that the driver who has been XXX by license number is scheduled to.
9, after driver's button is confirmed, platform is set up the voice call contact to both sides automatically.When all using client as driver mobile phone 209 and passenger's mobile phone 201, platform starts the ip voice administration module, initiates the IP of two-way client is called out, by the ip voice administration module, set up both sides' audio call path, allow both sides confirm competitive bidding Cheng Dan, perhaps link up and implement follow-up matters.
Non-3G mobiles as working as driver mobile phone 209, passenger driver 201 uses client, or driver mobile phone 209 use clients, when passenger's mobile phone 201 does not use client, platform starts the ip voice administration module, initiation is called out the IP of client, and simultaneously, platform is by the soft switch signaling telecommunication public network PSTN208 of system, call out passenger's mobile phone 201, set up voice contact after two-way response, allow both sides confirm competitive bidding Cheng Dan, perhaps link up and implement follow-up matters.
Or when both sides do not use client, platform is by the soft switch signaling telecommunication public network PSTN208 of system, and two-way clawback driver mobile phone 209 and passenger's mobile phone 201 respond rear both sides and set up the voice call contact, allow both sides confirm competitive bidding Cheng Dan, perhaps link up and implement follow-up matters.
The present invention relates to an Internet of Things that is based upon on internet, mobile telecommunications network and location technology basis uses.Mainly be to provide the locating query to taxi and passenger, business is mated, and realizes a synthesis business platform of Service Management and service charge.This platform is introduced the concept of voice group call, has built a taxi services competitive bidding commerce services pattern, has so not only improved the reliability of business order, and greatly improved to passenger services accurately, respond fast.The user need not other hardware and drops into, and is simple and practical, reliable and stable.

Claims (4)

1. movement-based communication and location technology realize the platform of taxi services competitive bidding, be characterised in that by server host, gatekeeper GK, gateway GW, router ROUTER and be integrated into central control system, this central control system is by the location gateway, be connected with far-end positioning service center, by the Mobile IP network link, the 3G mobile communication contact of client is installed with passenger and taxi driver, by telecommunication public network PSTN, non-3G mobile communication contact with passenger and taxi driver comprises the steps:
The first, car side's application for registration service code is submitted the regulation complete data to and binds different at times business special issue mobile phones, and on the 3G mobile phone, client being installed; The passenger starts the 3G cell-phone customer terminal, or the webpage client, initiates the audio call to demand for services, or the passenger is with non-3G mobile phone, and by the mobile communication public network, call platform is unified business special issue externally, the audio call of initiation to demand for services;
The second, platform access calling request, server obtains request signal, if retrieval authentication passenger identity is during blacklist in database, platform sends the denial of service phonetic warning to the passenger, as passing through authentication, startup of server intelligent sound editor recorded broadcast module, the suggestion voice requirement that the guiding passenger arranges by platform, voice informing demand for services item is filtered this section recording of reduction, and is stored in platform database;
Three, platform startup positioning service center business module, measure passenger's mobile phone Geographical Coordinates Parameter, imports platform database;
Four, take passenger's Geographical Coordinates Parameter as the coordinate round dot, the positioning service center is satisfied the taxi of certain condition, and by other setting meanss such as nearest or VIP grades, is selected the competitive bidding of one group of car invitation participation business around measuring;
Five, platform wherein uses the taxi of 3G cell-phone customer terminal to this group, initiates the business competitive bidding is invited, and starts IP voice management module, the called net state of activation that is in is confirmed in detecting, initiation is called out the IP of client, and by IP voice management module, both sides set up the audio call path;
or platform does not wherein use the taxi of cell-phone customer terminal to this group, the competitive bidding of initiation business is invited, server is opened configuration file, read called platform account number and GK address information, sending called party information to the GK that reads the address authenticates and route, if RADIUS authentication center authenticate by, GK sends message to Platform Server, Platform Server passes through data base querying, the actual called phone number that the platform account number is corresponding returns to GK, GK carries out route according to actual called phone number, called GW (gateway) address that obtains is turned back to server, server makes a call to called GW, the called GW address that system will obtain, by the soft switch signaling telecommunication public network PSTN of system, the PSTN of telecommunication public network system calls out the called phone number, set up the voice call contact after response,
Six, 3G cell-phone customer terminal, the sound playing system that Activates Phone, the service informing voice after the playing platform editor and passenger's recording automatically; Other non-3G mobile phones start and to listen to key, listen to service informing voice and passenger's recording after the platform editor;
Seven, in listening to process, select to close in advance to listen to if any the driver, or after complete, this to be organized all drivers and all confirms order without button, platform enlarges coordinate range, starts to search and fill into the invitation new car; As setting the business hours or arranging to inviting in quantitative range, do not have driver's button to confirm order, platform is replied suggestion voice information to passenger's mobile phone terminal;
Eight, agree order if any car, confirm by platform requirement button;
Nine, platform obtains the order instruction, immediately interrupts the message voice, and broadcasts and turn competitive bidding and be predetermined to be single information of voice prompt;
Ten, platform is set up the voice call contact to both sides simultaneously, allow both sides confirm competitive bidding Cheng Dan, when driver and passenger use client, platform starts IP voice management module, detecting is confirmed at net state, initiation is called out the IP of two-way client, by IP voice management module, sets up both sides' path of conversing; Or when the driver be non-3G mobile phone, the passenger uses client, or the driver uses client, and when the passenger did not use client, platform started IP voice management module, detecting confirms that client is when the net state of activation, initiation is called out the IP of client, and simultaneously, platform is by the soft switch signaling telecommunication public network PSTN of system, call out another cell-phone telephone number, set up the conversation contact after two-way response; Or when both sides did not use client, platform was by the soft switch signaling telecommunication public network PSTN of system, and two-way clawback both sides telephone number is set up both sides' contact of conversing after response;
The 11, both sides' voice channel success UNICOM, platform is confirmed business Cheng Dan, starts accounting module, carries out the charging statistics to driver or passenger or both sides;
The 12, do not accept this booking list as the passenger, startup redials menu, and initiation demand is again called out;
The 13, platform obtains request signal, repeats above-mentioned flow process, again initiates the business competitive bidding;
The 14, as the driver in listening to process, in linking up with passenger's voice, or in process of service execution, judge that the passenger has great malice; As the driver, the malice competition for orders occuring, there is no specific performance to passenger's service, or the passenger is in the service execution process, judge that driver's service quality has major imperfections, start on request and complain control, UNICOM's platform complaint management center module, platform enters complaint handling blacklist program.
2. movement-based communication according to claim 1 and location technology realize the platform of taxi services competitive bidding, it is characterized in that described central control system, can share locator data and voice channel, and carrying out each other, the API interface extends expansion.
3. movement-based communication according to claim 1 and location technology realize the platform of taxi services competitive bidding, it is characterized in that the described taxi that satisfies certain condition of step the four, refer to that chartered 3G mobile phone is in open state, and the activation built in client, or chartered non-3G mobile phone is in open state.
4. movement-based communication according to claim 1 and location technology realize the platform of taxi services competitive bidding, it is characterized in that the described platform of step the 14 enters complaint handling blacklist program, refer to that platform is to the blacklist passenger, the driver suspends the service of certain hour or number of times, to database lock and the statistics of certain number fine of driver etc.
CN 201110161365 2011-06-16 2011-06-16 Platform for implementing competitive bidding of taxi services based on mobile communication and positioning technology Expired - Fee Related CN102196103B (en)

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