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AU2001236979A1 - Remote support messaging - Google Patents

Remote support messaging

Info

Publication number
AU2001236979A1
AU2001236979A1 AU2001236979A AU3697901A AU2001236979A1 AU 2001236979 A1 AU2001236979 A1 AU 2001236979A1 AU 2001236979 A AU2001236979 A AU 2001236979A AU 3697901 A AU3697901 A AU 3697901A AU 2001236979 A1 AU2001236979 A1 AU 2001236979A1
Authority
AU
Australia
Prior art keywords
remote support
support messaging
messaging
remote
support
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2001236979A
Inventor
Jed Mccaleb
Russell S. Rive
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Dell Marketing LP
Original Assignee
Everdream Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Everdream Corp filed Critical Everdream Corp
Publication of AU2001236979A1 publication Critical patent/AU2001236979A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q11/00Selecting arrangements for multiplex systems
    • H04Q11/04Selecting arrangements for multiplex systems for time-division multiplexing
    • H04Q11/0428Integrated services digital network, i.e. systems for transmission of different types of digitised signals, e.g. speech, data, telecentral, television signals
    • H04Q11/0435Details
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13093Personal computer, PC
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13103Memory
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13106Microprocessor, CPU
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13175Graphical user interface [GUI], WWW interface, visual indication
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13199Modem, modulation
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13204Protocols
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13209ISDN
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13298Local loop systems, access network
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13389LAN, internet

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Strategic Management (AREA)
  • Operations Research (AREA)
  • Game Theory and Decision Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Educational Administration (AREA)
  • Marketing (AREA)
  • Development Economics (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Information Transfer Between Computers (AREA)
AU2001236979A 2000-06-01 2001-02-13 Remote support messaging Abandoned AU2001236979A1 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US58666100A 2000-06-01 2000-06-01
US09586661 2000-06-01
PCT/US2001/004646 WO2001093626A1 (en) 2000-06-01 2001-02-13 Remote support messaging

Publications (1)

Publication Number Publication Date
AU2001236979A1 true AU2001236979A1 (en) 2001-12-11

Family

ID=24346643

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2001236979A Abandoned AU2001236979A1 (en) 2000-06-01 2001-02-13 Remote support messaging

Country Status (2)

Country Link
AU (1) AU2001236979A1 (en)
WO (1) WO2001093626A1 (en)

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5555244A (en) * 1994-05-19 1996-09-10 Integrated Network Corporation Scalable multimedia network
US6133912A (en) * 1998-05-04 2000-10-17 Montero; Frank J. Method of delivering information over a communication network

Also Published As

Publication number Publication date
WO2001093626A1 (en) 2001-12-06

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