Communication Studies and Public Relations

This study compares Generally Accepted Practices in Public Relations (VIII) survey results from Canada and the United States, with specific attention to areas of identity, brand, and marketing. Theoretically inspired by a desire for public relations excellence, this study employs descriptive statistical analysis methods to identify generally accepted practices that impact brand equity. As this is the first cross-border comparison of Generally Accepted Practices in Public Relations (GAP VIII) results in Canada and the United States, this study adds to the literature on public relations research and brand equity, highlights similarities and differences in generally accepted practices and places them within the broader context of public relations excellence and organizational success.

Presentation for GovMaker 2019
As part of the Economic Growth sessions, presented how to design change for success. This is part of a Masters Research Project analyzing six municipal transformations exercise in New Brunswick, Canada. The analysis reviewed the change methodologies used and the communication efforts undertaken as identified in their respective feasibility study. The transformative efforts that used a proven change management methodologies and maximized their citizen engagement through a variety of activities were more likely to reach a successful outcome.

Purpose–The purpose of this paper is to revisit the oft cited but as yet not operationalized Weick's sensemaking framework, in order to provide suggested ways forward. Development of a method based on Weick's sensemaking is suggested as a starting point for a heuristic that takes into account missing elements from his original model while operationalizing (critical) sensemaking as an analytical tool for understanding organizational events. Design/methodology/approach–Following the trajectory of sensemaking, the limitations of ...

Authors: Danielle Fuller, Senior Lecturer in Canadian Studies, Department of American and Canadian Studies, University of Birmingham 011441214146611 d.fuller@bham.ac.uk Dept. of Am & Cdn Studies University of Birmingham Edgbaston, Birmingham B15 2TT United Kingdom ...

Design/methodology/approach – The paper analyzes the process through which some talk is privileged in the organizational change process. The deconstruction of language used throughout this analysis highlights the relationship between sites of power and the ability to affect ...

In this chapter we discuss the value and application of feminist qualitative research to the study of workplace diversity. Broadly defined, qualitative research is characterized as a methodology designed to illicit insights into the meanings and understandings that people associate with social relationships and events (O'Neill, 1995). In contrast to quantitative methods, qualitative methods: focus on interpretation rather than quantification; an emphasis on subjectivity rather than objectivity; flexibility in the process of conducting research; an ...

ABSTRACT In this study we take a critical sensemaking approach to investigate organizational narratives of change at a Canadian community college to show how individuals make sense of the change process. In particular, we draw upon the property of plausibility to show how the president and CEO of the college legitimized the change narratives by drawing on rhetorical strategies of legitimation, which resonated with sensemakers in the organization. As plausibility is enhanced through legitimation, individuals in the organization become engaged in a sensemaking process, which resonates with their experiences and organizational identity. We contend that the organizational narratives constructed through this sensemaking process reflect a legitimation of plausible meaning. Plausibility emerges in this case study as a critical element in the sensemaking process, and highlights the importance of narrative practices of legitimation in sensemaking around organizational change.