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Mobile banking: a bibliometric analysis
This study aims to analyze the keywords related to mobile banking by focusing on its development between 2003 and 2023. To do so, a systematic...
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Investigating customers’ continuous trust towards mobile banking apps
Gaining continuous trust from mobile banking customers is a critical step in retaining customers for their usage of the provided services. The...
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Mobile banking adoption for financial inclusion: insights from rural West Bengal
Mobile banking is promoted as a powerful channel for reaching out to the masses for their banking needs, yet its adoption remains slow. Existing...
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What factors influence the usage of mobile banking among digital natives?
Digital technologies have emerged and are used to change the business model in many industries, including the financial sector. Many financial...
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Customer satisfaction analysis with Saudi Arabia mobile banking apps: a hybrid approach using text mining and predictive learning techniques
Mobile banking is becoming increasingly popular as a new means of delivering financial services, particularly in places where many people lack access...
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An investigation of selected UTAUT constructs and consumption values of Gen Z and Gen X for mobile banking services and behavioral intentions to facilitate the adoption of mobile apps
This study aims to analyze the impact of consumption values on the adoption of NBG’s mobile banking services and the role of customers’ motivation...
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Factors influencing continuance intention to use mobile banking: an extended expectation-confirmation model with moderating role of trust
This study explores the impacts of user adaptation and its antecedents, including perceived usefulness, self-efficacy, and subjective norm on...
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Why can’t we help but love mobile banking chatbots? Perspective of stimulus-organism-response
In mobile banking, the relationship between consumers and conversational artificial intelligence chatbots (CAIC) is a growing interest. This study...
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Understanding continuance intention of artificial intelligence (AI)-enabled mobile banking applications: an extension of AI characteristics to an expectation confirmation model
Artificial intelligence (AI) has been proven to be a disruptive financial technology in the context of mobile banking that can provide more practical...
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Unlocking Financial Inclusion Through ICT and Mobile Banking: A Knowledge-Based Analysis of Microfinance Institutions in Ghana
Microfinance institutions (MFIs) are critical in providing financial services to low-income individuals in developing countries, but challenges such...
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Advertising value and privacy concerns in mobile advertising: the case of SMS advertising in banking
In an increasingly mobile-centric world, how banks effectively engage consumers through mobile advertising is a pressing issue. This study aims to...
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Adoption of Mobile Banking Among Rural Customers
Banking is the backbone for the development of the country. The usage of banking have increased rapidly day by day among costumers. There is shift...
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Recognizing factors effecting the use of mobile banking apps through sentiment and thematic analysis on user reviews
We live in an age where the use of smart devices and Internet are redefining our community standards. Additionally, the pandemic Covid-19 enforced...
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Understanding the process of meanings, materials, and competencies in adoption of mobile banking
COVID-19 has changed the way people live, bank, shop, and work by moving them toward digitalization. It has also driven the trend toward a cashless...
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The effect of cashless payments on the internet and mobile banking
Some of the problems of cash transactions were the inconvenience of handling cash and the limited availability of banking services to facilitate cash...
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An empirical study on facilitators and inhibitors of adoption of mobile banking in India
Mobile banking liberates people from spatial and temporal constraints and delivers significant convenience but people are still hesitant to use...
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Antecedents of Mobile Banking Apps Adoption Among Consumers in Ghana
In this study, Ghanaian bank customers’ usage of mobile banking apps was investigated. A modified Technological Acceptance Model (TAM) paradigm...
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Determinants of the consumer’s adoption of the next-generation mobile payments and banking: a case study of the Bakong system
With technological advancement, the emergence of the Internet, e-commerce, and mobile phones, business operations, and financial transactions have...
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Mobile time banking on blockchain system development for community elderly care
This study aims to develop a mobile time-banking system on blockchain (MTBB), which can track service transaction records for community elderly care...
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Identifying People’s Faces in Smart Banking Systems Using Artificial Neural Networks
Due to the exponential rise of ICT technologies, the digital banking industry has made tremendous advancements in user-friendly, effective, and quick...
