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Mobile banking: a bibliometric analysis

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Abstract

This study aims to analyze the keywords related to mobile banking by focusing on its development between 2003 and 2023. To do so, a systematic bibliometric analysis is undertaken, for which, the screening of Scopus database was done to identify the publication (institutions, most-prolific authors, year-wise, countries-wise and most-cited papers). Additionally, keyword occurrence analysis was also done using the VOSviewer software. The results of the study indicate that there are worldwide trends and increased production that have resulted in various changes. One prominent topic that consistently emerges in relation to mobile banking across different time periods is mobile telecommunication technologies. Through the demonstration of the origination of major terminologies in mobile banking, notable shifts in the evolution of the field's terminological framework were discernible. Hence, it is imperative to investigate the progress in forthcoming decades, specifically the impact of recent global events on the evolution of mobile banking usage worldwide. Furthermore, the current study adds substantial value to the existing body of literature by presenting a conceptual framework that might guide future research endeavors. The framework offers researchers the potential to investigate the many study streams in forthcoming studies. The present study represents a novel contribution in terms of its methodology. A thorough examination of research databases, such as Scopus and Google Scholar, reveals a lack of published literature that comprehensively and extensively addresses the topic of mobile banking (m-banking) in a multi-period context, particularly in an applied manner. Moreover, the present study addresses this research gap by the implementation of a bibliometric analysis and content analysis.

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Source: Scopus database (https://www.scopus.com/results). Note: As of September 13, 2023

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Source: The authors (from Scopus database)

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Source: The authors (from Scopus database)

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Source: The authors (from Scopus database)

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Source: The authors (from Scopus database)

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Source: The authors (Scopus database)

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Authors and Affiliations

  1. Department of Business Management, HNB Garhwal Central University, Srinagar Garhwal, Uttarakhand, 246174, India

    Kamlesh Kohli, Monika Kashyap & Mahendra Babu Kuruva

  2. Department of Tourism Studies, School of Business Studies, Central University of Kerala, Kasargod, India

    Sunil Tiwari

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  1. Kamlesh Kohli
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  2. Monika Kashyap
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Correspondence to Sunil Tiwari.

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All authors have approved the manuscript title “RECAPITULATION OF SCHOLARLY RESEARCH ON MOBILE BANKING FROM 2003 TO 2021: A BIBLIOMETRIC ANALYSIS” and agree with its submission to this journal. The current work has not been published and is not under consideration for publication elsewhere. Moreover, there is no conflict of any interests for this study.

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Kohli, K., Kashyap, M., Kuruva, M.B. et al. Mobile banking: a bibliometric analysis. J Financ Serv Mark (2024). https://doi.org/10.1057/s41264-024-00267-7

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