don’t play through the browser, I downloaded the game, I just play and at some point the game just crashes and when I go into the game again my saves are gone...
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I mean, have you played other games made in Rpg Maker MZ that have a save feature? I don't mean a specific one but rather in general. Most of them allow you to save anywhere and it's the same save system used in this game.
Also, your problem with save files might have to do with the folder where you extracted the game. If you extracted it in a folder that requires administrator privileges, then that's probably why you can't save.
I see. So then, it's either related to your computer and Rpg Maker MZ itself, or maybe it has to do with the folders where you extract/install the games, which is a shame, and I'm afraid I wouldn't know the solution to this problem.
Don't worry, you didn't offend me! I hope you can fix your problem, since there are a lot of amazing Rpg Maker games on Itch that are totally worth it