Skip to main content

    Xenophon Koufteros

    Manufacturers compete in a complex and uncertain environment with growing global competition, changing and emerging markets, and increasing levels of manufacturing technology. Order winning hinges on their ability to achieve a set of... more
    Manufacturers compete in a complex and uncertain environment with growing global competition, changing and emerging markets, and increasing levels of manufacturing technology. Order winning hinges on their ability to achieve a set of competitive ...
    Case and industry studies have increased our understanding of time-base manufacturing and focused our attention on its key component practices. Despite important contributions by Blackburn (1991) and Stalk and Hout (1990), we lack a clear... more
    Case and industry studies have increased our understanding of time-base manufacturing and focused our attention on its key component practices. Despite important contributions by Blackburn (1991) and Stalk and Hout (1990), we lack a clear definition of time-based ...
    PurposeThis study aims to examine publications of supply chain management (SCM) researchers from across the world and maps the leadership role of authors and institutions based on how prolific they are in publishing and on network... more
    PurposeThis study aims to examine publications of supply chain management (SCM) researchers from across the world and maps the leadership role of authors and institutions based on how prolific they are in publishing and on network measures of centrality while accounting for the quality of the outlets that they publish in. It aims to inform stakeholders on who the leading SCM scholars are, their primary areas of SCM research, their publication profiles and the nature of their networks. It also identifies and informs on the leading SCM research institutions of the world and where leadership in specific areas of SCM research is emerging from.Design/methodology/approachBased on SCM papers appearing in a set of seven leading journals over the 15-year period of 2001-2015, publication scores and social network analysis measures of total degree centrality and Bonacich power centrality are used to identify the highest ranked agents in SCM research overall, as well as in some specific areas o...
    It is commonly acknowledged that a number of doctoral students will never complete their dissertation work or ever begin publishing in scholarly outlets. It is also commonly accepted that many doctoral students may graduate but will never... more
    It is commonly acknowledged that a number of doctoral students will never complete their dissertation work or ever begin publishing in scholarly outlets. It is also commonly accepted that many doctoral students may graduate but will never make it through either a midterm retention review or through a tenure and promotion review process. It is also common knowledge that a fair number of those individuals that eventually make tenure will cease publishing almost im-mediately thereafter. What motivates one to begin publishing and to continue to publish throughout their academic career? What factors might actually
    Supply chain security (SCS) breaches in the food supply chains are distressing respective firms across the globe. They also have the potential of inflicting pain on the society at large. Despite the abundance of practices that have been... more
    Supply chain security (SCS) breaches in the food supply chains are distressing respective firms across the globe. They also have the potential of inflicting pain on the society at large. Despite the abundance of practices that have been advocated to cope with SCS breaches, the literature lacks a conceptual taxonomy to organize them. Classifying practices into respective taxa can advance theory building and stimulate the testing of substantive hypotheses. Toward this end, we develop a taxonomy which conceptually rests on the human immune system and its attempts to protect the human body from pathogens. We deploy a metaphorical transfer process and postulate that SCS practices can be classified into four classes based on their intent: prevention, detection, reaction, and restoration. We then discuss the implications of the taxonomy and assert that our taxonomy can be exploited to a variety of domains in the realm of risk management.
    Purpose The authors argue that the supplier’s perspective in managing buyers using relationship commitment is incomplete. The primary reasons for incompleteness are that: the effects of the two types of relationship commitment (i.e.... more
    Purpose The authors argue that the supplier’s perspective in managing buyers using relationship commitment is incomplete. The primary reasons for incompleteness are that: the effects of the two types of relationship commitment (i.e. affective and continuance) on buyer behaviors (i.e. individualized consideration and opportunism) are largely ignored from a supplier’s perspective; there is quandary regarding the effects of the two relationship commitment types in a relationship, whether they are favorable or not; and there is also ambiguity regarding the conditions under which relationship commitment types might serve as effective relational governance mechanisms. The paper aims to discuss this issue. Design/methodology/approach The authors employ survey data obtained from 207 suppliers to test the hypotheses using structural equations modeling. Findings The authors extend contemporary knowledge on supplier relationship commitment by revealing that at high-levels of buyer-leverage, su...
    Supply chain security (SCS) breaches are torturing supply chains and they have the potential to inflict acute pain on society at large. To cope with such breaches, international bodies, nations, societies, industries, and leading firms... more
    Supply chain security (SCS) breaches are torturing supply chains and they have the potential to inflict acute pain on society at large. To cope with such breaches, international bodies, nations, societies, industries, and leading firms have instituted several countermeasures in the form of standards and respective practices. Identifying SCS practices suitable to a firm's specific needs from a laundry list of practices is a difficult task. Relying on the risk management literature and interactions with professionals, we categorize SCS management practices into four classes based on their intent—detection, prevention, response, and mitigation. We consider here their differences and their complementary effects. Our classification can be used to diagnose a firm's supply chain security status. Managers can benchmark their company against their peers using this classification. Equipped with such knowledge, managers, and organizations can ascertain specific gaps and undertake a targeted approach to bridge those gaps. Our results suggest that security-oriented practices have differential effects on SCS performance. We also found that firms who deploy practices in a more integrated approach realize better SCS performance. Thus, firms are advised to adopt the practices as a system to take advantage of the reinforcing characteristics of these practices on each other.
    Purpose With more than half of customer-experienced disruptions attributed to first-tier suppliers, supplier resilience (SRES) is fundamental to the resilience of the supply chain. However, little is known about the relational aspects... more
    Purpose With more than half of customer-experienced disruptions attributed to first-tier suppliers, supplier resilience (SRES) is fundamental to the resilience of the supply chain. However, little is known about the relational aspects that engender SRES, from the purview of the supplier. The purpose of this paper is to examine the explanatory role of suppliers’ relationship commitment dimensions (i.e. affective and continuance), which may foster SRES through customer benevolence. Moreover, the impact of customer benevolence on SRES is examined considering varying levels of industry dynamism. Design/methodology/approach Survey data from 207 manufacturing firms are utilized to test the hypotheses taking potential endogeneity issues into consideration. Findings Affective and continuance commitment induce customer benevolence, which furthers SRES. Specifically, affective commitment is the most potent approach to induce customer benevolence, while the dampening effect of industry dynamis...
    Despite the importance of supply chain security (SCS), there is significant variance regarding the level of deployment of SCS practices across firms and little is known about the efficacy of these practices. This study examines the role... more
    Despite the importance of supply chain security (SCS), there is significant variance regarding the level of deployment of SCS practices across firms and little is known about the efficacy of these practices. This study examines the role of external (coercive pressure) and internal (top management involvement) factors that potentially explain SCS practice deployment and its effect on SCS performance. It also examines the moderating role of organizational culture. In essence, this inquiry examines the role of external and internal forces in a context where organizational action is perhaps effectively mobilized only when both external and internal pressures are salient. Using data from 166 U.S. manufacturing firms, we found that the effects of coercive forces on SCS practice deployment are transmitted via top management involvement. In addition, the effect of top management involvement on SCS practice deployment is more salient for firms with high security‐oriented organizational culture, although a diminishing return was detected. SCS practice deployment was found to be strongly related to SCS performance. We discuss the theoretical contributions and managerial implications based on our findings.
    Purpose The purpose of this paper is to provide empirical evidence regarding the relationship between the level of comprehensiveness of a performance measurement system (PMS) and its respective organizational effectiveness. The extant... more
    Purpose The purpose of this paper is to provide empirical evidence regarding the relationship between the level of comprehensiveness of a performance measurement system (PMS) and its respective organizational effectiveness. The extant literature has highlighted that a PMS may successfully contribute to the implementation of the organizational strategy, with the balanced scorecard (BSC) serving as an exemplar of a strategy performance management tool and playing a primary role to this end. However, the reasons for the overall high rate of failure in the implementation of the BSC remain unexplained and, to date, little empirical research exists regarding the design of PMSs such as the BSC and its constituent elements. Design/methodology/approach Using a survey of 103 Italian managers, the paper advances a model describing a comprehensive BSC design, after identifying the key attributes from the performance management literature. Data were analyzed using cluster analysis and multiple r...
    ... provides not only a clear understanding of principles of model construction but also ... Bivariate linear regression; Multiple regression; Multiple classification analysis; Path analysis; Logit regression; ... Survival models... more
    ... provides not only a clear understanding of principles of model construction but also ... Bivariate linear regression; Multiple regression; Multiple classification analysis; Path analysis; Logit regression; ... Survival models (including proportional hazard models and hazard models with time ...
    Research Interests:
    Supply chain security (SCS) breaches (a form of sup6 ply chain risk) are distressing supply chains and they have the 7 potential to engender acute pain on the society at large. To coun8 teract such breaches, international bodies, nations,... more
    Supply chain security (SCS) breaches (a form of sup6 ply chain risk) are distressing supply chains and they have the 7 potential to engender acute pain on the society at large. To coun8 teract such breaches, international bodies, nations, societies, in9 dustries, and firms have instituted several countermeasures in the 10 form of standards and respective practices. Given that not all in11 cidences/breaches can be averted, the risk management literature 12 advocates that firms should adopt practices that can thwart inci13 dences/breaches and practices that can provide a swift response 14 once an incident/breach is detected in order to contain damages, 15 ease the pain, and restore operations. Resting on the risk man16 agement literature and interactions with professionals, we classify 17 SCS management practices into four categories based on their 18 intent (i.e., detection, prevention, response, and mitigation) and 19 operationalize each via multiple indicators. We then test the rel...
    Research Interests:
    The editors of Structural Equation Modeling acknowledge the extensive efforts and dedication made by the reviewers listed below. Their efforts have truly made this a quality journal. We thank you. ... Alan Acock, Oregon State University... more
    The editors of Structural Equation Modeling acknowledge the extensive efforts and dedication made by the reviewers listed below. Their efforts have truly made this a quality journal. We thank you. ... Alan Acock, Oregon State University James L. Arbuckle, Temple University ...
    Online piracy of copyrighted digital music has become rampant as Internet bandwidth and digital compression technologies have advanced. The music industry has suffered significant financial losses and has responded with lawsuits, although... more
    Online piracy of copyrighted digital music has become rampant as Internet bandwidth and digital compression technologies have advanced. The music industry has suffered significant financial losses and has responded with lawsuits, although online music piracy remains prevalent. This article developed a research model to study the determinants of individual intentions to commit online music piracy. The model was derived from
    Online piracy of copyrighted digital music has become rampant as Internet bandwidth and digital compression technologies have advanced. The music industry has suffered significant financial losses and has responded with lawsuits, although... more
    Online piracy of copyrighted digital music has become rampant as Internet bandwidth and digital compression technologies have advanced. The music industry has suffered significant financial losses and has responded with lawsuits, although online music piracy remains prevalent. This article developed a research model to study the determinants of individual intentions to commit online music piracy. The model was derived from
    This article develops a theoretical conceptualization of supply chain uncertainty, based on the foundation provided by contingency theory, classical organization theory, and information processing theory. We develop a theoretical analogy... more
    This article develops a theoretical conceptualization of supply chain uncertainty, based on the foundation provided by contingency theory, classical organization theory, and information processing theory. We develop a theoretical analogy between a supply chain and an organization , then highlight key differences, which leads us to hypothesize that there are three key types of supply chain uncertainty. Micro-level uncertainty is based on the variability of inputs to the technical core of a supply chain, corresponding to the traditional operationalization of uncertainty in the supply chain and operations management literature. Meso-level uncertainty is the lack of information needed by a supply chain member, corresponding to the information processing theory perspective. This is often due to the conflicting pressures of differentiation and interdependence in a supply chain, where members may withhold information that they feel could compromise their interests. Macro-level uncertainty, based on the equivocality construct, is related to unclear and ambiguous situations faced by supply chain members in rapidly changing external environments. We propose that all three types of uncertainty coexist in a supply chain and may interact with each other. Based on contingency the-ory's focus on alignment of process and structure with the environment, we test the relationship among supply chain integration (process), central-ization, formalization and flatness (organization structure) and the dimensions of uncertainty (environment). Hypotheses are tested using hierarchical regression on data collected from 339 globally distributed manufacturing plants. It reveals that, as hypothesized, micro-level and meso-level uncertainty are positively related to SCI and that macro-level uncertainty is inversely related to it. The organization structure variables of centralization and formalization had a moderating effect, strengthening or reducing the main effects of uncertainty. The results are discussed in terms of their consistency with the theoretical foundation, implications for decision makers facing supply chain uncertainty and future research opportunities.
    Research Interests:
    Design/methodology/approach – Survey data from 437 individuals and a hierarchical approach to structural equation modeling are used to systematically evaluate four alternative measurement models. A second-order measurement model of... more
    Design/methodology/approach – Survey data from 437 individuals and a hierarchical approach to structural equation modeling are used to systematically evaluate four alternative measurement models. A second-order measurement model of personal touch appeared to represent ...
    tPerformance measurement (PM) systems have been popularized over the last 20 years and the oper-ations management literature is replete with discussion of metrics and measurement systems. Yet, acomprehensive nomological network relating... more
    tPerformance measurement (PM) systems have been popularized over the last 20 years and the oper-ations management literature is replete with discussion of metrics and measurement systems. Yet, acomprehensive nomological network relating types of PM system uses to organizational capabilitiesand performance is lacking. Furthermore, there is scant empirical evidence attesting to the explanatoryefficacy of PM systems as it relates to organizational performance. We view PM system uses throughthe lenses of the Resource Orchestration Theory (ROT) and explore specific relationships of underlyingvariables by relying on the Organizational Information Processing Theory (OIPT). Resting on the extantliterature, we identify two types of uses which include Diagnostic Use (the review of critical performancevariables in order to maintain, alter, or justify patterns in an organizational activity) and interactive use (aforward-looking activity exemplified by active and frequent involvement of top management envision-ing new ways to orchestrate organizational resources for competitive advantage) and relate them alongwith their interaction (i.e., dynamic tension) to organizational capabilities. We further link capabilities totarget performance, which subsequently impacts organizational performance (operationalized throughboth perceptual and objective financial performance measures). The nomological network is tested via across sectional study (386 Italian firms) while the efficacy of PM systems to explain organizational perfor-mance is examined by using longitudinal panel data approaches over a 10 year period. There is sufficientevidence to suggest that the use of PM systems leads to improved capabilities, which then impact per-formance. Contrary to the extant literature, however, we discovered that Diagnostic Use appears to bethe most constructive explanatory variable for capabilities. On the other hand, in light of a longitudi-nal study, we also uncovered that Diagnostic Use experienced depreciating returns as far as objectivefinancial measures are concerned. Also, when high levels of Diagnostic Use were coupled with low lev-els of Interactive Use, they produced the lowest levels of organizational capabilities. Conversely, highlevels of both types of PM system use generated extraordinary high levels of capabilities. There is suf-ficient evidence to suggest that organizations cannot rely merely on Diagnostic Use of PM systems. Wealso learned that the effects of PM systems (measured via adaptation) fade unless high learning ratesare applied. We offer detailed recommendations for future research which have theoretical as well asempirical implications.
    Research Interests:
    Research Interests:
    Page 1. Kuwait Chapter of Arabian Journal of Business and Management Review Vol. 1, No.1; September 2011 51 THE RELATIONSHIP BETWEEN ORGANIZATIONAL STRUCTURE AND EMPLOYEES' EMPOWERMENT IN ...
    ABSTRACT Performance across several dimensions such as delivery, quality, and product innovation is critical for the well being of organizations. While empirical research has examined the impact of various product development strategies... more
    ABSTRACT Performance across several dimensions such as delivery, quality, and product innovation is critical for the well being of organizations. While empirical research has examined the impact of various product development strategies and routines on performance variables, the understanding of the relationships is still incomplete. In essence, the effects on performance are typically viewed as direct and straightforward. We argue instead that the effects of product development strategies on performance are mediated by manufacturing practices. Relying primarily on the dynamic capabilities perspective, this research links some of the most salient product development approaches (i.e., platform products and concurrent engineering) and manufacturing practices (i.e. cellular manufacturing, setup improvement practices) and examines their effects on performance. The findings are based on a sample of 214 US manufacturers. The results suggest that manufacturing practices do play an indispensable role in realizing the value of product development practices.
    ABSTRACT

    And 31 more