Papers by M. Monnickendam
Social Work Research, 2005
The authors examined the thinking processes in the use of a decision support system (DSS) by soci... more The authors examined the thinking processes in the use of a decision support system (DSS) by social workers in a human services agency to determine whether they used the system to improve their case reasoning. Information was obtained from in-depth interviews with ...
Social Indicators Research, 2007
JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, a... more JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact
Journal of Social Work Education, 2009
Administration in Social Work, 1994
Поиск в библиотеке, Расширенный поиск. ...
Journal of Social Service Research, 2005
ABSTRACT. This study employs Joshi's equity implementation the-ory to examine acceptan... more ABSTRACT. This study employs Joshi's equity implementation the-ory to examine acceptance of computerization among 272 human service workers in three large, public social service agencies in Israel. This theory holds that worker acceptance of computer technology is contingent ...
British Journal of Social Work, 2010
... During those years, the profession in Israel leaned more to the social than to the psychologi... more ... During those years, the profession in Israel leaned more to the social than to the psychological ... and the urgent nature of client problems, and the contradictions between their perception of social ... This was reflected in their narrative when discussing poverty as a social issue, as if ...
International Social Work, 1993
Computers in Human Behavior, 1996
... All rights reserved 07475632 96 15.00 + .00 07475632(95)000232 The Graphical Case Record: An ... more ... All rights reserved 07475632 96 15.00 + .00 07475632(95)000232 The Graphical Case Record: An Interface Congruent With Professional Work Style Menachem Monnickendam School of Social Work, BarI an University Hanan Yaniv KnoW Development Group in Education ...

Human service management needs to pinpoint the areas in which to concentrate computer implementat... more Human service management needs to pinpoint the areas in which to concentrate computer implementation efforts in order to achieve maximum satisfaction with new systems. This study sought to identify the most salient factors affecting user satisfaction in management and client oriented computer systems in human services. Along with commonly used factors to assess user computer satisfaction (UCS), congruence with human service norms was added. UCS was evaluated in newly implemented computer systems in four human services. Two had introduced management oriented systems and two had introduced client oriented systems (N = 517). Hierarchical regression was conducted to assess the relative effects of four classes of variable (user, environmental, process, and system), on UCS. Contrary to expectations, results show that the two types of system were analogous with respect to contributing variables to UCS. Preparedness, importance to management, integration, usefulness, and technical support best predict UCS. Moreover, the systems did not differ with respect to congruence with human service norms, and this variable did not load on the regression. A discussion of the implications of these findings for implementation theory and human service management concludes the paper.
Social Work Research, 2005
The authors examined the thinking processes in the use of a decision support system (DSS) by soci... more The authors examined the thinking processes in the use of a decision support system (DSS) by social workers in a human services agency to determine whether they used the system to improve their case reasoning. Information was obtained from in-depth interviews with ...
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Papers by M. Monnickendam