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The CEO's Guide to Retirement
Leadership & Managing People Digital ArticleDon't just golf - become a mentor. -
Communicating Your Succession Plan with Customers, Clients, and Shareholders
Leadership & Managing People Digital ArticleWhen you're a CEO, questions about your retirement are unavoidable. -
It's Time for a New Partnership Between Labor and Management
Leadership & Managing People Digital ArticleAnd it's already happening at Southwest Airlines. -
The Cost of Combining the CEO and Chairman Roles
Leadership & Managing People Digital ArticleWhat the research says. -
Every Employee Should Have Access to Paid Parental Leave
Gender Big IdeaReddit cofounder Alexis Ohanian on fighting for — and taking — paternity leave -
Women in the Workplace: A Research Roundup
Compensation and benefits Magazine ArticleWe all expect to be judged on our merits at work—to be recognized for our accomplishments and our unique talents, insights, and efforts. But does that actually happen? A variety of recent research by business, psychology, and sociology scholars offers a window into women’s collective experiences in the workplace, confirming some intuitive notions (that men […] -
How to Pay Your Sales Force
Motivating people Magazine ArticleUsing the results of a survey of 380 companies in 34 industries, this author examines three basic types of compensation plans: salary, commission, and combination (salary plus commission). Most companies in the study favored a combination plan, but such plans have some disadvantages to offset their obvious attractiveness. The author sets out the possible reasons […] -
Empowerment or Else
Labor Magazine ArticleA manager has to force change. My role was to make people change at a faster pace than they would ever have chosen. -
The "Wages Are Skyrocketing" Narrative Is False
Organizational Development Digital ArticleAnecdotal evidence is at odds with the data. -
The Obstacles to Creating Good Jobs
Finance & Accounting SpotlightThe conventional wisdom in retail and other low-margin service industries has been that bad frontline jobs-with low pay, unpredictable schedules, and... -
When Unequal Pay Is Actually Fair
Leadership & Managing People Digital ArticlePaying top performers more improves performance. -
The Surprising Economics of a “People Business”
Financial analysis Magazine ArticlePeople-intensive companies and business units ought to be managed and measured in ways that reflect their unique economics. Some standard practices can lead you dangerously astray. -
Growing Pains (HBR Case Study and Commentary)
Organizational Development Magazine ArticleCyrus Maher, CEO of Waterway Industries, thinks he may be facing a human resources problem. Lee Carter is a relatively new employee whose high-powered... -
What Counts Most in Motivating Your Sales Force?
Motivating people Magazine ArticleFor decades the difficulty of motivating salespeople has been frustrating sales and marketing managers. To the most effective ones, two things are clear: one, the job is difficult; two, there is no one simple solution. Believing that “good salespeople are born, not made,” many managers recognize that recruiting is important. Others holding that “if you […] -
What Health Consumers Want
Organizational Development Magazine ArticleConsumers of health care constitute a highly diverse market, but the idea that companies might segment customers and profit by addressing their varied... -
Trouble with the Curve? Why Microsoft is Ditching Stack Rankings
Organizational Development Digital ArticleThe problem with common performance ratings. -
What PwC Learned from Its Policy of Flexible Work for Everyone
Flex time Digital ArticleWorking parents aren’t the only ones who need flex time. -
Supporting Your Team's Mental Health After a Violent News Event
Leadership & Managing People Digital ArticleFive strategies for managers. -
The Life Cycle of CEO Compensation
Organizational Development Magazine ArticleNew research refines a theory from the 1990s, demonstrating that equity pay can both encourage and discourage executive risk taking. It depends on the... -
How to Handle Losing a Major Client
Sales & Marketing Digital ArticleDon't panic, and other advice.
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Ponce de Leon: Confidential Instructions for Poppie Santoni, Director
Leadership & Managing People Case Study8.95View Details Ponce de Leon (POL) is a four-party negotiation exercise in which a film studio is trying to sign a major actress to star in an upcoming movie. The negotiation... -
Acquisition of Hummer: M&A Challenges Faced by Chinese Companies Overseas
Leadership & Managing People Case Study11.95View Details In June 2009, Sichuan Tengzhong Heavy Industrial Machinery Company Limited ("Tengzhong"), a little-known manufacturer of construction machinery and special-use... -
Motor City: A Disruptive Business Model (A)
Finance & Accounting Case Study11.95View Details This case is appropriate for teaching in entrepreneurship, strategy, marketing, and finance courses. Motor City is the business brainchild of an absentee... -
Magazine Luiza: Building a Retail Model of "Courting the Poor"
Technology & Operations Case Study11.95View Details Describes the innovative retail model of the Brazilian firm Magazine Luiza. Magazine Luiza enables low-income consumer credit by applying a flexible and... -
The New Pay Plan: Summertime and the Livin's Not Easy!
Organizational Development Case Study11.95View Details Dr. Fred Carroll, a professor at Regency State, a large university in the Southeast, stopped in to talk to his department chairman, Dr. Ken Winston, about... -
Sears Auto Centers (A)
Leadership & Managing People Case Study11.95View Details The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for... -
Continental Airlines: The Go Forward Plan
Leadership & Managing People Case Study11.95View Details In 1994, CEO Gordon Bethune inherited an airline on the brink of its third bankruptcy. The case describes his turnaround plan, focusing on (a) the goal... -
Adam Baxter Co./Local 190: 1978 Negotiation, Baxter Management Confidential Information
Strategy & Execution Case Study8.95View Details Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned... -
The Opioid Settlement and Controversy Over CEO Pay at AmerisourceBergen
Leadership & Managing People Case Study11.95View Details In 2020, AmerisourceBergen Corporation, a Fortune 50 company in the drug distribution industry, agreed to settle thousands of lawsuits filed nationwide... -
Jim Sawyer (C)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Y2K: The Bug that Failed to Bite
Strategy & Execution Case Study11.95View Details The case is a unique insight into the preparation to avoid the Y2K bug striking at the world economy's financial nerve centre. It tells the real story... -
Kansas City Zephyrs Baseball Club, Inc.
Finance & Accounting Case Study11.95View Details Describes a dispute between the owners of the major league baseball teams and the players' union about the profitability of the baseball teams. The issue... -
Wells Fargo: Solar Energy for Los Angeles Branches (A)
Leadership & Managing People Case Study11.95View Details In the first part of a two-part case, a strategic finance manager at Wells Fargo with experience installing solar panel systems on bank branches crunches... -
Brainard, Bennis & Farrell (B)
Leadership & Managing People Case Study5.00View Details Brainard, Bennis and Farrel is a short case designed to explore the challenge of establishing appropriate compensation from a general management/CEO perspective.... -
Marriott Corp.: The Cost of Capital
Finance & Accounting Case Study11.95View Details Presents recommendations for hurdle rates of Marriott's divisions to select by discounting appropriate cash flows by the appropriate hurdle rate for each... -
Wetherill Associates, Inc.
Organizational Development Case Study11.95View Details Top managers of Wetherill Associates, Inc., a small, privately held distributor of electrical parts to the automotive aftermarket, are considering whether... -
Ockham Technologies: Living on the Razor's Edge
Innovation & Entrepreneurship Case Study11.95View Details Describes the issues facing a founder-CEO regarding building a board of directors, assembling an executive team, managing tension between co-founders,... -
Merchandising at Nine West Retail Stores
Technology & Operations Case Study11.95View Details Describes the merchandising decision process (organization, structure, and incentives) at Nine West retail stores, a large footwear retailer in the United... -
HBR's 10 Must Reads on Performance Management (with bonus article "Reinventing Performance Management" by Marcus Buckingham and Ashley Goodall)
24.95View Details Performance management is changing. Adapt your approach along with it. For decades, performance management has been seen as an annual chore by managers...
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The CEO's Guide to Retirement
Leadership & Managing People Digital ArticleDon't just golf - become a mentor. -
Communicating Your Succession Plan with Customers, Clients, and Shareholders
Leadership & Managing People Digital ArticleWhen you're a CEO, questions about your retirement are unavoidable. -
It's Time for a New Partnership Between Labor and Management
Leadership & Managing People Digital ArticleAnd it's already happening at Southwest Airlines. -
The Cost of Combining the CEO and Chairman Roles
Leadership & Managing People Digital ArticleWhat the research says. -
Surviving the Workquake
Management Digital ArticleWhy dealing with turnover requires understanding how the traditional foundation of the workplace has been cracked by a seismic shift in the employer-employee... -
Every Employee Should Have Access to Paid Parental Leave
Gender Big IdeaReddit cofounder Alexis Ohanian on fighting for — and taking — paternity leave -
Ponce de Leon: Confidential Instructions for Poppie Santoni, Director
Leadership & Managing People Case Study8.95View Details Ponce de Leon (POL) is a four-party negotiation exercise in which a film studio is trying to sign a major actress to star in an upcoming movie. The negotiation... -
Acquisition of Hummer: M&A Challenges Faced by Chinese Companies Overseas
Leadership & Managing People Case Study11.95View Details In June 2009, Sichuan Tengzhong Heavy Industrial Machinery Company Limited ("Tengzhong"), a little-known manufacturer of construction machinery and special-use... -
Women in the Workplace: A Research Roundup
Compensation and benefits Magazine ArticleWe all expect to be judged on our merits at work—to be recognized for our accomplishments and our unique talents, insights, and efforts. But does that actually happen? A variety of recent research by business, psychology, and sociology scholars offers a window into women’s collective experiences in the workplace, confirming some intuitive notions (that men […] -
Motor City: A Disruptive Business Model (A)
Finance & Accounting Case Study11.95View Details This case is appropriate for teaching in entrepreneurship, strategy, marketing, and finance courses. Motor City is the business brainchild of an absentee...