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Health Systems Need to Completely Reassess How They Manage Costs
Finance & Accounting Digital ArticleOperating margins decreased by 39% from 2015 to 2017. -
Put Employees at the Center of Your Post-Pandemic Digital Strategy
Change management Digital ArticleLosing talent is your number one risk. -
The Value of Digital Transformation
Technology & Operations Digital ArticleA team at McKinsey tracked the performance of 80 banks over four years to identify exactly how their transformation efforts paid off - and how others... -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
Email and Calendar Data Are Helping Firms Understand How Employees Work
Change management Digital ArticleAnd making reorgs more effective. -
Giving Up the CEO Seat
Leadership & Managing People Magazine ArticleThe CEO and cofounder of Seventh Generation, a maker of environmentally responsible household and personal care products, describes how he came to realize... -
The Key to Change Is Middle Management
Leadership & Managing People Digital ArticleResearch shows the traits that make them successful. -
The BlackBerry Can Be Saved
Change management Digital ArticleConsumers are hanging up on BlackBerry in droves as they are lured to sexier and sleeker smartphones and tablets. The depth of the challenges facing BlackBerry’s maker, Research in Motion (RIM), are illustrated by its stock price free-fall of more than 80% during the past two years and lower-than-expected BlackBerry sales. BlackBerry’s rise and fall […] -
Companyism and Do More Better
Competitive strategy Magazine ArticleImagine yourself solving an arithmetic problem with the top managers of a leading Japanese automobile company. As a group, Japanese producers already export 2.3 million passenger vehicles a year to the United States. They are also building capacity for an additional 2.5 million vehicles in North America. You remind your friends across the table that […] -
How Leaders Get in the Way of Organizational Change
Business management Digital ArticleThree common mistakes to avoid. -
Do You Pass the Leadership Test?
Leadership & Managing People Digital ArticleThe true mark of a leader is the willingness to stick with a bold course of action - an unconventional business strategy, a unique product-development... -
HBR Case Study: Overpromoted and Over His Head
Change management Magazine ArticleDan Sestak has had an impressive career at packaged-foods giant NutriSelect. But with his latest promotion, has he bitten off more than he can chew? -
Empowerment or Else
Labor Magazine ArticleA manager has to force change. My role was to make people change at a faster pace than they would ever have chosen. -
Digital Doesn’t Have to Be Disruptive
Change management Magazine ArticleThe best results can come from adaptation rather than reinvention. -
Why Change Programs Don’t Produce Change
Organizational culture Magazine ArticleEffective corporate renewal starts at the bottom, through informal efforts to solve business problems. -
Managing for the Next Big Thing: An Interview with EMC's Michael Ruettgers
Leadership & Managing People Magazine ArticleIn this HBR interview, CEO Michael Ruettgers speaks in detail about the managerial practices that have allowed EMC to anticipate and exploit disruptive... -
Welcome Aboard (But Don't Change a Thing) (HBR Case Study)
Leadership & Managing People Magazine ArticleCheryl Hailstrom, the CEO of Lakeland Wonders, a manufacturer of high-quality wooden toys, is the first person outside the Swensen family to hold the... -
How Corporate Values Get Hijacked and Misused
Organizational Development Digital ArticleIt leads to cynical employees and low morale. -
Gender Initiatives Are Culture Change Initiatives
Global Business Digital ArticleAt least, the successful ones are. -
Deep Change: How Operational Innovation Can Transform Your Company (HBR OnPoint Enhanced Edition)
Technology & Operations Magazine ArticleBreakthrough innovations--not just steady improvements--in operations can destroy competitors and shake up entire industries. Just look at Dell, Toyota,...
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Killing the Pager at ZSFG
Management Case Study11.95View Details This case is about organizational change and technology. It follows the efforts of one physician as they try to move their department past using the pager,... -
LIXIL Group Corporation: Building a New Company in an Old Industry
Organizational Development Case Study11.95View Details In the spring of 2018, Kinya Seto, president and CEO of LIXIL Group Corporation, a major housing and building products and services company, called a... -
Marriott Corp.
Finance & Accounting Case Study11.95View Details Marriott is considering the repurchase of ten million shares. This is apparently at odds with the financial policies that the Board of Directors passed... -
Unilever International 3.0: Scaling the White Spaces Venturing Effort
Strategy & Execution Case Study11.95View Details By 2020, Umesh Shah could rightly be proud of what he and his team had accomplished over the last eight years to capture white space consumers, i.e. those... -
Nestle's Globe Program (A): The Early Months
Global Business Case Study11.95View Details Chris Johnson has been given the task of initiating and managing the world's largest SAP rollout. The scope is global, the time frame for completion is... -
Alfa Laval Agri (A): Keeping Leadership in the Dairy Industry
Strategy & Execution Case Study11.95View Details This series of three cases shows how a newly appointed manager, with support of the parent company helps an MNC in the dairy industry renew and strengthen... -
Enron Development Corp.: The Dabhol Power Project in Maharashtra, India (B)
Global Business Case Study5.00View Details A new administration/government takes power in a state in India and cancels a power project agreed upon/created by the previous state government and an... -
EmQuest: Travel Distribution in the Digital Era
Technology & Operations Case Study11.95View Details EmQuest, Emirates Group's travel distribution company, must decide what to do with its contract with the global distribution system it uses, Sabre. Since... -
Resilience in Business
Leadership & Managing People Case Study11.95View Details What is resilience, and how is a company's resilience measured? Scholars define organizational resilience as the ability to not only survive a hardship,... -
Christina Gold Leading Change at Western Union
Organizational Development Case Study11.95View Details The chief executive officer of Western Union had just begun implementing a new organization structure. Changing the structure sent a clear message about... -
RBC: Transforming Transformation (B)
Organizational Development Case Study5.00View Details Historically, personal and commercial banks (P&CB) maintained long relationships with their clients who tended to do most if not all of their banking... -
Rodamas Group: Designing Strategies for Changing Realities in Emerging Economies
Global Business Case Study11.95View Details The case narrates the story of the Rodamas Group, owned by the ethnic Chinese Tan family in Indonesia. The company started as a trading firm in 1951 and,... -
Donna Dubinsky and Apple Computer, Inc. (A)
Leadership & Managing People Case Study11.95View Details Describes a major conflict within Apple Computer in 1985 over control of product distribution. The founder and chairman, Steve Jobs, proposed a new distribution... -
DDB Mudra Group: Transformative Growth
Strategy & Execution Case Study11.95View Details The case traces the evolution of the advertising firm DDB Mudra from its founding as an independent "Indian" agency to its current position of being the... -
Creativity and Innovation in Organizations
Innovation & Entrepreneurship Case Study8.95View Details Creativity, the production of new and useful ideas by individuals or teams, can appear in many forms and many functions within firms of all kinds--from... -
Zoom: Pivoting to Serve the Surge of COVID-19 Users (B)
Leadership & Managing People Case Study5.00View Details In January 2020, when the first case of COVID-19 was confirmed in the United States, American business leaders were only beginning to understand the potential... -
INTARTIC: Riding the IoT Wave to a Service Model
Technology & Operations Case Study11.95View Details Intartic, an Indian mobile accessories manufacturer was incorporated in 2015 by two ex-colleagues from Nokia who sought to explore the mobile phone accessory... -
JetBlue Airways: A New Beginning
Leadership & Managing People Case Study11.95View Details JetBlue Airways grew rapidly from its founding in 2000, focusing on providing low-cost service to previously underserved cities, while giving passengers... -
AXA Way: The Pursuit of Excellence Through Quality of Service
Global Business Case Study11.95View Details By 2005, AXA had become one of the world's largest and most successful insurance companies, but Claude Brunet, Member of the Management Board, in charge... -
AGENTS.inc: Pathways to Growth at an AI Startup
Management Case Study11.95View Details The case describes the history of AGENTS.inc. Despite being a small startup, with only four employees, that had never had a funding round, the company...
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Killing the Pager at ZSFG
Management Case Study11.95View Details This case is about organizational change and technology. It follows the efforts of one physician as they try to move their department past using the pager,... -
LIXIL Group Corporation: Building a New Company in an Old Industry
Organizational Development Case Study11.95View Details In the spring of 2018, Kinya Seto, president and CEO of LIXIL Group Corporation, a major housing and building products and services company, called a... -
Health Systems Need to Completely Reassess How They Manage Costs
Finance & Accounting Digital ArticleOperating margins decreased by 39% from 2015 to 2017. -
Put Employees at the Center of Your Post-Pandemic Digital Strategy
Change management Digital ArticleLosing talent is your number one risk. -
Marriott Corp.
Finance & Accounting Case Study11.95View Details Marriott is considering the repurchase of ten million shares. This is apparently at odds with the financial policies that the Board of Directors passed... -
Unilever International 3.0: Scaling the White Spaces Venturing Effort
Strategy & Execution Case Study11.95View Details By 2020, Umesh Shah could rightly be proud of what he and his team had accomplished over the last eight years to capture white space consumers, i.e. those... -
The Value of Digital Transformation
Technology & Operations Digital ArticleA team at McKinsey tracked the performance of 80 banks over four years to identify exactly how their transformation efforts paid off - and how others... -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
Email and Calendar Data Are Helping Firms Understand How Employees Work
Change management Digital ArticleAnd making reorgs more effective. -
Giving Up the CEO Seat
Leadership & Managing People Magazine ArticleThe CEO and cofounder of Seventh Generation, a maker of environmentally responsible household and personal care products, describes how he came to realize...