Abstract
Operators in closed-circuit television (CCTV) control rooms have to monitor large sets of video feeds coming from an ever increasing number of cameras. To assist these operators in their demanding day-to-day tasks, AI-driven support systems accompanied by user-centric interfaces are being developed. However, prototyping these support systems and testing them in operative control rooms can be a challenge. Therefore, in this paper, we present a virtual reality (VR) control room which can be used to investigate the effects of existing and future support systems on operators’ performance and behaviour in a fully controlled environment. Important assets of this VR control room include the possibility to subject operators to different levels of cognitive load and to monitor their cognitive-affective states using not only subjective but also behavioural and physiological techniques.
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De Bruyne, J. et al. (2021). Smooth Operator. In: Stephanidis, C., Antona, M., Ntoa, S. (eds) HCI International 2021 - Posters. HCII 2021. Communications in Computer and Information Science, vol 1420. Springer, Cham. https://doi.org/10.1007/978-3-030-78642-7_31
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DOI: https://doi.org/10.1007/978-3-030-78642-7_31
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