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Showing posts with label v-CloudSherpas. Show all posts
Showing posts with label v-CloudSherpas. Show all posts

Monday, September 14, 2009

Cloud Sherpas and Richline Group







Cloud Sherpas is a cloud computing systems integrator and application developer. As a Google Apps Authorized Reseller, Cloud Sherpas helps organizations leverage Google Apps and Google App Engine to dramatically reduce IT expenses. The company delivers deployment, change management, support and development services to commercial, enterprise and educational institutions seeking to adopt cloud computing.

Richline Group, Inc. is the USA’s foremost Fine Jewelry Manufacturer and the largest importer of Gold Jewelry. A wholly-owned subsidiary of Berkshire Hathaway Inc.,the Richline Group was formed in 2007, consisting of the combined operations of Bel-Oro International and Aurafin LLC. Headquartered in New York, the company has globally expanded and acquired other major brands and retailers into its portfolio.

Challenge

As the company thrived, Richline Group acquired a number of smaller businesses in order to grow its customer base and generate more revenue. With the positive growth, however, emerged a bottom-line dilemma. Some of the larger acquisitions ran on rather sizeable IT infrastructures, and Richline Group eventually found itself using four major servers in three different states: New York, Florida, and Rhode Island. Thus, Richline Group began to experience setbacks in both operational efficiency and costs.

The most obvious hindrance was the existence of four different server infrastructures,
especially since each server had belonged to once-autonomous companies. Not surprisingly, each server had had its own unique settings, directory tree structures, etc. As a result, one of Richline's biggest problems was that its employees found it increasingly difficult to communicate with each other. Secondly, Richline Group wanted to cut costs, but building a new, larger network infrastructure to connect all four systems was estimated to be an even costlier undertaking.

Solution
Richline Group and Cloud Sherpas decided to consolidate Richline's
750 Outlook users from four different Microsoft Exchange servers to one, simplified solution via Google Apps in order to reduce costs and streamline management. The project required extensive planning, management, and coordination from both Cloud Sherpas and Richline Group management to align all the people responsible for managing the separate infrastructures. Cloud Sherpas also implemented some of Google's provided tools, such as the Google Apps Directory Sync, to successfully collapse the four separate entities into one cohesive, more efficient unit.

Results
As a manufacturer and distributor of precious metal
jewelry products that are sold at thousands of outlets across the world, Richline Group knew better than anyone that its core business was not in the maintenance of a progressively complex IT system. After all, the top-line growth from successful acquisitions needs to be supplemented by decreased costs and increased efficiencies which was accomplished with the implementation of Google Apps. Martin Leidich, Network Manager of Richline Group, put it best when he said, "In collapsing four independent IT infrastructures into one reliable source with Google Apps, Cloud Sherpas allowed us to better allocate our human capital, cut major costs, and focus on growing our business."


Tuesday, April 14, 2009

Cloud Sherpas and TechCFO



Cloud Sherpas is a cloud computing systems integrator and application developer that helps organizations leverage Google Apps and Google App Engine. The company delivers deployment, change management, support and development services to commercial, enterprise and educational institutions.

TechCFO is a team of seasoned Chief Financial Officers (CFOs), controllers, and accountants who work with clients to help them with strategic planning, capital strategy, fundraising, accounting, and other financial needs. TechCFO’s strategy of providing outsourced financial management services is paying off in the form of expansion – since its founding, the firm has grown rapidly, with offices across the United States.

Challenges

TechCFO's core asset is the cumulative expertise which its seasoned financial professionals offer to clients. With 14 partners – all CFOs with 15 to 20 years of experience – the firm's value revolves around their collective intellectual capital. As the firm continued to grow across the country, they needed a better way for the partners and additional staff to easily, securely exchange ideas and share knowledge.

In 2008, TechCFO began to address this need, collecting intellectual capital across the entire company. The firm published 700 key internal documents to public folders on the firm’s hosted email system, but results were disappointing. “Our hosted solution was slow, clunky, and difficult to search,” said Neal Miller, partner at TechCFO. “People had to know in advance where to look for a document. Overall, it wasn’t really functional.”

Solution

TechCFO learned about Google Apps Premier Edition at a seminar hosted by Google and Cloud Sherpas, a leading Google Apps enterprise deployment partner. One of the hands-on demonstrations showcased Google Sites, a service included with Google Apps that lets users easily search file attachments and publish free-form content, rich media and other information to a website.

“I saw that Google Sites and Google Apps were really perfect for us, especially because we could leverage Google’s search capability to help our staff efficiently find relevant information,” Miller recalls.

In addition to the knowledge base, Cloud Sherpas showed TechCFO how they could use Google Sites as a company intranet, and as a tool for partners in the firm to collaborate with clients. With new office openings targeted for early 2009, the firm enlisted Cloud Sherpas to implement Google Sites for their organization.

Cloud Sherpas guided TechCFO through the information design and deployment strategy of their new company intranet. To migrate the firm's 700+ document repository, Cloud Sherpas developed the Google Sites Bulk File Uploader, an automated tool that uploads files into Google Sites and preserves folder hierarchy with nested Google Sites file cabinet pages. And to promote adoption of the new suite of tools, Cloud Sherpas hosted a training session in Atlanta, with others participating online, and developed a short primer to help partners build their own Sites to share files with clients.

Results

Without adding hardware and complexity to the firm's IT mix, Cloud Sherpas has enabled TechCFO to collaborate online cost-effectively and securely with Google Sites. Partners across the firm are now able to quickly find the information they're looking for, and the new intranet has become an information hub central to helping the firm manage its growth.

“Cloud Sherpas did an exceptional, methodical job,” says Miller. Moving forward, TechCFO plans to roll out the other portions of Google Apps, starting with Gmail. “On a relative spend basis, what we pay in two months for our previous hosted email will cover a full year for the entire Google Apps suite,” says Miller. "That's a major benefit for us."

For more information, watch this recorded webinar featuring Cloud Sherpas and TechCFO or read the full case study.