Patient Participation Group

We hold regular patient participation group meetings to hear feedback about our practice and help us develop our services

The group meets at least once every academic term and hold email conversations as part of a virtual group.

New members are always welcome. Please contact us if you are interested. You can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

Patient Reference Group form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

Patient Survey

We always aim to provide services that result in a good patient experience. We would be grateful if you could kindly fill in this survey regarding your visit to the practice and the treatment you received. The information received will be used to inform future service developments and to maintain a high level of patient satisfaction in the future.

Patient Satisfaction Survey

Minor Ops Survey

Minor Operation Satisfaction Audit 

Friends and Family Test 

The Friends and Family Test (FFT) is an important feedback tool that is being asked across all NHS service providers. This kind of feedback is vital in transforming NHS services and supporting patient choice.

All patients are asked to respond to a text message following their appointment asking overall how their experience of our service was.

For the Period April 2023 - January 2024 the results were as follows

Very good - 1604

Neither good or bad - 153

Poor - 39

Very Poor - 33

Don't know - 38

For the latest month - August 2024 the results were as follows

Very Good 170

Good 15

Neither Good nor Poor 1

Poor 1

Very Poor 3

Don't Know 0