IGP.com - India's Largest Online Gifting Store Reviews

4,442  Average
TrustScore 3.5 out of 5

3.7

In the Gift Shop category

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Reviews3.7

4,442 total


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Rated 5 out of 5 stars

This is like my 3rd or 4th order…

This is like my 3rd or 4th order placement with IGP and I can say that’s it’s one of the best website to shop gifts for affordable prices with good quality. I hope they continue to be consistent with the same. Since consistency is the key to success and happy customers. I am a happy customer thank you for your service IGP.

Date of experience: November 25, 2024

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Rated 5 out of 5 stars

Well curated

Well curated, fresh flowers used to make the bouquet. What is even more noteworthy is that flowers are always delivered on time.

Date of experience: November 24, 2024


Rated 5 out of 5 stars

Beautiful flowers and lovely frame.

Beautiful flowers and lovely frame.. jar cake quality was good. Thank you to timely delivered my gift.

Date of experience: November 22, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi, thanks so much for your review Mohini, we love getting feedback about our Products & Services and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.


Rated 5 out of 5 stars

The flower arrangement was very well…

The flower arrangement was very well appreciated by the recipient.

Thank you IGP !!

Date of experience: November 24, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Thanks for the 5-star review, Nirmala. You made our day! We look forward to making your day again real soon.

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Rated 5 out of 5 stars

Been opting for IGP for a very long…

Been opting for IGP for a very long time. It is one of my most trusted gifting options in India and also abroad.
can trust the quality of the products delivered blindly. no compromise and complete value for money.The delivery is quick and assuring.
HOWEVER , recently a couple of deliveries were done before time. The website has a 'time-slot' option that we choose, taking into consideration the availability and the convenience of the receiver, unfortunately , more than once things were delivered early, left at a unsecured location... which was scary.
ALSO .... I had tried to order Persolanised item for USA and BELGIUM, which was available before, but I was refused later.
I wish IGP , would take care of a few of the above things and delight its customers.
good luck and keep up the good work !!

Date of experience: November 09, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi Sayoni, thank you for your wonderful review! We're thrilled to know that you had a positive experience with us. It means the world to us to hear that our products met your expectations and that our service left a lasting impression. We truly appreciate your kind words and your support. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again and providing you with more great experiences!


Rated 1 out of 5 stars

WORST CUSTOMER SERVICE

This site only works on hit n trial method. Sometimes they will deliver my items and other times they dont. After reaching out to them they just say that we tried to deliver but the premises were closed, I mean what do you even mean by that I ordered the delivery to my house and didn’t even get any text or calls nor email saying that they were unable to deliver. WORSE CUSTOMER SERVICE EVER!!!

Date of experience: November 12, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi Sahil, we understand that the order was placed for an important day whereas it didn't turn up the way you wanted. Please accept our sincere apology for all the hassles you have been through due to this order. Please share the order id so that we can gather more information and work towards a resolution.


Rated 1 out of 5 stars

DO NOT PURCHASE.

Honestly, worst experience ever. I ordered a diwali gift that got delivered EARLY despite being reassured this will arrive for Diwali and also confirming in an email what date it would be delivered. The person this was intended for was not even there to receive this given the incorrect timelines confirmed. Worst company ever, asked for a refund got told no. Complete waste of money and the hampers are absolutely cheap looking. never again. do NOT buy from them. £100 in the bin. had they refunded this or taken it seriously i would not be writing this review. all went in the bin.

Date of experience: November 01, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi Samiksha, we would like to extend our sincere apologies for the inconvenience you experienced with your recent order. Your satisfaction is of utmost importance to us, and to help us resolve this matter swiftly, kindly help us with the order ID to investigate the issue thoroughly and take the necessary steps to ensure it doesn't happen again.

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Rated 1 out of 5 stars

Don't buy from these frauds

Don't buy from these frauds. messed up my gift order and them shamelessly offered me a $7.00 credit. I ordered a gift which included some 200gms of sweets. Sweets received were all covered in green mould. It took this team to work out that it was a mistake on their part and then brazenly offered to settle this matter by offering $7 credit.

Date of experience: November 15, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi there, we understand that the order was placed for an important day whereas it didn't turn up the way you wanted. Please accept our sincere apology for all the hassles you have been through due to this order. Please share the order id so that we can gather more information and work towards a resolution.


Rated 1 out of 5 stars

Very very poor service I specially…

Very very poor service I specially order fast delivery with extra money on the occasion of bhaidooj.i sent on 31st to India
My family receive missing things they only get half things delivered main roli n chawal was not delivered yet.i m msg even 2 hrs n they said its on its way.its 7pm as of nov2.still not received the remains stuffs.very poor service don't recommend to anyone e

Date of experience: October 31, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi Anchel , we would like to extend our sincere apologies for the inconvenience you experienced with your recent order.Your satisfaction is of utmost importance to us, and to help us resolve this matter swiftly, kindly help us with the order ID to investigate the issue thoroughly and take the necessary steps to ensure it doesn't happen again.


Rated 5 out of 5 stars

Nothing much to say but I had been a…

Nothing much to say but I had been a valuable customer for the IGP since a year. So it's a healthy experience though. Specially the gift hampers in its outcome is really a mind soothing for anyone to make. I really enjoyed purchasing gifts from your site. But one thing I have in mind please for your reference some gifts may be really expensive in which it is not so kindly look into that rest in all I will look forward for more to purchase in future. Thank you IGP.

Date of experience: October 20, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi, we really appreciate you taking the time to leave us a review, Rajranjan. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.


Rated 5 out of 5 stars

One of the best portals for gifting cakes, flowers, Rakhi etc anywhere in India..no complaints whatsoever from sender & receiver

One of the best portals for gifting cakes, flowers ,Rakhi etc to anypart of India & abroad..the products especially the cakes are delicious, fresh & reasonable..No complaints whatsoever from the sender & receiver..

Date of experience: October 18, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

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Rated 5 out of 5 stars

IGP is my one-stop destination for all…

IGP is my one-stop destination for all of my gifting purposes. Always delighted by their choice of products.

Date of experience: October 31, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi Sudatta,Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.


Rated 5 out of 5 stars

My experience is great on IGP

My experience is great on IGP. I always find good product hamper for the occasion and the quality and delivery is on point. What I mostly like about the IGP is the packaging of any product is brilliant. But the sweets are bit too expensive according to the quantity. Otherwise, I will recommend everyone to go and shop on IGP.

Date of experience: October 19, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi Richa, your kind words about our Products & Services are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!


Rated 1 out of 5 stars

Very disappointed/Order never delivered

Very disappointed, do not trust this site. I ordered a very expensive Diwali hamper to deliver in Australia but they never delivered my parcel. On reporting they just give you a ticket number but no one helps or refund your money. The driver never reached out and the team in fact on contacting just gives you a ticket number and nothing else. Do not use this site, not recommended, do not waste your time and money. My order number is 13093823. The third party is saying to pick up the order from 2-hour drive, my family member took off from his job to be at home to receive the order but The driver never reached out, and now lying making the fake stories.

Date of experience: October 28, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi Sonam, we want to extend our sincerest apologies for the delay in processing and delivering your order. Our team has worked diligently to rectify the situation promptly. Our delivery team will ensure that it reaches you as soon as possible. We appreciate your patience and understanding as we work to make this right.




Rated 5 out of 5 stars

The perfect choice for Gifting!

The experience with IGP is really good. The products are amazing and they deliver the things on time just like how we tell them. I'm very satisfied.

Date of experience: November 02, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi Sreelal,Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

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Rated 1 out of 5 stars

Very bad experience. They spoiled our day and party

Very bad experience.
We took hours two select two B day cakes for my daughters. Both of them arrived damaged. IGP was not able to help us with resolution for this during the situation No back up plans with them or replacement or next delivery attempt. No care for customer at all
They blamed on Zomato for delivery issues.
The cake was packed in a normal thin card board box. The guy who delivered it kept one top of the other also without any commonsense.
We got into real trouble as party was about to happen in next 2 hours. We had to arrange two ordinary cakes from nearby shop after that.
They spoiled our day and mood of our kids as well.
I would recommend never ever order cakes from here if you need it in proper shape. As there is no option to give minus rating, I am forced to give 1.

Date of experience: November 01, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi Vinod, we understand that the order was placed for an important day whereas it didn't turn up the way you wanted. Please accept our sincere apology for all the hassles you have been through due to this order. Please share the order id so that we can gather more information and work towards a resolution.


Rated 5 out of 5 stars

I was pleased with the punctuality in…

I was pleased with the punctuality in the delivery, and I appreciate the effort put into ensuring that the products arrived on time. Additionally, I must commend the quality of the cake I purchased; it was not only visually appealing but also tasted great. The cost I paid for the cake was also acceptable in relation to the quality provided.

Thank you for your excellent service, and I look forward to placing more orders in the future.

Best regards,

Date of experience: October 14, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi Sandeep, thank you so much for your kind words and positive review! We're happy to hear that you had a great experience with us. Providing excellent products and service is our top priority, and it's rewarding to know that we've met your expectations. If there's anything else we can do to serve you even better, please let us know. We appreciate your support and look forward to serving you again in the future!


Rated 5 out of 5 stars

InterFlora's services are top notch in the industry!

InterFlora has the best products and an excellent delivery process. Above all I appreciated them for helping me with my refund and cancelation which was equally smooth and prompt!! A special shout out to Joanita for helping me so quickly and effectively with my concern.

Date of experience: October 20, 2024

Reply from IGP.com - India's Largest Online Gifting Store

Hi, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.