CRUISE INDUSTRY

Learning outcomes:

• At the end of the lesson, you shall be able to:

• To identify the different parts of the ship
• To identify the known ships worldwide.
A wonderful
trip!
• Suppose you will travel by a
cruise, how will you describe your
expected experience? What are
the facilities/ services you will
use? Where do you want to do
cruising?
OVERVIEW
OF CRUISE
INDUSTRY
• IBERIAN PENINSULA
-The birth of leisure cruising started
with the Peninsular & Oriental Steam
Navigation Company way back in 1822.
Three sailors, Captain Richard Bourne,
Brodie McGhie and Arthur Anderson
started with a steam service between
London, Spain and Portugal. This
journey is better known as the Iberian
Peninsula.
• In the year of 1837, they managed to win the first
contract to deliver mail. It wasn’t until 1840 that
the company started to deliver mail. They began to
deliver mail to Alexandria, Egypt, via Gibraltar and
Malta. They did such a good job that they were
incorporated in the Royal Charter.
• Four years later in 1844, the first passenger cruises were introduced.
They advertised sea tours to different destinations such as Athens,
Malta and Gibraltar, all starting at Southampton. This was the birth of
modern day cruises as we know them today.
• Later on the company introduced round trips to destinations such as
Alexandria and Constantinople.
• Some historians speak of a ship, the Francesco I, that flew
the flag of the the two Sicilies as the first cruise ship. Built in
1831, it sailed from Naples early June 1833. The ship was
boarded by royal princes, authorities and nobles from all
over Europe. In just under the space of three months the
ship had sailed to Taormina, Catania, Syracuse, Malta, Corfu,
Patras, Delphi, Zante, Athens, Smyrna and Constantinople.
• Passengers were entertained with guided tours, dancing,
card game and parties. This journey was strictly for the
aristocracy of Europe. Normal people were not allowed to
board the ship. They did this so that they would only get
upper class people on these sorts of journeys.
• The German ship, Augusta Victoria, cruised the Mediterranean and
the near East from 22 January to the 22 March 1891. With 241
passengers, the popularisation of cruises was shown to a wider
market. This ship was the first liner that was designed with twin
propellor design. This made it one of the fastest ships at that time.
One of the passengers, Christian Wilhelm Allers,
wrote an illustrated account of this journey.
• The Augusta Victoria was one of the first ships that introduced the
concept of a “floating hotel”. The interior design was designed like an
old fashioned hotel. A reception was surrounded by palm trees, and
there was a sleekly designed smoking room designed for passengers.
• The Prinzessin Victoria Luise was the first to be designed purely for
luxury cruising. At the time cruises were targeted towards wealthy
travellers. Because of this the ship was designed to look like a
private yacht rather than a commercial ship.
• Onboard, the ship contained 120 cabins that were all first class. All
of the rooms were made to be luxurious. There was also a library, a
gymnasium, and a darkroom for the development of film by
amateur photographers.
• As of December 2018, there were 314 cruise ships operating
worldwide, with a combined capacity of 537,000 passengers.
• Cruising has become a major part of the tourism industry, with an
estimated market of $29.4 billion per year, and over 19 million
passengers carried worldwide annually as of 2011.
• The industry's rapid growth saw nine or more newly built ships
catering to a North American clientele added every year since 2001,
as well as others servicing European clientele until the COVID-19
pandemic in 2020 saw the entire industry all but shutdown.
Parts Of A Cruise Ship
• Aft: The area near the ship’s stern at the rear of the ship
• Bow: The front of the ship
• Bridge: The area of the ship, typically located in the bow, where
the captain and crew control and manage the vessel
• Cabin: Your private onboard room, also known as a stateroom
• Decks: The floors of the ship’s structure arranged in different
levels, such as the lower, middle and upper decks
• Galley: The ship’s kitchen
• Hull: The main body of the ship
• Lido deck: Where you’ll find the pool and typically other amenities
such as restaurants, bars, and a fitness center
• Midship: Toward the middle of the ship
• Port: The left side of the ship when facing the bow
• Starboard: The right side of the ship when facing the bow
• Stern: The extreme rear of the ship
Cruise Ship Vocabulary

• Booking Phrases
• Booking, or reserving your cruise, takes a little time and consideration. You
want to plan a journey that suits your needs and travel style. You also want to
be as comfortable as possible during your voyage to bucket-list destinations.
Here are some terms and phrases to learn to help you through the booking
process.
• Crossing
• A crossing is an itinerary that includes sailing across the Atlantic or the Pacific
Ocean. Depending on your route, a crossing cruise may feature stops at exciting
ports before sailing the ocean, then continue the adventure with visits on a
different continent. For example, you might explore Caribbean destinations
before crossing the Atlantic to see sights in Europe.
• Cabin Type
• Cruise ships typically offer three types of staterooms. These include oceanview
rooms, inside rooms and suites. Although you can expect to find the basics such as
a bed, bathroom, closet, phone and TV, each type of cabin brings a different
experience worth considering. Here’s what you can expect.
• Oceanview rooms: Oceanview rooms, also called outside cabins, line the ship and
typically feature a window or balcony. Oceanview staterooms let in natural light and
allow you to watch the scenery from the comfort of a private space.
• Inside cabins: Inside rooms are in the middle of the ship. Inside staterooms do not
have windows or a balcony and are usually a more budget-friendly option. Otherwise,
they are similarly sized and have the same amenities as an oceanview room.
• Suites: Suites typically offer seating areas and may have multiple rooms or more space
than a regular cabin. Suites may also come with specific perks such as fresh flowers
and plush bathrobes.
• Itinerary
• Your itinerary shows the day-to-day schedule of your cruise. It includes ports of call, or
the destinations where you’ll stop throughout your voyage, and sea days. A sea day is
when you’ll cruise open waters without making any stops. Types of itineraries are as
follows.
• Round-trip: A round-trip cruise leaves and returns to the same departure port. For
example, the ship might depart from San Diego and head to Alaskan ports, then sail
back to San Diego. A round-trip cruise can be an ideal option for someone who can drive
to the departure port and wants to avoid air travel.
• One-way: With a one-way cruise, the journey begins at one departure port and ends at
a different one. For example, your cruise might start in Barcelona and then finish in
Athens. A one-way cruise provides more time to explore a range of destinations in a
single voyage. You might also hear this type of journey called open-jaw sailing.
• Shore Excursions
• Shore excursions refer to organized activities you can enjoy at each port. You can book
these adventures in advance through your cruise line. Though you’re free to explore each
port on your own, taking a tour can be a memorable and convenient way to immerse
yourself in the history, culture or nature of a region. For example, if your itinerary includes
a stop in Rome, you might book an excursion to visit the Colosseum. Travel experts
carefully select shore excursions, so you can expect some of the best coastal experiences.
• Open Seating
• Open seating means you can dine whenever and wherever you want. Traditionally, cruise
ships had assigned seating at set dining times, but this arrangement is no longer popular
with voyagers who want increased freedom and more flexible options. When you sail with
Windstar, for example, you can choose to eat your morning meal in the Veranda, or enjoy
breakfast in bed and have a fresh cooked-to-order dish delivered to your room.
Types of Cruise Ships

• Sailing ships: Some cruise ships have sails that help carry the vessel along. A sailing
ship is a smaller type of cruising vessel that provides a unique and more personal
experience.
• Riverboats: Riverboats sail through inland waterways, are small in size and typically
do not hold more than 200 passengers. They may be flat and low-lying, or resemble
early-day steamboats.
• Ferries: Ferry boats can range in size, from smaller passenger-only vessels to large
ships that carry thousands of travelers along with their cars. Ferry rides are typically
short excursions that may last a few minutes to a couple of days.
• Barges: Barges are smaller than cruise ships and riverboats and usually carry less
than 50 passengers. Barges travel short distances at a slow speed through canals or
countryside waterways, and usually only take passengers on a cruise for an hour or
less. They may stop to see sights along the way
Ship Sizes

• Small: Small ships usually carry no more than 350 passengers. These boats are
desirable for travelers who want to explore hidden gems and remote islands
where only tinier vessels can dock. Small cruise ships also provide a more
intimate and less crowded cruise experience than larger ones.
• Medium: Medium-sized ships typically carry anywhere between 800 and 2,500
passengers. Like small ships, itineraries on medium-sized ships often include a
mix of unusual and well-traveled ports. Since medium ships may carry over a
thousand passengers, they might have an ambiance similar to large ships.
• Large: Large cruise ships carry over 3,500 passengers. Large ships typically
feature a variety of restaurants and entertainment options and stop at the
world’s most popular ports. Large vessels cannot fit into small, hidden harbors,
so they can only take guests to crowded destinations.
Spaces on a Cruise Ship

• Stateroom: The stateroom is your private space where you sleep, relax
and get ready for your day of adventure. Staterooms vary depending on
your ship and may be small, frugal cabins or spacious accommodations
with elegant touches.
• Crew space: The crew space is the private area reserved for the ship’s
staff and crew members, such as chefs, housekeepers and the captain.
Crew members typically live on the lower deck, while staff members live
on the upper deck. The captain and officers usually stay in private
staterooms near the bridge.
• Public space: The public space includes the areas all guests can enjoy,
such as the pool, fitness center, library and restaurants.
Other Terms to Know

• Atrium: A lobby-like space where you’ll find the purser or guest services
• Beam: The broadest part of the ship’s hull
• Berth: The “parking spot” where the ship docks in a port of call, or a bed on a cruise
ship
• Cabin steward: The crew member who cleans and maintains your stateroom
• Captain: The commander of the ship
• Cruise director: The person responsible for managing onboard entertainment, activities
and events
• Cruise documents: Thedocuments you receive before sailing, which may include the
cruise ticket, a booklet and shore excursion information
• Deck plan: An illustration that shows the location of the staterooms, restaurants and
other facilities
• Disembarkation: When you leave the ship at the end of the cruise
• Embarkation: When you first board your ship
• Gangway: The opening in the ship where passengers enter or exit
• Knot: A measurement of the ship’s speed, which equals one nautical mile
• Leeward: The side of a ship or island that’s sheltered from the wind
• Maiden voyage: The first time a ship embarks on a voyage with passengers on
board
• Maitre d’: Thecrew member in charge of dining room services and operations
• Mooring: The item used to secure the ship at the port
• Muster station: The area where passengers gather in case of an emergency
• Purser: The person responsible for customer service and handling
billing services
• Roll: The side-to-side movement experienced while cruising rough
waters
• Stem: Extreme forward part of a ship’s bow
• Tender: A small boat that takes passengers to the shore if the ship is
at anchor
• Wake: The trail of waves seen at the rear of a ship as it moves forward
• Windward: The windier side of a ship or island
WHY PEOPLE CRUISE?......
A no hassle vacation – for those looking at stress – free
escape, cruising is it. A cruise ship minimizes your
concerns and maximizes your leisure time.
Getting away from it all – unless you make your living on a
fishing boat, oil tanker, or pirate ship, chances are that leaving
land and unwinding at sea will be a special experience.
Cruises are about water, sea, sky and landscape –
the simple things that touch us so deeply.
Luxury and Service – at one time, the pampered service provided
on cruise ships was reserved for the rich and powerful. But
everyone can have breakfast in bed, lounge on deck and relax in a
bath tub.
Interesting destinations – you can sail to some of the world’s
exciting places – on all seven continents on a cruise ship. Ships
can travel a great distance, stopping at the most interesting ports
along the way. Cruises are an excellent way to sample a specific
geographic area.
You can do it all – a multitude of choices is yours…. Cruises present a
vast variety of activities, events, and dining options to occupy your
time.
You can also do nothing – while some people’s idea of a vacation is
to pack in as many activities as possible, others prefer to relax. On a
cruise, people are free to do as they wish
Something for everybody –
A learning experience – cruising exposes you to different people and
cultures.
A friendly experience – a cruise ship offers endless opportunities to
socialize and meet new people. By your choice of ship and destination,
you‘re bound to encounter people with similar interests.
A romantic experience – Before Leonardo Dicaprio
and Kate Winslet kissed on the Titanic – people have
known that a cruise ship is a good place to spark a
relationship.
A safe Experience –While crime, terrorism, and
accidents can happen anywhere at anytime, cruising
represents one of the safest travel options available.
The ship is tightly managed and secured. Access onto
and off the ship is strictly controlled.
A trendy experience –
A prepackaged vacation – (Inclusions)
A vacation Value – dollar for dollar, travelers find they
get more for their money on a cruise than on similar
land based vacation.
A Cruise is something new- many people are tired of
taking the same old trips, so they like trying out new
vacation experience.
The World’s 10 Biggest Cruise
Ships

• 1. Symphony of the Seas (Royal

Caribbean International)
• Tonnage: 227,625 tons
Capacity: 5,400 passengers
Built: 2018
Length: 362.1 meters
Beam: 47.4 meters
Sailing regions in 2021: Caribbean
• 2. Harmony of the Seas (Royal
Caribbean International)
• Tonnage: 227,625 tons
Capacity: 5,400 passengers
Built: 2016
Length: 362.1 meters
Beam: 47.4 meters
Sailing regions in
2021: Caribbean and
Mediterranean
• 3. Allure of the Seas (Royal
Caribbean International)
• Tonnage: 220,000 tons
Capacity: 5,400 passengers
Built: 2010
Length: 362 meters
Beam: 47 meters
Sailing regions in
2021: Caribbean
• 4. Oasis of the Seas (Royal
Caribbean International)
• Tonnage: 220,000 tons
Capacity: 5,400 passengers
Built: 2008
Length: 361.6 meters
Beam: 47 meters
Sailing regions in 2021: Caribbean,
Bahamas, and East Coast
• 5. Mardi Gras (Carnival Cruise
Line)
Tonnage: 183,900
Capacity: 5,200 passengers
Built: 2021
Length: 337 meters
Beam: 42 meters
• 6. Iona (P&O Cruises)
• Tonnage: 183,900 tons
Capacity: 5,200 passengers
Built: 2020
Length: 337 meters
Beam: 42 meters
Sailing regions in 2021: Northern
Europe and the Canaries
• 7. AIDAnova (AIDA Cruises)
• Tonnage: 183,900 tons
Capacity: 5,000 passengers
Built: 2018
Length: 337 meters
Beam: 42 meters
Sailing regions in
2021: Mediterranean and the
Canaries
• 8. Costa Smeralda (Costa Cruises)
• Tonnage: 182,700 tons
Capacity: 5,224 passengers
Built: 2019
Length: 337 meters
Beam: 42 meters
Sailing regions in
2021: Mediterranean
• 9. MSC Grandiosa (MSC Cruises)
• Tonnage: 177,100 tons
Capacity: 4,888 passengers
Built: 2019
Length: 331 meters
Beam: 43 meters
Sailing regions in
2021: Mediterranean
• 10. Spectrum of the Seas (Royal
Caribbean International)
• Tonnage: 168,666 tons
Capacity: 4,100 passengers
Built: 2019
Length: 347 meters
Beam: 41.4 meters
Sailing regions in 2021: China and
Southeast Asia
Thank you!