M M Unit 4
M M Unit 4
M M Unit 4
B22MB0202
SCHOOL OF MANAGEMENT STUDIES
Program: BBA DUAL SPECIALIZATION
Course Title: MARKETING MANAGEMENT
Course Code: B22MB0202
Course Type: HC
Course Presenter: PROF. ABHISHEK DUTTAGUPTA
Semester & Section: II (DS) A & E
Academic Year: 2022-23 (EVEN)
Course Pre-requisites: N/A
L T P: [3] [ 1] [ 0]
Pedagogy: ICT, GROUP DISCUSSION, CASE
STUDIES, RESEARCH & E-
CONTENT
Course Objectives:
1. To provide basic knowledge of concepts, principles, tools and
techniques of marketing
2. To give detailed knowledge about marketing environment and
consumer behavior
3. To create deep understanding about the marketing mix
4. To make students aware about segmentation, positioning and
competitive dynamics
Course Outcomes:
CO1: Describe the concepts, principles, tools and techniques of
marketing
CO2: Analyze the marketing environment and consumer
behavior dimensions
CO3: Apply the knowledge of marketing mix in business
applications
CO4: Explain the concepts of segmentation, positioning and
Syllabus:
Units Detailed Syllabus CO PO
Unit- Introduction to Marketing 1 1
1
Meaning & Definition – Goals – Concepts of Marketing – Approaches of Marketing – Functions of
Marketing, Core Marketing Concepts, Role of Strategic Planning in Marketing, and Recent trends
in Marketing
Unit- Marketing Environment and Consumer Behaviour 2 6
2
Marketing Research process; Importance of Macro & Micro environment (trends), factors
measuring and forecasting Market Demand, Factors Influencing Consumer Behavior, Buying
Decision Process, Difference between Business Market and Consumer Market.
Unit- Marketing Mix 3 6
3
Meaning, Elements, Product, Product Mix, Product Line, New product Development, PLC: Design
Marketing Strategies for each Stage of the Product Lifecycle; Branding, Packaging, Labeling,
Pricing – Objectives, Factors influencing Pricing Policy and Methods of Pricing. Process of Pricing;
Physical Distribution – Meaning – Types of Marketing channel, Factors affecting Channel
Selection –Promotion – Meaning and Significance of Promotion Mix: Advertising, Sales Promotion,
Personal Selling, Public Relations and Publicity
Unit- Segmentation, Targeting, Positioning, and Competitive Dynamics 4 4
4
Segment Consumer Markets based on Demographic Variables, Psychographic Variables,
Behavioral Variables; Segmenting Business Markets, Effective segmentation criteria and
Targeting Strategies; Examine Competitive Strategies for Market Leaders, Examine Competitive
Reference Books:
1. Principles Of Marketing, Philip T. Kotler, 16th Edition, Pearson Publishing House.
2. A Framework For Marketing Management, Armstrong Gary, Kotler Philip 13th
Edition, Pearson Education.
3. Marketing Management Global Perspective Indian Context, V S RamaSwamy & S
NamaKumari, 4th Edition, Macmillan Publishers India Ltd.
4. W Stanton, B Walker, M Etzel, A Pandit, Marketing Concepts And Cases,13th
Edition, Tata Mcgraw - Hill.
5. Marketing Management: A South Asian Perspective, Kotler, Koshy, Keller and
Jha,13th Edition Pearson.
E-Resources:
1. https://ocw.mit.edu/courses/sloan-school-of-management/15-810-marketing-man
agement-fall-2010/lecture-notes/
2. https://ocw.mit.edu/courses/sloan-school-of-management/15-810-marketing-man
agement-fall-2010/download-course-materials/
Assignment:
Adobe Acrobat
Document
"The aim of marketing is to know and understand the customer so well that the product or service fits them
and sells itself." - Peter Drucker
"Your brand is what other people say about you when you're not in the room." - Jeff Bezos
"Marketing is no longer about the stuff that you make, but about the stories you tell." - Seth Godin
MARKET SEGMENTATION
• Market competitiveness
• Market expansion
• Targeted communication
MARKET SEGMENTATION BASIS
• Geographical Segmentation
• Demographic Segmentation
• Psychographic Segmentation
• Behavioural Segmentation
MARKET SEGMENTATION LEVELS
• Mass Marketing
• Segment Marketing
• Niche Marketing
• Micro Marketing
MARKET SEGMENTATION PROCESS
• Accessible
• Differentiable
• Actionable
• Measurable
• Substantial
TARGETING
• Target Market
• Positioning by benefits