BANKING DETAILS
Request to Verify Banking Details
Enquiries should be addressed to SARS:
Contact Detail
SARS 0800 00 SARS (7277)
Alberton www.sars.gov.za
SI NKOSI 1528
R33 Syde Trast
Mpuluzi
Ermelo Details
2335 Taxpayer Reference No: 0808114268 Always quote this reference
number when contacting SARS
Case No: 543002652
Issue Date: 16/07/2025
Dear Taxpayer
REQUEST TO VERIFY BANKING DETAILS
On verifying your banking details, we were unable to confirm that the details you supplied to us are correct. To avoid a capturing error,
please login to your eFiling profile and amend your banking details.
Once you have amended the banking details, submit the changes via the "Maintain SARS Registered Details" option on your eFiling
profile. Please note that we will verify any changes you submit to ensure your details are correct.
Alternatively, should the banking details you supplied to us be correct, please submit the relevant supporting documents, as listed below,
for verification and quote the case number provided above. Kindly visit the SARS website at www.sars.gov.za for information regarding
the available submission channels, including the electronic options that are preferable.
When you submit your supporting documents electronically, you also need to submit an image of yourself. For an example of the type of
image required, click here
Please submit the relevant material within 21 business days from the date of this letter, failing which your banking details will be rejected
and you will be required to resubmit new banking details to SARS.
Please note that your banking details will not reflect as valid, until such time that the relevant supporting documents have been
submitted and verified by SARS.
Supporting documents
The following supporting documents are required:
- A stamped letter (including an electronically stamped letter) from the bank not older than three months confirming the Account
holder's legal name, Account number, Account type and Branch code; or
- A bank statement or ATM/Internet generated statement or stamped/notarised statement not older than three months confirming the
Account holder's legal name, Bank name, Account number, Account type and Branch code; and
- The requestor submitting the supporting documents electronically must provide an image of himself/herself holding their proof of
identity, as well as a written note containing the case number and the date on which the documents are uploaded to SARS. It is
important that the requestor's face, proof of identity and the note are clearly visible in the same picture; and
- For Holding/Subsidiary Companies or Non-resident Companies (for VAT):
- VAT119i form indemnity for bank details, where third party banking details are used.
- For Government Institutions:
- Letter from the bank with a bank stamp indicating the banking details of the institution.
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- For Conveyancers:
- The bank account details provided must be that of the Trust Account.
In addition to the documents listed above, the following are also required:
For Individuals
- The requestor submitting the supporting documents electronically must provide an image of himself/herself holding their proof of
identity, as well as a written note containing the case number and the date on which the documents were submitted to SARS. It is
important that the requestor's face, proof of identity and the note are clearly visible in the same picture.
- A copy of a valid identity document, drivers licence, passport, temporary identity document, asylum seekers certificate or permit,
together with the original identification (for those visiting a SARS office).
- A copy of proof of residential address, not older than three months.
- If the banking details are that of a joint bank account, shared by both spouses, a copy of the marriage certificate is required.
- In the case of a shared bank account with a life partner, an affidavit must be provided (only for Income Tax registration) by both
partners to confirm the shared account, and the reason the taxpayer is unable to have his/her own bank account.
- A Power of Attorney (POA) where the request is from the Tax Practitioner or requestor with a mandate.
For Companies
- The requestor submitting the supporting documents electronically must provide an image of himself/herself holding their proof of
identity, as well as a written note containing the case number and the date on which the documents were submitted to SARS. It is
important that the requestor's face, proof of identity and the note are clearly visible in the same picture.
- A copy of the Registration Certificate as issued by the Companies and Intellectual PropertyCommission (CIPC) and Notice of
Incorporation;
- A copy of a valid identity document, drivers licence, passport, temporary identity document, including the original identification of the
Public Officer/Representative Taxpayer (for those visiting a SARS office);
- A copy of proof of the residential address of the Public Officer/Representative Taxpayer not older than three months;
- A copy of proof of the physical business address not older than three months; and
- A letter of appointment from the company where the request is received from the Representative; or
- A Power of Attorney (POA) requested by the Tax Practitioner or requestor with a mandate.
- For a deregistered/inactive Company: The Director's banking details are acceptable if the Company does not have an active bank
account. If more than one Director exists for the Company, one Director's banking details should be used when changing the details.
Note: In all instances where less than the full complement of Directors consent to the delegation of authority as per the Appointment/
Authority letter, the Company's Memorandum of Incorporation (MOI) or some other similar governing document should be submitted.
The MOI should have a section on decision making, and the quorum that is required to make such decisions.
For Trusts
- The requestor submitting the supporting documents electronically must provide an image of himself/herself holding their proof of
identity, as well as a written note containing the case number and the date on which the documents were submitted to SARS. It is
important that the requestor's face, proof of identity and the note are clearly visible in the same picture.
- A founding document, which can be one of the following:
- A copy of a Trust deed, accompanied by the minutes of a meeting specifying the Trustee/person authorised to act on behalf of a
Trust; or
- A Certificate of registration from the Master's Office
- A copy of a valid identity document, drivers licence, passport, temporary identity document, including the original identification of the
Representative Taxpayer (for those visiting a SARS office); and
- A copy of proof of the residential address of the requestor not older than three months; and
- A copy of proof of the business physical address not older than three months; and
- A letter of authority from the Master of the High Court, where the request is received from the Representative; or
- A POA where the request is from the Tax Practitioner or requestor with a mandate.
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Please visit the SARS website at www.sars.gov.za, should the banking detail change relate to an Entity not listed above, as well as for a
detailed definition of the documentary requirements for all scenarios.
More details regarding our channels, office hours, services, tailored information regarding tax as well as a comprehensive FAQ
repository are available on the SARS website: www.sars.gov.za
We value your support and contribution to our country's economy and prosperity, and we strive to ensure that you clearly understand
what is expected from you.
Sincerely
ISSUED ON BEHALF OF THE COMMISSIONER FOR THE SOUTH AFRICAN REVENUE SERVICE
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